Duties and responsibilities at this level will entail:-
- Maintaining good relations and soliciting daily room production of individuals, groups, and conference business in order to meet sales targets;
- Planning sales activities by identifying potential clients, organizing sales calls and events to develop new business;
- Negotiating new contracts and renewals in order to meet sales targets;
- Coordinating with Front office, Banqueting and Food and Beverage section for all specific guest requirements;
- Follow-up with clients before, during and after the function/event/stay to ensure repeat business;
- Attending various trade shows, functions as and when required;
- Handling complaints and passing to the Hotel Manager;
- Achieving monthly budget goals and new business targets;
- Preparing monthly sales activity report;
- Contributing to overall market plan; and
- Performing any other duties as shall be assigned by the Hotel Manager from time to time.
- Qualifications
- Bachelor’s degree in any of the following disciplines:- Marketing; Mass Communications; Public Relations; Communication and Media or equivalent qualification from a recognized institution;
- Certificate in computer applications from a recognized institution; and
- Served in a similar position for a minimum of three (3) years in a Busy Hotel
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