The incumbent will ensure that guest rooms are serviced as needed in accordance with Palacina policies, procedures, and standards established to ensure maximum internal and external customer satisfaction.
Responsibilities:
- Maintain complete knowledge of correct maintenance and use of housekeeping equipment and ensure they are used only as intended.
- Cleans the room as per the established housekeeping checklist.
- Change bed linens on either “changing day” or as needed. Ensures all linen is fresh clean and in good condition.
- Remake beds and replace furniture to original locale.
- Inspects rooms for any damage as per Palacina guidelines and reports it immediately to the Supervisor.
- Removes, and/or replaces all printed items as needed i.e. room service booklet, signage.
- Dusts the entire room as needed including the dusting or polishing of electrical units and loose furniture as per Palacina guidelines
- Cleans mirrors, chrome, glass, windows, window ledges, and other shinning surfaces as per Palacina guidelines.
- Collects all stray dishware and removes them if not needed as per Palacina guidelines.
- Restocks, resets, or removes any amenities as needed as per Palacina guidelines.
- Collects all trash and removes it from the room as per Palacina guidelines.
- Clean and sanitizes the trash bins as per Palacina guidelines.
- Adhere to hotel grooming, personal hygiene and uniform standard as per Palacina guidelines.
- Perform other reasonable job duties as requested by the supervisor and Executive Housekeeper.
Qualifications
- A Certificate in Housekeeping & Laundry or its equivalent from a recognized institution
- At least 2 years’ experience in a similar role preferably in the Hospitality industry in a 4 star or 5 Star Hotel.
- 03 verifiable references (non-relatives)
- Be Honest, Trustworthy & Reliable.
- Able to take due care of guest belongings.
- Excellent reading, verbal and written English skills.
- Be open to working flexible shifts and on weekends and holidays.
- Include passport picture, current & expected salary with your CV.
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The post Housekeeping Room Steward at Palacina Hotel is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
