Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. The CWS mission is to eradicate hunger and poverty and to promote peace and justice at the national and international level through collaboration with partners abroad and in the US.
Reports to: Case Processing Supervisor
Division: Immigration & Refugee Program+ (IRP+)
Department: Programs
Grade Level: 4 (N), Associate
Primary Purpose:
This position is responsible for applying in-depth USRAP knowledge to process refugee case files in the most efficient manner. The position will either work in Processing Support (Correspondence and Protection units), or will work in Case Processing in either the USCIS Admin Unit or the Medicals and Assurances Unit. The position is required to link identified errors to the overall pipeline, submit data report recommendations, and contribute to the overall case management of the USRAP pipeline, including counselling of refugee applicant in various capacities.
Requirements
Experience:
- Five (5) years of paid work experience is required
- Prior paid work experience with CWS Africa is preferred
Skills:
- Strong written and verbal English skills
- Demonstrated computer skills, especially Microsoft Word, Excel and Outlook
- Strong organizational and time management skills
- Maintain a high performance standard with attention to detail
- Take initiative in the development and completion of projects
Education & Certifications:
- Bachelor’s Degree required or four years of paid work experience in lieu of a Bachelor’s degree required.
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