Wednesday, 13 November 2019

Senior Customer Experience (CX) Cloud Sales Rep at Oracle

Oracle (NASDAQ: ORCL) is the world’s most complete, open, and integrated business software and hardware systems company. For more information about Oracle, visit oracle.com

Preferred Qualifications

Customer Experience (CX) – SAAS Applications Sales Representative – Kenya
Industry: FSI and CMUT

Goal:

To develop and maintain the long-term relationship between Oracle and designated customers to support Applications Cloud/SaaS revenue growth. Works towards an allocated License and Applications Cloud/SaaS (software as a service) sales revenue target in Kenya.

Scope:

  • Reports to Applications – Director Sales
  • Has no direct reports, but leads the activities of virtual teams in support of customers
  • Works in a designated industry on a defined customer list and cooperates with his Technology Sales Representative counterpart as well as Senior Apps Account Manager
  • Works to identify and cover all organizations (including existing Oracle customers) that fall into their designated account list focusing on building a strong pipeline and closing opportunities in a timely fashion in the Kenya region.
  • Works with appropriate Oracle Partners, i.e. resellers, SI’s, ISV’s, technology partners and alliances
  • Works with Pre Sales, Marketing and other Lines of Business (LOBs) to maximize the return form the assigned set of accounts
  • Works towards an allocated License sales and Applications Cloud/SaaS (software as a service) sales revenue target

Responsibilities

  • Winning new ERP Applications Cloud/SaaS sales revenue in line with targets
  • Ensuring renewals of existing ERP customers
  • Developing a winning sales and territory coverage strategy
  • Creating and following up on Business and Account Plans to address Sector requirements
  • Defining and evangelizing appropriate Enterprise Sales Industry Value Propositions
  • Driving the implementation of sales and marketing campaigns
  • Generating, qualifying, developing and closing leads and prioritizing opportunities
  • Marshalling internal and Partner resources to conduct campaigns
  • Actively collaborating with appropriate lines of businesses within Oracle (Demand generation, Marketing, Channel, PreSales, Oracle Consulting, LMS etc), as well as externally
  • Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
  • Working with, and influencing the activities of Oracle Partners as appropriate
  • Maintaining an understanding of Oracle’s strategic direction and interpreting its relevance to the industry sector
  • Maintaining an awareness of Oracle’s current and future application/technology products and services
  • Maintaining an understanding of competitive activity relevant to industry sector

Requirements

  • At least 7 years of sales experience in the enterprise IT sector selling complex enterprise solutions.
  • Proven track record of selling complex IT solutions in Kenya
  • Proven Cloud Sales experience
  • Capacity to comprehend the strategic issues of selling Enterprise applications solutions, including ERP.
  • Fluency in English is a must.
  • Demonstrable overachievement of revenue goals
  • Strong desire to overachieve revenue goals
  • Strong sales skills; including business justification, negotiation and closing
  • GRIT attitude and Passion
  • Understanding of the enterprise software market
  • Willing to travel on frequent basis
  • Self-starter, fast learner and hungry for knowledge and information
  • Fully aware of technology trends, industry standards and terminology
  • Excellent account management and organizational skills
  • Team player

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