We are pleased to announce the following vacancy in the M-Agri department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
Reporting to the Manager – Regional Sales & Distribution, the position holder will develop and manage relationships and service experience among DigiFarm Customers to ensure growth, profitability and retention.
Job Responsibilities
- To formulate and manage the implementation of farmer engagements within the region;
- To manage, prospect and acquire farmers in the region;
- To effectively manage the existing /new farmers through improved customer experience by managing end to end process and ensure compliance to service agreement requirements in order to ensure there’s DigiFarm usage
- To support the DigiFarm Business Associate (DBAs) and Dealers to ensure they offer proper services to the farmers
- Oversee acquisition of DigiFarm Village Advisor (DVA’s) through the DBA network to ensure farmers are well supported
- Ensure performance of the DBA is on track as per the allocated targets
- Acquire Digifarm depots
- To develop and implement DigiFarm sales plan in line with the overall DigiFarm and business objectives and develop tactical plans to grow sales within the region;
- Ensure that all Sales teams, Partners/Dealers achieve their set targets as well as set standards targets and develop action plans for any non-achievers;
- To prepare reports e.g. Sales, Pipeline, Progress and Visibility reports, Business decision making process and planning etc.
- Develop and well documented performance measurement criteria for sales team/ DBAs/Dealers & Depots and execution of the same;
- To respond to DigiFarm farmer related issues so as to provide consistent quality of service and get excellent customer rating/NPS;
- Daily, weekly and monthly performance reviews for all sales team and clear action plans to bridge any noted shortfalls;
- Document and communicate training plans for the sales team.
QUALIFICATIONS
- Degree in Commerce/ ICT or a business related;
- Work experience of 4-5 years preferably managing in a B2G or B2B environment;
- Knowledge/ Work experience in ICT will be an added advantage; and
- Strong relationship building skills, preferably from a major blue-chip company.
- Ability to generate revenue
- Excellent communication and interpersonal skills
- Good report writing skills
- A proactive team player
- Knowledge of Safaricom products and services
- Good planning and organizational skills
Note to Applicants
As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.
- a)An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
- b)Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
- c)Clearance certificate from a reputable Credit Reference Bureau (CRB).
- d)University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
- e)National ID/Passport.
The post Senior Officer; Agribusiness Regional Sales & Distribution at Safaricom appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Senior Officer; Agribusiness Regional Sales & Distribution at Safaricom is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
