To plan, organize and manage staff and overall operations to ensure stable operations of the KenTrade’s ICT infrastructure. This includes developing; maintaining, supporting and optimizing key functional areas particularly computing and storage infrastructure, network infrastructure, data and telecommunication system.
Responsibilities
- Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security and wireless implementations;
- Define and manage the IT Disaster Recovery Structures for the organization;
- Ensure effective IT assets management inclusive of component inventory maintenance and associated documentation;
- Perform feasibility studies for different upgrade projects, conversions and improvements;
- Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use;
- Establish service level agreements with service providers;
- Prepare specifications for bid proposals, contracts, scope of work reports, and other documentation for IT and infrastructure projects and associated efforts;
- Perform cost-benefit and return on investment analysis for proposed IT and infrastructure to aid management in making implementation decisions;
- Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, servers e.t.c;
- Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, department heads, end user and contractors and vendors;
- Coaching and mentorship of junior members of the team;
- Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.
Qualifications
- Master’s degree in Information Sciences, Information Systems, Information Technology, Computer Science, Business Management or related from a recognized institution;
- Bachelor’s Degree in Information Sciences, Information Systems, Information Technology, Computer Science or related from a recognized institution;
- Certification in CISA, ITIL, and Project Management Certification e.g. PRINCE2
- Leadership Course lasting not less than 4 weeks;
- Certificate in Computer Applications/ Proof of proficiency in computer applications;
- Membership of good standing to a relevant professional body;
- Relevant work experience of not less than nine (9) years, four (4) of which should be in a Management position;
- Meets provisions of Chapter Six of the Constitution.
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