Aircraft Attendant at Amref Kenya

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa’s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million. We have 19 innovative products and project models that have successfully been implemented and transformed 5.4 million lives.

KEY RESPONSIBILITIES

• Aircrafts Consumables Supplies

MAIN TASKS

• Ensuring the aircrafts is stocked with snacks and refreshments as per crew requirements.
• Ensuring snacks and refreshments stock levels are kept within the minimum levels.
• Purchasing, distribution, and managing the stock levels of the same as per company requirements

EXTENT OF DISCRETION

Full discretion

Required Qualifications

Education

• KCSE certificate or equivalent
• Certificate in Basic First Aid
• Certificate of good conduct
• Completion of ATC Radio communication training

Preferred Experience and Knowledge

• At least 3 years’ consecutive work experience as an aircraft/ground attendant
• Proven marshalling skills
• General aviation and aircraft knowledge
• Good understanding of KAA regulations and Customs rules
• Knowledge in Basic First Aid
• Knowledge in Basic Airside Driving
• Knowledge of Airside Safety Awareness
• Basic knowledge in ICT skills

Skills and competencies

• Good written and verbal communication
• Good interpersonal skills
• Ability to observe all the safety standards and report incidences in a timely manner.
• Ability to follow instructions and implement SOPs
• Ability to find solutions in a challenging work environment
• Ability to provide good customer service
• Ability to keep calm under pressure
• Ability to work effectively with others
• Ability to prioritize and manage time
• Professional work ethics and integrity

Environmental conditions

Based at AMREF Flying Doctors Hangar, Wilson airport. AMREF Flying Doctors has a 24-hour work environment.

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Ambulance Driver at Amref Kenya

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa’s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million. We have 19 innovative products and project models that have successfully been implemented and transformed 5.4 million lives.

Reporting to

• Operations Manager

Grade

• B

Function

• Operations
• Physical Location
• Inside Wilson Airport, Nairobi

MAIN PURPOSE OF JOB

• The job holder is responsible for carefully driving the ambulance and assisting medical crew in transporting patients.

Observing road safety and responsible for ambulance maintenance

REPORTING RELATIONSHIPS

• Chief Executive Officer
• Chief Operations
• &Accountable Manager
• Operations Manager
• Ambulance Driver

PRINCIPAL RESPONSIBILITIES

KEY RESPONSIBILITIES

• Ground Ambulance response

MAIN TASKS

• Obtaining information from the Operations Emergency Control Center OECC on patients’ arrival and ensuring the correct Estimated Time of Arrival/Departure (ETA/ETD).
• Ensuring the ambulance is ready and is positioned at the designated place to receive patients
• Loading the patient in the ambulance, carefully driving to/from the hospital where the nurse or the doctor hands over/receives the patient.
• Ensuring that the trip is executed smoothly, thus no over-speeding, carefully driving to avoid sudden motions that are detrimental to patients
• Ensuring all equipment required for the trips/mission are loaded as per instructions.
• Ensuring information/resources provided are used to deliver the required results
• Assisting medical team to load and offload patients from ground ambulance

EXTENT OF DISCRETION

• Full discretion and in compliance with SOPs

KEY RESPONSIBILITIES

• Vehicles Maintenance

MAIN TASKS

• Cleaning the ambulances and other vehicles regularly and ensuring that they are ready for emergency response/missions respectively.
• By use of a checklist, the vehicles to be maintained in good working condition.
• Ensuring the vehicle are serviced and maintained in good mechanical order as well as observing the service schedules
• Timely reporting of all mechanical anomalies and/resolving to ensure efficient operations.
• Maintaining accurate and up to date records of the vehicle logbooks.
• Operating company vehicles for transportation of authorized personnel or cargo as per company policy
• Ensure to record mileage per trip as required

EXTENT OF DISCRETION
In conjunction with head driver

KEY RESPONSIBILITIES

• Road Safety

MAIN TASKS

• Ensuring the safety of passengers at all times
• Ensuring the safety of the vehicle and the contents are safeguarded all times
• Ensuring all vehicles comply with the law; have valid inspection certificates, AA membership and valid insurance
• Adhering to traffic rules at all times
• Application of defensive driving to avoid incidences
• Reporting any incidents/accidents on time as per company policy and as per road traffic guidelines

EXTENT OF DISCRETION

• Full discretion

KEY RESPONSIBILITIES

• Performing Administrative Activities

MAIN TASKS

• Ensuring that all documentation regarding a trip are done and all authorizations obtained in advance of the trip/mission
• Delivering and or collecting cheques/invoices/other related communications/documentation as required and ensuring the delivery book is signed for all deliveries.
• Providing transport to staff for official work as required.
• Responsible for oxygen cylinder refiling and
• Performing day-to-day administrative tasks such as maintaining office files
• Perform any other work related duties as assigned

EXTENT OF DISCRETION

• Full discretion

Required Qualifications

Education

• KCSE or equivalent
• Valid driver’s license, must have a BCE
• Certificate and knowledge in Basic First Aid
• Current certificate of good conduct

Added advantage:

• Certificate in BLS (Basic Life Support)
• Training in advance and defensive driving
• Vehicle care maintenance certificate
• Diploma in a related field of study

Preferred Experience and Knowledge

• 4 year’s working experience as an ambulance driver with good track record
• General understanding of vehicle care maintenance
• Good understanding of the local laws applicable to driving emergency vehicles

Skills and competencies

• Good command of English language, both oral and written
• Deliver good customer service to clients
• Ability to be organized, proactive and provide solutions where applicable.
• Ability to plan and manage time
• Ability to work in a team as well as independently
• Ability to accurately follow instructions and be flexible
• Ability to apply sound judgement in situations

Environmental conditions

• Based at AMREF Flying Doctors Hangar, Wilson airport. AMREF Flying Doctors has a 24-hour work environment.

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Aircraft Towing Operator at Amref Kenya

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa’s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million. We have 19 innovative products and project models that have successfully been implemented and transformed 5.4 million lives.

Reporting to

• Operations Manager

Grade

• B

Function

• Operations

Physical Location

• Inside Wilson Airport, Nairobi

MAIN PURPOSE OF JOB

• Responsible for maintaining safe and effective ground movement of towing aircraft including the supervision of safe start-up procedures.
• Perform towing operations and cleaning aircraft while observing the highest safety standards in accordance to AMREF Flying Doctors standards of operation.

REPORTING RELATIONSHIPS

• Chief Executive Officer
• Chief Operations
• &Accountable Manager
• Operations Manager
• Head of Mainteinance
• Aircraft Towing Operator

PRINCIPAL RESPONSIBILITIES

KEY RESPONSIBILITIES
Aircraft Towing

MAIN TASKS

• Conducting operational inspection of the tow tractor and tow bar ensuring all equipment used have a serviceable tag and valid before every use
• Performing towing task as per directive of the Operations duty Officer/Flight Crew/Maintenance.
• Perform safe manoeuvring of aircraft inside/outside hangar
• Monitor radio communication towing request instruction as by the Operations duty Officer/Flight Crew/Maintenance
• Communicate and monitor ATC/Ground Control radio communication during all aircraft towing activities.
• Clean and return tow bars to their designated storage area after use.

EXTENT OF DISCRETION

• Full discretion

KEY RESPONSIBILITIES

• Adhering to Safety Regulations and Standards

MAIN TASKS

• Complying with the company’s towing Standard Operating Procedures (SOPs) at all times and safety regulation standard of KCARS, KAA and IATA
• Timely reporting of any hazards, incident or unusual state of the aircrafts and equipment under your responsibility to your supervisor or Head of Safety.

EXTENT OF DISCRETION

• Full discretion, As per KCARS policies

KEY RESPONSIBILITIES

• Aircraft cleaning

MAIN TASKS

• Cleaning the interior thoroughly using approved cleaning agents. Starting from cleaning the inside so that the aircraft is clean and ready for any mission.
• Embarking on cleaning the outside of the aircraft using water and approved detergents to remove any stubborn stains.
• Placing the oxygen pack back to the aircraft (I do not understand what you mean by oxygen pack)
• Polishing the aircraft on a monthly basis; a schedule has been prepared to ensure work is done at the right time. Deice boots to be polished with shine master/other approved chemical every 3 weeks.
• Assist in thoroughly cleaning of a contaminated aircraft after disinfection in liaison with the Aeromedical team

EXTENT OF DISCRETION

• In liaison with Head of Maintenance/continuing airworthiness officer

KEY RESPONSIBILITIES

• Preparing an aircraft for evacuations

MAIN TASKS

• Configuring of aircraft seats and cabin as per flight needs. Jet seats reconfiguration to be done under supervisor of maintenance department.
• Liaising with Operations Officer/Maintenance or Flight Crew to call the fuel company for re-fueling and checking the fuel levels appropriate for a flight
• In liaison with the fuel providers to top up fuel after completion of a flight.
• Ensuring there is enough supplies for each mission i.e. of drinking water, snacks, medical masks, oil cans and prist etc.
• In liaison with Flight Operations enquire on the number of patients or accompanying persons for any additional seats/stretchers
• Inspecting the lifeport/spectrum aircraft stretchers, for obvious damage, refilling it with oxygen before placing it in the aircraft
• Load and offload equipment or luggage into an aircraft.
• Screening luggage before/after arrival or departure, of the aircraft and loading/offloading and the same in the aircraft or ground ambulance.
• Adding of the engine oil/or fuel additives as per instructions of the Flight crew or Maintenance team
• When aircraft is about to start, connect the ground power unit as per the start-up procedure Connect the GPU to the aircraft as required or as instructed by flight/maintenance crew
• , disconnect the GPU and remove the chocks as per flight/maintenance crew instructions
• Before the engine start up, ensure the fuel tests are done under supervision of the flight crew.
• When the aircraft is parked ensure the tail stand, all wheels chocked fore and after and the same is removed before aircraft departure

EXTENT OF DISCRETION

• In liaison with maintenance

KEY RESPONSIBILITIES

• Refueling and Defueling

MAIN TASKS

• Assist the contracted Fuel suppliers in fueling of the company aircraft as per the Flight Operations or Flight crew requirements.
• When an aircraft is back from a mission, arrange and assist top up fuel as per company minimum requirements or Pilot instructions.
• Before fueling, confirm the fuel meter reading of the fuel truck and ensure it tallies with the fuel receipt.
• Use of fuel additives while fueling for aircraft as per company policy
• Wear PPEs (Personal Protective Equipment) when on refueling or defueling tasks
• Ensure after re-fueling the fuel receipt is signed by the Flight Crew or signed on their behalf and noted in the Tech Log

EXTENT OF DISCRETION

• In liaison with Pilots

KEY RESPONSIBILITIES

• Loading & Off loading

MAIN TASKS

• Loading of luggage and cargo into the aircraft as per Captain or operations instructions
• Assisting the medical team with loading/offloading the patient and passenger onto/out of the aircraft
• Offloading luggage, medical equipment from aircraft

EXTENT OF DISCRETION

• as per provided instructions.
• Full discretion

KEY RESPONSIBILITIES

• Office support

MAIN TASKS

• Supporting the department to collectively achieve its overall objective
• Performing any other work-related tasks as required

EXTENT OF DISCRETION

• Full discretion

REQUIRED QUALIFICATIONS

Education

• KCSE certificate or equivalent
• Certificate in Basic First Aid
• Certificate of good conduct
• Completion of ATC Radio communication training
• Certificate of aircraft towing

Preferred Experience and Knowledge

• Minimum 3 years’ consecutive work experience in towing operations
• Demonstrated record in towing of aircraft
• Good understanding of KAA regulations and Customs rules
• Knowledge in Basic First Aid
• Knowledge of Airside Driving
• Knowledge of Airside Safety Awareness
• Basic knowledge in ICT skills
• General aviation and aircraft knowledge

Skills and competencies

• Good written and verbal communication
• Good interpersonal skills
• Ability to observe all the safety standards and report incidences in a timely manner.
• Ability to follow instructions and implement SOPs
• Ability to find solutions in a challenging work environment
• Ability to provide good customer service
• Ability to keep calm under pressure
• Ability to work effectively with others
• Ability to prioritize and manage time
• Application of professional work ethics and integrity

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Program Officer at International Development Research Centre

Over the years, sub-Saharan Africa has experienced a prolonged development crisis, fuelled by complex ethnic, social, and political realities. The region suffers from weak governments, corruption, and mismanagement of resources. Its overburdened water systems are under increasing stress from fast-growing urban areas, while the region also faces soil erosion, shrinking forests, increased desert areas, and wetland degradation. In addition, sub-Saharan Africa suffers the most impact from the HIV epidemic. Research focus Our research program for the region dovetails with The World Economic Forum’s Survey on the Global Agenda, which revealed sub-Saharan Africa’s most pressing challenges: education and skills development, building sustainable governance systems, and delivering hard infrastructure.

IDRC is looking for a Program Officer with experience in Nutrition and Food Security to develop and implement an exciting collaborative research program in East and Southern Africa – The Cultivating Africa’s Future (CultiAF). Priority themes include nutrition, water management, and reduction of post-harvest losses.

CultiAF is a partnership program with the Australian Center for International Agricultural Research. Based in Nairobi, the Program Officer will work closely with other IDRC and ACIAR team members around the world and will report to the Program Director (Climate Resilient Food Systems Program Division) while working under the supervision of the IDRC Regional Director.

CultiAF is part of the Climate Resilient Food Systems program of IDRC, a program that supports innovation for more efficient and sustainable agricultural production to enhance food security, incomes, and nutrition that benefit small-scale farmers, particularly women.

CultiAF funds research projects to improve food security in the countries of East and Southern Africa. The current portfolio of research includes innovative projects on management and post-harvest loss in fisheries, non-traditional feeds in fish and poultry sectors, commercial bean products for nutrition and convenience. Projects strive to ensure effective communication of results, gender transformative outcomes and improved economic opportunities for youths, while involving research users and the private sector.

Specifically, the successful candidate will contribute to program implementation by:

• Managing the development and expansion of CultiAF in the next phase of programming in East and Southern Africa.
• Leading the revision, development, management, monitoring and evaluation of the portfolio of research projects within the priority themes to ensure that the program is implemented within timelines and meets its objectives.
• Facilitating tracking, learning and synthesis of key program results across projects and according to program indicators to be able to demonstrate programs’ achievements.
• Influencing the uptake of research for impact at scale through production and dissemination of communication material to key audiences including policy makers.
• Producing high quality documentation, synthesizing and reporting on program results to the Governance Committee and donor partner.
• Building and maintaining productive working relationships with grantees, researchers, private sector, and government institutions with the objective to improve program’s efficiency and facilitate uptake of research results; and
• Collaborating effectively within a multi-regional team and provide expertise in food systems and nutrition.

Candidate Profile

Education

A PhD or Master in a relevant discipline associated with food security such as food science and nutrition as well as a record of research and publication in an area of applied research related to food and nutrition security in a developing region of the world is required. Candidates with a Master’s degree in a relevant discipline with 2 additional years of qualifying experience will be accepted in lieu of a PhD.

Experience

The successful candidate will demonstrate a sustained, progressive career development of three to five years and a track record that includes:

• Provide intellectual advice with respect to research in the food and nutrition sector in international settings, from project design to project implementation.
• Leading, conducting applied field research in nutrition and/or food systems in East and/or Southern African countries.
• Establishing and building partnerships involving research and research users.
• Communicating research results to diverse audiences at national and international levels and developing links with researchers and policy makers to increase the use of research for policy development.
• Work experience in a developing country.

Note:

Candidates with a PhD, a record of research and publications and with more than eight years of relevant experience may be considered for appointment at the level of Senior Program Officer.

Language

• Fluency of English is essential for the position
• Knowledge other relevant languages used in the targeted regions of the program would be considered an asset

Knowledge

The successful candidate will have a thorough understanding of food production systems, nutrition, and smallholder farming in Eastern and Southern Africa. He/she will have expertise in one or more of the following areas:

• Contribution of different components of food systems to food and nutrition security in developing countries (particularly Eastern and Southern Africa)
• Knowledge of current debates and research agendas relating to the role of different components of food systems on food and nutrition security in developing countries.
• Knowledge of private and public organizations and institutions working on agricultural and food security research.
• Understanding of quantitative and qualitative research methods and approaches, including strategies for stimulating uptake of research results by research users.
• Understanding of knowledge translation and scaling-up processes.

Competencies

• Excellent interpersonal and verbal/written communication skills, and ability to communicate effectively, in a wide variety of cultural settings and in different fora;
• Sensitivity to the importance of gender equality and related issues;
• Strong planning, organization, problem-solving, coordination and negotiation skills
• Strong project and program management skills
• Ability to work autonomously and to take initiative as a member of a virtual team and under pressure.
• Ability to establish, manage, guide and monitor relationships with diverse stakeholders
• Ability to work in a multidisciplinary team of people from diverse cultures, expertise and experiences
• Ability to provide specialized advice and guidance to external contacts; and
• Ability to work from a people centered perspective.

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Pension Administrator at Jubilee Insurance

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

Job Reference Number: HRJIC605

Role Purpose

We currently have an exciting career opportunity for Pension Administrator, Jubilee Life Insurance Limited (JLIL). The position holder will report to the Manager, Employee Benefits and will be based at Head Office in Nairobi.

Role Purpose

The job holder will assist in conserving existing businesses while providing superior service to retirement benefits business clients, in full compliance with the laid down procedures and guidelines as set out in the operations manuals.

Main Responsibilities

1. Business Growth: Conserving existing business and offering alternative products to existing clients, for example annuity, cross sell and following up/providing leads for new business.
2. Relationship Management: Building strong business relationships with our existing clients and intermediaries.
3. Data Management: Maintaining accurate records for the retirement benefits clients (Deposit Administration Clients).
4. Customer Care: Providing superior services to Retirement Benefits clients. Making regular visits to clients and preparing reports on the client’s needs.
5. Implementing Benefits: Processing & ensuring timely settlement of payments, issuance of member’s statements, preparing accounts and other benefits within the set service standards.
6. Statistical Analysis & Returns: Preparing summary/ statistical reports of the Retirement Benefits schemes. Also preparing returns in respect of the Retirement Benefits schemes as assigned for submission within the timelines provided.
7. Scheme Compliance: Ensuring all schemes are managed and administered in full compliance to existing legislation.

Key Competencies

1. Visionary Entrepreneurial Spirit
2. Market Awareness
3. Customer Focus
4. Continuous Innovation
5. Ownership & Commitment
6. Team Spirit

Functional Skills

1. Retirement Benefits Management

Qualifications

1. Bachelor of Science in Mathematics/Statistics/Actuarial Science, or any other related field.
2. IT proficient (excellent command in MS Word, Excel, Powerpoint and Outlook)

Relevant Experience

Minimum of 3 years’ experience in a similar role. Knowledge of legislation governing Retirement Benefits and Insurance in Kenya will be an added advantage.

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Strategy Manager at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

The Position:

The Strategy Division plays a key role in developing and executing the Bank’s comprehensive Vision, Mission and Strategic Objectives and will work closely with all other Bank Divisions and subsidiaries in this process. Reporting to the Head of Strategy, the role holder will provide advisory support to the business to enable them to improve or transform their businesses and achieve excellence.

Key Responsibilities:

• Gathering and analyzing information, formulating, and testing hypotheses, and developing and communicating recommendations.
• Manage the Group Strategic Planning and Consolidation Processes, overall liaison of template dissemination, engagement meetings, collation and presentation.
• Cascade of approved plan and monthly review against plan.
• Prepare Performance and Strategy Papers to the Board Committees, EXCO and GMC.
• Provide management of the overall strategy execution, working in conjunction with responsible line leaders and the corporate staff.
• Support target setting and own accepting any revisions or changes to the targets or the plans that support achieving the targets.
• Manage strategic initiatives validation, sizing and tracking and a Unit level.
• Provide on-going performance management of work stream sponsors, leads and initiative owners on the successful execution of the strategy.
• Provide Senior leaders with insights and challenge on the tactics and pathways they need to adopt to meet their strategic initiatives and targets.
• Develop and coordinate the regular input from the Bank stakeholders regarding the Organizations success factors.

Job Requirements:

• Bachelors’ Degree preferably in Finance, Accounting, Business, or a similar discipline
• Minimum 8 years’ experience in Strategy / Business Finance / Consulting or similar fields.
• Professional qualification in CPA (K), ACCA, CFA or MBA in Strategic Management is added advantage
• Strongly curious and questioning nature, with a “trust but verify” approach.
• Financial management experience; must be fluent in P&L, and balance sheet structure.
• The ability to bridge across multiple, often interdependent, initiatives and to highlight and manage dependencies.
• Experience of devising and implementing Business strategies involving quantitative analysis, conceptualization and communication of strategic solutions.
• Superior problem-solving skills and ability to work well under pressure in a demanding environment
• Exceptional drive and commitment striving for excellence.
• Ability to work effectively with people at all levels in an organization
• Highly self-driven, well-structured yet flexible, able to think strategically / end-to-end
• High level of agility, eager to develop new skills and areas of expertise
• Excellent verbal and written communication skills

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Customer Relations Officer at Tugende

Tugende is a for-profit social enterprise formally established in 2012 in Uganda. We use asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Operating in Uganda and Kenya, our 460+ staff have served over 30,000 clients and are rapidly growing and innovating.

About this job

The Tugende Customer Relation’s main purpose is to make applicants, customers and visitors feel welcome, cared for, and respected while having their needs addressed in an empathetic and professional manner. As the initial point of contact for most guests, the Customer Relations Officer is responsible for creating a great first impression of Tugende! You will also ensure that customers continue to have the best experience possible throughout their journey with Tugende.

Tugende’s mission is: “Helping people help themselves”. The Tugende Customer Relations Officer will be to make sure that our customers have the best experience possible throughout their journey with us so that they are in the best position to help themselves. In addition, when customers are happy with their experience, they are more likely to be better customers (e.g. repay better, be more kind to staff), come back for repeat business, and recommend Tugende to others. These outcomes help Tugende achieve its mission and grow as a business!

The job holder will be assigned to deliver on the following assignments

• Carry monthly Market Feedback Analysis and execute customer-facing surveys every quarter.
• Welcome customers who enter Tugende’s compound and help them meet their needs promptly, professionally, and with empathy.
• Resolve customer complaints directly or direct them to the relevant person and function.
• Attend to the toll-free line by explaining application procedures, answering questions, confirming prices, and receiving feedback.
• Record and track customer inquiries, requests, and complaints in the Customer Feedback log.
• Disseminate information about payment plans, promotions, etc to customers.
• Interview customers for success stories and encourage completed customers to come for new leases.
• Identify areas for improvement in customers’ experience with Tugende, and propose and implement solutions.

Requirements

Preferred Skills, Knowledge & Abilities

• Excellent communication, presentation skills, and professionally presentable.
• Exhibit a passion for customers, and provide excellent customer service and empathy for our customers.
• Ability to work under pressure in a fast-paced environment and willing to work in rural areas in the different regions of Kenya.
• Adopt and champion the values that Tugende stands for Integrity, Empathy, Teamwork, Solutions-Oriented, and Always growing.
• Ability and willingness to learn to ride a motorcycle.
• Computer literate with the ability to comfortably use MS Office and GSuites. Have at least 35 Words Per Minute.
• High level of professionalism and integrity, with good moral character.
• Ability to work under minimum supervision with resilience and a ‘can do’ attitude.
• Fluent in Kiswahili and at least 2 key local languages of Kenya.
• Computer literate with the ability to use MS Office and Google Suite.
• Good customer service skills to deal sensitively with customers.

Preferred qualifications and experience

• A minimum of a diploma in a business-related field from a recognized institution of learning.
• At least 1 year of work experience serving as Customer Relation Officer from a reputable organization.
• Only Kenyan Nationals are encouraged to apply for this position.

Benefits

What will you gain?

Career Trajectory: This is a role with significant leadership potential to grow as the company operations grow. Someone who does this job can be promoted to; Senior Customer Relations Officer, Customer Relations Team Leader, Customer Relations Coordinator, Deputy Branch Leader, Junior Branch Leader, Branch Leader, Senior Branch Leader, with a possibility of crossing to other operations and other departments’ functions.

Meaningful Work: Tugende’s work gives entrepreneurs the opportunity to earn a better living for themselves and their families. We are changing East Africa’s asset-finance industry by building a sustainable business that ignites financial development. Join this movement!

Great Team: Tugende has a smart, fun, and growing team of ~500 employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid, voluntary team outings, as well as fun parties for our customers. Our headquarters are in Kampala, Uganda and we are rapidly expanding in East Africa.

Hours and compensation: This position is for an ambitious, full-time employee who will take on additional responsibilities and projects as they arise. Tugende offers competitive salaries and benefits that reflect a person’s contributions to the company’s mission and growth.

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Sexual and Reproductive Health and Rights Technical Expert at Save the Children International

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children’s rights, provides relief and helps support children in developing countries

The SRHR Technical Expert will use their in-depth contextual understanding, technical expertise, and relationship building skills to provide a critical link between the Save the Children’s global and country level technical work, strengthening the technical offer at the regional level.

In order to be successful, you will bring/have:

Essential:

• You have a relevant academic background in SRHR or other related subject (e.g. Master’s degree in international health studies, international development studies, or social science) (Substantial relevant working experience in an international environment may be accepted in lieu.)
• At least 8 years international experience with SRHR programming, in development contexts (experience in humanitarian contexts highly desirable)
• Extensive knowledge on and application of international and regional policies on SRHR, in particular adolescent SRHR and CSE
• Knowledge of and experience in applying and sharing technical and professional expertise on SRHR, preferably adolescent SRHR
• Experience of providing successful technical assistance and manoeuvring well in a complex advisory role
• Strong facilitation skills and experience in delivering high quality, interactive trainings to a variety of target groups
• Demonstrated experience with programme management cycle, proposal writing, monitoring and report writing
• Experience in analysing and integrating diverse and complex quantitative and qualitative data from a wide range of sources
• Able to generate and use data and evidence to innovate, deliver, learn and share what works and what doesn’t work
• Skilled at networking, representation and partnership development in order promote learning, strengthen civil society and mobilise resources
• Experience in a technical advisory role, capacity development role and/or research role
• Fluent in written and spoken English

Desirable:

• Understanding and experience of SRHR work in the East and Southern Africa context
• Knowledge on family planning commodities and supply chains
• You have working knowledge of additional languages used in the regio

Contract duration: Fixed term 1 year to be reviewed)

Location: Save the Children operates in 12 Countries within the East and Southern Africa Region i.e. South Sudan, Sudan, Somalia, Ethiopia, Rwanda, Tanzania, Uganda, Kenya, Malawi, Zambia, Zimbabwe and Mozambique.

This role will be based in any Country Office with SCI Presence under National Contract terms

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

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Senior Statistical SAS Programmer – Kenya at IQVIA

IQVIA, formerly Quintiles and IMS Health, Inc.,is an American multinational company serving the combined industries of health information technology and clinical research. It is a provider of biopharmaceutical development and commercial outsourcing services, focused primarily on Phase I-IV clinical trials and associated laboratory and analytical services, including consulting services. It has a network of more than 58,000 employees in more than 100 countries.As of 2017, IQVIA was reported to be one of the world’s largest contract research organizations

IQVIA’s Real World Evidence Solutions (RWES) group is recruiting Senior Statistical Programmers to join our dynamic team in EMEA.

PLEASE ONLY APPLY IF YOU MATCH THE MINIMUM REQUIRED SKILLS, EXPERIENCE & QUALIFICATIONS OUTLINED BELOW

PURPOSE OF ROLE:

The RWE Senior Statistical Programmer jobs will provide experienced statistical SAS programming leadership, expertise and consulting to develop process methodology for the department to meet internal and external client needs. In addition, planning and co-ordination of integrated SAS programming solutions serving the full spectrum of statistical programming for often complex projects is key.

These Senior SAS programmer jobs are exciting new solution-driven career enhancing roles within the team as RWES expands into developing further innovations for clients.

Day to day responsibilities of a Senior Statistical Programmer with RWES:

• The Senior SAS Programmer will perform, plan co-ordinate and implement the following for complex studies: (i) the SAS programming, testing, and documentation of statistical programs for use in creating statistical tables, figures, and listing and (ii) the programming of analysis datasets (derived datasets) and transfer files for internal and external clients and (iii) the programming quality control checks for the source data and report the data issues periodically
• Interpret project level requirements and develop programming specifications for complex studies
• Provide advanced technical expertise in conjunction with internal and external clients, and independently bring project solutions to Statistical Programming department for complex studies
• Fullfil project responsibilities at the level of technical team lead for single complex studies or group of studies
• Directly communicate with internal and client statisticians and clinical team members to ensure understanding of requirements and timelines
• Estimate programming scope of work, manage resources, communicate project status and negotiate/re-negotiate timelines for deliverables
• Use and promote established standards, SOPs and best practices
• Provide training and mentoring Statistical Programming team members

Minimum Required Skills, Experience & Qualifications:

• Statistical programming in SAS within the CRO/Pharmaceutical/Biotechnology/Healthcare industries
• Advanced knowledge of Base SAS, SAS/STAT, SAS Graph and SAS Macro Language
• Strong knowledge of SDTM structures and ADaM standards
• Leadership experience as technical team lead and project lead
• Directly engaging with clients
• Masters Degree in computer science or related field and 3 years relevant experience; Bachelor’s degree or educational equivalent in computer science or related field and 5 years relevant experience; or equivalent combination of education, training and experience
• In-depth knowledge of applicable regulatory requirements; i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
• Good organizational, interpersonal, leadership and communication skills
• Ability to independently manage multiple tasks and projects
• Ability to delegate work
• Excellent accuracy problem-solving skills
• Recognizes when negotiating skills are needed and seeks assistance
• Ability to establish and maintain effective working relationships
• Already possess the right to work in the recruiting country without the need for a visa/sponsorship

WE OFFER:

• Competitive salary and benefits package
• The opportunity to be part of a friendly and supportive team
• Opportunity to work on complex trials in challenging therapeutic areas
• Career development

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

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Global Gender Manager at Girl Effect

Girl Effect is a non-profit working with girls to change their lives, empowering them to navigate the pivotal time of adolescence, so they are enabled to live a healthy life, participate in school, and prepare for their future financially. They inspire and equip girls with information and support, to help them see a different future for themselves, make impactful decisions in their lives, and drive greater demand for the opportunities and services available to them. Girl Effect works on the deep-seated psychological drivers that influence adolescent girls decision-making, building their intrinsic motivation to act, to achieve sustainable behaviour change. Girl Effect is able to reach millions of girls, in more than 50 countries, by delivering their work via the technology girls use everyday, including mobile phones, TV and radio as well as pioneering developments in artificial intelligence, Interactive Voice Response (IVR), chatbot and mobile technology to find innovative ways to reach and engage girls more personally, at scale, and cost effectively. Girl effect works across the world in places where girls are marginalised and vulnerable, including Malawi, Ethiopia, Rwanda, Nigeria, Indonesia, Tanzania and India.

Context of the Role

Girl Effect’s Gender team integrates gender expertise into our social behavioural change programming and the way we work as an organisation, from the culture we embody to the policies we create.

We are looking to hire a Gender Manager to join our global Impact team. A multidisciplinary group of experts in gender, research, safeguarding, youth participation and social behaviour change communications.

In this role, you will be responsible for developing and delivering Girl Effect’s global tools, training and policies, applying your expertise and experience to global-level thinking. In addition, you will also support the design and implementation of our global programmes and provide technical support to gender focal points in Tanzania, India and Ethiopia, as required.

A key part of this role is supporting Girl Effect to remain up to date with the latest thinking and evidence in the field of gender. You will be responsible for supporting colleagues to mainstream this best practice thinking to promote positive changes in health, economic empowerment and/or education amongst adolescent girls and young women.

What You’ll Do

• Mainstream Girl Effect’s approach to Gender Transformative programming, including developing and implementing global tools, training and policies.
• Work alongside gender focal points in India. Ethiopia and Tanzania to support programming to be girl-centred and grounded in best practice approaches. Responsibilities could include capacity building, research and developing guidance.
• Lead gender technical support to our Springster programme (social media and chatbot), currently delivering social behaviour change campaigns on sexual reproductive health across 6 countries in West, East and Southern Africa. Responsibilities could include research, content development and, where appropriate, partner liaison.
• Spearhead our global gender mainstreaming and internal learning agenda, including but not limited to monthly newsletters and lunchtime discussions.
• Work with the global Evidence team to undertake research to inform Girl Effect’s programme design and delivery. Responsibilities include literature reviews, tool development and data analysis.
• Support the global MarComms team to develop internal and external communications messaging. Including identifying new opportunities, conducting research and writing blogs
• Manage logistics, agendas and minutes for monthly team and cross-functional meetings.
• Keep up to date with trends on girls’ rights and gender equality for girls across the different geographies that Girl Effect operates, and use this knowledge to advise and update colleagues as needed.

Who You Are

• Degree or relevant experience in gender, human rights, development or social sciences or a similar field.
• Have a commitment to gender equality and an understanding of the specific issues faced by adolescent girls in the sorts of markets where we work.
• Experience in designing and delivering sexual reproductive health and/or economic empowerment programming.
• Experience applying gender transformative approaches to programme design, implementation and/or measurement.
• Experience in conducting and applying research to support practical outcomes.
• Accuracy and attention to detail, even when working under pressure.
• Comfortable taking direction and working without close supervision.
• Strong communication, writing and organisational skills.
• Ability to remain flexible and find solutions to challenges.
• Positive, energetic, can-do attitude.
• A creative and inquisitive mindset.
• Cultural awareness and understanding of the geographies in which we operate.

What Else You Should Know

We are hugely ambitious for our future and we are looking for people who are driven by this to change the world for girls.

Our teams are a diverse mix across sectors (non-profit and commercial) and specialisms (from Brand and Creative through to Gender and Insight). You’ll learn and grow in an environment that will challenge you to think and work with a fresh perspective.

At Girl Effect, you can expect to work somewhere where you will be stretched and developed in your role, a place where you can build your career and work with talented, engaged people committed to our cause to create a lasting impact.

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Procurement & Contracting Specialist at Girl Effect

Girl Effect is a non-profit working with girls to change their lives, empowering them to navigate the pivotal time of adolescence, so they are enabled to live a healthy life, participate in school, and prepare for their future financially. They inspire and equip girls with information and support, to help them see a different future for themselves, make impactful decisions in their lives, and drive greater demand for the opportunities and services available to them. Girl Effect works on the deep-seated psychological drivers that influence adolescent girls decision-making, building their intrinsic motivation to act, to achieve sustainable behaviour change. Girl Effect is able to reach millions of girls, in more than 50 countries, by delivering their work via the technology girls use everyday, including mobile phones, TV and radio as well as pioneering developments in artificial intelligence, Interactive Voice Response (IVR), chatbot and mobile technology to find innovative ways to reach and engage girls more personally, at scale, and cost effectively. Girl effect works across the world in places where girls are marginalised and vulnerable, including Malawi, Ethiopia, Rwanda, Nigeria, Indonesia, Tanzania and India.

Context of the role

The Procurement & Contracting Specialist will provide key support across the organisation to ensure our end-to-end procurement system and contracting remains lean and emphasises both value and efficiency.

Working with the Global Head of Procurement, the Procurement & Contracting Specialist will work across the global offices including with department heads and project leads (and alongside country teams) to coordinate and calendar procurement and contracting, to establish and improve on procurement systems, give guidance, troubleshoot issues, and respond to supplier queries.

The Procurement & Contracting Specialist will play a key role in taking this process forward and making the role a true business partner within the organisation.

The role will be based in Nairobi, Kenya alongside our Global Head of Procurement, working across all our country programmes and operations.

Should travel be necessary it will be on an ad hoc basis and based on business need following the easing of travel restrictions.

What You’ll Do

Procurement

With experience in end-to-end procurement, the Specialist will support the Head of Procurement in ensuring GE’s procurement policy is implemented across the organisation to ensure best practice. This includes: driving the procurement planning and forecasting process; development of terms of reference/RFP/RFQ with teams; market research and sourcing; assisting in multi-quote or tender processes; coordinating the bid analysis and evaluation process, building and maintaining the supplier roster and preferred supplier database; provide training/onboarding to country procurement leads – and any other tasks that will ensure the procurement process is transparent, efficient and presents good value for money. The Specialist is also expected to monitor the procurement processes within GE and report on KPIs across their remit to the Head of Procurement on a regular basis.

Contracting & Contract Management

With a good understanding of the contract management process, the Specialist will run all due diligence and debarment process checks for our vendors, develop and manage contracts across the organisation within Salesforce, working with other contract leads and colleagues across the organisation. This includes: liaising with others in the organisation to ensure supplier contracts comply with negotiated terms and are legally sound; monitoring the contract signature process including declined and corrected contracts; troubleshooting/advising/answering internal and external queries, and escalating issues to the Head of Procurement where necessary – and any other tasks that will ensure the contracting process is efficient and provides for full accountability.

Supplier Management

Working with the Head of Procurement, support in maintaining supplier records and insights into suppliers across the organisation. Support the Head of Procurement in researching suppliers, assisting in managing the relationships and assist in negotiating favourable terms for Girl Effect.

General Operations Support

The Specialist will support the global Operations team in various capacities including systems management, proper documentation, process automation, strategy development, and other tasks that arise as part of a constantly evolving operational environment.

Who You Are

• Relevant degree with at least 5 years of professional experience in a busy procurement environment
• Professional Certification in Procurement e.g CIPS
• Expertise in end-to-end procurement, preferably in the media related space.
• Knowledge of contract management systems is essential – Salesforce experience is a bonus
• Able to forge strong relationships with colleagues and suppliers
• Good negotiation skills
• Comfortable with technology and a good understanding of IT and systems
• You are a master of Microsoft Office programs (Excel, Word, Powerpoint etc)
• Excellent written, communications and interpersonal skills
• Must be able to multi-task and be very well organized in a fast-moving environment
• Self-starter – confident, positive and energetic with a can-do, problem-solving attitude
• You enjoy taking the initiative and making decisions as part of a complex and varied workload
• Culturally aware and respectful – curious and sensitive about the cultures in which we operate
• Commitment to realising the potential of girls and to the vision and values of Girl Effect
• Experience working in the not-for-profit sector and/or in a country in the Global South is a plus
• Global/cross-border/multi-office work experience is a bonus

What Else You Should Know

We are hugely ambitious for our future and we are looking for people who are driven by this to change the world for girls.

Our teams are a diverse mix across sectors (non-profit and commercial) and specialisms (from Brand and Creative through to Gender and Insight). You’ll learn and grow in an environment that will challenge you to think and work with a fresh perspective.

At Girl Effect, you can expect to work somewhere where you will be stretched and developed in your role, a place where you can build your career and work with talented, engaged people committed to our cause to create a lasting impact.

This role is being recruited as a 12 month fixed term contract.

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Human Resource Assistant at Mater Misericordiae Hospital

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). The “Sisters of Mercy” first set up a 60 bed general hospital to cater mainly for the poor, indigenous Kenyans, with the primary mission being general healthcare. The colonial authorities granted 12 acres of land in a swampy, mosquito-infested area, which has since become the Industrial Area of Nairobi. In 1970, a 60-bed maternity ward was opened with antenatal, postnatal and immunization clinics attached in order to upgrade the quality of maternity healthcare available to the poorer segments of the Nairobi population. In 1972, in recognition of the contribution of the hospital in training midwives to assist births in rural areas, Mater was chartered as a School of Midwifery.

Position Summary

Reporting to the Head of Human Resource, the successful candidate will be responsible for

Main Duties

•  Creating, updating, maintaining and archiving personnel files and other records for ease of retrieval
•  Maintaining a data base of applications for all hospital positions
•  Contacting shortlisted candidates and arrange for interviews
•  Supporting the recruitment function by providing orientation information packets
•  Supporting settling of new employees by providing resources at their works stations
•  Advising employees on HR policies and procedures
•  Updating data in the HR database
•  Registering and maintaining employee data in the Time and attendance clocking system
•  Maintaining human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time
•  Accomplishing human resource department and Hospital’s mission by completing related results as needed

Required Qualifications for the Position

•  Diploma /Degree in Human Resource Management
•  IHRM Membership
•  Minimum three years generalist HR administration experience in a busy set up

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Finance Manager at Kitale National Polytechnic

Kitale Technical Institute was established in 1980 as a public institute under the provisions of the Education Act(CAP211). It has grown to be the leading training institute in the region. It is located within Kitale Municipality along Elgon Rd, 1km from Kitale town. VISION “A Technical of training institute of Excellence in management, technological training and Research for global competitives” MISSION “To provide quality and relevant Technical, Entrepreneurial and Management training” OUR COMMITTMENT STATEMENT The college is committed to providing, effective & timely service delivery

JOB GROUP ‘N’ (CSG 8)

The Finance Manager will be responsible to the Principal by providing timely and accurate financial advice and support to sustain overall financial health of the Institution.

Specific duties and responsibilities

• Preparation of periodic financial statements
• Preparation, execution and control of Annual Budgets
• Cash and Risk Management
• Preparation of monthly and quarterly Management Reports
• Liaison with External Auditors to ensure timely Audit reporting.
• Proper interpretation of financial regulations (GOK Circulars, PFM Act and full compliance with statutory requirements).
• Coordination with other Managers to achieve the Polytechnic’s Strategic Objectives.
• Developing and executing procedures that ensure the Institution’s Assets are properly safeguarded.

Requirements for appointment

• B Com (Accounting or Finance) from a recognized University
• MBA from a recognized University
• CPA(K) and member of ICPAK on good standing.
• At least 3 years’ experience as a Finance Officer at JOB GROUP ‘N’ or equivalent in the Public Service or similar environment.
• Possession of excellent computer skills including MS office and accounting packages.
• Demonstrate attendance and successful completion of Senior Management course lasting not less than 4 weeks.
• Compliance with Chapter SIX of the Constitution.

In addition, the candidate MUST possess the following interpersonal qualities:

• Ability to get on well in the diverse workforce
• Team playing skills
• Good communication skills
• Good organizational and interpersonal skills
• Demonstrated accuracy and analytical skills

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Accountant I at Kitale National Polytechnic

Kitale Technical Institute was established in 1980 as a public institute under the provisions of the Education Act(CAP211). It has grown to be the leading training institute in the region. It is located within Kitale Municipality along Elgon Rd, 1km from Kitale town. VISION “A Technical of training institute of Excellence in management, technological training and Research for global competitives” MISSION “To provide quality and relevant Technical, Entrepreneurial and Management training” OUR COMMITTMENT STATEMENT The college is committed to providing, effective & timely service delivery

JOB GROUP ‘K; (CSG 10) (1 POST)

Reporting to the Finance Officer, Accountant I will be required to deal with diverse operations in the Department. Duties will typically include supervision verification and occasional checks

Specific duties and responsibilities

• Verification of vouchers and committal documents in accordance with laid down procedures.
• Safe custody of Institutional records and assets.
• Extracting and providing cash liquidity analysis
• Preparation of year-end financial statements.
• Performing other duties assigned by the Finance Manager from time to time.

Requirements for appointment

• Bachelor of Commerce (Accounting or Finance) and CPA II; OR CPA (K).
• Certificate in Computer Applications
• iShown merit and ability as reflected in work performance and results.
• At least 3 years’ experience in a similar environment.
• Compliance with CHAPTER SIX of the Constitution.

In addition to the above, the candidate MUST possess the following qualities:

• Ability to get on well with diverse workforce
• Good communication skills
• Ability to take instructions
• Good organizational and supervisory skills
• Records Management and Analytical skills
• Good care for resources

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Finance Manager at Center For Public Health And Development

The Center for Public Health and Development (CPHD) is a nongovernmental that aims to bring innovative solutions to public health challenges in the Eastern African region and to work with partners with whom synergies exist towards this goal. The journey for the Center for Public Health and Development (CPHD) began in 2008 when Dr. Bernard Olayo was overseeing the deployment of technology and services for newborn and under-5 in resource-constrained settings for GE Foundation’s programs in Africa. The idea though was born years earlier when Dr. Bernard was doing his internship in Suba, a group of remote islands in Western Kenya.

POSITION OBJECTIVE

The Finance Manager (FM) is responsible for sound financial health of both CPHD and its subsidiaries. While producing quality financial reports and developing strategies based on financial analysis based on the existing finance structures the FM will be required to support the executive in making sound business decisions in the long and short term and lead in development of the company annual operating budgets and long-term strategic plans.

Finance Manager will work hand in hand with the finance team and report to the CPHD Executive Director (ED) and the Hewa Tele Limited CEO.

Key Responsibilities

1. Provide leadership to the team while giving required support.

• · Team planning and objective setting for the department including team mentorship.
• · Performance Management of the team to ensure that the team has clear and achievable Key Performance Indicators (KPI’s)
• · Close collaboration with the Chief Executive Officer (HTL) and Executive Director (CPHD and MediQuip Global) to support strategic development of the department.
• · Representation of the Department in external and internal meetings

2. Development, implementation and oversight of all Finance Systems, Policies & Practices

• · Ensure finance policies and procedures comply with the Kenya laws including donor regulations for CPHD grants.
• · Supervision of finance activities to ensure adherence to policies and best practice’s
• · Track the institution financial status for both CPHD and the subsidiaries and performance to identify areas for potential improvement to ensure continuous improvement of the organization systems and procedures
• · Understand and keep abreast with new finance trends, report to management and develop corresponding changes in finance policies and practices.
• · Contract outside services for tax preparation, auditing, banking, investments, and other financial needs as necessary
• · Stay up to date with technological advances on the existing accounting software system (ERP) to be used for financial purposes
• · Oversee coordinate with other departments, and execute the annual budget process for both CPHD and its Subsidiaries
• · Support in development of Grants budgets during business development
• · Oversee and support in development of various finance models that are functional as required for the commercial entities ( HTL and MediQuip Global)
• · Coordinate with relevant teams in development and review of timely donor financial reports as required
• · Support the business entities in costing of products, equipment’s and supplies to ensure sustainable profit margins
• · Support in reviewing the finance sections of business tenders for the commercial entities while ensuring that they meet the tender thresholds.
• · Establish and maintain a functioning intercompany policy across CPHD and its subsidiaries
• · Seek out methods for minimizing financial risks for CPHD and its subsidiarie
• · Support in research and analyzing financial reports and market trends for both commercial entities
• · Develop user friendly and functional finance reporting tools for CPHD and its subsidiaries
• · Provide insightful information and expectations to executive to aid in long-term and short-term decision making
• · Review all relevant financial data (cash flow, bank reconciliations, etc.) as required to prepare monthly and annual reports to share with the relevant Executive Teams across the institution
• · Present financial reports to board members, stakeholders, executive, and clients and investors in formal meetings

EXPERIENCE

• · A minimum of 5 years of experience in a similar position at Senior Management Level (Ideally both NGO and commercial sector experience will be an added advantage)
• · Excellent Knowledge of Finance Management
• · Good knowledge in Grants Management will be an added advantage
• · Superior management skills; ability to influence and engage direct and indirect reports and peers
• · Proven record of having designed and delivered strategic and annual business plans
• · Financial Management experience, including internal controls and accountability: Ideally the individual will have managed a P&L; however, they will have definitely had experience managing and improving the bottom line
• · Demonstrable experience of generating, tracking and analyzing management information and available data to inform management decision-making
• · Previous experience, identifying and sharing best practice and encouraging innovation within dispersed teams

Qualifications And Trainings

• · Advanced Degree in Accounting, Business, Economics, Finance, or any related field
• · Professional Qualification such as CFA/CPA (K)or similar

PERSONAL ATTRIBUTES

• · Leadership skills and experience
• · Superior team management skills
• · Understanding of data privacy standards
• · Solid communication skills, both written and verbal; public speaking skills;
• · Deep understanding of business principles and practices; superior attention to detail; organizational skills; planning skills; research skills; analytical skills; critical thinking skills; problem-solving skills; computer skills; multi-tasking abilities; integrity and honesty.
• · Working knowledge of all statutory legislation and regulations

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Strategy Analyst at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

The Position:

The Strategy Division plays a key role in developing and executing the Bank’s comprehensive Vision, Mission and Strategic Objectives and will work closely with all other Bank Divisions and subsidiaries in this process. Reporting to the Head of Strategy, the role holder will provide advisory support to the business to enable them to improve or transform their businesses and achieve excellence.

Key Responsibilities:

• Gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.
• Support the Group Strategic Planning and Consolidation Processes; overall liaison of template dissemination, engagement meetings, collation and presentation.
• Cascade of approved plan and monthly review against plan.
• Prepare Performance and Strategy Papers to EXCO and GMC.
• Provide management of the overall strategy execution, working in conjunction with responsible line leaders and the corporate staff
• Support target setting and own accepting any revisions or changes to the targets or the plans that support achieving the targets.
• Manage strategic initiatives validation, sizing and tracking and a unit level
• Provide on-going performance management of work stream sponsors, leads and initiative owners on the successful execution of the strategy.

Job Requirements:

• Bachelors’ Degree preferably in Finance, Accounting, Business, or a similar discipline
• Professional Qualification in CPA (K), ACCA, CFA, MBA in Strategic Management or related field.
• Minimum of 5 years’ experience in Strategy / Business / Finance / Consulting or similar field.
• Financial management experience; must be fluent in P&L and Balance Sheet structure.
• Superior problem-solving skills and ability to work well under pressure in a demanding environment
• Exceptional drive and commitment striving for excellence
• Ability to work effectively with people at all levels in an organization
• High level of agility, eager to develop new skills and areas of expertise
• Excellent verbal and written communication skills

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Strategy Manager at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

The Position:

The Strategy Division plays a key role in developing and executing the Bank’s comprehensive Vision, Mission and Strategic Objectives and will work closely with all other Bank Divisions and subsidiaries in this process. Reporting to the Head of Strategy, the role holder will provide advisory support to the business to enable them to improve or transform their businesses and achieve excellence.

Key Responsibilities:

• Gathering and analyzing information, formulating, and testing hypotheses, and developing and communicating recommendations.
• Manage the Group Strategic Planning and Consolidation Processes, overall liaison of template dissemination, engagement meetings, collation and presentation.
• Cascade of approved plan and monthly review against plan.
• Prepare Performance and Strategy Papers to the Board Committees, EXCO and GMC.
• Provide management of the overall strategy execution, working in conjunction with responsible line leaders and the corporate staff.
• Support target setting and own accepting any revisions or changes to the targets or the plans that support achieving the targets.
• Manage strategic initiatives validation, sizing and tracking and a Unit level.
• Provide on-going performance management of work stream sponsors, leads and initiative owners on the successful execution of the strategy.
• Provide Senior leaders with insights and challenge on the tactics and pathways they need to adopt to meet their strategic initiatives and targets.
• Develop and coordinate the regular input from the Bank stakeholders regarding the Organizations success factors.

Job Requirements:

• Bachelors’ Degree preferably in Finance, Accounting, Business, or a similar discipline
• Minimum 8 years’ experience in Strategy / Business Finance / Consulting or similar fields.
• Professional qualification in CPA (K), ACCA, CFA or MBA in Strategic Management is added advantage
• Strongly curious and questioning nature, with a “trust but verify” approach.
• Financial management experience; must be fluent in P&L, and balance sheet structure.
• The ability to bridge across multiple, often interdependent, initiatives and to highlight and manage dependencies.
• Experience of devising and implementing Business strategies involving quantitative analysis, conceptualization and communication of strategic solutions.
• Superior problem-solving skills and ability to work well under pressure in a demanding environment
• Exceptional drive and commitment striving for excellence.
• Ability to work effectively with people at all levels in an organization
• Highly self-driven, well-structured yet flexible, able to think strategically / end-to-end
• High level of agility, eager to develop new skills and areas of expertise
• Excellent verbal and written communication skills

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Customer Relations Officer at Tugende

Tugende is a for-profit social enterprise formally established in 2012 in Uganda. We use asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Operating in Uganda and Kenya, our 460+ staff have served over 30,000 clients and are rapidly growing and innovating.

About this job

The Tugende Customer Relation’s main purpose is to make applicants, customers and visitors feel welcome, cared for, and respected while having their needs addressed in an empathetic and professional manner. As the initial point of contact for most guests, the Customer Relations Officer is responsible for creating a great first impression of Tugende! You will also ensure that customers continue to have the best experience possible throughout their journey with Tugende.

Tugende’s mission is: “Helping people help themselves”. The Tugende Customer Relations Officer will be to make sure that our customers have the best experience possible throughout their journey with us so that they are in the best position to help themselves. In addition, when customers are happy with their experience, they are more likely to be better customers (e.g. repay better, be more kind to staff), come back for repeat business, and recommend Tugende to others. These outcomes help Tugende achieve its mission and grow as a business!

The job holder will be assigned to deliver on the following assignments

• Carry monthly Market Feedback Analysis and execute customer-facing surveys every quarter.
• Welcome customers who enter Tugende’s compound and help them meet their needs promptly, professionally, and with empathy.
• Resolve customer complaints directly or direct them to the relevant person and function.
• Attend to the toll-free line by explaining application procedures, answering questions, confirming prices, and receiving feedback.
• Record and track customer inquiries, requests, and complaints in the Customer Feedback log.
• Disseminate information about payment plans, promotions, etc to customers.
• Interview customers for success stories and encourage completed customers to come for new leases.
• Identify areas for improvement in customers’ experience with Tugende, and propose and implement solutions.

Requirements

Preferred Skills, Knowledge & Abilities

• Excellent communication, presentation skills, and professionally presentable.
• Exhibit a passion for customers, and provide excellent customer service and empathy for our customers.
• Ability to work under pressure in a fast-paced environment and willing to work in rural areas in the different regions of Kenya.
• Adopt and champion the values that Tugende stands for Integrity, Empathy, Teamwork, Solutions-Oriented, and Always growing.
• Ability and willingness to learn to ride a motorcycle.
• Computer literate with the ability to comfortably use MS Office and GSuites. Have at least 35 Words Per Minute.
• High level of professionalism and integrity, with good moral character.
• Ability to work under minimum supervision with resilience and a ‘can do’ attitude.
• Fluent in Kiswahili and at least 2 key local languages of Kenya.
• Computer literate with the ability to use MS Office and Google Suite.
• Good customer service skills to deal sensitively with customers.

Preferred qualifications and experience

• A minimum of a diploma in a business-related field from a recognized institution of learning.
• At least 1 year of work experience serving as Customer Relation Officer from a reputable organization.
• Only Kenyan Nationals are encouraged to apply for this position.

Benefits

What will you gain?

Career Trajectory: This is a role with significant leadership potential to grow as the company operations grow. Someone who does this job can be promoted to; Senior Customer Relations Officer, Customer Relations Team Leader, Customer Relations Coordinator, Deputy Branch Leader, Junior Branch Leader, Branch Leader, Senior Branch Leader, with a possibility of crossing to other operations and other departments’ functions.

Meaningful Work: Tugende’s work gives entrepreneurs the opportunity to earn a better living for themselves and their families. We are changing East Africa’s asset-finance industry by building a sustainable business that ignites financial development. Join this movement!

Great Team: Tugende has a smart, fun, and growing team of ~500 employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid, voluntary team outings, as well as fun parties for our customers. Our headquarters are in Kampala, Uganda and we are rapidly expanding in East Africa.

Hours and compensation: This position is for an ambitious, full-time employee who will take on additional responsibilities and projects as they arise. Tugende offers competitive salaries and benefits that reflect a person’s contributions to the company’s mission and growth.

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Sexual and Reproductive Health and Rights Technical Expert at Save the Children International

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children’s rights, provides relief and helps support children in developing countries

The SRHR Technical Expert will use their in-depth contextual understanding, technical expertise, and relationship building skills to provide a critical link between the Save the Children’s global and country level technical work, strengthening the technical offer at the regional level.

In order to be successful, you will bring/have:

Essential:

• You have a relevant academic background in SRHR or other related subject (e.g. Master’s degree in international health studies, international development studies, or social science) (Substantial relevant working experience in an international environment may be accepted in lieu.)
• At least 8 years international experience with SRHR programming, in development contexts (experience in humanitarian contexts highly desirable)
• Extensive knowledge on and application of international and regional policies on SRHR, in particular adolescent SRHR and CSE
• Knowledge of and experience in applying and sharing technical and professional expertise on SRHR, preferably adolescent SRHR
• Experience of providing successful technical assistance and manoeuvring well in a complex advisory role
• Strong facilitation skills and experience in delivering high quality, interactive trainings to a variety of target groups
• Demonstrated experience with programme management cycle, proposal writing, monitoring and report writing
• Experience in analysing and integrating diverse and complex quantitative and qualitative data from a wide range of sources
• Able to generate and use data and evidence to innovate, deliver, learn and share what works and what doesn’t work
• Skilled at networking, representation and partnership development in order promote learning, strengthen civil society and mobilise resources
• Experience in a technical advisory role, capacity development role and/or research role
• Fluent in written and spoken English

Desirable:

• Understanding and experience of SRHR work in the East and Southern Africa context
• Knowledge on family planning commodities and supply chains
• You have working knowledge of additional languages used in the regio

Contract duration: Fixed term 1 year to be reviewed)

Location: Save the Children operates in 12 Countries within the East and Southern Africa Region i.e. South Sudan, Sudan, Somalia, Ethiopia, Rwanda, Tanzania, Uganda, Kenya, Malawi, Zambia, Zimbabwe and Mozambique.

This role will be based in any Country Office with SCI Presence under National Contract terms

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The post Sexual and Reproductive Health and Rights Technical Expert at Save the Children International appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Sexual and Reproductive Health and Rights Technical Expert at Save the Children International is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Senior Statistical SAS Programmer – Kenya at IQVIA

IQVIA, formerly Quintiles and IMS Health, Inc.,is an American multinational company serving the combined industries of health information technology and clinical research. It is a provider of biopharmaceutical development and commercial outsourcing services, focused primarily on Phase I-IV clinical trials and associated laboratory and analytical services, including consulting services. It has a network of more than 58,000 employees in more than 100 countries.As of 2017, IQVIA was reported to be one of the world’s largest contract research organizations

IQVIA’s Real World Evidence Solutions (RWES) group is recruiting Senior Statistical Programmers to join our dynamic team in EMEA.

PLEASE ONLY APPLY IF YOU MATCH THE MINIMUM REQUIRED SKILLS, EXPERIENCE & QUALIFICATIONS OUTLINED BELOW

PURPOSE OF ROLE:

The RWE Senior Statistical Programmer jobs will provide experienced statistical SAS programming leadership, expertise and consulting to develop process methodology for the department to meet internal and external client needs. In addition, planning and co-ordination of integrated SAS programming solutions serving the full spectrum of statistical programming for often complex projects is key.

These Senior SAS programmer jobs are exciting new solution-driven career enhancing roles within the team as RWES expands into developing further innovations for clients.

Day to day responsibilities of a Senior Statistical Programmer with RWES:

• The Senior SAS Programmer will perform, plan co-ordinate and implement the following for complex studies: (i) the SAS programming, testing, and documentation of statistical programs for use in creating statistical tables, figures, and listing and (ii) the programming of analysis datasets (derived datasets) and transfer files for internal and external clients and (iii) the programming quality control checks for the source data and report the data issues periodically
• Interpret project level requirements and develop programming specifications for complex studies
• Provide advanced technical expertise in conjunction with internal and external clients, and independently bring project solutions to Statistical Programming department for complex studies
• Fullfil project responsibilities at the level of technical team lead for single complex studies or group of studies
• Directly communicate with internal and client statisticians and clinical team members to ensure understanding of requirements and timelines
• Estimate programming scope of work, manage resources, communicate project status and negotiate/re-negotiate timelines for deliverables
• Use and promote established standards, SOPs and best practices
• Provide training and mentoring Statistical Programming team members

Minimum Required Skills, Experience & Qualifications:

• Statistical programming in SAS within the CRO/Pharmaceutical/Biotechnology/Healthcare industries
• Advanced knowledge of Base SAS, SAS/STAT, SAS Graph and SAS Macro Language
• Strong knowledge of SDTM structures and ADaM standards
• Leadership experience as technical team lead and project lead
• Directly engaging with clients
• Masters Degree in computer science or related field and 3 years relevant experience; Bachelor’s degree or educational equivalent in computer science or related field and 5 years relevant experience; or equivalent combination of education, training and experience
• In-depth knowledge of applicable regulatory requirements; i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
• Good organizational, interpersonal, leadership and communication skills
• Ability to independently manage multiple tasks and projects
• Ability to delegate work
• Excellent accuracy problem-solving skills
• Recognizes when negotiating skills are needed and seeks assistance
• Ability to establish and maintain effective working relationships
• Already possess the right to work in the recruiting country without the need for a visa/sponsorship

WE OFFER:

• Competitive salary and benefits package
• The opportunity to be part of a friendly and supportive team
• Opportunity to work on complex trials in challenging therapeutic areas
• Career development

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

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The post Senior Statistical SAS Programmer – Kenya at IQVIA is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/