The ideal candidate will be required to optimize capacity utilization and ensure effective hub operations while maximizing the revenue, increasing yield, controlling cargo flow and enhancing NBO (Nairobi) as a premier Cargo hub.
Key duties and responsibilities include to;
- Determine & allocate capacities to Point of Sales based on revenue and regularity to optimize and maximize system-wide profitability.
- Maximize revenue per route to achieve respective route budget targets by controlling cargo flow and yields.
- Initiate & support ad-hoc & structural network decisions such as flight cancellations / upgrades.
- Provide information for potential new route studies based on traffic flows.
- Handle networkwide booking requests through the hub to provide on-line confirmation to retain business through using Cargo Spot system.
- Solve booking anomalies and ensure seamless hub traffic flow through working with sales / network Planning / Flight Operations & Partners
- Provide cargo “Fly as Booked” service through the hub to deliver expected service levels.
- Analyse post flight booking profiles such as “no shows”, “go-shows”, spoilage, etc. for future capacity planning and business forecasting.
- Provide operational support to the network by assisting in the issues of proof of delivery (POD), discrepancy handling and tracing.
- Enforce pricing policy to ensure optimum commodity mix & flight revenue maximization.
- Enforce hub procedures to ensure customer satisfaction and efficient hub operation.
Qualifications
- Bachelor’s degree in a relevant field
- Relevant cargo courses would be an added advantage like DGR CAT 6, Cargo Skills and Live Animal and Perishables training.
- 2 years’ experience in aviation related industry.
- Cargo airline experience will be added advantage
- Excellent knowledge of the Kenya Airways products and services.
- Computer skills – Microsoft office, email and internet.
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