The Manager, Employee Engagement, is tasked with responsibility for developing strategies to improve staff engagement through facilitation of creation of a positive workplace environment.
Key responsibilities:
- Developing and executing engagement and HR internal communication strategies and plans to promote employee engagement and communication
- Developing and disseminating internal communication material relating to Human Resources Proposing and ensuring implementation of events to support employee engagement and communication
- Monitoring and evaluating employee engagement programs
- Leading and actively participating in the designing of employee satisfaction surveys with a bias to engagement
- Supporting the development of initiatives and recommendations for implementation by departments based on engagement survey results
- Managing the follow-up of departmental heads’ action plans relating to employee engagement to ensure planned improvements remain relevant
- Leading the Authority’s onboarding program
- Identifying and addressing issues related to employee engagement as well as maintaining positive employee relation climate by responding to employees’ concerns, addressing issues proactively and advising regarding organisation policies
- Participating in the development and overseeing of the sectional budget and proposals
- Preparation of sectional reports on employee engagement metrics
- Advising the HR leadership on issues that significantly impact employee engagement
- Developing and executing engagement and HR internal communication strategies and plans to promote employee engagement and communication
Academic and Professional qualifications
- Bachelors Degree in Human Resource Management or Industrial Psychology.
- Higher Diploma in Human Resource Management
- Membership to Institute of Human Resource Management.
Relevant work experience required
Atleast seven (7) years’ overall work experience, three (3) years of which should have been at Supervisory level in a Human Resource function.
Skills required
- Effective interpersonal and communication skills
- Solid knowledge of Labour Laws.
- Ability to effectively navigate and manage change.
- Strong persuasion and negotiation skills
- Ability to engage internal and external stakeholders/customers.
- Strong analytical, good judgement and problem solving abilities in order to regularly resolve conflicts.
- Interpersonal skills
- Knowledge in Industrial Relations.
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