ABOUT WFP
The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetime. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
The WFP Regional Bureau for Eastern and Central Africa (RBN) is based in Nairobi and provides strategic direction, technical guidance, resource mobilization and management support to WFP operations and activities in nine countries: Burundi, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Somalia, South Sudan and Uganda.
STANDARD MINIMUM QUALIFICATIONS
Education:Bachelor’s Degree in Computer Science, Data Management, Statistics, Information Management or any other relevant field.
Language:Proficiency in English and intermediate knowledge of at least one other official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) appropriate to the regional bureau.
Experience:
- At least 5 years’ experience in the design and development of information management and database solutions.
- At least 3 years’ experience in data analysis, data product/solution development, technology-focused teams.
- Experience with data visualization tools such as Tableau, PowerBI, or HTML
- Experience working with teams and team processes.
JOB PURPOSE
The World Food Programme has developed and is continuing to enhance and maintain a set of digital solutions to manage:
- the identities and entitlements of its beneficiaries,
- the operational parameters of the programmes that transfer benefits to them, and
- the interfaces with financial service providers and other delivery mechanisms that process actual last mile transfers to beneficiaries.
This includes SCOPE, WFP’s beneficiary and transfer management platform that supports the WFP programme intervention cycle. The SCOPE platform is a web-based application used for beneficiary registration, intervention setup, distribution planning, transfer and distribution reporting. While there is a current focus and scale-up/enhancement related to cash-based transfers, SCOPE currently supports all WFP transfer modalities: in-kind, voucher and cash for a variety of project activities.
As an extension and over the next couple of years, WFP also plans to develop a broad array of digital assistance services (DAS) beyond those related to the current SCOPE capabilities.
Under the direct supervision of the lead Regional Digital Assistance Services Officer (DASO), the incumbent will be responsible for SCOPE Business Intelligence providing:
- Enhanced Business Intelligence to support decisions making at country level.
- Operational time savings and lower IT support cost solutions.
- Enhanced Data Quality and Consistency.
- Enhanced Historical Intelligence.
KEY ACCOUNTABILITIES (not all-inclusive)
- For the beneficiary and transfer management domains, determine Country Office information needs and identify Business Intelligence requirements (BI), provide input and manage the evolution of the current set of standard SCOPE BI country office dashboards for the region;
- For SCOPE managed Cash Based Transfers reconciliation processes, design, develop and manage the evolution of the standard reconciliation reports and delivery this as part of SCOPE BI;
- For SCOPE implementations in the region, serve as the focal point for geographic data improvements in collaboration with geo-data master data owner;
- Document user manuals and standard operating procedures as required;
- Through the analytics team in HQ, provide input to Service Management branch (TECM) to improve data warehouse capacity, configuration, security and capability;
- Assess, verify and monitor the structure, accuracy and quality of SCOPE BI data;
- Work with SCOPE Product Development team to ensure data integrity of the SCOPE computing environment;
- Engage and support data improvement programmes within the TEC Division, such as the Data Warehouse / Reporting Tool, systems security and systems environment improvements;
- Conduct on-site missions, where required, to build Country Office capacity on SCOPE BI; and
- Perform other related duties as required.
DESIRED KNOWLEDGE AND SKILLS
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