ExtraHop is on a mission to stop advanced threats with security that can’t be undermined, outsmarted, or compromised. Our dynamic cyber defense platform uses cloud-scale AI to help enterprises detect and respond to advanced threats––before they compromise your business. When you don’t have to choose between protecting your business and moving it forward, that’s security, uncompromised.We are ExtraHop . We’re on a mission to provide security teams with the intelligence they need to confront and stop advanced threats like supply chain attacks, zero day exploits, and ransomware attacks. Cyber attackers still have the advantage. We’re taking it back with creativity, intellectual curiosity, and a sense of humor. Are you ready to help us reclaim the upper hand?
We’re growing fast and we’re looking for people who love to build things: products, companies, markets, and their careers! Think you have what it takes to work on one of the best teams in the industry? Read on.
Duties and Responsibilities
ExtraHop’s Solutions Architecture team focuses on successful outcomes for our clients rather than racking up billable hours. As a Service Delivery Coordinator for this team, you will play a critical role in accomplishing these goals.
- Work with Training and Sales teams to coordinate scheduling of short-term training engagements.
- Work closely with Solutions Architects and clients to schedule appropriate resources based on project requirements and availability.
- Generate recurring project status reports for Accounting and upper management.
- Ability to work with people at all levels of an organization, including different client personalities.
- Detail oriented and process driven, with strong administrative skills.
- Run project kickoffs and generate meeting notes.
- Ability to learn new tools and adapt new concepts as necessary.
Required Qualifications and Experience
As a Starting Point For This Position, You’ll Need The Following Background
We’re looking for a Service Delivery Coordinator who can help us grow to the next level as a company.
- Associate’s degree or equivalent experience in Business or Information Technology
- Minimum of 1-3 years experience with Project Coordination
- Basic knowledge of Information Technology networking principles and security
- Experience handling several projects per resource in various stages, touching dozens of projects per week
- Ability to multitask in a fast-paced environment
- Excellent written communication skills
- Experience with or knowledge of Accounting and Billing is a plus
About Extrahop
Cyberattackers have the advantage. ExtraHop is on a mission to help you take it back with security that can’t be undermined, outsmarted, or compromised. Our dynamic cyber defense platform, Reveal(x) 360, helps organizations detect and respond to advanced threats––before they compromise business operations. We apply cloud-scale AI to petabytes of traffic per day, performing line-rate decryption and behavioral analysis across all infrastructure, workloads, and data-in-flight. With complete visibility from ExtraHop, enterprises can detect malicious behavior, hunt advanced threats, and forensically investigate any incident with confidence.
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