Wednesday, 28 August 2019

Relationship Manager at Spire Bank

Responsibilities

  • Increase the Bank’s visibility in the sectors through aggressive calling programmes, quality proposals, outstanding presentations and active participation in sector forums and activities.
  • Acquisition of new customers and value of corporate deposits Products.
  • Grow cheap and stable deposits as well as quality collection accounts from cash-rich organizations.
  • Cross-sell other products of the Bank to the managed relationships so as to gain full control of clients business wallet for maximized return to the bank and value-adding solutions to the customer.
  • To develop business and ensure that there is increased earnings, through the usage of all Banks’ products.
  • To ensure that customer relations are maintained well to facilitate growth in number of customers, reduce complaints and also retain the existing customers.
  • To be the principal point contact for the Bank’s relationship with a designated portfolio of corporate customers and non-customers.
  • To ensure quality service delivery to corporate customers to achieve agreed service levels.
  • Prepare and maintain appropriate reports.
  • Employ proactive relationship management and effective customer service for full retention of existing client business.
  • Develop customized and innovative products for particular customer segments that meet and exceed customer expectations/needs while maximizing the Banks profitability.
  • Keep constant close touch with the clients, key business influencers in the market and relevant Government Ministries to keep abreast of developments in the market.

Qualifications

  • At least 3 years’ experience in Banking, preferably in Corporate banking or Institutional Banking
  • Bachelor’s degree in a business-related field
  • AKIB/ACIB/MBA

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