ALU is pioneering a fresh approach to higher education in the 21st century; offering accredited programmes in a unique and imaginative way by integrating students’ learning with the real world. It is known for its entrepreneurship character and facilitating the declaration of life “missions” not just academic “majors.” ALU has its presence in Mauritius and Rwanda.
ABOUT ALU
From the start, we’ve been on a mission to bring the “university of the future” to the world — a place where students declare missions not majors, where real-world experience takes precedence over theoretical classroom lectures, and where learning how to learn has replaced learning facts and figures. Today, ALU is on its way to helping unleash the human potential of a new generation of ethical and entrepreneurial leaders — and in the process, unlock a new era of prosperity and opportunity for Africa and beyond unlike the world has ever seen.
Our mission is not going unnoticed. CNN described ALU — which has campuses in Mauritius and Rwanda — as “The Harvard of Africa;” Fast Company ranked ALU one of the 50 most innovative organisations in the world and the most innovative endeavour in Africa; and The New York Times recognised ALU as one of the eight places in the world “where history is being made”.
The Role
Teaching and learning is central to what we do at ALU. To this end the Technology Team deploys and maintains technology platforms that enable the smooth running of activities associated with teaching and learning.
We are looking for an experienced technologist with an exceptional commitment to service excellence, experience configuring user interfaces and integrations, and a strong technical aptitude to join ALU’s Technology Team. As the Integration/Interface Analyst Developer, you will be an integral member of the Enterprise Architecture and Technical Operations team, collaborating with diverse and talented team members to enable a world-class, integrated teaching and learning experience for faculty and students that sets the standard for teaching excellence, academic achievement, and inclusivity.
The Integration/Interface Analyst Developer role is responsible for working with various stakeholders to gather requirements for the configuration of user interfaces, data flows, and integration points. Qualified candidates will be able to manage their own projects, establishing key deliverables and meeting aggressive deadlines. This role will apply expertise in a variety of platforms including Salesforce, Google Suite, SurveyMonkey, Canvas, WordPress, and others within the ALU community. This role reports to the Manager, Enterprise Architecture and Technical Operations.
Responsibilities will include:
- Configuring and implementing components of ALU’s platforms as needed to build out process changes and improvements.
- Supporting the technology used by applicants, students, and ALU staff to ensure any issues are resolved quickly.
- Identifying opportunities for increased efficiency and improved experience.
- Managing integration points and monitoring for data quality across the integration.
- Developing documentation of systems and processes associated with platforms and their usage.
- Writing user guides for platforms for internal staff, for technical support, and for applicants.
- Working with the development team when custom development is needed.
Requirements
Required Skills:
- 2-3 years experience administering and/or configuring and integrating several of the following systems: Salesforce, Instructure Canvas, Google Suite, SurveyMonkey, Holberton, WordPress.
- 1-2 years experience configuring UI/UX workflows to support business processes.
- Experience configuring integrations between enterprise applications.
- Strong written and verbal communication skills.
- Strong attention to detail.
- Good interpersonal skills.
- Ability to learn new technologies and technical concepts.
- Basic understanding of technology integrations including APIs, OAuth, single sign-on.
- Basic understanding of web technologies and concepts including client-server interactions, HTML, Javascript, CSS.
- High degree of comfort with ambiguity and able to work independently, as well as part of a team.
Desired Skills:
- Python and Javascript scripting languages for developing integrations and moving data.
- Other software development experience.
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