Reporting to the Director Corporate Banking Division, the role holder will be responsible for driving business growth (Asset, Liabilities and Customer Numbers), Revenues and Profitability by leading the co-creation of technology led business solutions and products relating to Transactional Banking, Trade, Investment Banking, Custodial Business, Fund Management, Financial Institutions and Insurance to ensure that the Bank sustains a strong value proposition for Corporate customers. This has to be done in close cooperation with other Corporate Banking Departments and Sectors, Retail Banking, Treasury and Islamic Banking functions to ensure that the Bank and its customers attain shared value and growth from all available opportunities and connections.
Responsibilities
- Lead, Develop and Direct Transactional Banking, Trade, Investment Banking, Custodial Business, Fund Management & Financial Institutions Team.
- Deliver on Transactional Banking, Trade, Custodial & Financial Institutions Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Deliver on development, review and alignment of products and business solutions relating to Transactional Banking, Trade, Investment Banking, Custodial Business, Fund Management, Financial Institutions and Insurance.
- Relationship Management of Key Customer and Stakeholders.
- Manage Corporate Segment Business Operational Costs within approved budget
- Customer Service Management: Enquiry/Complaint response and resolution within set standards.
- Manage Portfolio at Risk (PAR) for Transactional Banking, Trade, Investment Banking, Custodial Business, Fund Management, and Financial Institutions Segment Business within annual business target.
- Maintain Turnaround time on Credit Applications for Corporate Segment Business.
- Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment.
- Manage and maintain relationships with key/strategic stakeholders in Transactional Banking, Trade, Investment Banking, Custodial Business, Fund Management & Financial Institutions.
Qualifications
For the above position, the successful applicant should have the following:-
- University Degree in Business related field. Post graduate and or Banking qualifications will be an added advantage.
- 6-8 years’ relevant experience (in well-established organizations) in corporate banking, banking operations, customer service, with at least 5 Years’ in head of department to senior management positions relevant to technology led Corporate value chain creation and product development including in Transactional Banking, Trade, Investment Banking, Custodial Business, Fund Management & Financial Institutions.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, transactional banking, market, trends as well as challenges.
- Demonstrable cross-cultural, people and relationship management skills, networking and negotiation skills, team motivation and leadership competence.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Nurturing Talent, Leading teams – capable of empowering and leading teams to deliver stretch targets
- Customer & Client Focused Innovation – able to meet the demands of internal and external customers
- Meaningful Collaboration – Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
- Ability to prioritize, meet deadlines and work under pressure
- Innovative and creative – ability to think creatively and develop innovative solutions
- Excellent interpersonal, communication and presentation skills
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