CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
PURPOSE:
To generate revenues and maintain relationship from the banking sector.
PRIMARY RESPONSIBILITIES:
- Generating new business from the Banking sector;
- Servicing existing client Banks;
- Training new and existing clients on products;
- To attend to customer queries and complaints;
- Liaising with the various departments to ensure timely service delivery to the client;
- Attend and participate in the various key activities in the department;
- Providing timely and accurate quotations within the turnaround times;
- Gathering market intelligence to ensure updated product range;
- Participate in the preparation of revenue budget;
- Follow up to ensure renewals are at the acceptable rate;
- Liaising with service providers to ensure timely customer service;
- Promoting CIC brand.
PERSON SPECIFICATIONS
Academic Qualifications
- Bachelor’s degree in Commerce or in a related field
Professional Qualifications
- Certification in either of the following; ACII, AIIK or COP
Experience
- Up to two (2) years’ relevant experience
Skills and Attributes
- Excellent communication and presentation skills
- Problem solving skills
- Excellent interpersonal skills
- Excellent customer care skills
- Good negotiation skills
- Computer literate in MS Office and other office applications
- Understanding of the working environment /competitors
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