Saturday, 12 January 2019

Reputable Company Job Vacancy : Call Center Assistant

Our client is an established call center based in Kenya. They are seeking to hire a vibrant Call-center Assistant who will be tasked with managing incoming calls from clients, troubleshooting problems, providing information and maintaining logs in the database.

Title: Call Center Assistant
Location: Nairobi
Gross Salary: 15K

Responsibilities:

  • Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database.
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; forwarding requests.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.

Qualifications:

  • Must have a Diploma/Certificate in any field
  • A minimum of 6 months working experience
  • Experience working at a Call Center will be an added experience
  • Working experience on outbound debt collection/sales environment.
  • Must possess Strong communication skills and must be target driven
  • MUST be Computer literate
  • Excellent phone etiquette skills
  • Understanding/working knowledge of Collection System is advantageous
  • Ability to work with minimum supervision

The post Reputable Company Job Vacancy : Call Center Assistant appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Reputable Company Job Vacancy : Call Center Assistant is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Safaricom Job Vacancy : Cyber Security Operations Engineer

We are pleased to announce the following vacancy within the Corporate Security Division.

The Cyber Security Operations Center (CSOC) team is responsible for monitoring, assessing and defending Safaricom Enterprise Information Systems. The team continuously develops and investigates correlated security event feeds, escalating any identified security incidents. They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents and foiling Cyber Security threats against the Safaricom Brand.

Reporting to the Team Leader – Cyber Security Operations Centre (CSOC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.

Responsibilities

  • Work in 24*7 shifts performing real time monitoring of security alerts generated by various security tools deployed by Safaricom
  • Serves as a primary point of contact for reporting potential security incidents
  • Validate, classify and open tickets for security incidents
  • Analyze and assess security alerts and escalate to Level 2/3 analysts for further investigations and communication
  • Document security incidents as identified by the case management process
  • Provide feedback on enhancing the operations of the cyber security operations Centre
  • Respond to generated security alerts within the time window as defined in procedural SLAs
  • Pick out potential intrusions from seemingly benign sets of audit logs or security alerts
  • Triage (primary investigation) of detected security alerts and make necessary escalation decisions
  • Escalation to appropriate teams, follow ups and provide assistance during remediation

Requirements

  • Bachelor’s degree in Electrical Engineering/Computer Science/IT Security/Information Technology
  • Knowledge of common SIEM solutions, the purpose of them and an understanding of how they work
  • Knowledge of common network protocols such as TCP/IP, HTTP, DNS, etc.
  • Experience with Microsoft Windows and *NIX operating systems is required.
  • Knowledge and/or experience with common security tools such as anti-virus, Intrusion Prevention Systems and Firewalls is an added advantage
  • Knowledge and/or experience with Relational Database Management Systems (RDBMS) – Oracle, MS SQL, My SQL, Pervasive SQL is an added advantage
  • Good communication and presentations skills are required
  • Enthusiasm, curiosity, thirst for knowledge and passion for the job is required
  • Analytical thinking
  • Customer focused. Team spirit

The post Safaricom Job Vacancy : Cyber Security Operations Engineer appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Safaricom Job Vacancy : Cyber Security Operations Engineer is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Safaricom Job Vacancy : OSS & NMS Engineer

We are pleased to announce the following vacancy in the Converged Service Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Senior Manager – Operations Support Systems (OSS) – Converged Service Operations the position holder will be responsible for ensuring system and service availability for all OSS systems.

Responsibilities

  • System administration of OSS Systems
  • Setting up system access controls
  • Monitor systems capacity utilizations
  • Lead regular vendor support review meetings
  • Implement proactive measures to ensure system uptime
  • Support 1st line and 2nd line teams on OSS systems.
  • Provide 1st line support for all OSS systems
  • Ensure probes capacity is monitored and expansions done on time.
  • Support customer care users on CM SMS tools

Requirements

  • Bachelor of Science Computer Science, IT, Computer Engineering or Software Development or related subject
  • 3 years + experience in administration of systems (bias to monitoring systems), in a busy IT environment
  • Experience in at least one scripting language
  • Experience in UNIX / Linux and Windows server operating systems
  • Knowledge of SQL

The post Safaricom Job Vacancy : OSS & NMS Engineer appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Safaricom Job Vacancy : OSS & NMS Engineer is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Check Out!! Top NGO Companies Hiring This Weekend (January, 2019 Jobs Update)

Do you aspire to work in an NGO? This could be your opportunity to gt into one. Check out the following vacancies and apply.

1. Clinical Officer Job at SHOFCO

Offer health care services to patients by taking history, examining patients, carry out investigations, prescribe treatment, follow-up of patients, and give health education talks.

Maintain and review patient records, charts and other pertinent information.

Bachelor’s degree in Clinical Medicine and Community Health or Diploma in Clinical Medicine and Surgery.

Apply Here for the Clinical Officer Job

2. Music Teacher at Shining Hope for Communities

Teach both theory and practical music to students.

Bachelor Degree or Diploma in Education with music Major or P1 with strong music teaching experience Professional Qualifications

Any music professional experience e.g ABRSM Other requirements (unique/job specific).

Apply Here for the Music Teacher Job

3. Grant Officer at FIDA

To develop and implement a sustainable fundraising strategy for FIDA Kenya, ensuring it supports and contributes to the FIDA Kenya Sustainability Plan and Strategic Plan.

Set and achieve fundraising targets, agreed in consultation with the Executive Director.

Degree in Social Sciences, Political Science, International Development, or Anthropology.

Apply Here for the Grant Officer Job

4. Legal Job at ICIPE

Provide legal advice to guide the decisions of the RCU, and protect the interests of the RSIF;

Be a qualified solicitor with an LLB degree and have a good standing as an advocate of a Higher Court.

5 years’ relevant work experience.

Apply Here for the Legal Job

5. ICT Job at ICIPE

Develop an ICT strategy for the programme.

Design and implement ICT research, product development and innovation in support of key priority sectors of the programme.

At least 5 years’ experience working in relevant field.

Apply Here for the ICT Job

The post Check Out!! Top NGO Companies Hiring This Weekend (January, 2019 Jobs Update) appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Check Out!! Top NGO Companies Hiring This Weekend (January, 2019 Jobs Update) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

New!! KUSCCO Job Vacancies In Accounting, Loans Etc (January, 2019 Recommended Jobs)

KUSCCO is hiring in various individuals to fill up their positions. Are you up for the challenge? Apply today so as not to be left out.

1. Assistant Accountant Job

Maintaining accounting records of the society and processing the society’s payments.

Preparing bank and general ledger reconciliations.

Bachelors’ degree in a business related field from a recognized institution.

Apply Here for the Accounts Job

2. Loans Clerk Job

Processing of loan applications.

Diploma in Co-operative Management, Business Administration or equivalent qualification.

CPA Part 2

Apply here for the Loans Job

3. Accounts Assistant Job

Receipting of deposits and cheque payments from members on daily basis

Updating of standing orders and bank transfers to members’ accounts and organisations

Diploma in a business related field.

Apply here for the Assistant Job

4. Branch Manager Job

Market products and services in order to generate business.

Bachelors’ degree in Marketing or equivalent from a recognized institution.

Professional qualification will be an added advantage.

Apply here for the Branch Manager Job

5. Business Development Job

Build a methodical and focused approach to business development in identified sectors

To monitor implementation and review of the Society’s strategic plan, policies and procedure manuals as relates to the department

A university degree in marketing, or in business administration (marketing) or its equivalent.

Apply Here for the Business Development Job

The post New!! KUSCCO Job Vacancies In Accounting, Loans Etc (January, 2019 Recommended Jobs) appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post New!! KUSCCO Job Vacancies In Accounting, Loans Etc (January, 2019 Recommended Jobs) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Reputable Company Job Vacancy : Processing Operators x2

Our client in the manufacturing industry seeks to recruit 2 Processing Operators.

Reports To: General Manager

Supervision: None

Location: Kikuyu Road, Kikuyu

The Key areas of responsibility and duties include:

The process operator is responsible for performing all equipment, analytical and general operator functions with the following process areas: Defect Removal/Sorting, Frying and flavoring operations.

When specific operator functions are not assigned, incumbent is responsible for insuring all assigned factory equipment and work areas are continuously clean and sanitary.

Responsibilities

  • Must have the ability to read and comprehend simple instructions, short correspondences, and memos such as safety rules, operating instructions and procedure manuals. Must have the ability to write simple correspondences, effectively present information in one-on-one and small group situations to customer, clients and other employees of the organization.
  • Mix and blend wet/dry ingredients in accordance with product mix/batch sheet specifications.
  • In accordance with SOP’s and customer’s specification, stage, weigh and record all batch ingredients.
  • Responsible for running and monitoring system on a daily basis, to include start-ups and shut-downs.
  • Monitor and adjust production processes or equipment for quality and productivity.
  • Responsible for minor maintenance of packaging and processing equipment.
  • Visually inspect all incoming raw materials and take appropriate action on issues such as infestation, pests, mold, or any other quality issue.
  • Perform required quality testing.
  • Track production and fill out paperwork accurately and consistently.
  • Ensure adherence to all site food safety and security practices.
  • Actively address food safety and quality concerns.
  • Unloading of all incoming raw materials and pack all finished goods into correct packages and boxes.
  • Maintain a clean and safe work environment that promotes associate safety and product integrity.

Requirements

  • Bachelor’s degree Preferred. Diploma certificate holders can be considered.
  • Minimum of (2)-two years of demonstrated work experience in food manufacturing preferred.
  • Advanced quality/food safety training and /or certification is a plus, but not required.
  •  Ability to work alone/unsupervised (make decisions, correct problems, complete tasks etc.)
  • Good utilization of time and initiative.
  • Ability to learn and adapt quickly to changes.
  • High level of awareness to be able to run both the processing and packaging systems at the same time.
  • Advanced knowledge of products (ingredients and processes, etc.)
  • Good attendance is a must.

The post Reputable Company Job Vacancy : Processing Operators x2 appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Reputable Company Job Vacancy : Processing Operators x2 is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

KUSCCO Job Vacancy : Assistant Accountants

Job Reference No: AAC/NS/01/2019

Location: Nairobi

Type of Engagement: Permanent

The position holder will assist the Accountant by performing all the basic bookkeeping and help in preparation of final reports

Responsibilities

  • Maintaining accounting records of the society and processing the society’s payments.
  • Preparing bank and general ledger reconciliations.
  • Assisting the accountant in preparing monthly financial reports.
  • Filing all tax returns of the society.
  • Assisting the accountant in preparing for audits.
  • Extract the daily cash flow report to facilitate decision making
  • Ensure that all the purchase and requisitions are posted on the system
  • Liaison with banks
  • Imprest management

Requirements

  • Bachelors’ degree in a business related field from a recognized institution.
  • CPA (K)
  • Minimum 3 years relevant experience

Skills and Desired Qualities

  • Sound ICT skills,
  • Good interpersonal skills,
  • A good team player,
  • Able to work with minimum supervision.

The post KUSCCO Job Vacancy : Assistant Accountants appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post KUSCCO Job Vacancy : Assistant Accountants is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Foreign and Commonwealth Office Job Vacancy : Skills for Prosperity Programme Manager

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Policy & Political roles)
Economic and Prosperity

Main purpose of job:

 

This is a great opportunity to deliver a key component of the £1.2bn cross-government Prosperity Fund. New and innovative, the Fund represents a step change in HMG’s approach to promoting economic development and prosperity overseas. Your job will be to help define and implement a circa £4-7m multi-year Prosperity Fund programme supporting the development of Higher Education (HE) and Technical and Vocational Education and Training (TVET) in Kenya, which:

–       Reduces poverty and stimulates inclusive, sustainable economic growth

–       Addresses skills gaps and opens new markets for international businesses, including UK companies

–       Is aligned with equivalent UK programmes in other middle-income ODA-eligible countries

–       Is coherent with wider High Commission/HMG efforts to build education links with the UK

–       Has impact in Kenya and is good value for money

Roles and responsibilities / what will the jobholder be expected to achieve?:

The cross-government Prosperity Fund (PF) was established under the 2015 Strategic Defence and Security Review (SDSR) with the primary aim of supporting growth in recipient countries and thereby reducing poverty. As such, it represents a key component of the prosperity pillar of the UK Aid Strategy. But the Fund uniquely focuses on promoting growth in ODA-eligible middle income countries, which are home to nearly 70% of the world’s poor and where the development challenges remain significant, but at the same time are important business partners and drivers of prosperity. By delivering high impact, strategic multi-year programmes, across high opportunity countries, regions and sectors, the Fund will help create opportunities for international business, including UK companies. As the UK leaves the EU, an even more outward-looking global Britain investing and trading with the fastest growing markets will become increasingly important.

Around 25 multi-year programmes have so far been endorsed by the Ministerial Board. These cover trade, anti-corruption, infrastructure, business environment, health, future cities, education, financial services, energy and outward investment. For more information, see the Prosperity Fund Annual Report 2016/17.

Roles and responsibilities / what will the jobholder be expected to achieve?:

The cross-government Prosperity Fund (PF) was established under the 2015 Strategic Defence and Security Review (SDSR) with the primary aim of supporting growth in recipient countries and thereby reducing poverty. As such, it represents a key component of the prosperity pillar of the UK Aid Strategy. But the Fund uniquely focuses on promoting growth in ODA-eligible middle income countries, which are home to nearly 70% of the world’s poor and where the development challenges remain significant, but at the same time are important business partners and drivers of prosperity. By delivering high impact, strategic multi-year programmes, across high opportunity countries, regions and sectors, the Fund will help create opportunities for international business, including UK companies. As the UK leaves the EU, an even more outward-looking global Britain investing and trading with the fastest growing markets will become increasingly important.

Around 25 multi-year programmes have so far been endorsed by the Ministerial Board. These cover trade, anti-corruption, infrastructure, business environment, health, future cities, education, financial services, energy and outward investment. For more information, see the Prosperity Fund Annual Report 2016/17.

 

As part of this, we plan to invest in a circa £4-7m multi-year Prosperity Fund programme on HE and TVET development, which is a priority sector for Ministers.

 

Your job is to help design and implement that programme.Broadly speaking this will take place in three stages:

 

Stage I: Transition.

–       Help finalise a global Business Case

–       Run small-scale transition activity

–       Contribute to a London-led procurement exercise to contract lead global implementers, highlighting any local risks or issues

–       Build a strong network for the High Commission amongst education stakeholders in Government (National and County), civil society and business

–       Develop strong relations with education leads in London and other priority Prosperity Fund countries

–       Use this network and knowledge to refine a cross-cutting High Commission Education Strategy into which the Prosperity Fund programme will feed

 

Stage II: Inception.

–       Connect the global programme implementers with the right organisations in Kenya

–       Ensure that the programme is de-conflicted with other Prosperity Fund work in Kenya on areas such as energy, financial services, future cities and the business environment

–       Secure UK credit in working up the programme details with beneficiaries.

 

Stage III: Implementation.

–       Ensure that the programme is run effectively and that risks are mitigated appropriately

–       Monitoring: sign off delivery partner milestones and report to central programme team

–       Continue de-conflicting the programme with other UK-funded work in Kenya

–       Ensure that the UK gets due credit for successes, and that Kenya’s contribution to the overall programme’s annual reviews has impact

–       Deploy High Commission’s diplomatic levers to support the programme’s primary aim of reducing poverty

–       Deploy High Commission’s commercial levers to support the programme’s secondary aim of opening new markets

 

In all Stages, you will need to:

 

ODA (Official Developent Assistance) activity – 90% of role:

a)     Ensure the Kenyan programme complies with the International Development Act, including the International Development (Gender Equality) Act 2014; meets the OECD Development Assistance Committee (DAC)’s criteria; is untied; meets UK government transparency commitments on ODA spend; and complies with HMG audit requirements.

 

b)     Identify and manage risks to successful programme implementation.

 

c)     Keep abreast of education policy developments in Kenya and the UK, using this knowledge to spot opportunities for programme interventions which support better education in Kenya.

 

d)     Support gender equality act compliance and support PF’s policy and guidance on gender equality, women’s economic empowerment and inclusive growth.

 

e)     Build links across the High Commission, chairing an Education Virtual Team consisting of programme, policy and commercial colleagues.

 

f)      Deepen the High Commission’s education engagement in at least 4 priority States in Kenya (this will involve regional travel around Kenya).

 

g)     Maintain a strong network with your colleagues in the UK, and counterparts in Africa and other priority Education Prosperity Fund countries, adapting the programme on the basis of lessons learnt (this will involve international travel).

 

Non-ODA activity – 5% of role:

h)     Support the wider Prosperity team, and take on High Commissions corporate roles.

 

Corporate activity – 5% of role:

i)      Oversee a small non-ODA fund to build UK/Kenya trade/investment links in education.

 

Resources managed (staff and expenditure):

–           Small-scale transition projects in 2018

–           Programme manager for large-scale multi-year contracts from 2019-21 (circa £4-7m)

 

We are looking for a proactive, creative self-starter who can prioritise to operate in a fast-paced environment, largely unsupervised, delivering to deadlines.  S/he will need excellent interpersonal and communications skills to build strong relations within the High Commission; in Kenya; and with stakeholders in the UK.

Essential on arrival:

–       Graduate with a university degree

–       Knowledge of the education sector in Kenya from having worked in the public/private sectors

–       Passion for education and a desire to improve education in Kenya

–       Experience in developing policy advice/analysis and delivering successful programmes

–       Minimum 5 years experience in programme management, ideally in a development context

–       A strong understanding of gender issues

–       Computer literate, working with Microsoft Windows and able to manage information effectively with available computer systems

The successful candidate will be expected to embody the High Commission’s core values of Respect, Professionalism, Inclusion and Honesty.

–       Experience of managing budgets
Seeing the Big Picture, Leading and Communicating, Collaborating and Partnering, Delivering Value for Money
21 January 2019

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The post Foreign and Commonwealth Office Job Vacancy : Skills for Prosperity Programme Manager is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Trending!! West Pokot County Jobs This Weekend (January, 2019 Recommended Jobs)

West Pokot County is hiring in various medical fields to fill up their positions. Are you up for the challenge? Apply today so as not to be left out.

1. Pediatrician Job

Certificate of registration by the Medical Practitioners and Dentists Board;

Valid practicing license from Medical Practitioners and Dentists Board;

Undertaking general diagnosis, care, treatment and rehabilitation of patients;

Carrying out specialized clinical care;

Apply here for the Pediatrician Job

2. Public Health Officer Job

Must have at least a Degree/Diploma in public health and environmental sciences from a recognized institution.

Must have post-training working experience of at least two years in a similar position.

The officer will be expected to implement community health intervention

Apply here for the Public Health Officer Job

3. Clinical Officer Job

Diploma in Clinical Medicine and Surgery or Clinical Medicine and Community Health from a recognized institution.

Certificate of Registration from the Clinical Officers’ Council

Work mainly involves seeing and examining patients and diagnosis and treatment of their ailment at an outpatient department in a hospital, health centre or dispensary.

In addition, the Officer, will be expected to assist in planning and conducting outreach and mobile health service.

Apply here for the Clinical Officer Job

4. Physiotherapist Job

Diploma in Physiotherapy from a recognized institution.

Certificate in Computer Application Skills from a recognized institution.

Work mainly involves planning and supervision for the provision of physiotherapy or occupational therapy services to patients at an out-patient department or in a ward or those patients referred for occupational therapy in a health institution.

In addition, the officer will be expected to asses patients need including rehabilitation, verify and maintain information relating to patients.

Apply here for the Physiotherapist Job

The post Trending!! West Pokot County Jobs This Weekend (January, 2019 Recommended Jobs) appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Trending!! West Pokot County Jobs This Weekend (January, 2019 Recommended Jobs) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/