Overall responsibility
Develop and implement Business strategies to deliver performance and growth targets and maintain good business environment. As well as ensuring overall Branch Management; staff management, business growth and development, operational excellence.
Responsibilities
- Prepare the branch budget and strategy and ensure profitability.
- Establish and develop sales opportunities to achieve targets and meet customers’ expectations.
- Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns.
- Ensure Branch coordination; weekly and monthly meetings with RMs/RO`s, training of branch staff.
- Build and improve the quality of business and consumer clients.
- Make regular customer visits to retain existing customers and to build loyalty.
- Promote new business by selling banks products to new clients.
- Prepare and analyze credit applications for presentation to credit department.
- Manage and monitor team workflow at the branch in line with set targets.
- Ensure service delivery standards are maintained in the branch.
- Ensure branch staff comply with statutory regulations and bank internal procedure.
- Be involved in corporate social responsibility to improve visibility for the bank.
- Ensuring staff engagement through proper staff management, leave management, coaching and mentorship of the team.
Qualifications
- Bachelor’s degree in a business related field
- Banking/ ACCA/CPA (K)
- At least 5 to 6 years’ experience
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The post Branch Manager at Spire Bank is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
