Saturday, 11 December 2021

Sales Manager at Reputable Company

Our growing company is seeking to hire an experienced sales manager who will be responsible for supervising, leading and coaching our tele sales and field sales teams. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople. You will also oversee coordinating with our marketing department for lead generation, projecting sales and assisting sales teams with quotations to determine the profitability of our products. You will also be required to produce weekly sales forecasts, monthly sales reports and monthly commissions payable, reporting directly to the Company’s MD

A Bachelor’s Degree in Business Management or another closely related degree is preferred for this position, although candidates with five or more years of relevant experience may apply. To succeed in this role, you will need exceptional communication and leadership skills. Prior experience managing a sales team is essential.

Sales manager responsibilities

  • Establishing sales objectives by forecasting and developing monthly and annual sales quotas for the team and individual sales professionals
  • Implementing marketing strategies and analysing trends and results
  • Maintaining professional and technical knowledge of the construction products industry and the Company’s own products
  • Ensuring targets are delivered through performance review, reward and individual recognition of sales professionals
  • Managing, coaching and motivating the sales team to improve their skills, ensure they achieve a high professional standard and help them achieve their monthly sales goals
  • Provide weekly and monthly reporting of sales performance for executives
  • Maintain the Company’s CRM, ensuring excellent data quality is achieved and maintained

Sales manager requirements

  • Bachelor’s degree in Business Management or another closely related field; five or more years of relevant experience may substitute
  • Experience in planning and implementing sales strategies
  • Results-focused attitude
  • Exceptional customer relationship management
  • Strong written and verbal communication skills in both English and Swahili
  • Proven ability to successfully lead a sales team
  • A good working knowledge of relevant computer software and CRM systems

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Tele Sales Rep at Reputable Company

We are looking for a highly self-motivated, well-spoken tele sales representative to be responsible for soliciting sales over the telephone in our construction materials sales team. The tele sales representative’s responsibilities include contacting potential customers, developing detailed product knowledge, being able to work from both a script and to ad-lib, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.

A successful tele sales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale. A background or experience in construction and/or sales is an advantage.

Tele sales Representative Responsibilities:

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers’ needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of products information and specifications.
  • Answering customers’ questions on the products.
  • Meeting sales quotas.

Tele sales Representative Requirements:

  • Excellent communication skills both oral and written in English and Swahili.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem-solving skills.
  • The ability to handle rejection and stress in soliciting customers.

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Field Sales Representative at Reputable Company

We are searching for a field sales representative with a background in construction to join our construction materials sales team. The role is to attract new clients, win new accounts, and maximize profitability within his or her sales territory. Candidates will work prospects through the entire sales cycle, including developing new leads, educating prospects, and turning interested customers into long-term repeat clients whilst also developing a network of refers to generate new business.

To be successful as a field representative, you should be able to identify weaknesses in the current sales strategy and make effective recommendations. Outstanding candidates should be keen problem solvers with good leadership skills and business sense.

Further you should have a background in construction and know your way around a building site. A successful candidate will need to have a good working knowledge of the construction process and construction materials and at least a diploma in a relevant field.

Field Sales Representative Responsibilities:

  • Traveling to meet with contractors, engineers, architects, and prospective customers.
  • Performing site inspections and taking measurements.
  • Close new deals at a high rate
  • Build relationships with existing customers
  • Cultivate new leads within the sales territory
  • Travel throughout the territory and visit customers on a recurring basis
  • Manage multiple accounts simultaneously
  • Maintaining accurate records of all sales leads and/or customer accounts
  • Represent the brand during all customer and prospect interactions
  • Educate customers on how products or services can benefit them financially and professionally
  • Monitor the company’s industry competitors, new products, and market conditions.
  • Keeping abreast of product developments and market trends.
  • Liaising with clients and answering all questions and complaints efficiently and professionally.

Field Representative Requirements:

  • At least a Diploma in a construction related subject, or an equivalent.
  • Experience in a similar role would be an advantage.
  • Superb communication both oral and written in English and Swahili and interpersonal skills.
  • The ability to establish and maintain professional networks.
  • Strong negotiating skills.
  • A willingness to work irregular hours.
  • The ability to travel regularly.
  • Multitasking skills.
  • A high degree of professionalism.

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Sales Manager at Reputable Company

Our growing company is seeking to hire an experienced sales manager who will be responsible for supervising, leading and coaching our tele sales and field sales teams. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople. You will also oversee coordinating with our marketing department for lead generation, projecting sales and assisting sales teams with quotations to determine the profitability of our products. You will also be required to produce weekly sales forecasts, monthly sales reports and monthly commissions payable, reporting directly to the Company’s MD

A Bachelor’s Degree in Business Management or another closely related degree is preferred for this position, although candidates with five or more years of relevant experience may apply. To succeed in this role, you will need exceptional communication and leadership skills. Prior experience managing a sales team is essential.

Sales manager responsibilities

  • Establishing sales objectives by forecasting and developing monthly and annual sales quotas for the team and individual sales professionals
  • Implementing marketing strategies and analysing trends and results
  • Maintaining professional and technical knowledge of the construction products industry and the Company’s own products
  • Ensuring targets are delivered through performance review, reward and individual recognition of sales professionals
  • Managing, coaching and motivating the sales team to improve their skills, ensure they achieve a high professional standard and help them achieve their monthly sales goals
  • Provide weekly and monthly reporting of sales performance for executives
  • Maintain the Company’s CRM, ensuring excellent data quality is achieved and maintained

Sales manager requirements

  • Bachelor’s degree in Business Management or another closely related field; five or more years of relevant experience may substitute
  • Experience in planning and implementing sales strategies
  • Results-focused attitude
  • Exceptional customer relationship management
  • Strong written and verbal communication skills in both English and Swahili
  • Proven ability to successfully lead a sales team
  • A good working knowledge of relevant computer software and CRM systems

The post Sales Manager at Reputable Company appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Sales Manager at Reputable Company is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Field Sales Representative at Reputable Company

We are searching for a field sales representative with a background in construction to join our construction materials sales team. The role is to attract new clients, win new accounts, and maximize profitability within his or her sales territory. Candidates will work prospects through the entire sales cycle, including developing new leads, educating prospects, and turning interested customers into long-term repeat clients whilst also developing a network of refers to generate new business.

To be successful as a field representative, you should be able to identify weaknesses in the current sales strategy and make effective recommendations. Outstanding candidates should be keen problem solvers with good leadership skills and business sense.

Further you should have a background in construction and know your way around a building site. A successful candidate will need to have a good working knowledge of the construction process and construction materials and at least a diploma in a relevant field.

Field Sales Representative Responsibilities:

  • Traveling to meet with contractors, engineers, architects, and prospective customers.
  • Performing site inspections and taking measurements.
  • Close new deals at a high rate
  • Build relationships with existing customers
  • Cultivate new leads within the sales territory
  • Travel throughout the territory and visit customers on a recurring basis
  • Manage multiple accounts simultaneously
  • Maintaining accurate records of all sales leads and/or customer accounts
  • Represent the brand during all customer and prospect interactions
  • Educate customers on how products or services can benefit them financially and professionally
  • Monitor the company’s industry competitors, new products, and market conditions.
  • Keeping abreast of product developments and market trends.
  • Liaising with clients and answering all questions and complaints efficiently and professionally.

Field Representative Requirements:

  • At least a Diploma in a construction related subject, or an equivalent.
  • Experience in a similar role would be an advantage.
  • Superb communication both oral and written in English and Swahili and interpersonal skills.
  • The ability to establish and maintain professional networks.
  • Strong negotiating skills.
  • A willingness to work irregular hours.
  • The ability to travel regularly.
  • Multitasking skills.
  • A high degree of professionalism.

The post Field Sales Representative at Reputable Company appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Field Sales Representative at Reputable Company is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Field Sales Representative at Reputable Company

We are searching for a field sales representative with a background in construction to join our construction materials sales team. The role is to attract new clients, win new accounts, and maximize profitability within his or her sales territory. Candidates will work prospects through the entire sales cycle, including developing new leads, educating prospects, and turning interested customers into long-term repeat clients whilst also developing a network of refers to generate new business.

To be successful as a field representative, you should be able to identify weaknesses in the current sales strategy and make effective recommendations. Outstanding candidates should be keen problem solvers with good leadership skills and business sense.

Further you should have a background in construction and know your way around a building site. A successful candidate will need to have a good working knowledge of the construction process and construction materials and at least a diploma in a relevant field.

Field Sales Representative Responsibilities:

  • Traveling to meet with contractors, engineers, architects, and prospective customers.
  • Performing site inspections and taking measurements.
  • Close new deals at a high rate
  • Build relationships with existing customers
  • Cultivate new leads within the sales territory
  • Travel throughout the territory and visit customers on a recurring basis
  • Manage multiple accounts simultaneously
  • Maintaining accurate records of all sales leads and/or customer accounts
  • Represent the brand during all customer and prospect interactions
  • Educate customers on how products or services can benefit them financially and professionally
  • Monitor the company’s industry competitors, new products, and market conditions.
  • Keeping abreast of product developments and market trends.
  • Liaising with clients and answering all questions and complaints efficiently and professionally.

Field Representative Requirements:

  • At least a Diploma in a construction related subject, or an equivalent.
  • Experience in a similar role would be an advantage.
  • Superb communication both oral and written in English and Swahili and interpersonal skills.
  • The ability to establish and maintain professional networks.
  • Strong negotiating skills.
  • A willingness to work irregular hours.
  • The ability to travel regularly.
  • Multitasking skills.
  • A high degree of professionalism.

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The post Field Sales Representative at Reputable Company is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Friday, 10 December 2021

Communications Manager at Microsoft

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world’s largest software maker by revenue, and one of the world’s most valuable companies.

Summary

As a Communications Manager you will be a trusted advisor for Communications who is charged with advancing and protecting the image and reputation of Microsoft. You will collaborate across teams to tell stories in new and fresh ways that help generate help generate thought leadership and positive perception toward Microsoft among key stakeholders. You will generate momentum for our commercial and/or consumer offerings as aligned with priorities, while emphasizing thought leadership and customer storytelling. You will leverage analytics to inform Comms and business strategy by contributing communications insights.

Responsibilities

You will be given the below responsibilities:

  • expand our reach to new audiences beyond traditional tech media by building and managing influencer relationships
  • leverage owned channels to deliver creative and compelling visual storytelling and other innovative digital experiences
  • manage negative news cycles and proactively identify and flag trends that may negatively impact corporate reputation
  • inform and engage internal audiences through employee and executive communications strategies and tactics, and act as trusted advisor to provide executive support and counsel

The impact you will be asked to make:

  • Communication strategy setting and planning, media strategy and media relations: 25%
  • Employee and executive communications: 25%
  • Storytelling, thought leadership and messaging: 15%
  • Crisis, issues, and change management communications: 10%
  • Digital communications partnership and channel management: 10%
  • Consulting on communications matters that impact business; growing industry and professional expertise: 15%

Qualifications

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Approximately 8 – 10 years of Communications experience, or in areas of Communications, Media and influencer relations, Journalism, Integrated marketing (consumer, commercial), Public affairs, or Issues management
  • Experience managing media relations
  • Awareness of and experience dealing with government and public affairs issues
  • Strong project management and communication skills
  • Experience leading employee and leadership communication efforts
  • Knowledge of Microsoft products and the technology industry is strongly preferred
  • Current knowledge of digital communications techniques and social media engagement is preferred

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Head office Support Internships at BIMAS Kenya Limited

BIMAS Kenya Limited, a leading microfinance institution in the country seeks to recruit capable and result oriented individuals to fill the following position.

Head Office ( Support)  Intern-ships

Intern-ship Opportunities in EMBU ONLY ( HEAD OFFICE) include;-

  1. ICT Qualifications
  2. Finance and data entry – Must have a minimum of CPA part 2
  3. HR and Administration – Administration /HR/ management qualifications

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Junior Art Director at Ando

Ando Foods is on a mission to create food brands for delivery only. We are creating the foundations of an idea – a premium experience, sustainable all round, and most importantly delicious restaurant quality delivery-only food that travels well.

Summary

Ando is looking for a Junior Art Director to join our team. The responsibilities of a Junior Art Director include creating designs according to specifications, reporting to the Head of Design and improving design tasks.

To be successful as a Junior Art Director, you should have original ideas and have a keen eye for detail. Ultimately, a successful Junior Art Director should be able to create imaginative designs, be open to learning more and create impressive designs that promote the company’s vision.

Main Responsibilities and Accountabilities

  • Produce and design advertising/graphic design projects for Merchandising, such as print and outdoor and Social Media Advertising as well as collateral, promotional materials, mailers and various catalogs
  • Design prototypes according to schedule for print
  • Research new graphic design trends, including packaging
  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs
  • Use the appropriate colors and layouts for each graphic
  • Test graphics across various media & amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand
  • Work independently on projects, taking full ownership of the design, implementation, and the end product of the project

Experience

  • A strong portfolio of illustrations or other graphics
  • Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop)
  • A keen eye for aesthetics and details
  • Excellent communication skills
  • Ability to work methodically and meet deadlines
  • Degree in Design, Fine Arts or related field is a plus but not a must

This is a full-time, salaried position. Compensation will be based on qualifications and experience and will include a comprehensive benefits package.

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Programme Officer, Global Initiatives, TrustLaw at Thomson Reuters Foundation

Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world’s most trusted news organization.

About the Thomson Reuters Foundation 

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights.

TrustLaw

TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact NGOs and social enterprises, to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and we deliver innovative capacity-building workshops on legal issues across the globe.

Responsibilities for the role may include:

  • Dedicated support for the following global legal initiatives:
  • the TrustLaw Index of Pro Bono, Thomson Reuters Foundation’s global benchmark of the scale and trends of the pro bono legal sector
  • Social Enterprise, ESG and Impact Investing Trainings
  • Pro Bono Consultancy, advising clients on their pro bono practice and programs
  • Other global initiatives, as identified from time to time
  • Work closely with and support the Legal Manager, Global and other relevant team members throughout the lifecycle of global legal initiatives, from planning, kick-off, to supporting project management and successful delivery
  • Develop, distribute, and support engagement with surveys to collect data as relevant across different initiatives
  • For the Index of Pro Bono in particular:
  • Ensure TrustLaw receives accurate and adequate data and information about legal pro bono practices globally
  • Ensure that data is well-organised and analysed to identify trends and recommendations to improve pro bono practices
  • Support drafting of reports, content, and materials for initiatives in easy-to-read styles and format, developing graphs and charts as required
  • Liaise with and support engagement with the TrustLaw legal network around the world for global legal initiatives
  • Liaise with the Programme Officer, Global Service and Community and Programme Manager, Global, as well as the Foundation’s Digital and Design teams to ensure the smooth development of the website and digital assets to showcase global initiatives
  • Support strong communications of global initiatives including liaising with the Foundation’s Communications and Digital teams to ensure clear communications to appropriate target audiences (e.g. across social media channels)
  • Please note that the person in this role will need to work hours that overlap significantly with core team availability, which may require at least two early or late shifts each week.

About you:

  • An exceptional independent self-starter with 3+ years of relevant work experience, and a passion for social change
  • Affinity for detail and extensive experience working on detail-oriented tasks and projects
  • Experience with databases and survey tools (knowledge of Salesforce and/or  Alchemer would be an advantage)
  • Extensive experience organising, analysing, modelling and interpreting data and information using Excel and/or other software
  • Proven organisational abilities and experience managing competing priorities in a fast-paced environment
  • Experience coordinating projects, ideally for a beneficiary-focused programme or service
  • An excellent communicator, fluent in English, with strong written and verbal communication skills
  • Prior experience working in or with the legal and/or pro bono sector would be favourable
  • A strong team player, able to work remotely and communicate effectively with a global team
  • Demonstrated interest and/or prior experience in international development or social change would be favourable
  • Experience stewarding and tracking relationships and partnerships, ideally with law firms or in-house legal teams (or similar), would be favourable
  • Ability to work quickly under pressure, to prioritise work and meet deadlines to drive projects to completion
  • Willingness to travel internationally

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Head office Support Internships at BIMAS Kenya Limited

BIMAS Kenya Limited, a leading microfinance institution in the country seeks to recruit capable and result oriented individuals to fill the following position.

Head Office ( Support)  Intern-ships

Intern-ship Opportunities in EMBU ONLY ( HEAD OFFICE) include;-

  1. ICT Qualifications
  2. Finance and data entry – Must have a minimum of CPA part 2
  3. HR and Administration – Administration /HR/ management qualifications

The post Head office Support Internships at BIMAS Kenya Limited appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Head office Support Internships at BIMAS Kenya Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Head office Support Internships at BIMAS Kenya Limited

BIMAS Kenya Limited, a leading microfinance institution in the country seeks to recruit capable and result oriented individuals to fill the following position.

Head Office ( Support)  Intern-ships

Intern-ship Opportunities in EMBU ONLY ( HEAD OFFICE) include;-

  1. ICT Qualifications
  2. Finance and data entry – Must have a minimum of CPA part 2
  3. HR and Administration – Administration /HR/ management qualifications

The post Head office Support Internships at BIMAS Kenya Limited appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Head office Support Internships at BIMAS Kenya Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Thursday, 9 December 2021

Actuarial Analyst at Heritage Insurance

At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims paying ability. This is one of the highest international ratings awarded to a Kenyan insurer.

Reports To: Manager, Actuarial

Job Summary

The role is responsible for providing actuarial and data analytics support to the general insurance business and participate in overall risk management for the company.

Requirements

Qualifications

  1. Bachelor’s degree in Actuarial Science, Statistics, Mathematics or related qualification
  2. Progress in Institute and Faculty of Actuaries UK examinations (at least 4 papers) or equivalent

Experience

2 years’ experience in the actuarial department of a general insurance company

Competencies

  1. Computer literacy with emphasis on MS Excel
  2. Knowledge of International Financial Reporting Standards
  3. Accounting knowledge
  4. Statistical techniques
  5. Proficient knowledge on the insurance industry in Kenya
  6. Knowledge of reinsurance arrangements and structures
  7. Knowledge of statistical packages or programming (e.g. R, SAS, Visual Basic)
  8. Database management systems

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The post Actuarial Analyst at Heritage Insurance is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

F&B Cashier at Safari Beach Hotel

Job Summary:

The F&B Cashier serves as a front of the house financial personnel. They ensure that all Food and Beverage bills are processed and settled according to the Hotels Policies. They work closely with the F&B wait service staff and the back office accountants ensuring F&B Outlet sales are accurately administered.

Primary Duties and Responsibilities include: (Not limited to)

  • Has comprehensive knowledge of restarurant and bar operations
  • Ensures that respective service staffs raise a guest order (KOT-Kitchen Order Ticket or BOT-Beverage Order Ticket) from the Point of Sale-POS system for all F&B sales in the Hotel.
  • Ensures that respective service staffs raise an order in the POS system, for any meals consumed by employees, any complimentary guest services or on the entertainment
  • Verifies the nature of this orders and that they are duly authorised by the relevant authority.
  • Continuously monitors the proper use of the POS system to deter fraud.
  • Assists the F&B Manager to ensure proper cashiering procedures are followed.
  • Occasionally, directly raises bills for guests when there is direct interaction at the counter.
  • Posts F&B bills to the rooms for on-stay guests.
  • Maintains receipts, records and process orders and payments.
  • Handles various payment transactions; credit transactions, Mpesa transactions and card payments.
  • Adequately handles and processes card payments through the PDQ machine.
  • Alerts Waiters on unpaid guest bills and ensures they follow up with the client for payment.
  • Verifies all payments against orders printed out.
  • Prepare an end of shift/day cashiers summary and forwards the same to the Accountant.
  • Seeks advice of the Accountant on any guest payment challenge.
  • Reports any variances encountered directly to the Accountant.
  • Notifies the management of any complaints raised by the patrons.

Qualifications & Prerequisites

  • A Certificate in Basic Accounting or a related course
  • Numerical speed and accuracy
  • Profociency in MS applicartions and internet.
  • Must have working knowledge of POS systems i.e Ezee
  • Excellent verbal and written communication skills
  • Expediency in performing assigned tasks and issuing feedback as required
  • Positive attitude and a friendly demeanor.
  • Attention to detail and ability to multi-task is an asset.
  • High level of unquestionable integrity, confidentiality and professionalism.

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Branch Underwriting Analyst at Heritage Insurance

At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims paying ability. This is one of the highest international ratings awarded to a Kenyan insurer.

Reports To: Branch Manager, Nanyuki

Job Summary

The role is responsible for the execution of effective and efficient operational performance of the branch office in line with the Company’s policies and practices that govern internal processes.

Requirements

Qualifications

  1. Bachelor’s degree in Insurance, Finance, Economics or other business related discipline
  2. Progress towards Diploma in Insurance (ACII or AIIK), (at least 3 papers or equivalent)

Experience

2 years’ experience in the insurance or financial services industry

Competencies

  1. Understanding of insurance operations and concepts
  2. Knowledge of insurance products
  3. Knowledge of underwriting processes, procedures and concepts
  4. Technical competence in underwriting insurance risks
  5. Knowledge of insurance regulatory requirements
  6. Stakeholder management skill

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Digital Wallet Analyst-1 at Absa Bank Limited

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.

Job Summary

To manage the implementation, maintenance, and enhancement of all Digital Wallet Applications to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.

Responsibilities

Accountability: Service (Applications) Availability

The prime responsibility is for maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives for the service.Key Activities
  • Deliver IT Digital analysis services as per agreed performance contract
  • Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
  • Identify and recommend new innovative ways of achieving quality results
  • Provide a range of application availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
  • Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available for the business.
  • Provide holistic support of application availability to Business Users
  • Take actions to achieve reductions in frequency and duration of incidents that impact application availability
  • Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed
  • Take action on agreed appropriate actions with Line Management to maintain or improve application availability levels
  • Initiate and coordinate actions required to maintain or improve availability of applications
  • Act as a coordination point for changes to applications when needed
  • Maintain an awareness of technology advancements and best practices that support application availability

Accountability: Test Management

Responsibility is to ensure that proper testing occurs for all Application changes released into the production environments as assigned to you by Line Management

Key Activities

  • Work closely with Release Analysts
  • Review releases and assign appropriate release testing tasks
  • Compile and review the Testing Deliverables
  • Conduct installation procedure tests
  • Participate in functional, performance, and integration testing results
  • Coordinate user acceptance testing
  • Coordinate back out testing
  • Conduct supporting documentation review
  • Compile test results
  • Conduct release test review
  • Coordinate post release testing
  • Validate and communicate results of testing activities

Accountability: Business Liaison

Single point of contact for one or more business units to represent IT Digital Wallet services.

Key Activities

  • Identify service needs for the Business Units represented to IT
  • Escalate Business unit service issues to the Service Manager
  • Communicate service status on service issues to the Business Unit
  • Assist in SLA negotiation efforts with Business Unit(s)
  • Report on quality of services rendered to Business Unit(s)

Accountability: Risk Management

  • Build relationship with country Technology Risk and Compliance team and provide support wherever required.
  • Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
  • Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

Accountability: People Management

  • Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
  • By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
  • Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

Requirements

Education And Experience Required

  • Undergraduate or higher in Computer Science or any other Technology related field.
  • 3 years IT experience minimum
  • Experience in mobile financial services from either Telco or Financial Institution companies.

Subject Matter Expert Qualifications

  • ITIL v3 Certification
  • Minimum 3-5 years’ experience in IT exposure

Knowledge & Skills: (Maximum of 6)

  • Translate Bus Requirements to Tech Solutions (Solid)
  • Negotiation Skills (Solid)
  • Strategic Thinking (Solid)
  • ITIL – Governance Framework (Solid)
  • Communication Skills (Written and Verbal) (Solid)
  • Subject matter expertise (Solid)
  • Understand the IT service delivery within a corporate environment (Advanced)
  • Conceptual thinking skills (Solid)
  • Ability to analyse, make decision and initiate act (Solid)

Competencies: (Maximum of 8 competencies)

  • Agile ways of working (Meets all the requirements)
  • Business Analysis (Meets all the requirements)
  • Commercial mindset – (Meets all the requirements)
  • Creative and innovative thinking (Meets all the requirements)
  • Openness to change (Meets some of the requirements and would need further development)

Education

  • Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

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F&B Cashier at Safari Beach Hotel

Job Summary:

The F&B Cashier serves as a front of the house financial personnel. They ensure that all Food and Beverage bills are processed and settled according to the Hotels Policies. They work closely with the F&B wait service staff and the back office accountants ensuring F&B Outlet sales are accurately administered.

Primary Duties and Responsibilities include: (Not limited to)

  • Has comprehensive knowledge of restarurant and bar operations
  • Ensures that respective service staffs raise a guest order (KOT-Kitchen Order Ticket or BOT-Beverage Order Ticket) from the Point of Sale-POS system for all F&B sales in the Hotel.
  • Ensures that respective service staffs raise an order in the POS system, for any meals consumed by employees, any complimentary guest services or on the entertainment
  • Verifies the nature of this orders and that they are duly authorised by the relevant authority.
  • Continuously monitors the proper use of the POS system to deter fraud.
  • Assists the F&B Manager to ensure proper cashiering procedures are followed.
  • Occasionally, directly raises bills for guests when there is direct interaction at the counter.
  • Posts F&B bills to the rooms for on-stay guests.
  • Maintains receipts, records and process orders and payments.
  • Handles various payment transactions; credit transactions, Mpesa transactions and card payments.
  • Adequately handles and processes card payments through the PDQ machine.
  • Alerts Waiters on unpaid guest bills and ensures they follow up with the client for payment.
  • Verifies all payments against orders printed out.
  • Prepare an end of shift/day cashiers summary and forwards the same to the Accountant.
  • Seeks advice of the Accountant on any guest payment challenge.
  • Reports any variances encountered directly to the Accountant.
  • Notifies the management of any complaints raised by the patrons.

Qualifications & Prerequisites

  • A Certificate in Basic Accounting or a related course
  • Numerical speed and accuracy
  • Profociency in MS applicartions and internet.
  • Must have working knowledge of POS systems i.e Ezee
  • Excellent verbal and written communication skills
  • Expediency in performing assigned tasks and issuing feedback as required
  • Positive attitude and a friendly demeanor.
  • Attention to detail and ability to multi-task is an asset.
  • High level of unquestionable integrity, confidentiality and professionalism.

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Digital Wallet Analyst-1 at Absa Bank Limited

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.

Job Summary

To manage the implementation, maintenance, and enhancement of all Digital Wallet Applications to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.

Responsibilities

Accountability: Service (Applications) Availability

The prime responsibility is for maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives for the service.Key Activities
  • Deliver IT Digital analysis services as per agreed performance contract
  • Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
  • Identify and recommend new innovative ways of achieving quality results
  • Provide a range of application availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
  • Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available for the business.
  • Provide holistic support of application availability to Business Users
  • Take actions to achieve reductions in frequency and duration of incidents that impact application availability
  • Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed
  • Take action on agreed appropriate actions with Line Management to maintain or improve application availability levels
  • Initiate and coordinate actions required to maintain or improve availability of applications
  • Act as a coordination point for changes to applications when needed
  • Maintain an awareness of technology advancements and best practices that support application availability

Accountability: Test Management

Responsibility is to ensure that proper testing occurs for all Application changes released into the production environments as assigned to you by Line Management

Key Activities

  • Work closely with Release Analysts
  • Review releases and assign appropriate release testing tasks
  • Compile and review the Testing Deliverables
  • Conduct installation procedure tests
  • Participate in functional, performance, and integration testing results
  • Coordinate user acceptance testing
  • Coordinate back out testing
  • Conduct supporting documentation review
  • Compile test results
  • Conduct release test review
  • Coordinate post release testing
  • Validate and communicate results of testing activities

Accountability: Business Liaison

Single point of contact for one or more business units to represent IT Digital Wallet services.

Key Activities

  • Identify service needs for the Business Units represented to IT
  • Escalate Business unit service issues to the Service Manager
  • Communicate service status on service issues to the Business Unit
  • Assist in SLA negotiation efforts with Business Unit(s)
  • Report on quality of services rendered to Business Unit(s)

Accountability: Risk Management

  • Build relationship with country Technology Risk and Compliance team and provide support wherever required.
  • Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
  • Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

Accountability: People Management

  • Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
  • By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
  • Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

Requirements

Education And Experience Required

  • Undergraduate or higher in Computer Science or any other Technology related field.
  • 3 years IT experience minimum
  • Experience in mobile financial services from either Telco or Financial Institution companies.

Subject Matter Expert Qualifications

  • ITIL v3 Certification
  • Minimum 3-5 years’ experience in IT exposure

Knowledge & Skills: (Maximum of 6)

  • Translate Bus Requirements to Tech Solutions (Solid)
  • Negotiation Skills (Solid)
  • Strategic Thinking (Solid)
  • ITIL – Governance Framework (Solid)
  • Communication Skills (Written and Verbal) (Solid)
  • Subject matter expertise (Solid)
  • Understand the IT service delivery within a corporate environment (Advanced)
  • Conceptual thinking skills (Solid)
  • Ability to analyse, make decision and initiate act (Solid)

Competencies: (Maximum of 8 competencies)

  • Agile ways of working (Meets all the requirements)
  • Business Analysis (Meets all the requirements)
  • Commercial mindset – (Meets all the requirements)
  • Creative and innovative thinking (Meets all the requirements)
  • Openness to change (Meets some of the requirements and would need further development)

Education

  • Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

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F&B Cashier at Safari Beach Hotel

Job Summary:

The F&B Cashier serves as a front of the house financial personnel. They ensure that all Food and Beverage bills are processed and settled according to the Hotels Policies. They work closely with the F&B wait service staff and the back office accountants ensuring F&B Outlet sales are accurately administered.

Primary Duties and Responsibilities include: (Not limited to)

  • Has comprehensive knowledge of restarurant and bar operations
  • Ensures that respective service staffs raise a guest order (KOT-Kitchen Order Ticket or BOT-Beverage Order Ticket) from the Point of Sale-POS system for all F&B sales in the Hotel.
  • Ensures that respective service staffs raise an order in the POS system, for any meals consumed by employees, any complimentary guest services or on the entertainment
  • Verifies the nature of this orders and that they are duly authorised by the relevant authority.
  • Continuously monitors the proper use of the POS system to deter fraud.
  • Assists the F&B Manager to ensure proper cashiering procedures are followed.
  • Occasionally, directly raises bills for guests when there is direct interaction at the counter.
  • Posts F&B bills to the rooms for on-stay guests.
  • Maintains receipts, records and process orders and payments.
  • Handles various payment transactions; credit transactions, Mpesa transactions and card payments.
  • Adequately handles and processes card payments through the PDQ machine.
  • Alerts Waiters on unpaid guest bills and ensures they follow up with the client for payment.
  • Verifies all payments against orders printed out.
  • Prepare an end of shift/day cashiers summary and forwards the same to the Accountant.
  • Seeks advice of the Accountant on any guest payment challenge.
  • Reports any variances encountered directly to the Accountant.
  • Notifies the management of any complaints raised by the patrons.

Qualifications & Prerequisites

  • A Certificate in Basic Accounting or a related course
  • Numerical speed and accuracy
  • Profociency in MS applicartions and internet.
  • Must have working knowledge of POS systems i.e Ezee
  • Excellent verbal and written communication skills
  • Expediency in performing assigned tasks and issuing feedback as required
  • Positive attitude and a friendly demeanor.
  • Attention to detail and ability to multi-task is an asset.
  • High level of unquestionable integrity, confidentiality and professionalism.

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Wednesday, 8 December 2021

Business Lecturer at Mahanaim Educational Institute

Mahanaim Educational Institute (MEI) is an accredited institution by the Ministry of Higher Education, Science and Technology based in Nairobi. We are an international institution spread out in more than 80 countries worldwide. Our vision is to nurture global leaders with a Godly mindset

We are seeking to recruit experienced and self-motivated individual to fill the following positions in full time basis:

Key qualifications and experience

  1. Bachelor of Commerce or any other related field.
  2. A Minimum of 2 year experience in teaching KNEC/NITA courses.
  3. Must have CPA 6
  4. PGDE will be an added advantage.

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Mechanical Engineering Lecturer at Mahanaim Educational Institute

Mahanaim Educational Institute (MEI) is an accredited institution by the Ministry of Higher Education, Science and Technology based in Nairobi. We are an international institution spread out in more than 80 countries worldwide. Our vision is to nurture global leaders with a Godly mindset

We are seeking to recruit experienced and self-motivated individual to fill the following positions in full time basis:

Key qualifications and experience

  • Bsc in Mechanical Engineering or Higher National Diploma.
  • A Minimum of 2 years experience in teaching KNEC/NITA courses.

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The post Mechanical Engineering Lecturer at Mahanaim Educational Institute is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Major Accounts Manager – Kenya at Fortinet

From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. We provide top-rated network and content security, as well as secure access products that share intelligence and work together to form a cooperative fabric. Our unique security fabric combines Security Processors, an intuitive operating system, and applied threat intelligence to give you proven security, exceptional performance, and better visibility and control–while providing easier administration. Our flagship enterprise firewall platform, FortiGate, is available in a wide range of sizes and form factors to fit any environment and provides a broad array of next-generation security and networking functions. Complementary products can be deployed with a FortiGate to enable a simplified, end-to-end security infrastructure covering: Network security Data center security (physical and virtual) Cloud security Secure (wired and wireless) access Infrastructure (switching and routing) security Content security Endpoint security Application Security Our market position and solution effectiveness have been widely validated by industry analysts, independent testing labs, business organizations, and media outlets worldwide. We are proud to count the majority of Fortune 500 companies among our satisfied customers. Fortinet is headquartered in Sunnyvale, California, with offices around the globe. Founded in 2000 by Ken Xie, the visionary founder and former president and CEO of NetScreen, Fortinet is led by a strong management team with deep experience in networking and security.

Summary

Major Accounts Manager – Kenya

As a Major Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions.

At Fortinet You Will

  • Develop strong relationships with customer contacts at executive level to gain insight into the business imperatives and IT drivers enabling development of a strategy to sell Fortinet solutions.
  • Sell the organization’s products and services through a consultative selling approach and maintains good relationships with key individuals within the accounts.
  • Develop strategies and orchestrates company resources to maximize sales volume within assigned accounts.
  • Effectively engage and build cooperative relationships with sales resources: System Engineers, Channel, Specialist sales team and executives as required.
  • Drive quarterly business reviews with customer to ensure value from Fortinet investment.
  • Ensures customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.

Apply If You

  • Have proven track record of enterprise sales experience in hi tech industry (preferably Cyber Security and Networking) developing strategic customer relationships.
  • Are a highly motivated self-starter with a competitive personality, strong attention to detail and a hunger to win.
  • Have exceptional communication skills, both oral and written, coupled with excellent listening skills.

What You Can Expect From Us

  • Excellent training and development opportunities, providing you with all the tools you need to be successful.
  • An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
  • The opportunity to be part of an innovative, collaborative and winning team.
  • A market competitive salary package, including stock awards, and opportunity to over-achieve.

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Service Desk Analyst at Absa Bank Limited

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

  • To act as the single point of contact for Technology
  • To take ownership of Service Desk and Incident management processes within the Service department, Providing guidance, support, and leadership

Job Responsibilities

Accountability: Service Availability

  • Maintaining effective Incident & Problem Management processes
  • Providing appropriate reports, commentary and analysis of incident occurrences and trends
  • Maintaining Operations Level Agreements

Key Activities

  • Ensure the successful ongoing operation of the Help Desk and Incident Management processes.
  • Develop service trends and ensure that effective measures are taken to improve service levels
  • Maintain good relationships with client businesses by ensuring that their business requirements and plans are understood.
  • In addition, handling queries, complaints, and suggestions promptly, professionally and in accordance with current Technology practices and procedures

Accountability: Business Liaison

  • Single point of contact for one or more business units to represent IT services.

Key Activities

  • Identify service needs for the Business Units represented to IT
  • Escalate Business unit service issues to the Service Manager
  • Communicate service status on service issues to the Business Unit
  • Assist in SLA negotiation efforts with Business Unit(s)
  • Report on quality of services rendered to Business Unit(s)

Accountability: Risk Management

  • Build relationship with country Technology Risk and Compliance team and provide support wherever required.
  • Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
  • Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

Accountability: People Management

  • Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
  • By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader.
  • Responsible for ensuring own plan is completed within agreed timescales.

Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

Accountability: Controls (Mandatory for all roles)

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

Requirements

Education And Experience Required

  • B-degree in IT related field
  • 3 years experience

Knowledge, Skills & Experience

  • ITIL Certification or relevant experience
  • A strong customer service and work ethic
  • Excellent analytical and problem solving skills to enable effective identification and resolution of IT related issues
  • Strong understanding of ITIL Service Management
  • Effective verbal and written communication skills
  • Sound knowledge of Microsoft Office products
  • Previous experience working in a service/help desk role
  • Experience in supporting Windows XP desktop environments
  • Experience in troubleshooting network environments
  • Experience in using a Configuration Management Database System (CMDB)
  • Experience in an Active Directory environment
  • Experience in using Desktop Remote Management tools

Education

Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

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Team Member Produce Contract at Java House

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move – we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what they are without the effort, commitment and passion of the Java House team who make sure each branch is a place where everyone feels at home. Quality and professionalism are deeply rooted in our culture and we ensure that every cup poured and every plate served is a reflection of our promise of offering only the best.

Responsibilities

  • Understands the cleaning procedures of the machines used in the produce area.
  • Knows the correct concentrations of detergents to clean oily areas.
  • Demonstrates the ability to sort and pre grade potatoes according to the corresponding sizes.
  • Able to inspect, select and remove damaged potatoes.
  • Knows how to accurately record and weigh potatoes, and vegetables.
  • Able to quickly and accurately remove the potatoes eyes.
  • Knows how to identify a poorly rumbled potato and in turn be able to dispose them accurately.
  • Able to use the potato peeler, blast chiller and friers with minimal supervision.
  • Understand how to correctly clean, assemble, and disassemble the ice cream machine.
  • Can carry out quality checks and ensure quality is maintained.
  • Understands the time and temperature of blanching.
  • Able to correctly weigh and dispatch blanched chips as per the branch orders.
  • Ensures that frozen chips are well sealed, batched and frozen.
  • Knows where the liquid, solid, organic, hazardous, and recyclable wastes are disposed.
  • Able to segregate the wastes into different categories for proper waste removal.
  • Report all incident or accidents observed at the workplace to the Team Leader
  • Achieve all set annual Performance Development plans as agreed with the Team Leader
  • Pursue continued improvement in personal development by participating in development programs and training.
  • Displays positive attitude, works harmoniously with colleagues, and displays healthy respect for others that will support optimum team working environment.

Requirements

Must-have skills

  • Good housekeeping
  • Ensures consistent on time delivery of work

Years of experience

  • 0-1 years

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Juior Data Scientist at IDinsight

IDinsight is an international development organization that helps policymakers and managers make socially impactful decisions using rigorous evidence. We carefully tailor a wide range of analytical and quantitative tools to enable our clients to design better policies, rigorously test those ideas, and take informed action at scale to improve lives. Our services include experimental evaluation methodologies – including, but not limited to, randomized controlled trials – tailored to the priorities of international development decision-makers; monitoring and performance management systems to facilitate continuous data-driven improvement; policy design consulting and scale-up support.

Summary

IDinsight is hiring full-time junior data scientists (0 to 4 years of relevant experience) to grow our machine learning and broader data science capabilities. In this role the data scientist will work with project teams and clients to use advanced analytics to drive social impact. You may build models that help locate out of school children, optimize routing of community health workers, identify infants with high mortality risk, or make credit scoring possible for the unbanked for the first time.

We are a social-impact oriented organization, so can guarantee incredibly meaningful work tackling some of the world’s most complex international development challenges around the world.

Grow as a data scientist while doing meaningful work

We are working to build IDinsight into a global leader in the use of machine learning to solve some of the world’s most urgent problems.

You’ll be joining a growing data science team and working on highly impactful and innovative projects with our partners. You’ll be joining an entrepreneurial team where you have a strong voice in how the team functions and grows. You’ll get to work on the full spectrum of the data science solution – from design to deployment. To be effective, data science products need to be contextually relevant and build on subject-matter expertise. You will get to work closely with our partners, our team of economists, social-sector experts, and public health specialists to build and test solutions.

Learning is a key part of being a data scientist. 10% of your time would be dedicated to learning new skills and side projects of your choice. You’ll have strong mentorship to guide your data science career and you’ll make interesting and valuable connections.

About IDinsight

IDinsight helps leaders combat poverty worldwide by designing, deploying and promoting evidence- generating tools. We tailor the best methodologies to partner needs and constraints to fuse evidence with action. We serve governments, NGOs, foundations and social businesses across Africa and Asia in all major program areas including health, education, agriculture, livelihoods, finance, energy and governance.

Our approach rests on four pillars:

  • Rigorous: We develop and use a wide-range of cutting edge data and evidence tools, including experimental evaluations, monitoring systems, data analytics and visualization, process evaluations, machine learning and more.
  • Cost-effective: Every dollar spent is justified by expected impact. If funds could be better used in another way, we say so.
  • Timely: Actionable information is delivered in time for client decision-making deadlines.
  • Demand-driven: We deploy solutions tailored to partner contexts and needs with no competing agendas.
  • Our diverse, growing team of over 150 outstanding colleagues operate in nearly two dozen countries around the world. Learn more at www.IDinsight.org.

About the Role

We are seeking candidates with a strong background in Python and core data science skills and a passion for building solutions to difficult social problems. Most importantly, successful candidates should possess the ability to work independently to solve complex challenges related, both human and technological.

As a junior data scientist, the day-to-day work may include:

  • Working with clients to understand their needs: Understanding their current processes and pain points and identifying which of these can be framed as a tractable data science problem.
  • Wrangling/cleaning government or client data: from extracting data from SQL databases and making api calls to scraping websites and cleaning survey data.
  • Designing, testing, improving various algorithms: From OOTB scikit-learn algorithms to bespoke ones.
  • Synthesising, visualizing, and communicating results: Dashboards, plots, interactive viz, presentations and reports
  • Working with other team members to test and deploy these solutions.

Career development

Professional development for our technical roles is essential for IDinsight’s long-term impact. With support from IDinsight leadership, the employee will maintain self-directed professional development plans and will be given “stretch” opportunities designed to strengthen their professional skills. Real-time feedback and structured reviews are regularly provided to maximize each data scientist’s expertise. IDinsight’s entrepreneurial culture allows roles and career progression to be tailored to individual strengths, interests, and goals. Employees have the opportunity to increase responsibilities, and high performers will have the opportunity to move up in the organization along technical, managerial, or client-facing paths.

Required Technical Qualifications

  • Proficiency working in Python is required. Please do not apply if you are not proficient in standard data science packages in Python (numpy, pandas, scikit learn, etc.). The application will ask you specific questions on your Python abilities.
  • Proficiency in understanding and coding standard supervised and unsupervised machine learning algorithms and components of the data science pipeline – data cleaning, feature selection, cross-validation, parameter tuning, etc.
  • Sound foundations in statistics and probability.
  • Working knowledge of SQL
  • B.S./B.S.E. degree in Applied Math, Data Science, Computer Science, Physics, or Similar Technical Field
  • Other required qualifications:
  • Proven ability to work alone and with teams in a dynamic, multicultural environment.
  • Passion for improving lives through evidence-informed policy.
  • Strong oral and written communication skills in English. Fluency in languages spoken in countries where IDinsight works is a plus.
  • Strong values aligned with IDinsight’s stated values.
  • Ability and interest in sharing knowledge, mentoring others, presenting work and reviewing the work of others.
  • Deeply passionate about global development and improving lives in disadvantaged populations
  • Open-minded self-starter who will thrive while tackling new, unusual and unpredictable challenges

Preferred Qualifications

The most competitive applicants will also have experience in one or more of the following:

  • Experience living and working in developing country settings.
  • Experience working on optimization and unsupervised learning problems.
  • Experience working with SQL, custom APIs and AWS products like RDS, EC2, and Lambda.
  • Experience working with GIS software such as QGIS.
  • Experience working with satellite imagery / remote sensing data.

Locations

This position is located in one of IDinsight’s existing offices, with possibility of extensive travel dependent on project needs. The most likely offices for this position are New Delhi, India; Dakar, Senegal; Nairobi, Kenya; or Lusaka, Zambia. Preference will be given to those with pre-existing work authorization in these countries; however, IDinsight will seek work permits where possible for exceptional candidates.

Due to the COVID-19 crisis, we are currently “working from home” globally. As such, successful candidates would be expected to work from home until it is possible to safely and responsibly work from an IDinsight office.

Compensation

Compensation is commensurate with relevant experience and background, and competitive within the social sector. Please note, as a non-profit, we are unable to provide compensation similar to leading technology firms.

Start Dates

The start date of this position is flexible, although there is the potential to start almost immediately. We expect a minimum one-year commitment, with regular professional development conversations and potential for a long-term career at IDinsight.

References

Applications should include three references, including email, phone, and title. Briefly state in what capacity you worked with each reference.

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Development Program Assistant-SPA at USAID

The United States Agency for International Development is the United States Government agency which is primarily responsible for administering civilian foreign aid

MAJOR DUTIES AND RESPONSIBILITIES

Development Program Assistance (40%) 

The DPA will prepare basic reports from the Mission’s management systems – developing tables, graphs, and similar documents on Performance Management and Learning using information from the Mission’s M&E systems and similar databases (e.g., FACTS Info and the Development Information Solution (DIS). In addition, S/He will collect and consolidate information for management reviews and external audits; prepare briefing and other materials for and coordinate program office-led meetings (e.g., Partners’ meetings or consultations, Front Office and Program Office leadership meetings) and assist in public events as needed.

The DPA coordinates development portfolios within SPA, providing support related to program monitoring and implementation, partner communications, interfacing with relevant support offices, etc.  In addition, the DPA will provide budget preparation, briefing preparation, presentations, and similar requirements that pertain to the activities and projects for which they are responsible.

The DPA supports AORs/CORs in maintaining activity records and status reports, including quarterly technical and financial reports, accruals, and budget tracking tables, preparing and updating project documentation. In addition, the DPA collects information from other sources (implementing partners, donors, host government, etc.) as needed to identify opportunities to strengthen programs.

The DPA will support the MEL team to initiate GLAAS actions, requisition and modification for MEL goods, services, contracts, and agreements, as well as assist in filing, follow up, and clearances such as action memos for any MEL related procurements.

Monitoring, Evaluation and Learning (30%) 

The DPA will work with the team of monitoring and evaluation specialists to support performance management policies and procedures, including the office’s and implementation partners’ compliance.  The DPA will support the management of indicators, including quality control, collection and reporting, monitoring and analyzing activities/projects (including field visits and other interaction with implementation partners’ work), organizing and facilitating data quality assessments, and providing portfolio reviews. The DPA may also support AORs/CORs in ensuring that compliance monitoring systems are in place, e.g., Initial Environmental Examination, Branding and Marking, and any/all other relevant agency policy or regulation.

S/He supports the development of evaluation plans and assessments and actively participates in their implementation.

Program Administrative Support (20%) 

The incumbent shall provide logistical and administrative/secretarial support to SPA staff, complementing the work of office secretaries. In the absence of the SPA secretary, s/he may be called upon to provide back-up support.  In addition, S/he is responsible for logging and tracking actions assigned by the SPA team.

The incumbent will provide miscellaneous administrative and secretarial services to assist team members, including but not limited to: preparing travel and related requests, arranging meetings and appointments, receiving and directing calls and other inquiries from program teams, filing official records and references, logging and tracking actions assigned to the MEL team, and others secretarial duties.

Mission wide Support (10%) 

The DPA will support the MEL team in coordination of other technical offices in the Mission and beyond on MEL activities, including coordinating the MEL Working Group and the annual Performance Plan and Report (PPR). In addition, the DPA may participate in Mission efforts related to sustainable development, e.g., County Liaison Teams (CLTs), Local Development Organization (LDOs) and other Organization Development (OD) tasks.

POSITION ELEMENTS 

Supervision Received: The incumbent is supervised by the Monitoring, Evaluation and Learning (MEL) Team Leader, who is in turn supervised by the Deputy Office Director and SPA Office Director. The supervisor will provide overall supervision to the incumbent; however, the incumbent will exercise independent judgement in planning and carrying out tasks, resolving problems and conflicts and taking steps necessary to meet deadlines.

Supervision Exercised: The position exercises no supervisory control.

Available Guidelines:

Guidelines include USAID’s ADS 201, USAID’s Evaluation Policy, Africa Bureau procedural guidance, Mission Orders, the Foreign Affairs Manual (FAM), Federal Acquisitions Regulations (FAR), and professional development literature.

Exercise of Judgment: 

Projects assigned to the incumbent include a variety of duties and processes requiring extensive exercise of judgment, decision-making, and communications management. Initiative, creativity, and patience is expected in working with USG office personnel, as well as with representatives from other organizations/partners to resolve challenges. The Assistant will be required to follow and adhere to USAID’s Code of Ethics and Conduct and must ensure that his/her input into official U.S. Government documents is consistent with the goals of the Program Office and the Mission and reflects its strategic thinking. Good judgment and sound reasoning will be required in organizing and maintaining complete program documentation which allows easy retrieval of information.

Authority to Make Commitments: 

Within the scope of the assignment, the Assistant is not authorized to independently commit the USG to the expenditure of funds.

Nature, Level, and Purpose of Contacts: 

Contacts will be at both high and working levels with the Mission, USAID/Washington counterparts and potentially other U.S. Embassy staff and that of other bilateral and multilateral donor organizations. Contact will be of a continuous nature through day-to-day meetings and periodic review sessions.

Time Expected to Reach Full Performance Level: One year (12 Months).

Requirements

Education Diploma Of Higher Education

  • Education: At least two years of collegiate education in Project Management, Research, Statistics, Social Sciences or related study is required.
  • Post Entry Training: Introduction to Program Cycle course, Project Development, Collaborating, Learning & Adapting, Financial Management and Accruals training; GLAAS Requisitions and Records Management. DIS OU manager training, Phoenix training, A/COR USAID Assistance FCR 110 course, M&E essentials and Records Management training.
  • Language Proficiency: Fluent (Level IV), outstanding verbal and written English communication skills, analytical ability, and interpersonal relationships are required.

More Details on Experience

  • Prior Work Experience: A minimum of three years of progressively responsible experience in development-related work for an International Development Organization, Non-Governmental, Donor Agency or Embassy.
  • Job Knowledge: The job holder must have a good understanding of monitoring, evaluation, and learning systems, regulations, and objectives. The job holder should have an understanding of the nature of development program goals and be familiar with U.S. foreign policy. Familiarity with Donor Agencies, International Organizations or other Development Assistance programs is required. Strong computer word processing skills are required, specifically knowledge of MS Word, MS Excel, and/or database applications are required and the potential to acquire knowledge of computer graphics software. Experience in using the internet for research and collect information is required. Knowledge of economic, political, social and cultural characteristics of Kenya is also required. The incumbent must be knowledgeable about how organizations work and know how to get things done through formal and informal channels.

Skills and Abilities: 

The candidate must have initiative, responsiveness, sound judgement and the ability to effectively and diplomatically collaborate with a variety of customers. S/he must be able to work independently and collaboratively in a team and know how to build consensus; demonstrate strong research and interpersonal skills. Good coordination, prioritization and organizational skills within a multicultural work environment are required along with the ability to manage multiple tasks simultaneously and work effectively under pressure. The incumbent will handle many different overlapping tasks and projects characterized by shifting priorities. S/he must therefore apply the highest analytical skills and judgment to determine the best solution from the range of possible alternatives. S/he should have demonstrated computer skills, including intermediate to advanced level mastery of Microsoft Word, Excel and PowerPoint, as well as statistical software.

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