Officer – Customer Service Advisor-Sign Language Interpreters at Kenya Revenue Authority (KRA)

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.

Job Purpose

The overall purpose of the Customer Service Advisor position is to acquire, grow and deepen customer relationships through excellent service delivery by serving walk in customers/taxpayers and customers/taxpayers with hearing impairment and facilitating content creation for persons with hearing impairment.

The position is key in informing management decisions on the operation of the Centres by accurate and timely collection of all relevant data on its operations.

Key Performance Areas

• Offer sign-language interpretation services as and when required/ called upon.
• Act as the first point of contact resolution for customers and ensure the delivery of quality service by projecting a professional and warm image.
• Provide accurate, valid, complete and educative information to customers using the right methods, skills and tools.
• Encourage customers to participate by giving feedback using the provided service quality tools with a view of recommending process improvements for process re-engineering and excellent service delivery.
• Assist customers in accessing KRA processes at the Service Centre
• Conduct taxpayer engagements, education and customer visits to increase awareness of taxpayer rights and obligations and enhance voluntary compliance.
• Ensure complaints are handled and recorded as per the Complaints Management Framework.
• Escalate customer issues that need intervention of technical staff via the recommended service escalation email.
• Ensure adherence to all quality requirements under ISO 9008:2015, Authority’s Service Charter, Customer Service Standards & Policy and work procedure manual
• Reports – Prepare periodical reports on as required

Education and Work experience

• A Bachelor’s Degree in Finance, Accounting, Economics, Marketing, Business Administration or any other related field.
• Certificate of proficiency in sign language.
• Practiced sign language or worked in a sign Language environment for a period of at least 2 years.

Skills and Knowledge

• Sign Language
• Product knowledge: In-depth knowledge on Tax Administration, Customs
• Knowledge of customer service principles and practices.
• Working knowledge of relevant computer applications.
• Numeric, oral and written language applications.
• Mathematical skills to perform calculations.

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Chief Manager – Domestic Taxes Investigations at Kenya Revenue Authority (KRA)

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.

JOB PURPOSE

This role is responsible for ensuring consistent interpretation and uniform application of the relevant tax laws in tax crimes investigation.

MAIN RESPONSIBILITIES:

• Assist in development of strategies, policies and procedures relevant to tax crimes investigations
• Manage direct and control investigations operations
• Report to and advise the deputy commissioner on technical matters relating to investigation operations
• Negotiate and set performance targets and ensuring their achievement through performance management
• Liaising with other programs and stakeholders on all matters relating to investigations operations
• Preparing staff for the desired changes in work styles, attitudes and work ethics
• Review and provide technical guidance on matters as they arise in the cause of investigations and enforcement
• Responsible for the management of physical assets in the division for effective utilization.
• Supervision of day to day operations and management of performance and development of staff in the Section
• Development and management of the Section’s work plan.
• Drive initiatives to improve ethics, culture and facilitate change management in the section

JOB SPECIFICATIONS

Academic qualification:

• A university degree in law, business administration, economics or related field from a recognized institution.

Professional qualification:

Tax Law, Tax Investigations Operations

Professional experience:

• Minimum of 10 years work experience in similar role with at least 3 years in management.

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Supervisor – Stakeholder Engagement at Kenya Revenue Authority (KRA)

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.

Job Purpose

The person will support the Assistant Manager, Stakeholder Engagement with coordinating relationships with various actors to resolve taxpayer concerns and maintain working relationships to enhance institutional trust in tax administration. S/he will coordinate KRA representation in stakeholder engagement events, knowledge management, communication and correspondence, stakeholder events, capacity building, networking, and general liaison work for the division. The person will also be responsible for development of the stakeholder engagement calendar and monitor its implementation.

Key performance areas

Advocacy

• Coordinate KRA representation in stakeholder events/meetings
• Prepare communications to stakeholders and respond to stakeholder enquiries
• Manage technical correspondence with stakeholders to ensure KRA responsiveness to concerns/queries
• Draft briefings for technical teams for meetings with stakeholders
• Coordinate finance and procurement processes for workshops, roundtables and other stakeholder events
• Maintain an accurate audit trail of all stakeholders’ engagements and all contact/activities are recorded on stakeholder database
• Develop KRA stakeholder engagement calendar and monitor its implementation
• Evaluate KRA stakeholder engagements through collection of stakeholder feedback to bolster institutional trust
• Coordinate capacity building for stakeholders on various tax related matters
• Coordinate publicity of stakeholder engagements
• Develop advocacy materials for dissemination to stakeholders

Organizational Management

• Support implementation of the Stakeholder Engagement Strategy
• Stand in for the Assistant Manager on request
• Any other request by line manager

Qualifications

• Bachelor’s degree in Political Science, Economics, Communication or a relevant field is required
• Minimum 3 years of relevant professional experience in stakeholder engagement
• Solid track record of managing institutional stakeholder relations, especially government agencies, private sector agencies, civil society, and interest groups.
• Demonstrable knowledge of communications/media in institutional settings.
• Digital communications talent, especially managing new media e.g. social media
• Demonstrated ability to manage multiple, simultaneous projects, to prioritize work and meet deadlines.
• Experience in knowledge management – gathering, organizing, refining, and disseminating
• Budgeting, reporting and IT skills
• Diplomacy and influencing skills
• Willingness to collaborate, innovate and ability to think systematically;
• Ability to interact and communicate with wide range of stakeholders both verbally and in writing in English.

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Customer Project Manager at Philips

At Philips, we strive to make the world healthier and more sustainable through innovation. Our goal is to improve the lives of 3 billion people a year by 2025. We will be the best place to work for people who share our passion. Together we will deliver superior value for our customers and shareholders.

In this role, you have the opportunity to

Coordinate, lead and motivate a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided Project Manager or point(s) of contact.

You are responsible for

• MATC solutions expert
• May be required to work with the applicable Sales, Clinical, and Technical teams in the pre-sales phase to determine the best solution for a particular customer to assure the feasibility of the technical solution and how it will meet customer expectation
• Partnering with the Account Manager and Business Manager to establish and communicate the delivery timeline for each order and work with end customers, as appropriate
• Confirming configuration and delivery address in customer’s purchase order/quote is in alignment with MP1; as well as, ensuring order integrity is maintained
• Ensure site readiness and adherence to project timeline. Identify and communicate project issues/risks
• Hosting meetings with the sales and service team to ensure project and order details are aligned and project updates are communicated
• Ensure all resources and order details are properly identified and aligned for flawless execution
• Scheduling all material with Philips Order Management / factories and third-party vendors, revises as needed
• Monitoring all deliveries (factory and third party) to ensure they are on schedule
• Ensure all material is delivered including back-orders
• Maintaining all delivery schedules, commentary, meeting documentation, and issues in Salesforce PSA Tool and PM Dashboard
• Working with Customer Service to schedule installation resources and third-party brokers to schedule removal of trade-in equipment
• Ensure all shipments from distribution center to site are done in a timely manner, and Field Service Engineer’s (FSEs) are notified and material is received and installed
• Managing order backlog to meet revenue targets and minimize inventory
• Determining sign-off needs and obtain required project sign-off documentation to support invoicing and revenue recognition
• Other duties as assigned

You are a part of

Reporting to the Director, Supply Chain Africa, you will be a member of the commercial team with a variety of both internal and external stakeholders.

To succeed in this role, you should have the following skills and experience

• Bachelor’s degree, required
• At least 3 years demonstrated Project Management experience
• PMP Certification – bonus, but not required
• Effectively manage multiple projects concurrently with varying complexities
• Working knowledge of networking, interfacing, and systems within a Healthcare Environment is preferred (i.e. Healthcare IT, EMR, Patient Monitoring).
• Influence engagement of project resources/stakeholders.
• Ability to work cohesively and effectively across teams, departments, and businesses at all levels of an organization
• Able to make decisions using sound judgment, operate independently, and take initiative, pro-actively where possible
• Proven track record in building and maintaining customer relationships. Ability to diffuse tense situations
• Attention to detail, ability to multi-task and work in a fast-paced environment
• Self-motivated and self-directed. Normally receives little instruction on day-to-day work and general instructions on new assignments. Able to work under deadlines and time constraints.
• Willing to flex hours depending on the time zones supporting
• Advanced Proficiency in Microsoft office suite including Word, Excel, Outlook, PowerPoint, and Teams.
• Strong collaboration and listening skills; paired with clear and concise communication skills
• Strong interpersonal skills with the ability to interact professionally with customers, Philips management, peers, and non-team members
• Presentation skills and ability to speak in front of a medium-sized audience as well as facilitate a customer meeting
• Effective analytical, troubleshooting, problem-solving, critical thinking, organization, project management, and priority setting skills

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Accounting Assistant at Ando

Ando Foods is on a mission to create food brands for delivery only. We are creating the foundations of an idea – a premium experience, sustainable all round, and most importantly delicious restaurant quality delivery-only food that travels well.

ando is building the future of the F&B industry in Africa. Through our andoOS, we are setting up the infrastructure to scale world-class digital food brands across the continent starting with our own. Our first brand, Khan’s is one of the top rated restaurants in Kenya. We have over 2000+ 5 star reviews and growing. We are on track to grow across Sub Saharan Africa in the next 2 years.

The ideal candidate will be responsible for performing accounting and administrative duties. You will support our business growth and accounting department by processing invoices, transactions, expenses as well as updating our accounting database. This position will give you the opportunity to grow your accounting knowledge and experience.

Responsibilities

• Process invoices and daily transactions and expenses
• Perform administrative support functions
• Update and maintain accounting database with data entry and reports
• Handle monthly and quarterly reports
• Handle day-to-day accounting duties including Accounts Receivable, Accounts Payable, and payroll

Qualifications

• Bachelor’s Degree in Accounting or a related field of study
• 1-3 years’ of experience working in Accounting
• Strong written and verbal communication skills
• Highly detail-oriented

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Communication Specialist at World Agroforestry Centre (ICRAF)

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.

The Communications Specialist will actively communicate about key CIMMYT projects in Africa on a regular basis.

Job Description

• Work closely with the Communications Officer to provide communication and media support to prioritized special events/workshops/meetings and conferences.
• Work with scientists and partners to visit farmers and on-station trials to write impact stories.
• Write press releases, media invites and coordinate media visits to various events and field tours.
• Write content for the production of publications, including newsletters, scientific reports, etc.
• Support and coordinate photography and videography activities for field activities.
• Work and follow-up with vendors (local and HQ) to produce high quality print and audio-visual communication products.
• Prepare content for campaigns including messages, pictures, videos etc.
• Monitor and upload content in projects websites.
• Support new approaches to create and distribute multi-media content to the CIMMYT projects in the region.
• Any other duties assigned by the supervisor.

Requirements

• University degree in Journalism, Communications, or related discipline. Master’s degree a plus.
• Minimum of 3-5 years of experience in science communications, marketing, public relations, media campaigns, and/or nonprofit communications.
• Non-profit organization experience or demonstrated understanding of the non-profit and/or agricultural research for development environments.
• Excellent English writing, storytelling and editing skills
• Familiarity with agriculture, science, development or a related field,
• Experience with WordPress.
• Proficiency in use of social networking and new media tools.
• Familiarity with Adobe graphic design applications would be an advantage
• Good photography and videography skills are a plus.
• The selected candidate must exhibit the following competencies: Communication, Innovation and Creativity, Decision-Making, and Multi-Cultural Awareness/Sensitivity.

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Research Technician at World Agroforestry Centre (ICRAF)

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.

Job Summary

Provide support for conducting maize disease screening trials for multiple must have diseases traits across various product profile in artificially inoculated screening sites and hotspot locations in Kenya and conduct seed health related activities (diagnosis at laboratory & documentation) for safe and clean seed movement in and out of Kenya.

Job Description

• Support the Maize Pathologist for SSA in planning and implementation of artificial inoculation disease screening trials for disease traits e.g., FER, GLS, TLB, MLN. This Support the Maize Pathologist for SSA in planning and implementation of artificial inoculation disease screening trials for disease traits e.g., FER, GLS, TLB, MLN. This includes seed preparation, trial design, field book generation, inoculum preparation, artificial inoculations, trial agronomical management, data recording and data analysis.
• Work in close supervision with other technicians (NARS & CIMMYT) in trial monitoring and to ensure high standards of Phyto sanitation in all the screening site during disease screening are maintained.
• Support site technician for MLN field screening trials, including seed preparation, planting, agronomic management, and data collection from field trials, as required.
•  Support disease diagnosis and disease sample collection during disease survey and assist Maize pathologist on disease survey and epidemiological studies as appropriately needed.
• Assist scientists in training partners on disease diagnosis and management.
• Execute seed health testing for the detection of maize-seed borne virus, bacteria, and fungi.
• Responsible for movement of clean, disease free seed into and out of Kenya (for both CIMMYT and other partners and comply with quarantine regulations.
• Coordinate with other breeding, DH & seed system colleagues for proper seed movement and exchange between sites in Kenya to prevent accidental introduction of Maize lethal necrosis (MLN).
• Comply with lab safety and Phyto sanitation requirement to ensure good laboratory practices (at ICRAF).
• Responsible for timely uploading the regulatory details in Ken trade online for smooth seed shipment and lab reagent import and export.
• Responsible for maintaining records of Lab (ICRAF) inventory for all consumables and chemicals, testing and shipping documents and reports.
• Assist maize pathologist in Implementation of established policies related to maize seed health and maize pathology at CIMMYT in Kenya.

Requirements

• MSC in plant sciences with 3-5 years’ work experience in trial management, data analysis and disease diagnosis.
• Computer literacy.
• Excellent communication skills.

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Team Leader AgriFI Challenge Fund at Self Help Africa

Self Help Africa works at grassroots level in rural Africa, tackling poverty, supporting food production, enterprise development, and improving the lives of local communities. In Ireland the organisation trades as ‘Gorta-Self Help Africa.’

Self Help Africa is currently managing the AgriFi Challenge Fund on behalf of the European Union. This is an €18M fund to support agricultural businesses to increase their sourcing capacity through working with smallholder farmers.

We are looking for a dynamic, proactive and results-oriented Challenge Fund Team Leader to be the strategic head of the AgriFI-Value Chain Implementation Team. As TL, you’ll be responsible for ensuring successful implementation of the remaining two years of this 5.5-year, EU-funded programme by providing strategic leadership, technical oversight and direct management of the programme – in particular the €18M Challenge Fund.

A key function of this role will be managing effective partnerships with the Lead Firms/implementing organisations and broadening the impact of the fund to attract additional investment into the AgriFi firms and other agribusinesses.

KEY RESPONSIBILITIES:

Programme Management

Provide strategic, technical and managerial oversight and leadership for the challenge fund including financial analysis, business plan generation and revision, market analysis, building market and distribution channels. Specific tasks include:

• Day to day management of the challenge fund: Lead and manage all aspects of the programme: planning, implementation, quality and accountability, monitoring and evaluation
• Lead and manage the relationship with the co-implementer of the programme – Imani Development
• In liaison with the Country Team and Head Office Technical Advisors, ensure effective integration of core technical areas – Nutrition, Gender & Social Inclusion, Agriculture and Natural Resource Management
• Represent SHA at government, donor, NGO and other relevant events and ensure that the AgriFI Value Chain Programme collaborates and networks with key stakeholders
• Support contracting of external consultants where required to address grantee capacity needs
• Work in close liaison and ensure effective communication with the Lead firms and other stakeholders including EIB partner banks and the donor to coordinate coherent and consistent delivery of the programme objectives
• Lead activities that build capacity of SMEs/Lead Firms to address relevant technical and management constraints
• Review of business plans and supporting documentation to ensure completeness, consistency and adherence to the grant terms and focus
• Provide technical input for the implementation of the programme including in the preparation of work plans, strategies, training materials, guides and manuals and value chain integration.

Raise additional capital for the Challenge Fund

Identify key financial partners, particularly Kenyan banks working with the European Investment Bank, to enable agribusinesses and other value chain actors to access agricultural finance. Broaden the impact of the programme by supporting agribusinesses that were unsuccessful in securing Challenge Fund funding or who aren’t suitable for grant funding, to access commercial lending. Specific tasks include:

• Lead the team in marketing the AgriFi Kenya brand and building relevant networks with institutional donors, investment funds and philanthropists
• Undertake feasibility or viability studies on targeted programmes and targeted grantees
• Lead in preparation of proposals and budgets to potential partners for follow on funding of the AgriFi Kenya Programme
• Ensure data on SROI on extra-financial value is developed and reported.

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Review of AgriFi learnings

Consolidate key learnings and apply these learnings to the AgriFi programme and future Self Help Africa agribusiness work. Specific tasks include:

• Appraise the level of impact the AgriFi programme has achieved to date and methodology that can be utilised through to programme end
• Analysis of AgriFi outcomes, conducted in collaboration with AgriFi staff and recipient companies, focused on evaluating what learnings from the programme can be applied to future challenge funds / blended finance facilities
• Assess key successes, risks and challenges of AgriFi programme to date
• Draw out key learnings from the programme that can be shared across the sector and with national and international stakeholders on how best to stimulate value chain development through private sector engagement and financing small businesses
• Seek out opportunities for the Group to promote its learnings and successes e.g. conferences, media, trade publications, donor engagement etc.

Operational and Financial Management

Ensure that the programme in implemented using value for money principles for effective and efficient delivery.Specific tasks include:

• Supervise the Grants team, other staff and consultants and facilitate effective team work and coordination;
• Manage the programme budget in collaboration with the Head of Programmes and Head of Finance;
• Compile periodic programme reports as required by the donor and SHA;
• Ensure compliance by SHA and partners with contract requirements in planning, financial management, procurement, branding, monitoring and reporting, and facilitate further training where necessary;
• Act as a focal point within the SHA country office to ensure all programming, financial and administrative matters related to the programme comply with donor and SHA policies and procedures and are transparently, expediently and effectively managed in line with established processes, rules and regulations;
• Monitor external context and carry out adjustments to project plans, where necessary;
• Conduct periodic reviews of staff performance in keeping with SHA’s performance management system and mentor staff to ensure high levels of motivation, commitment, capacity and teamwork
• Ensure all SHA safety and security guidelines are followed and that all safety or security incidents (fires, accidents, theft, etc.) are recorded and reported;
• Ensure efficient use and management of project resources;

KEY RELATIONSHIPS:

Internal

1. Country Director
2. Programme Management Board
3. Imani Development Team
4. East Africa Regional Director
5. Head of Finance and Administration
6. Head of Programmes
7. Technical Advisors
8. Desk Officer
9. Head of Africa Operations
10. Programmes Director
11. ENTERPRISE Zambia Team Leader

External

1. Lead Firms/SMEs
2. European Union
3. Slovak Aid
4. Irish Aid
5. Stakeholders including government, impact investors, research institutions, financial institutions, external auditors, donors, and private companies.

KNOWLEDGE & EXPERIENCE

Essential

1. In depth knowledge of agricultural finance, banking and investment/project appraisal
2. At least 10 years’ experience in the implementation of agri-business development projects, 5 of which working with Lead Firms/MSMEs within value chains or related projects, at a similar level
3. Strong project management skills and understanding of project cycle management approaches and tools – including planning, project appraisal, monitoring and evaluation and partners’ capacity building
4. Experience of working with donors in development programmes Experience of multi-year donor-funded Challenge fund programmes
5. A thorough understanding of Value Chain Development and designing strategies and approaches for enhancing Value Chain Integration
6. Excellent communication, interpersonal and team building skills
7. Experience in networking among development partners and government departments
8. Ability to apply functional marketing, business planning, enterprise finance and investment, business growth advisory service or related areas.

Desirable

1. Familiarity and experience with EU regulations preferred
2. Access to networks with funds to invest in social impact

QUALIFICATIONS/OTHER REQUIREMENTS:

The ideal candidate will possess the following qualities:

1. MBA or Master’s degree in Agribusiness, Management, Finance, Economics or related field required
2. Strong computer skills especially with MS Word and Excel and other related packages
3. Valid Driving Licence

Method of Application

We have retained the services of Millar Cameron, an Executive Search agency to help us find the right candidate.

If you are interested in the position and have the right skills and attributes, send your CV and contact details to Alison Cannon at alison.cannon@millarcameron.com with the subject line “Self Help Africa Team Leader Kenya”.

Closing date for receipt of applications is Tuesday 17th August 2021 at 5pm.

Any candidate offered a job with Self Help Africa will be expected to sign Self  Help  Africa’s  Safeguarding Policies  and  Code  of  Conduct  as  an  appendix  to  their  contract  of  employment  and  agree  to  conduct themselves in accordance with the provisions of these documents.

Specific roles may require police vetting

Self Help Africa strives to be an Equal Opportunities Employer

Interested and qualified? Go to Self Help Africa on selfhelpafrica.org to apply

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Roving Cashier at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.

Contract Type: 3 Months

Reporting to: Channel Lead Centres

Reporting to and working with the Channel Lead Centres, the Roving Cashier’s (Independent consultant) main role is to assist MSK Programmes department achieve effective centres monitoring through real time analysis and reporting of service income, client conversions and inventory management. The Roving
Cashier is expected to carry out his/her activity in designated centres independently. The Roving Cashier must be systematic in all operations adhering to the laid out standard operating procedures.

Qualifications:

Bachelor’s degree or Diploma in Finance or Business related field

Skills:

1. Proven cashier experience
2. Experience working with MSK as a consultant (desirable)
3. High regard for confidentiality
4. Strong data analysis and reporting skills
5. Good communication skills
6. High level of attention to detail
7. Good organisation and prioritisation skills
8. Trustworthy and responsible

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Matron (Nairobi) at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.

Probation Period: 3 Months

Reporting to: ENH Manager

Reporting to the ENH Manager, this role plays an important part in effective clinical teamwork and is responsible for high quality frontline service delivery to our clients. Through strong clinical leadership, the Matron will support Eastleigh Nursing Home to promote excellence in obstetrics and gynaecology, nursing
and midwifery. The post holder will ensure that all clients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond. She will promote best practice in the
prevention of infection through ensuring a clean and safe environment.

The Matron’s key responsibility is to ensure that the patient experience is of the highest quality inspiringpatient and public confidence. This will be achieved through high visibility, accessibility and constant surveillance. The post holder will be expected to be a specialist (mid–wifery) in their clinical area and
support the running of operations in the in–patient wards.

Qualifications:

1. Degree/Diploma in Nursing
2. Must be registered with the Nursing Council of Kenya and possess a valid Practice License.
3. At least 4 years working experience as a nurse in a reputable hospital/medical facility.
4. Management training will be an added advantage
5. Practising knowledge of Sexual Reproductive Health an advantage

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Accountant at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.

Probation Period: 3 Months

Reporting to: Deputy Director – Finance

This role’s key responsibility is to support the processes that ensure that financial reports are timely, accurate and that departments’ meet standards of management of sound planning and management of the organization’s finances with the aim of helping to achieve long term financial sustainability.

Full Job Description

Qualifications:

1. Degree in finance or related fields from a recognized institution of higher learning
2. CPA (K) or equivalent.

Skills:

1.  Minimum 3 years working experience in INGO or MNC sector
2. Proven experience working with ERP system
3. Private sector experience is desirable
4. Experience in VAT accounting is an added advantage
5. Excellent IT skills
6. Good organizational skills
7. Ability to influence and communicate effectively
8. Ability to work with minimum supervision

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Customer Service Representative at Davis & Shirtliff Group

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors – Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment.

The firm is looking for qualified, experienced and talented Customer Service Representative

 The successful candidate will be required to handle the following responsibilities:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints and provide appropriate solutions within the time limits; follow up to ensure resolution
• Carry out customer feedback surveys.
• Follow communication procedures, guidelines and policies

Key Qualifications:

• At least 3 years’ experience in customer support or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Bachelor’s degree from a reputable university.
• Between the ages 28 to 35 years.

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Math & Chemistry Teacher at WE

WE Charity is an international charity and educational partner. Our organization is unique in that it operates collaborative programs both domestically and internationally. In the US, Canada, and the UK, WE Schools is a year-long service-learning program that nurtures compassion in students and gives them the tools to create transformative social change.

An NGO based in Narok is looking for a Math/Chemistry teacher/ facilitator for its secondary schools

Reporting to: School Lead

Overall responsibility

1. Facilitate the learning of Math and Chemistry using the current methodologies with a keen interest in the individual learner differences.
2. Mentor learners towards self-reliance and good morals focussed on positive cultures.
3. Develop leaders out of our learners.
4. Provide a safe and conducive environment for learning.

Roles and responsibilities

1. Ensure you monitor the progress of the learners in your subject from time to time and offer assistance to each learner for her/him to experience success
2. Arrange for experiential activities outside class room for learning purposes and liaise with the master in-charge of Academics for the activities to be scheduled
3. You are responsible for setting exams in your subjects, moderating the papers, supervision, marking and revision of your subject’s papers.
4. Plan instruction in your subjects and vary the activities to ensure proper use of Differentiated instruction in the class room
5. Prepare subject improvement plans (SIPs) in line with our standard operating procedures.
6. In collaboration with learners, you will set termly targets and follow through to ensure achievement of the targets
7. Assisting the administration in different roles delegated to you from time to time.
8. Be part of the KGS team that will help to enforce discipline and good morals to the Learners.
9. Offer psychological, social and spiritual support to our learners and help them become mature and responsible adults.
10. Participate in Staff meetings and offer suggestions of how we can improve the school standards and services.
11. Use the 21st century instruction methodologies at all times taking care of each learners strengths, Interest, Challenges and Best modes of learning.
12. Prepare weekly records of work covered and hand over to the lead for signing
13. Prepare the schemes of work in line with the Ministry of education requirements of the teaching profession
14. Adhere to the TSC teaching professional code of conduct as well as the organization’s Professional code of conduct as outlined in the HR manual.

Academic and professional qualifications

1. Be holder of a Bachelor’s degree in education with two teaching subjects.
2. Must have attained at least a C+ (Plus) mean grade at K.C.S.E and C+ in two teaching subjects.
3. Must be registered with teacher service commission.
4. Two year experience in service.

Additional skills

1. Computer literacy.
2. Guidance and counselling
3. Special needs training

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Customer Project Manager at Philips

At Philips, we strive to make the world healthier and more sustainable through innovation. Our goal is to improve the lives of 3 billion people a year by 2025. We will be the best place to work for people who share our passion. Together we will deliver superior value for our customers and shareholders.

In this role, you have the opportunity to

Coordinate, lead and motivate a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided Project Manager or point(s) of contact.

You are responsible for

• MATC solutions expert
• May be required to work with the applicable Sales, Clinical, and Technical teams in the pre-sales phase to determine the best solution for a particular customer to assure the feasibility of the technical solution and how it will meet customer expectation
• Partnering with the Account Manager and Business Manager to establish and communicate the delivery timeline for each order and work with end customers, as appropriate
• Confirming configuration and delivery address in customer’s purchase order/quote is in alignment with MP1; as well as, ensuring order integrity is maintained
• Ensure site readiness and adherence to project timeline. Identify and communicate project issues/risks
• Hosting meetings with the sales and service team to ensure project and order details are aligned and project updates are communicated
• Ensure all resources and order details are properly identified and aligned for flawless execution
• Scheduling all material with Philips Order Management / factories and third-party vendors, revises as needed
• Monitoring all deliveries (factory and third party) to ensure they are on schedule
• Ensure all material is delivered including back-orders
• Maintaining all delivery schedules, commentary, meeting documentation, and issues in Salesforce PSA Tool and PM Dashboard
• Working with Customer Service to schedule installation resources and third-party brokers to schedule removal of trade-in equipment
• Ensure all shipments from distribution center to site are done in a timely manner, and Field Service Engineer’s (FSEs) are notified and material is received and installed
• Managing order backlog to meet revenue targets and minimize inventory
• Determining sign-off needs and obtain required project sign-off documentation to support invoicing and revenue recognition
• Other duties as assigned

You are a part of

Reporting to the Director, Supply Chain Africa, you will be a member of the commercial team with a variety of both internal and external stakeholders.

To succeed in this role, you should have the following skills and experience

• Bachelor’s degree, required
• At least 3 years demonstrated Project Management experience
• PMP Certification – bonus, but not required
• Effectively manage multiple projects concurrently with varying complexities
• Working knowledge of networking, interfacing, and systems within a Healthcare Environment is preferred (i.e. Healthcare IT, EMR, Patient Monitoring).
• Influence engagement of project resources/stakeholders.
• Ability to work cohesively and effectively across teams, departments, and businesses at all levels of an organization
• Able to make decisions using sound judgment, operate independently, and take initiative, pro-actively where possible
• Proven track record in building and maintaining customer relationships. Ability to diffuse tense situations
• Attention to detail, ability to multi-task and work in a fast-paced environment
• Self-motivated and self-directed. Normally receives little instruction on day-to-day work and general instructions on new assignments. Able to work under deadlines and time constraints.
• Willing to flex hours depending on the time zones supporting
• Advanced Proficiency in Microsoft office suite including Word, Excel, Outlook, PowerPoint, and Teams.
• Strong collaboration and listening skills; paired with clear and concise communication skills
• Strong interpersonal skills with the ability to interact professionally with customers, Philips management, peers, and non-team members
• Presentation skills and ability to speak in front of a medium-sized audience as well as facilitate a customer meeting
• Effective analytical, troubleshooting, problem-solving, critical thinking, organization, project management, and priority setting skills

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Accounting Assistant at Ando

Ando Foods is on a mission to create food brands for delivery only. We are creating the foundations of an idea – a premium experience, sustainable all round, and most importantly delicious restaurant quality delivery-only food that travels well.

ando is building the future of the F&B industry in Africa. Through our andoOS, we are setting up the infrastructure to scale world-class digital food brands across the continent starting with our own. Our first brand, Khan’s is one of the top rated restaurants in Kenya. We have over 2000+ 5 star reviews and growing. We are on track to grow across Sub Saharan Africa in the next 2 years.

The ideal candidate will be responsible for performing accounting and administrative duties. You will support our business growth and accounting department by processing invoices, transactions, expenses as well as updating our accounting database. This position will give you the opportunity to grow your accounting knowledge and experience.

Responsibilities

• Process invoices and daily transactions and expenses
• Perform administrative support functions
• Update and maintain accounting database with data entry and reports
• Handle monthly and quarterly reports
• Handle day-to-day accounting duties including Accounts Receivable, Accounts Payable, and payroll

Qualifications

• Bachelor’s Degree in Accounting or a related field of study
• 1-3 years’ of experience working in Accounting
• Strong written and verbal communication skills
• Highly detail-oriented

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Communication Specialist at World Agroforestry Centre (ICRAF)

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.

The Communications Specialist will actively communicate about key CIMMYT projects in Africa on a regular basis.

Job Description

• Work closely with the Communications Officer to provide communication and media support to prioritized special events/workshops/meetings and conferences.
• Work with scientists and partners to visit farmers and on-station trials to write impact stories.
• Write press releases, media invites and coordinate media visits to various events and field tours.
• Write content for the production of publications, including newsletters, scientific reports, etc.
• Support and coordinate photography and videography activities for field activities.
• Work and follow-up with vendors (local and HQ) to produce high quality print and audio-visual communication products.
• Prepare content for campaigns including messages, pictures, videos etc.
• Monitor and upload content in projects websites.
• Support new approaches to create and distribute multi-media content to the CIMMYT projects in the region.
• Any other duties assigned by the supervisor.

Requirements

• University degree in Journalism, Communications, or related discipline. Master’s degree a plus.
• Minimum of 3-5 years of experience in science communications, marketing, public relations, media campaigns, and/or nonprofit communications.
• Non-profit organization experience or demonstrated understanding of the non-profit and/or agricultural research for development environments.
• Excellent English writing, storytelling and editing skills
• Familiarity with agriculture, science, development or a related field,
• Experience with WordPress.
• Proficiency in use of social networking and new media tools.
• Familiarity with Adobe graphic design applications would be an advantage
• Good photography and videography skills are a plus.
• The selected candidate must exhibit the following competencies: Communication, Innovation and Creativity, Decision-Making, and Multi-Cultural Awareness/Sensitivity.

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Research Technician at World Agroforestry Centre (ICRAF)

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.

Job Summary

Provide support for conducting maize disease screening trials for multiple must have diseases traits across various product profile in artificially inoculated screening sites and hotspot locations in Kenya and conduct seed health related activities (diagnosis at laboratory & documentation) for safe and clean seed movement in and out of Kenya.

Job Description

• Support the Maize Pathologist for SSA in planning and implementation of artificial inoculation disease screening trials for disease traits e.g., FER, GLS, TLB, MLN. This Support the Maize Pathologist for SSA in planning and implementation of artificial inoculation disease screening trials for disease traits e.g., FER, GLS, TLB, MLN. This includes seed preparation, trial design, field book generation, inoculum preparation, artificial inoculations, trial agronomical management, data recording and data analysis.
• Work in close supervision with other technicians (NARS & CIMMYT) in trial monitoring and to ensure high standards of Phyto sanitation in all the screening site during disease screening are maintained.
• Support site technician for MLN field screening trials, including seed preparation, planting, agronomic management, and data collection from field trials, as required.
•  Support disease diagnosis and disease sample collection during disease survey and assist Maize pathologist on disease survey and epidemiological studies as appropriately needed.
• Assist scientists in training partners on disease diagnosis and management.
• Execute seed health testing for the detection of maize-seed borne virus, bacteria, and fungi.
• Responsible for movement of clean, disease free seed into and out of Kenya (for both CIMMYT and other partners and comply with quarantine regulations.
• Coordinate with other breeding, DH & seed system colleagues for proper seed movement and exchange between sites in Kenya to prevent accidental introduction of Maize lethal necrosis (MLN).
• Comply with lab safety and Phyto sanitation requirement to ensure good laboratory practices (at ICRAF).
• Responsible for timely uploading the regulatory details in Ken trade online for smooth seed shipment and lab reagent import and export.
• Responsible for maintaining records of Lab (ICRAF) inventory for all consumables and chemicals, testing and shipping documents and reports.
• Assist maize pathologist in Implementation of established policies related to maize seed health and maize pathology at CIMMYT in Kenya.

Requirements

• MSC in plant sciences with 3-5 years’ work experience in trial management, data analysis and disease diagnosis.
• Computer literacy.
• Excellent communication skills.

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Team Leader AgriFI Challenge Fund at Self Help Africa

Self Help Africa works at grassroots level in rural Africa, tackling poverty, supporting food production, enterprise development, and improving the lives of local communities. In Ireland the organisation trades as ‘Gorta-Self Help Africa.’

Self Help Africa is currently managing the AgriFi Challenge Fund on behalf of the European Union. This is an €18M fund to support agricultural businesses to increase their sourcing capacity through working with smallholder farmers.

We are looking for a dynamic, proactive and results-oriented Challenge Fund Team Leader to be the strategic head of the AgriFI-Value Chain Implementation Team. As TL, you’ll be responsible for ensuring successful implementation of the remaining two years of this 5.5-year, EU-funded programme by providing strategic leadership, technical oversight and direct management of the programme – in particular the €18M Challenge Fund.

A key function of this role will be managing effective partnerships with the Lead Firms/implementing organisations and broadening the impact of the fund to attract additional investment into the AgriFi firms and other agribusinesses.

KEY RESPONSIBILITIES:

Programme Management

Provide strategic, technical and managerial oversight and leadership for the challenge fund including financial analysis, business plan generation and revision, market analysis, building market and distribution channels. Specific tasks include:

• Day to day management of the challenge fund: Lead and manage all aspects of the programme: planning, implementation, quality and accountability, monitoring and evaluation
• Lead and manage the relationship with the co-implementer of the programme – Imani Development
• In liaison with the Country Team and Head Office Technical Advisors, ensure effective integration of core technical areas – Nutrition, Gender & Social Inclusion, Agriculture and Natural Resource Management
• Represent SHA at government, donor, NGO and other relevant events and ensure that the AgriFI Value Chain Programme collaborates and networks with key stakeholders
• Support contracting of external consultants where required to address grantee capacity needs
• Work in close liaison and ensure effective communication with the Lead firms and other stakeholders including EIB partner banks and the donor to coordinate coherent and consistent delivery of the programme objectives
• Lead activities that build capacity of SMEs/Lead Firms to address relevant technical and management constraints
• Review of business plans and supporting documentation to ensure completeness, consistency and adherence to the grant terms and focus
• Provide technical input for the implementation of the programme including in the preparation of work plans, strategies, training materials, guides and manuals and value chain integration.

Raise additional capital for the Challenge Fund

Identify key financial partners, particularly Kenyan banks working with the European Investment Bank, to enable agribusinesses and other value chain actors to access agricultural finance. Broaden the impact of the programme by supporting agribusinesses that were unsuccessful in securing Challenge Fund funding or who aren’t suitable for grant funding, to access commercial lending. Specific tasks include:

• Lead the team in marketing the AgriFi Kenya brand and building relevant networks with institutional donors, investment funds and philanthropists
• Undertake feasibility or viability studies on targeted programmes and targeted grantees
• Lead in preparation of proposals and budgets to potential partners for follow on funding of the AgriFi Kenya Programme
• Ensure data on SROI on extra-financial value is developed and reported.

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Review of AgriFi learnings

Consolidate key learnings and apply these learnings to the AgriFi programme and future Self Help Africa agribusiness work. Specific tasks include:

• Appraise the level of impact the AgriFi programme has achieved to date and methodology that can be utilised through to programme end
• Analysis of AgriFi outcomes, conducted in collaboration with AgriFi staff and recipient companies, focused on evaluating what learnings from the programme can be applied to future challenge funds / blended finance facilities
• Assess key successes, risks and challenges of AgriFi programme to date
• Draw out key learnings from the programme that can be shared across the sector and with national and international stakeholders on how best to stimulate value chain development through private sector engagement and financing small businesses
• Seek out opportunities for the Group to promote its learnings and successes e.g. conferences, media, trade publications, donor engagement etc.

Operational and Financial Management

Ensure that the programme in implemented using value for money principles for effective and efficient delivery.Specific tasks include:

• Supervise the Grants team, other staff and consultants and facilitate effective team work and coordination;
• Manage the programme budget in collaboration with the Head of Programmes and Head of Finance;
• Compile periodic programme reports as required by the donor and SHA;
• Ensure compliance by SHA and partners with contract requirements in planning, financial management, procurement, branding, monitoring and reporting, and facilitate further training where necessary;
• Act as a focal point within the SHA country office to ensure all programming, financial and administrative matters related to the programme comply with donor and SHA policies and procedures and are transparently, expediently and effectively managed in line with established processes, rules and regulations;
• Monitor external context and carry out adjustments to project plans, where necessary;
• Conduct periodic reviews of staff performance in keeping with SHA’s performance management system and mentor staff to ensure high levels of motivation, commitment, capacity and teamwork
• Ensure all SHA safety and security guidelines are followed and that all safety or security incidents (fires, accidents, theft, etc.) are recorded and reported;
• Ensure efficient use and management of project resources;

KEY RELATIONSHIPS:

Internal

1. Country Director
2. Programme Management Board
3. Imani Development Team
4. East Africa Regional Director
5. Head of Finance and Administration
6. Head of Programmes
7. Technical Advisors
8. Desk Officer
9. Head of Africa Operations
10. Programmes Director
11. ENTERPRISE Zambia Team Leader

External

1. Lead Firms/SMEs
2. European Union
3. Slovak Aid
4. Irish Aid
5. Stakeholders including government, impact investors, research institutions, financial institutions, external auditors, donors, and private companies.

KNOWLEDGE & EXPERIENCE

Essential

1. In depth knowledge of agricultural finance, banking and investment/project appraisal
2. At least 10 years’ experience in the implementation of agri-business development projects, 5 of which working with Lead Firms/MSMEs within value chains or related projects, at a similar level
3. Strong project management skills and understanding of project cycle management approaches and tools – including planning, project appraisal, monitoring and evaluation and partners’ capacity building
4. Experience of working with donors in development programmes Experience of multi-year donor-funded Challenge fund programmes
5. A thorough understanding of Value Chain Development and designing strategies and approaches for enhancing Value Chain Integration
6. Excellent communication, interpersonal and team building skills
7. Experience in networking among development partners and government departments
8. Ability to apply functional marketing, business planning, enterprise finance and investment, business growth advisory service or related areas.

Desirable

1. Familiarity and experience with EU regulations preferred
2. Access to networks with funds to invest in social impact

QUALIFICATIONS/OTHER REQUIREMENTS:

The ideal candidate will possess the following qualities:

1. MBA or Master’s degree in Agribusiness, Management, Finance, Economics or related field required
2. Strong computer skills especially with MS Word and Excel and other related packages
3. Valid Driving Licence

Method of Application

We have retained the services of Millar Cameron, an Executive Search agency to help us find the right candidate.

If you are interested in the position and have the right skills and attributes, send your CV and contact details to Alison Cannon at alison.cannon@millarcameron.com with the subject line “Self Help Africa Team Leader Kenya”.

Closing date for receipt of applications is Tuesday 17th August 2021 at 5pm.

Any candidate offered a job with Self Help Africa will be expected to sign Self  Help  Africa’s  Safeguarding Policies  and  Code  of  Conduct  as  an  appendix  to  their  contract  of  employment  and  agree  to  conduct themselves in accordance with the provisions of these documents.

Specific roles may require police vetting

Self Help Africa strives to be an Equal Opportunities Employer

Interested and qualified? Go to Self Help Africa on selfhelpafrica.org to apply

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Roving Cashier at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.

Contract Type: 3 Months

Reporting to: Channel Lead Centres

Reporting to and working with the Channel Lead Centres, the Roving Cashier’s (Independent consultant) main role is to assist MSK Programmes department achieve effective centres monitoring through real time analysis and reporting of service income, client conversions and inventory management. The Roving
Cashier is expected to carry out his/her activity in designated centres independently. The Roving Cashier must be systematic in all operations adhering to the laid out standard operating procedures.

Qualifications:

Bachelor’s degree or Diploma in Finance or Business related field

Skills:

1. Proven cashier experience
2. Experience working with MSK as a consultant (desirable)
3. High regard for confidentiality
4. Strong data analysis and reporting skills
5. Good communication skills
6. High level of attention to detail
7. Good organisation and prioritisation skills
8. Trustworthy and responsible

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Matron (Nairobi) at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.

Probation Period: 3 Months

Reporting to: ENH Manager

Reporting to the ENH Manager, this role plays an important part in effective clinical teamwork and is responsible for high quality frontline service delivery to our clients. Through strong clinical leadership, the Matron will support Eastleigh Nursing Home to promote excellence in obstetrics and gynaecology, nursing
and midwifery. The post holder will ensure that all clients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond. She will promote best practice in the
prevention of infection through ensuring a clean and safe environment.

The Matron’s key responsibility is to ensure that the patient experience is of the highest quality inspiringpatient and public confidence. This will be achieved through high visibility, accessibility and constant surveillance. The post holder will be expected to be a specialist (mid–wifery) in their clinical area and
support the running of operations in the in–patient wards.

Qualifications:

1. Degree/Diploma in Nursing
2. Must be registered with the Nursing Council of Kenya and possess a valid Practice License.
3. At least 4 years working experience as a nurse in a reputable hospital/medical facility.
4. Management training will be an added advantage
5. Practising knowledge of Sexual Reproductive Health an advantage

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Accountant at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and abortions in the UK and other countries where it is legal to do so. In 2015 there were an estimated 21 million women around the world using a method of contraception provided by Marie Stopes International provided. The contraception and safe abortion services that the organisation provided in 2015 averted 6.3 million unintended pregnancies, 4 million unsafe abortions and 18,100 maternal deaths. The organisation’s core services include family planning; safe abortion and post-abortion care; maternal and child health care, including safe delivery and obstetrics; diagnosis and treatment of sexually transmitted infections; and HIV/AIDS prevention.

Probation Period: 3 Months

Reporting to: Deputy Director – Finance

This role’s key responsibility is to support the processes that ensure that financial reports are timely, accurate and that departments’ meet standards of management of sound planning and management of the organization’s finances with the aim of helping to achieve long term financial sustainability.

Full Job Description

Qualifications:

1. Degree in finance or related fields from a recognized institution of higher learning
2. CPA (K) or equivalent.

Skills:

1.  Minimum 3 years working experience in INGO or MNC sector
2. Proven experience working with ERP system
3. Private sector experience is desirable
4. Experience in VAT accounting is an added advantage
5. Excellent IT skills
6. Good organizational skills
7. Ability to influence and communicate effectively
8. Ability to work with minimum supervision

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Customer Service Representative at Davis & Shirtliff Group

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors – Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment.

The firm is looking for qualified, experienced and talented Customer Service Representative

 The successful candidate will be required to handle the following responsibilities:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints and provide appropriate solutions within the time limits; follow up to ensure resolution
• Carry out customer feedback surveys.
• Follow communication procedures, guidelines and policies

Key Qualifications:

• At least 3 years’ experience in customer support or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Bachelor’s degree from a reputable university.
• Between the ages 28 to 35 years.

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Math & Chemistry Teacher at WE

WE Charity is an international charity and educational partner. Our organization is unique in that it operates collaborative programs both domestically and internationally. In the US, Canada, and the UK, WE Schools is a year-long service-learning program that nurtures compassion in students and gives them the tools to create transformative social change.

An NGO based in Narok is looking for a Math/Chemistry teacher/ facilitator for its secondary schools

Reporting to: School Lead

Overall responsibility

1. Facilitate the learning of Math and Chemistry using the current methodologies with a keen interest in the individual learner differences.
2. Mentor learners towards self-reliance and good morals focussed on positive cultures.
3. Develop leaders out of our learners.
4. Provide a safe and conducive environment for learning.

Roles and responsibilities

1. Ensure you monitor the progress of the learners in your subject from time to time and offer assistance to each learner for her/him to experience success
2. Arrange for experiential activities outside class room for learning purposes and liaise with the master in-charge of Academics for the activities to be scheduled
3. You are responsible for setting exams in your subjects, moderating the papers, supervision, marking and revision of your subject’s papers.
4. Plan instruction in your subjects and vary the activities to ensure proper use of Differentiated instruction in the class room
5. Prepare subject improvement plans (SIPs) in line with our standard operating procedures.
6. In collaboration with learners, you will set termly targets and follow through to ensure achievement of the targets
7. Assisting the administration in different roles delegated to you from time to time.
8. Be part of the KGS team that will help to enforce discipline and good morals to the Learners.
9. Offer psychological, social and spiritual support to our learners and help them become mature and responsible adults.
10. Participate in Staff meetings and offer suggestions of how we can improve the school standards and services.
11. Use the 21st century instruction methodologies at all times taking care of each learners strengths, Interest, Challenges and Best modes of learning.
12. Prepare weekly records of work covered and hand over to the lead for signing
13. Prepare the schemes of work in line with the Ministry of education requirements of the teaching profession
14. Adhere to the TSC teaching professional code of conduct as well as the organization’s Professional code of conduct as outlined in the HR manual.

Academic and professional qualifications

1. Be holder of a Bachelor’s degree in education with two teaching subjects.
2. Must have attained at least a C+ (Plus) mean grade at K.C.S.E and C+ in two teaching subjects.
3. Must be registered with teacher service commission.
4. Two year experience in service.

Additional skills

1. Computer literacy.
2. Guidance and counselling
3. Special needs training

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Legal Officer at Water Services Regulatory Board

The Water Services Regulatory Board (Wasreb) is a regulatory state corporation established by the Water Act 2002, this law was repealed by the Water 2016 operationalized in April 2017. Section 70 (1) of the Water Act 2016 established Wasreb with the main objective to protect the interests and rights of consumers in the provision of water services, while ensuring other stake-holders interests are also safeguarded.

Job Profile

Licensing officers are responsible for licensing of Water service providers and Rural/ Small Scale Water Service Providers in line with the Board’s mandate.

Reporting Relationship This role reports to the Senior Licensing Officer

Supervises
None

Job Specification

The duties and responsibilities entail assisting in:

1. Reviewing the license document.
2. Setting and reviewing license conditions;
3. Recommending licenses for water services providers;
4. Ensuring that all operational licenses are in place and valid.
5. Making recommendations on how to provide basic water services to marginalized areas.

Person Specification

For appointment to this grade, a candidate must have:

1. Bachelor’s degree in either Law, Engineering, Economics, Sciences, or any other relevant field from a recognized institution
2. For Officer at Grade 5, At least two (2) years relevant work experience and Entry Level for Grade 6;
3. Meet the requirements of Chapter Six (6) of the Constitution.

Key Competencies and Skills

1. Communication;
2. Working and supervising people;
3. Applying technical expertise;
4. Customer and stakeholder orientation;
5. Drive for results:
6. Continuous learning and knowledge sharing; and
7. IT Proficiency

Terms and Conditions of Service:

All the positions will be on pensionable terms of service.

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The post Legal Officer at Water Services Regulatory Board is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Licensing Officer at Water Services Regulatory Board

The Water Services Regulatory Board (Wasreb) is a regulatory state corporation established by the Water Act 2002, this law was repealed by the Water 2016 operationalized in April 2017. Section 70 (1) of the Water Act 2016 established Wasreb with the main objective to protect the interests and rights of consumers in the provision of water services, while ensuring other stake-holders interests are also safeguarded.

Licensing officers are responsible for licensing of Water service providers and Rural/ Small Scale Water Service Providers in line with the Board’s mandate.

Reporting Relationship This role reports to the Senior Licensing Officer

Supervises
None

Job Specification

The duties and responsibilities entail assisting in:

1. Reviewing the license document.
2. Setting and reviewing license conditions;
3. Recommending licenses for water services providers;
4. Ensuring that all operational licenses are in place and valid.
5. Making recommendations on how to provide basic water services to marginalized areas.

Person Specification

For appointment to this grade, a candidate must have:

1. Bachelor’s degree in either Law, Engineering, Economics, Sciences, or any other relevant field from a recognized institution
2. For Officer at Grade 5, At least two (2) years relevant work experience and Entry Level for Grade 6;
3. Meet the requirements of Chapter Six (6) of the Constitution.

Key Competencies and Skills

1. Communication;
2. Working and supervising people;
3. Applying technical expertise;
4. Customer and stakeholder orientation;
5. Drive for results:
6. Continuous learning and knowledge sharing; and
7. IT Proficiency

Terms and Conditions of Service:

All the positions will be on pensionable terms of service.

The post Licensing Officer at Water Services Regulatory Board appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Licensing Officer at Water Services Regulatory Board is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Front Office Assistant at Water Services Regulatory Board

The Water Services Regulatory Board (Wasreb) is a regulatory state corporation established by the Water Act 2002, this law was repealed by the Water 2016 operationalized in April 2017. Section 70 (1) of the Water Act 2016 established Wasreb with the main objective to protect the interests and rights of consumers in the provision of water services, while ensuring other stake-holders interests are also safeguarded.

Job Profile

Responsible for providing the front office services and clerical duties at Board’s main reception.

Reporting Relationship This role reports to Administrative Officer

Supervises

None
Job Specification

1. Managing front office including ambience, tidiness, and promotional materials display
2. Receiving and attending to guests and direct enquiries and guests to relevant officers
3. Handling incoming and outgoing calls and directing them as necessary
4. Receiving hand delivered mails and dispatching the same to registry
5. Replenishing reception reading materials
6. Reporting on faulty telephone lines
7. Providing information and answering phone enquiries
8. Answering calls, routing them to respective person and/or take messages
9. Organizing reading material e.g., newspapers, magazines, journals
10. Maintaining a proper telephone billing record
11. Making outgoing calls
12. Handling customer queries
13. Responsible for physical assets assigned by the Board
14. Making decisions using standard operating procedures

Person Specification

1. Bachelor’s Degree in Social Science/ Office management / Business Management or equivalent qualification from a recognized institution

OR

1. Diploma in Social Science / Office management / Business Management from the Kenya National Examinations Council; or equivalent qualification from a recognized institution;
2. At least two (2) years’ relevant work experience
3. Proficiency in Computer Applications; and
4. Meet the requirements of Chapter Six (6) of the Constitution.

Key Competencies and Skills

1. Communication;
2. Working with people;
3. Time management;
4. Drive for results;
5. Commitment to continuous learning; and
6. Technological awareness.

Terms and Conditions of Service:

All the positions will be on pensionable terms of service.

The post Front Office Assistant at Water Services Regulatory Board appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Front Office Assistant at Water Services Regulatory Board is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Marketing Assistant at Pathcare

PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups

Pathcare Kenya Limited is recruiting results driven and dynamic individuals for the post of marketing assistant to be based in Nairobi and Kerugoya region.

Duties / Responsibilities

• Achieve set sales targets through effectively managing assigned territory by means of planning, territory analysis, targeting and call coverage of customers
• Cold call/visit prospects and book appointments on location while closing sale on all business leads
• Conduct presentations to clients and execute CMEs meetings
• Regularly collect and share feedback from clients related to laboratory services, price, service, activities and propose solutions to counter challenges
• Build and maintain positive working relationships with clients
• Communicate regularly to Pathcare Kenya Limited teams namely: marketing, laboratory staff, couriers, finance and data entry, to improve clients experience
• Track and provide reports on territory performance and individual performance
• Conduct market research to identify opportunities for promotion and growth through strategic proper planning and implementation.
• Actively resolve customer complaints (through the help of management) by probing and propose solutions
• Follow company policies regarding customer entertainment and customer relations.

Required Skills

• Excellent written and verbal communication skills
• Good negotiation and presentation skills
• Planning, decision making and organization skills
• Customer service skills
• Team player
• Ability to work under minimal supervision
• Metrics driven marketing mind with an eye for creativity.

Qualifications

1. Must have a degree/diploma in the medical field (mandatory requirement)
2. At least one-year experience in diagnostic medical laboratory sales
3. Proven track record
4. Preference will be given to candidates with good knowledge of the Lab services. Must possess a Certificate of good conduct from the relevant authority (CID)

Remunerations

A gross salary and an attractive performance based incentives.

Daily allowances and any other allowances where necessary.

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The post Marketing Assistant at Pathcare is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/