Trending Jobs: Production Manager, Key Account Manager Retail at Puratos

Wednesday 6 November 2019

Production Manager, Key Account Manager Retail at Puratos

Puratos is an international group offering a full range of innovative products, raw materials and application expertise to the bakery, patisserie and chocolate sectors. Our headquarters are just outside Brussels (Belgium), where the company was founded in 1919. Almost a century later, our products and services are available in over 100 countries around the world and, in many cases, are produced by our network of local subsidiaries. Above all, we aim to be ‘reliable partners in innovation’, helping our customers around the world to deliver nutritious and tasty food to their local communities.

Production Manager

Job TypeFull Time
QualificationBA/BSc/HND
Location Nairobi
Job Field Engineering / Technical Manufacturing

Position Overview

Based at Nairobi in Kenya, in order to build our team, we are currently seeking an:

Reporting directly to the General Manager of Puratos Kenya and functionally to Regional Operations Director, the successful candidate for this key function will lead the whole production process by coaching the team and by implementing Continuous Improvement Programs. He/she defines, realizes and improves the objectives related to HSE, Quality, Service Level and Cost.

Key Accountabilities

People Coaching
- Selection, recruitment, induction and onboarding of new employees
- Develop your people to establish a high-performance organization
- Ensuring an ongoing learning and development plan for all employees
- People performance management
- Taking the lead and the organization of respective shifts
- Instilling Puratos Magic throughout the whole organization
- Project & Engineering
- Basic understanding of Project management
- Understanding of utilities (HVAC, Boiler, Cooling Tower, Air Compressor, etc.)
- Understanding of AutoCAD will be an added advantage
- Ensure timely commercialization of Brownfield projects with support from cross-functional team
HSE
- Ensure HSE legal compliance
- Cover the food safety risks (fit for work, personal hygiene)
- Ensure safety of all employee in line with standard operating procedures
- Drive behavior-based safety program
- Risks assessments are in place and in line with local legislation
- Effective control of contractors and visitors in place
- Full safety induction for all newcomers
- Maintaining a clean and hygienic work environment
- Ensure full investigation and follow up of incidents ad hazardous situations
- Ensure effective loss and waste process
Quality
- Implementation and maintenance of HACCP, quality certification standards and 5S
- Work toward achieving Golden Unicorn status
- Work closely with cross-functional team to reduce external customer complaints
- Master manufacturing processes (at source) to deliver Right First-Time performance
- Ensure suitable problem-solving tools are used to complete CAPA’s
Service
- Weekly planning of production and employees
- Maintaining OTIF status by achieving conformance to plan and OEE target
- Relationship building with key customers
- Maintaining performance through continual reviews
- Owner of ERP/MES within production
- Ensure timely close out of technical issues impacting production
Costs
- Effective budget control of the department
- Report the results on a regular base (Site-meeting, BU-meeting)
- Ensure that all functional meetings take place
- Participate in Drive Project and benchmarking initiatives
- Constantly reduce inefficiencies and not added value activities
Internal and external Relationship
- Influencing of support departments (Engineering, Planning/Supply Chain, Maintenance, Quality, Safety, HR, R&D, BU, …) in order to pull in the same direction
- Building network with peer Production Managers
- Customers and suppliers: represent the Puratos production site during customer/suppliers visits

Profile

Industrial engineer Chemistry/biochemistry or food sciences
Minimum of 5 years supervisory experience in the food industry
Experience with KPI’s and efficiency measurement
Knowledge of World Class Manufacturing and 5S methodology
Knowledge of complex production processes
Knowledgeable about Safety management
Knowledgeable about Quality Certifications
Strong Management skills

Offer

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, Puratos offers a competitive package (salary, group insurance, healthcare, training…) but additionally, offers you a position that you can further develop and shape.

Key Account Manager Retail

Job TypeFull Time
QualificationBA/BSc/HND
Location Nairobi
Job Field Sales / Marketing

Position Overview

Based at Nairobi in Kenya, in order to build our team, we are currently seeking an:

(Nairobi, Kenya)

Reporting directly to the Sales Director, the successful candidate for this key function will develop profitable sales, in line with the defined objectives and to create a partnership with the assigned key accounts, in line with the channel strategy. To do so he/she will define and implement the account strategy and lead the national business development teams.

Key Accountabilities

Manage the relationship with the Account’s organization:
- Map the customer’s organization
- Set up the Puratos’ customer team and organize the meetings with the customer’s DMU at multiple levels. Formalize in the contact matrix (ref Key Account Plan)
- Organize a yearly business review to develop the joint business plan for the coming year
- Customer Intelligence:
- Build the customer profile and keep it up to date
- Maintain all relevant information up to date in the Account Fact File – including the history and confirmations of the Terms and Conditions.
Key Account Planning & Execution
- Develop, formulate and implement a Key Account plan for the accounts managed
- Align the Key Account Plan & objectives with the international business development teams in case of global/regional accounts.
- Organize a central customer project list (SANCOC, CRM) and keep this up to date.
- Manage all related activities and projects, like category management projects – together with the business development team (field sales, tech support, marketing, operations…)
- Participate in international meetings and communications, for example, via the Channel Portal with Puratos teams to exchange Best Practices and improve our overall performance with this customer
Business Management
- Follow up & report on the customer’s KPIs: sales results, service level, quality, profitability, budgets. Clarify deviations and initiate corrective actions where necessary
  Report progress on the account plan on monthly basis to local and international stakeholders
Pricing and profitability
- Keep the overview of the customer’s commercial conditions and budgets up to date
- Confirm the conditions and budgets each year to the customer in line with the Puratos procedures
- Collaborate with Pricing officer to manage customer specific pricing, integrating all commercial conditions
- Give support to Regional/Global account managers, like international price comparisons

Profile/Competencies

Business & result driven
Strong interpersonal skills, like establishing easily contacts
Analytical skills
Good sales and negotiation skills
Strong technical base in Bakery and Patisserie
- Finished goods
- Ingredients
- Production process (ISB, CPU or 3angular)
Team player, animator and leader
Project management competences
Fluent in English and Kiswahili.
Proven track record in Key Account Management
Preferably university or college degree
Field sales, Trade marketing, Category management or Consumer marketing experience is a plus