Friday, 18 December 2020

Student Attachment (Enforcement) at Capital Markets Authority (CMA)

The Capital Markets Authority (CMA) is a statutory agency charged with the responsibility of regulating and developing efficient Capital Markets in Kenya.

Attachment Period: 3 months (non-renewable)

Reporting to the Assistant Manager, Enforcement the selected candidate will be responsible for.

  1. Assisting in maintaining database of matters received with enforcement considerations
  2. Assisting in preparing reports as may be required from time to time
  3. Liaising with relationship managers of different licences to confirm position of matters.
  4. Undertake other assignments as assigned from time to time

Minimum Qualifications and Experience

A continuing 3rd or 4th year student pursuing a bachelor’s degree in Law (LL. B) or Kenya School of Law student

Key skills, Knowledge & Competencies

  • Integrity and honesty
  • Ability to harness teamwork
  • Ability to multi-task
  • Self-management and attention to details
  • Team player
  • Attention to detail
  • Professionalism
  • Excellent communication and interpersonal skills.
  • Negotiation skills.

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Student Attachment (Market Supervision) at Capital Markets Authority (CMA)

The Capital Markets Authority (CMA) is a statutory agency charged with the responsibility of regulating and developing efficient Capital Markets in Kenya.

Attachment Period: 3 months (non-renewable)

Reporting to the Senior Officer, Surveillance the selected candidate will be responsible for.

  1. Compiling and updating databases in the department for ease of access and speedy data retrieval
  2. Attending AGMs and investor briefings and write reports thereafter
  3. Continuous monitoring of firms in terms of compliance and follow up on any deficiencies as noted by respective relationship managers
  4. Collection of market news in reference to the licensed entities and listed companies
  5. Administration support in the department including preparation of letters and dispatching.
  6. Providing logistical support for department’s events including trainings and workshops
  7. Undertake other assignments as assigned from time to time

Minimum Qualifications and Experience

A continuing 3rd or 4th year student pursuing a bachelor’s degree in Business, Economics, Finance, Commerce, or a related field.

Key skills, Knowledge & Competencies

  • Integrity and honesty
  • Ability to harness teamwork
  • Ability to multi-task
  • Self-management and attention to details
  • Team player
  • Attention to detail
  • Professionalism
  • Excellent communication and interpersonal skills.
  • Negotiation skills.

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Student Attachment (Human Capital) at Capital Markets Authority (CMA)

The Capital Markets Authority (CMA) is a statutory agency charged with the responsibility of regulating and developing efficient Capital Markets in Kenya.

Attachment Period: 3 months (non-renewable)

Reporting to the Human Resource Officer, the selected candidate will be responsible for;

  1. Drafting internal and external correspondences on routine human resources matters
  2. Assisting in management of staff records (manual and electronic);
  3. Provide support in staff recruitment process through the guidance of the Human Capital Officer
  4. Perform any other duties as assigned from time to time

Minimum Qualifications and Experience

  • A continuing 3rd or 4th year student pursuing a bachelor’s degree in Human Resource Management, Business Administration, or a relevant field
  • Basic computer skills

Key Skills, Knowledge and Competencies

  • Integrity and honesty
  • Ability to harness teamwork
  • Ability to multi-task
  • Self-management and attention to details
  • Team player
  • Attention to detail
  • Professionalism
  • Excellent communication and interpersonal skills.
  • Negotiation skills.

The post Student Attachment (Human Capital) at Capital Markets Authority (CMA) appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Student Attachment (Human Capital) at Capital Markets Authority (CMA) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Branch Manager – Bungoma at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job purpose

Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.

Key responsibilities

  • Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
  • Overall responsible for branch profitability;
  • Meet the various revenue targets for all product lines as agreed with the businesses;
  • Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
  • Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
  • Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
  • Ensure each branch can serve clients of all Line of Businesses  i.e. branch has cross functional operations and customer service capabilities
  • Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
  • Responsible for ensure proper credit control management in the branch; and
  • General management and administration of the branch office.

Key Performance Measures

STRATEGIC PERSPECTIVE

  • Total Revenue (per client)
  • # Products (per client)
  • Branch Profitability
  • Customer Satisfaction Index
  • Key Talent Retention
  • Persistency levels

INITIATIVES PERSPECTIVE

Success of Single Distribution within the region & branch

OPERATIONAL PERSPECTIVE

  • % of employees achieving targets
  • % FA training plans executed
  • % processes re-engineered to serve the customers
  • % audit recommendations implemented
  • % FAs trained on all product lines
  • Revenue per FA
  • % Retention of high performing FAs

Working Relationships

  • External Relationships:
  • Britam customers
  • Insurance sector players

Knowledge, experience and qualifications required:

  • Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
  • 5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
  • Professional qualification in Insurance (ACII, FLMI or AIIK).

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Branch Manager-Kakamega at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job purpose

Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.

Key Responsibilities

  • Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
  • Overall responsible for branch profitability;
  • Meet the various revenue targets for all product lines as agreed with the businesses;
  • Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
  • Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
  • Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
  • Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
  • Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
  • Responsible for ensure proper credit control management in the branch; and
  • General management and administration of the branch office.

Key Performance Measures

STRATEGIC PERSPECTIVE

  • Total Revenue (per client)
  • # Products (per client)
  • Branch Profitability
  • Customer Satisfaction Index
  • Key Talent Retention
  • Persistency levels

INITIATIVES PERSPECTIVE

  • Success of Single Distribution within the region & branch

OPERATIONAL PERSPECTIVE

  • % of employees achieving targets
  • % FA training plans executed
  • % processes re-engineered to serve the customers
  • % audit recommendations implemented
  • % FAs trained on all product lines
  • Revenue per FA
  • % Retention of high performing FAs

Working Relationships

External Relationships

  • Britam customers
  • Insurance sector players

Knowledge, Experience And Qualifications Required

  • Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
  • 5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
  • Professional qualification in Insurance (ACII, FLMI or AIIK).

The post Branch Manager-Kakamega at Britam appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Branch Manager-Kakamega at Britam is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Regional Manager at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job purpose

Responsible for the sale of all lines of business within the Financial Advisors and Branch Network. The job holder also takes overall accountability for the regional branch activities within the assigned region and accountable for overall profitability of the branch regions.

Key Responsibilities

  • Overall responsible for branch profitability as the Unit CEO;
  • Co-ordinate and supervise staff in the regional office and ensure that company policies and procedures are observed;
  • Responsible for driving the achievement of regional sales revenue targets and by ensuring cross selling and upselling of products in branches;
  • Overall responsible for regional profitability per product or product portfolio
  • Assist the Head of FA and Branch Network to manage the performance of Branch Managers for all production as agreed;
  • Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
  • Develop, nurture, grow, motivate and support financial advisors within own branch to achieve their performance targets;
  • Monitor customer preferences to determine focus of sales efforts;
  • Manage sales costs to ensure profitability;
  • Meet the set persistency levels for all lines of business;
  • Gather and provide marketing intelligence feedback to facilitate development of strategies to give the company a competitive advantage;
  • Provide effective customer service to both prospective and existing customers; and
  • Aggregate sales performance and prepare regional report.

Key Performance Measures

STRATEGIC PERSPECTIVE

  • Total Revenue (per client)
  • # Products (per client)
  • Branch Profitability
  • Customer Satisfaction Index
  • Key Talent Retention
  • Persistency levels

INITIATIVES PERSPECTIVE

  • Success of Single Distribution within the region & branch

OPERATIONAL PERSPECTIVE

  • % of employees achieving targets
  • % FA training plans executed
  • % processes re-engineered to serve the customers
  • % audit recommendations implemented
  • % FAs trained on all product lines
  • Revenue per FA
  • % Retention of high performing FAs

Working Relationships

External Relationships

  • Britam customers
  • Insurance sector players

Knowledge, Experience And Qualifications Required

  • Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage;
  • 7-10 years’ experience in a similar position; 3-4 of which should be in a managerial capacity; and
  • Professional qualification in Insurance (ACII, FLMI or AIIK).

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The post Regional Manager at Britam is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Officer, Livelihoods – ASAL Tana River at Concern Worldwide

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Reports to: Direct: Manager- Health and Nutrition, Tana River

Direct Reports: None

Job Location: Hola, Galole Sub County with frequent travels to both Tana North and Garsen sub Counties of Tana River County

Contract Details

One (1) Year Fixed Term Renewable Contract Subject to Performance and Availability of Funds

Starting Salary of the Pay Grade 5

Group Pension

Group Medical Cover (Principal & 3 Dependants)

Group Life Assurance Cover

WIBA Plus/Personal Accident Cover

Job Summary

To provide technical leadership in the implementation of the Tana River Livelihoods and Agri-nutrition project with a focus on agricultural production using Climate Smart Agriculture practices.

Main Duties & Responsibilities

  • Provide technical leadership in agricultural production practices in Tana River County for Concern Worldwide projects.
  • Train and mentor community level agricultural resource persons
  • In close consultation with both direct and technical managers, implement of the Tana River livelihoods program activities in the approved quarterly costed work plans
  • Document case studies, success stories and brief activity reports on a monthly basis for all activities implemented
  • Establish a working relationship with the Tana River County Government Departments of Agriculture, Lands, Livestock and Fisheries; Health, Water and Sanitation and engage them in the day to day implementation of activities
  • Advice the line manager on necessary changes as observed on the ground in order to improve implementation of planned interventions
  • Network with like-minded partners at sub-county level in order to optimize programme delivery
  • Represent Concern Worldwide at Sub County level coordination and technical forums in: Citizen participation linked to areas of interest of livelihoods, Crop production forums, livestock production forums, natural resource management forums and others as will be specified by the line manager and/or the Senior Manager Livelihoods
  • Foster linkages between target communities and community groups with the relevant government departments and the private sectors as appropriate and as will be defined in the annual work plan. This will entail mapping out and identifying the relevant government departments and private sectors that will be appropriate at sub County and ward level.

Responding To Emergencies

  • Participate and contribute as necessary towards Concern’s Emergency response as and when necessary
  • Comply with Concern’s health, safety and security guidelines during emergencies

Concern Code of Conduct and Associated Policies

  • To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
  • To support and promote the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to their team, partner organisations and beneficiaries, and be committed to providing a safe working environment.
  • To contribute to the establishment of preventive measures to reduce the potential for abuse in Concern programme (as per P4 section 6).

Qualifications, Skills And Experience

  • A Bachelor’s Degree in Agriculture or Agricultural production related field
  • At least two (2) years’ experience in a role involving technical extension service provision for agricultural production including irrigation agriculture
  • Must have a working knowledge of Project Cycle Management and Climate Smart Agriculture
  • Candidates with working knowledge of Community Managed Disaster Risk Reduction, Natural Resource Management, Agro-Pastoral Field Schools, Making Markets work for the Poor and Value Chains Development will be considered as an additional advantage.
  • Fluency in spoken and written language in English, Swahili. Knowledge of at least one of the local languages spoken in Tana River County is an added advantage
  • Strong written and oral communication skills
  • Good computing and report writing skills
  • Be able to work independently, as well as in a team
  • Strong leadership and management skills
  • Be willing to accept responsibility and to show good judgment, initiative, and resourcefulness.

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behavior expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland.

The post Officer, Livelihoods – ASAL Tana River at Concern Worldwide appeared first on Jobs in Kenya - http://jobwebkenya.com/.



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Officer Monitoring & Evaluation Tana River at Concern Worldwide

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Job Location: Hola town with frequent travel up to 70% to project sites within Tana River Sub Counties of Tana Delta, Galole and Tana North

Reports to: Manager Health and Nutrition Tana River

Technical Manager – Snr Officer – Surveys and Surveillance

Contract Details

One (1) Year Fixed Term Renewable Contract Subject to Performance and Availability of Funds

Starting Salary of the Pay Grade Grade 5

Group Pension

Group Medical Cover (Principal & 3 Dependants)

Group Life Assurance Cover

WIBA Plus/Personal Accident Cover

Job Summary

The Officer Monitoring and Evaluation (M&E), Tana River will take overall responsibility of the coordination, implementation and review of the M&E needs of the Tana River County Programme. This includes but not limited to: supporting respective programmes undertake regular monitoring, periodic evaluation, leadership in research, documenting learning and completing the programme toolkit in line with the requirements of the country office M&E framework. In addition, the M&E officer will be lead researcher in administering, analysing and reporting on the Zurich Flood Resilience Measurement Tool under the Zurich project in 13 villages of Tana Delta sub County.

Main Duties & Responsibilities

Direct Provision of M&E related Technical Support

  • Participate in all M&E trainings required for M&E officer for the delivery of the M&E needs of the Tana River County Programme
  • Training of programme staff, enumerators and any government officials engaged in the application of the Zurich Flood Resilience Measurement tool
  • Develop in line with provided templates monthly, quarterly and annual reports based on the Zurich Flood Resilience Measurement tool
  • In close collaboration with the line and technical managers, lead in the development of key findings and lessons learnt from the administration of the Zurich Flood Resilience Measurement tool
  • Develop, adapt and roll out M&E related tools and technological innovations for collecting, collating, analysing data and report generation with an aim of improving the Tana River County Programme.
  • Generate project information and dash boards for tracking and depicting progress on Tana River County programme implantation and learning.
  • Provide technical leadership to the Tana River County Programme in the development of specific project M&E plans, programme toolkits and indicator tracking matrices in line with specific M&E requirements of existing and new projects in the County.
  • Participate in the development and review of the Tana River County Programme costed work plan in addition to leading in tracking of monthly and quarterly progress made on the costed work plan.
  • Lead in the determination and development of Tana River County M&E capacity development needs amongst programme staff and any technical support towards the delivery of the core responsibilities of the M&E officer.
  • Develop the overall framework, for program M&E, quarterly review, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems.

Oversight and Quality Assurance

  • Support the line manager in facilitating the Tana River County Programme monthly and quarterly programme review meetings
  • Support the line manager in ensuring the progress against costed work plan and programme toolkit commitments are shared during the monthly and quarterly programme review meetings
  • Plan and conduct regular field monitoring visits and provide written feedback to relevant projects on performance based on monitoring data findings.
  • Support the line manager in the development of templates and guidance to document best practices including case studies across all projects in Tana River. The responsibility of drafting the documents rests with the programme staff while the M&E officer reviews and helps refine shared documents.

Capacity Building, Collaboration and Learning

  • Develop, manage and regularly update a repository of all Tana River County projects reports, surveys, etc
  • During emergencies, support emergency response activities through taking leadership in needs assessment either through primary or secondary data collection and participating in data validation forums within Tana River County.
  • Any other tasks as delegated by the line manager

Concern Code of Conduct and Associated Policies

  • Adhere to the standards of conduct outlined in the Concern Code of Conduct and Associated Policies.

Qualifications, Skills And Experience

  •  Bachelors degree in Statistics, Monitoring and Evaluation. Candidates with an advanced certificate in statistics from a recognized institution will have added advantage.
  • Ability to use at an advanced level statistical software (ENA for SMART, SPSS and STATA) is required
  • Proven competency in ethical principles of research, statistical analysis and complex survey design and analysis is required
  • Proficiency in coding data collection tools using software such as ODK, Kobo Collect etc. required
  • At least two (2) years’ experience as an M&E officer and/or statistician required.
  • Experience in surveys, surveillance, qualitative data collection and advanced analysis highly desired.
  • Excellent report writing, communication, interpersonal, ToT, networking and coordination skills
  • Proficient in the use of computer applications
  • Fluent in both spoken and written English and Kiswahili.

The post Officer Monitoring & Evaluation Tana River at Concern Worldwide appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Officer Monitoring & Evaluation Tana River at Concern Worldwide is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Officer Monitoring & Evaluation – Marsabit at Concern Worldwide

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Job Location: Marsabit with frequent travel upto 40% to project sites within Marsabit County Manager

Contract Details

One (1) Year Fixed Term Renewable Contract Subject to Performance and Availability of Funds

Starting Salary of the Pay Grade 5

Group Pension

Group Medical Cover (Principal & 3 Dependants)

Group Life Assurance Cover

WIBA Plus/Personal Accident Cover

Job Summary

The Monitoring and Evaluation (M&E) Officer will be responsible for coordination and implementation of the monitoring and evaluation, research, and learning framework of the Marsabit county program. The Monitoring and Evaluation Officer will provide technical support and guidance in monitoring and evaluating to improve quality programing using the country M&E guideline and program toolkit to both program staff and government departments. The officer will take a role in promoting of key learnings for the improvement of the programmes in Marsabit and for wider learning of the organisation.

Main Duties & Responsibilities

Direct Provision of M&E related Technical Support

  • Develop the county program monitoring plan (PMP) of the projects in collaboration with county program manager and sector technical heads.
  • Assist in the development and finalization of the costed work plan and implementation plan project Work Plan and keep it updated in accordance with project activities and timeframes as relevant.
  • Assist in the revision of the program project log frame matrix, particularly in the areas of performance indicators and their measurement.
  • Develop the overall framework, for program M&E, quarterly review, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems. Support project progress reporting, project mid-term review and final evaluation.
  • Review the quality of existing data, the methods of collecting it, and the degree to which it will provide good information for result based management.
  • Validating and verifying core indicators against the different sources of information. Collect data on a regular basis to measure achievement against the performance indicators.
  • Compiling, analysing and reporting data for key programmatic outputs and outcomes indicators.
  • Ensuring timely production of monthly, quarterly and annual donor reports based on agreed performance indicators.
  • With collaborating partners and government department, review their existing approaches and management information systems and agree on any required changes, support and resources.
  • Develop a plan for project-related capacity-building on M&E and for any computer-based support that may be required. Building capacity of the programme teams on Planning, Monitoring and Evaluation (PM&E) in collaboration with technical heads and M&E manger.

Oversight and Quality Assurance

  • Working with the programme team to coordinate progream review meetings.
  • Conducting regular field monitoring visits and provide feedback to relevant sector lead.
  • Ensure that implementation of field activities adheres to costed work plan.
  • Document/ support documentation of best practices across all sectors in the programme area.
  • Provide feedback to programme teams on projects’ performance based on monitoring data findings.
  • Track and draw the attention of the line and technical managers on implementation progress and any deviation of the Annual Work Plan, Quarterly Costed Work Plan and Programme Toolkit.
  • Monitoring of programme related trainings for quality and adherence to Concern SOPs.
  • Maintain and administer the M&E database; analyse and aggregate findings.

Capacity Building, Collaboration and Learning

  • Manage and regularly update a repository of all programme reports, surveys, etc. for the field level programme (Marsabit).
  • Support emergency response activities as and where necessary. This includes compiling and tracking of emergency response related data at Marsabit level.
  • Any other tasks as delegated by the line manager
  • Identify lessons learned and develop case studies to capture qualitative outputs of the project. Provide advice to managers on improving project performance using M&E findings.

Communication

  • Produce reports on M&E findings and prepare presentations based on M&E data as required.
  • Provide the county program manager with management information she/he may require.
  • Check that monitoring data are discussed in appropriate forum and in a timely fashion in terms of implications for future action. If necessary, create such discussions to fill any gap.
  • Perform other duties as may be assigned by the county program manager and M&E

Concern’s Code of Conduct and Associated Policies

  • Adhere to the standards of conduct outlined in the Concern’s Code of Conduct and Associated Policies

Qualifications, Skills And Experience

  • Graduate degree in Statistics, Monitoring and Evaluation, Economics, Social Sciences or Equivalent. Advanced certificate in M&E and statistics preferred.
  • At least two (2) years’ experience in professional experience in the field of M&E.
  • Experience in coordinating and conducting Health and Nutrition surveys and evaluations highly desired.
  • Excellent written and public communication and negotiation skills.
  • Able to use statistical software (ENA for SMART, SPSS and STATA)Proven competency in ethical principles of research, statistical analysis and complex survey design and analysis
  • Excellent report writing, communication, interpersonal, ToT, networking and coordination skills
  • Proficient in the use of computer applications and ODK.

Fluent in both spoken and written English and Kiswahili

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behavior expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland.

The post Officer Monitoring & Evaluation – Marsabit at Concern Worldwide appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Officer Monitoring & Evaluation – Marsabit at Concern Worldwide is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Operations Associate, Inclusive Volunteer Management at UN Volunteers

The United Nations Development Programme (UNDP) is the United Nations’ global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life. It provides expert advice, training, and grants support to developing countries, with increasing emphasis on assistance to the least developed countries.

Background

The Volunteer Services Centre (VSC) is responsible for providing timely and high-quality services in the sourcing, identification and recruitment of UN Volunteers, as well as in the implementation of the Conditions of Service of volunteers, and the management of payroll, service desk and special initiatives for volunteers and UN entities globally. VSC works in close collaboration with relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with regulations and rules, pertinent policies and internal procedures.

Reporting to the Operations Associate, Talent Acquisition, the Operations Associate, Volunteer Management and Inclusion coordinates and provides support for volunteer management services for fully funded UN Volunteers, including Inclusion and Special Volunteer Initiatives. She/he also contributes to focused outreach efforts to strengthen partnerships with Full Funding (FF) programme donors to feed UNV’s talent pool.

Duties And Responsibilities

Provision of volunteer management services for fully funded UN Volunteers and/or those serving under Special Volunteer Initiatives (SVI)

  • Coordinate with Regional Offices and Field Units the development of the Descriptions of Assignments in line with the requirements of donors or SVI partners;
  • Act as an interface between VSC and the donors/SVI partners on issues related to recruitment and volunteer management;
  • Closely monitor FF or SVI assignments at every stage and provide specific information to donors upon request;
  • Provide volunteer management services encompassing the full cycle of volunteers’ engagement, from initial attraction through deployment and separation, in adherence to established regulations and policies;
  • Support diversity and inclusion services provision by guiding the design of inclusive assignments, the assessment of candidate and host entity needs, and the assignment management;
  • Guide UN Volunteers, their host entities and donors on Conditions of Service, as well as on the volunteer management cycle, and specific requirements of the FF, Inclusion and SVI programmes, and prepare relevant briefs and guidance notes, as required;
  • Contribute to the improvement of systems and workflows identifying bottlenecks and proposing solutions to streamline processes. Alert on deficiencies or risks and escalate related issues to direct supervisor’s consideration;
  • Liaise with Regional Offices and Field Units to look into special situations and to follow up on FF, inclusion and SVI assignments. Provide guidance on applicable regulations, rules and policies to ensure full compliance with accountability framework;
  • Provide support to developing and regularly adjusting Standard Operating Procedures (SOPs) to facilitate compliance with FF donors’ reporting requirements.

FF donors’ and Host Entities’ relationship management support

  • Act as the partner focal point for the implementation of the FF agreements and SVIs. In this regard, the incumbent works in close collaboration with the External Relations and Communications Section, Regional Offices and New York Office;
  • Support preparation of individual volunteer reports and annual reports for the submission to FF donors;
  • Support monitoring of project budgets in line with specific partner priorities and plan for the best utilization of the funds in close coordination with the Finance and Budget Section and the External Relations and Communications Section;
  • Liaise with other team members in the Volunteer Services Centre, Regional Offices and Field Units to keep abreast of evolving demand for UN Volunteers requested under FF programmes, inclusion and special volunteer initiatives;
  • Provide operational input to the preparation of FF and SVI agreements, in close coordination with the External Relations and Communications Section, Regional Offices and New York Office;
  • Prepare and disseminate information and reports related to FF and SVI UN Volunteers as required;

Facilitation of knowledge building and knowledge sharing

  • Provide inputs to the design of training materials and corporate activities towards building the inclusive recruitment and volunteer management capacity of colleagues in VSC and at the regional and country level;
  • Synthesize lessons learnt and best practices in implementing FF, Inclusion and Special Volunteer Initiatives to improve client satisfaction;
  • Make contributions to knowledge networks and communities of practice;
  • Provide inputs and feedback for the improvement of IT support systems and related processes that enable the Centre’s timely and quality delivery

Competencies

Core Competencies

Innovation

  • Ability to make new and useful ideas work

Leadership

  • Ability to persuade others to follow

People Management

  • Ability to improve performance and satisfaction

Communication

  • Ability to listen, adapt, persuade and transform

Delivery

  • Ability to get things done while exercising good judgement

Technical / Functional Competencies

Human Resources Management

  • Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practical situations

Partnerships

  • Ability to engage with other agencies, donors, and other development stakeholders and forge productive working relationships

Relationship Management

  • Ability to engage and foster strategic partnerships with other parties, Inter-Agency Coordination and forge productive working relationships

Quality Assurance

  • Ability to perform administrative and procedural activities to ensure that quality requirements and goals are fulfilled

Operational Efficiency

  • Ability to identify and execute opportunities to improve operational efficiency

Knowledge Management

  • Ability to capture, develop, share and effectively use information and knowledge

Education

Required Skills and Experience

  • Secondary education with technical training in business administration, human resources management or related areas;
  • University degree in human resources, business or public administration is desirable, but it is not a requirement.

Experience

  • 6 years of relevant experience in personnel and partnerships processes management;
  • Experience with and knowledge on the inclusion of people with disabilities into the workforce;
  • Knowledge of the conditions of service of the UN Common System or of international organizations is an asset.

Language Requirements

  • Fluency in English;
  • Proficiency in another official UN language is an asset.

Disclaimer

Note

  • Only short-listed applicants will be contacted;
  • The successful candidate will hold a UNDP letter of appointment;
  • All posts in the GS categories are subject to local recruitment;
  • This post is open to nationals of Kenya only.

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Research and Evaluation Officer at World Agroforestry

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves.

Monitoring and evaluation

  • Support the upgrading and Implementation of AWARD M&E System: The officer will support the initiative to upgrade the AWARD’s M&E system and its implementation that ensures the collection and management of quality data. That includes updating the ToC, Result Framework, indicators, develop/review of M&E strategy, build and maintain a uniform and consistent data collection and reporting, and ensuring consistent and timely application of all components of the M&E system. Furthermore, the position holder will support establishing data quality protocols, as well as managing data and information for easy retrieval and analysis.
  • M&E data collection and analysis: The incumbent will contribute to M&E processes, including developing M&E tracking forms and tools, involve in timely data collection, analysis, and reflection. He/she will track key performance indicators and support ongoing critical reviews of progress on results for program improvement and learning.
  • Reporting processes: The officer will be involved in report writing activities. She/he will ensure sound and accurate data are compiled and reported in a timely and useful manner in appropriate formats to key stakeholders (clients, partners, AWARD team, senior management, steering committee, and donors). He/she will also be extensively involved in writing internal and external reports.
  • Knowledge generation and dissemination: The incumbent will contribute to the dissemination of knowledge and information through various digital knowledge products such as publications, presentations, digital, and audio-visual content.
  • Baseline and evaluation studies: The officer will be involved in the design and implementation of M&E studies, including baseline studies, mid-term evaluations, and impact evaluations.
  • Contribute to M&E capacity development: The position holder will contribute to staff and partners’ M&E capacity development and provide training and resources needed to collect data and use the M&E system for ongoing reflection, learning and reporting. She/he will train and guide staff and partners to understand and implement protocols, forms, and guidelines for data collection, analysis, and reporting on both qualitative and quantitative data.
  • Research and data mining
  • Develop research ideas: the officer will identify research ideas and contribute to the research design and planning processes.
  • Data collection: the officer will develop research instruments, data collection tools, and conduct data collection.
  • Data mining and analysis: The officer will analyze and synthesize existing AWARD datasets to generate research ideas and write scientific articles.
  • Writing and publishing: The incumbent will contribute to the production and publication of high standard scientific articles. He/she will also contribute to other publications that AWARD initiates alone or with other partners.
  • Internal/external presentations: The position holder will prepare various presentations in line with the M&E and research findings, both internally and externally. He/she will also be prepared to present the findings in relevant conferences/workshops.

Requirements

  • A master’s degree in agricultural research or social science, with training in monitoring and evaluation.
  • A specialization in measurements and metrics (Statistics) is a plus.
  • Strong background in qualitative and quantitative research methodologies; experience with data collection using any of the following: surveys, semi-structured interviews, focus groups, or other participatory methods; and documentation of events through direct observation and secondary data collection.
  • Expertise and experience in a range of evaluation concepts, research design and data management.
  • Capacity and experience to manage M&E systems, conducting evaluations including impact evaluations.
  • Knowledge of and experience in documentation, reporting, and disseminating program results and research findings.
  • Expertise in database development and maintenance, data management and use of statistical analysis software such as STATA, R, NVivo.
  • Proven ability in publication and communication of program results to a variety of audiences.
  • Professional experience in gender and agricultural research in and development.

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Senior Technical Advisor, Contraception (Global) at Pathfinder International

Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems to remove barriers to critical sexual and reproductive health services. Together, we expand access to contraception, promote healthy pregnancies, save women’s lives, and stop the spread of new HIV infections, wherever the need is most urgent. Our work ensures millions of women, men, and young people are able to choose their own paths forward. Change lives with us.

Location:

we are seeking a candidate based in the countries in which Pathfinder operates in: Bangladesh, Burkina Faso, Burundi, Côte d’Ivoire, Democratic Republic of Congo, Egypt, Ethiopia, India, Kenya, Mozambique, Niger, Nigeria, Pakistan, Tanzania, Togo, or Uganda.

Summary:

The Senior Technical Advisor (STA) is a key role in the Pathfinder Sexual and Reproductive Health and Rights (SRHR) Team. They will oversee and support the technical and programmatic quality of Pathfinder’s Contraception portfolio, as part of the continuum of comprehensive SRHR care. The STA will strengthen Pathfinder’s models and approaches to expand access to client-centered contraception services from the community to facility level and provide overall strategic leadership to the development of the portfolio strategic direction in close collaboration with the SRHR and country teams. The STA will have strong USG experience and expertise in client-centered contraception information, counseling and services. The STA will oversee the technical design of the program’s contraception and FP strategies including ensuring the use of state-of-the-art approaches and application of FP High Impact Practices.

Provides technical leadership in a program area. Collaborates with project team on project activities that have a combined program focus. Collaborates with other members of the project team to ensure that deliverables meet the needs of intended populations. With capacity building and developing as a guiding principle, engages closely with government and/or local NGOs on the design, management and monitoring of all field-based programs. Coordinates with in-country agencies and programs to ensure linkages and to identify opportunities for integration between SRHR and broader health, educational, vocational, and other non-health interventions that meet the needs of intended populations. Assesses technical and training needs, reviews and adapts training materials, and contributes to scaling up successful experiences in implementing best practices in clinical and community settings that lead to increased use of family planning services. Ensures that the project team draws on state-of-the-art knowledge and practices in the areas specific to the program area.  Partners with other technical advisors to enable policy, research and programs.

Key Job Outcomes:

  • Strategic Leadership: Provides strategic technical leadership and expertise to project sites on the implementation of high quality SRHR and SSCB products and services at community levels. Leads in the development of or providing technical assistance in the global and country-specific approaches, tools and materials supporting tailored approaches for intended populations in SRHR and SSCB programs. Builds on existing tools and develops or adapts innovative approaches to ensure the efficiency, acceptability and impact of SRHR and SSCB products and services.
  • Programming Design and Implementation: Leads in the design, development and implementation of innovative, effective, country appropriate programming for SRHR and SSCB to build and develop capacity of intended populations.
  • Technical Assistance: Provides technical assistance to country offices, host-country governments, local partners, and other agencies to assess needs and develop SRHR and SSCB standards and guidance, and/or provide SRHR and ISS & CB services that are responsive to the needs of intended populations.
  • Technical Support for Proposals: Provides technical support on the development of proposals, including participation in strategizing for technical approach, proposal writing and proposal review.
  • Resource Management: Collaborates with other USAID project teams, WHO and other donors and country-based entities in the development and implementation of SRHR and SSCB services to bring a broad range of resources to meet multiple needs of intended populations.
  • Quality Assurance: Works with the technical team to ensure that best practices for services and service integration are well documented, evaluated and poised for scale up. Coaches and builds teams to optimize staff performance programming, target setting and project workplan and scale-up.
  • Brand Ambassador: Represents Pathfinder International to external organizations and audiences at professional meetings and conferences as assigned.
  • Liaison with Key Stakeholders: Liaises and coordinates with key stakeholders, including USAID/Washington, missions, other donors and USG agencies, and international and local partners such as Bureau for Global Health, World Health Organization, IBP, to play a highly proactive role in repositioning family planning as a preventive health and a socioeconomic development intervention and to share lessons and technical information.

Minimally Required Job-Specific Competencies:

  • Country Specific Public Health System: Advanced knowledge of the countries’ public health systems.
  • Sexual and Reproductive Health and Rights: Deep knowledge of family planning and reproductive health principles, practices and services of programs, including program strategies and indicators, and the latest professional developments in SRHR and SSCB. Proven skills in designing, implementing, monitoring, and evaluating development and intervention activities, preferably with USAID, WHO, or other donor organizations working in the health sector.
  • Program Operations and Development: Mastery of skills in implementing and managing similar program operations in the developing world, including advocacy.
  • Proposal Development: Mastery of skills in proposal development from concept to full proposal, resource mobilization, and proven ability to raise substantial research/development funds.
  • Leadership: Mastery of skills as a leader in health and health service delivery strengthening in developing countries and proven ability in developing strategic plans.
  • Program and Project Planning and Management: Deep skills in program and project management and planning to fulfill performance objectives, including the timely implementation and reporting of donor-funded program activities
  • Operations and Financial Management: Deep knowledge of operations and financial management in developing countries
  • Change LeadershipAbility to demonstrate a high degree of flexibility in managing change across a broad group of stakeholders in an inclusive manner.
  • Presentation Skills: Ability to make presentations on results and products to small and large groups.
  • Community Relations: Advanced skills in facilitating work relationships between partners, government officials, and communities.

Minimally Required Organizational Competencies:

  • Software Applications: Advanced knowledge of MS Excel, PowerPoint, Word and Outlook.
  • Communication and Influencing Skills: Proven ability to influence others through diplomacy and proven oral and written communication skills.
  • Passion for Sexual and Reproductive Health and Rights: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices.
  • Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented, and ability to manage stress effectively in a fast-paced environment.
  • Matrix Management: Ability to thrive in a matrix organization.
  • Confidentiality: Ability to maintain confidentiality on work-related matters

Required Education, Training and Experience:

  • Bachelor’s degree in public health, business, marketing, social science, or related discipline
  • Prefer: Medical degree (physician or midwife), Master’s degree in related field, such as Master’s in Public Health
  • 5 years of experience working in international development, preferably in implanting programs in developing countries seeking to empower women and female children
  • 5 years’ international non-profit experience
  • 10 years of experience working in international development, preferably in implanting programs in developing countries seeking to empower women and female children
  • Ability to provide technical support multi-country teams and to work effectively with government representatives, donors and other stakeholders
  • Prefer: Professional to Fluent French proficiency highly desirable
  • Prefer: Experience with USAID-funded projects
  • Prefer: Experience in project design
  • Prefer: Experience living or working in developing countries that aids in understanding of program context, field realities, and technical needs
  • Prefer: Previous experience working on USG and PEPFAR funded projects
  • Prefer: Skills in at least two or more of the following technical areas: strengthening service delivery programs, training and capacity building, performance and quality improvement, data analysis, monitoring and evaluation including experience working with Key Populations

Other Information:

  • Must be able to travel internationally and domestically (30%)
  • There is no relocation benefits attached to this role

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Digital Sales and Marketing Lead at Maisha Meds

At Maisha Meds, we believe all patients have a right to appropriate and effective healthcare. Across sub-Saharan Africa, private sector pharmacies play a major role in providing primary care, yet they remain largely separate from and unrecognized by the health system, lacking the technology, data, and support to make the highest quality healthcare widely accessible. Maisha Meds develops technology solutions that leverage the pharmacy point of sale to increase visibility up and down medication supply chains and ensure evidence-based care. Better information and insight enables pharmacies, suppliers, and medication manufacturers to track inventories, forecast drug demand, purchase quality medicines, and provide patient follow-up and advice.

Who We’re Looking For

We are looking for an enthusiastic and experienced sales professional who has a background in pharmacy and/or pharmaceutical drug sales to lead our growing sales team and navigate the new organizational structure of merging regional sales efforts across both POS and Reorder. This person should already have an understanding of the needs and preferences of our core customers, small pharmacies with high price sensitivity, and the products on our platform. An ideal candidate has experience in sales, operations, marketing, developing and conducting sales training for team growth, and is excited to bring digital innovation into this space. This candidate enjoys a fast-paced working environment, loves working with and interacting with customers, and mentoring other team members to create a vibrant sales culture at Maisha Meds. This candidate is a customer-centric leader who will effectively bring pharmacies onto the Maisha Meds platform and work to tailor the sales experience to best suit our pharmacy partners.

Responsibilities Include

  • Develop a digital sales strategy and customer care approach, including strategy and leadership for managing a customer service line, mapping out touch points to ensure customers continue to be engaged with the POS and Reorder systems and providing follow-up advice and training as-needed. Ensure this is done in systematic way such that customers have outstanding experience with Maisha Meds platforms and associated forecasting and trade credit features
  • Support in the refining of the systems used to track the POS and Reorder sales processes
  • Support streamlining and scalability of digital sales and customer support team onboarding process
  • Lead a team in a unified sales and customer support strategy utilizing best in class approaches
  • Leadership in digital marketing strategy for both POS and Reorder platform expansion

Requirements

  • Bachelor’s degree (minimum) in pharmacy, sales, business or other related field
  • 3+ years working in enterprise, sales, marketing, or training, experience in medical, pharmacy, or pharmaceutical field preferred
  • Leadership experience, drive, and willingness to mentor others on the team
  • Humility, empathy, and a sense of humor. We are a small team that cares deeply about our work, and it is essential that we work well together
  • You care deeply about what we’re building and how it may change how healthcare is accessed for millions of patients.
  • A passion for building world class sales team with a desire to see the business scaled widely

Why you should come work with us

Our company aims to take the best of Silicon Valley, including the technical expertise, rapid iteration, and agile processes, and apply its approach to solving problems that affect millions across sub-Saharan Africa. Maisha Meds can offer an opportunity to drive real, quantifiable change, and lead a growing and passionate sales team. We are dedicated to our work and care deeply about our product’s impact, the clients and patients who use our software, and the company’s success. You’ll join our team to grow a small startup to a company serving tens of millions of people.

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Thursday, 17 December 2020

Branch Manager – Bungoma at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job purpose

Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.

Key responsibilities

  • Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
  • Overall responsible for branch profitability;
  • Meet the various revenue targets for all product lines as agreed with the businesses;
  • Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
  • Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
  • Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
  • Ensure each branch can serve clients of all Line of Businesses  i.e. branch has cross functional operations and customer service capabilities
  • Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
  • Responsible for ensure proper credit control management in the branch; and
  • General management and administration of the branch office.

Key Performance Measures

STRATEGIC PERSPECTIVE

  • Total Revenue (per client)
  • # Products (per client)
  • Branch Profitability
  • Customer Satisfaction Index
  • Key Talent Retention
  • Persistency levels

INITIATIVES PERSPECTIVE

Success of Single Distribution within the region & branch

OPERATIONAL PERSPECTIVE

  • % of employees achieving targets
  • % FA training plans executed
  • % processes re-engineered to serve the customers
  • % audit recommendations implemented
  • % FAs trained on all product lines
  • Revenue per FA
  • % Retention of high performing FAs

Working Relationships

  • External Relationships:
  • Britam customers
  • Insurance sector players

Knowledge, experience and qualifications required:

  • Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
  • 5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
  • Professional qualification in Insurance (ACII, FLMI or AIIK).

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Branch Manager-Kakamega at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job purpose

Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.

Key Responsibilities

  • Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
  • Overall responsible for branch profitability;
  • Meet the various revenue targets for all product lines as agreed with the businesses;
  • Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
  • Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
  • Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
  • Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
  • Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
  • Responsible for ensure proper credit control management in the branch; and
  • General management and administration of the branch office.

Key Performance Measures

STRATEGIC PERSPECTIVE

  • Total Revenue (per client)
  • # Products (per client)
  • Branch Profitability
  • Customer Satisfaction Index
  • Key Talent Retention
  • Persistency levels

INITIATIVES PERSPECTIVE

  • Success of Single Distribution within the region & branch

OPERATIONAL PERSPECTIVE

  • % of employees achieving targets
  • % FA training plans executed
  • % processes re-engineered to serve the customers
  • % audit recommendations implemented
  • % FAs trained on all product lines
  • Revenue per FA
  • % Retention of high performing FAs

Working Relationships

External Relationships

  • Britam customers
  • Insurance sector players

Knowledge, Experience And Qualifications Required

  • Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
  • 5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
  • Professional qualification in Insurance (ACII, FLMI or AIIK).

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Regional Manager at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.

Job purpose

Responsible for the sale of all lines of business within the Financial Advisors and Branch Network. The job holder also takes overall accountability for the regional branch activities within the assigned region and accountable for overall profitability of the branch regions.

Key Responsibilities

  • Overall responsible for branch profitability as the Unit CEO;
  • Co-ordinate and supervise staff in the regional office and ensure that company policies and procedures are observed;
  • Responsible for driving the achievement of regional sales revenue targets and by ensuring cross selling and upselling of products in branches;
  • Overall responsible for regional profitability per product or product portfolio
  • Assist the Head of FA and Branch Network to manage the performance of Branch Managers for all production as agreed;
  • Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
  • Develop, nurture, grow, motivate and support financial advisors within own branch to achieve their performance targets;
  • Monitor customer preferences to determine focus of sales efforts;
  • Manage sales costs to ensure profitability;
  • Meet the set persistency levels for all lines of business;
  • Gather and provide marketing intelligence feedback to facilitate development of strategies to give the company a competitive advantage;
  • Provide effective customer service to both prospective and existing customers; and
  • Aggregate sales performance and prepare regional report.

Key Performance Measures

STRATEGIC PERSPECTIVE

  • Total Revenue (per client)
  • # Products (per client)
  • Branch Profitability
  • Customer Satisfaction Index
  • Key Talent Retention
  • Persistency levels

INITIATIVES PERSPECTIVE

  • Success of Single Distribution within the region & branch

OPERATIONAL PERSPECTIVE

  • % of employees achieving targets
  • % FA training plans executed
  • % processes re-engineered to serve the customers
  • % audit recommendations implemented
  • % FAs trained on all product lines
  • Revenue per FA
  • % Retention of high performing FAs

Working Relationships

External Relationships

  • Britam customers
  • Insurance sector players

Knowledge, Experience And Qualifications Required

  • Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage;
  • 7-10 years’ experience in a similar position; 3-4 of which should be in a managerial capacity; and
  • Professional qualification in Insurance (ACII, FLMI or AIIK).

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Officer, Livelihoods – ASAL Tana River at Concern Worldwide

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Reports to: Direct: Manager- Health and Nutrition, Tana River

Direct Reports: None

Job Location: Hola, Galole Sub County with frequent travels to both Tana North and Garsen sub Counties of Tana River County

Contract Details

One (1) Year Fixed Term Renewable Contract Subject to Performance and Availability of Funds

Starting Salary of the Pay Grade 5

Group Pension

Group Medical Cover (Principal & 3 Dependants)

Group Life Assurance Cover

WIBA Plus/Personal Accident Cover

Job Summary

To provide technical leadership in the implementation of the Tana River Livelihoods and Agri-nutrition project with a focus on agricultural production using Climate Smart Agriculture practices.

Main Duties & Responsibilities

  • Provide technical leadership in agricultural production practices in Tana River County for Concern Worldwide projects.
  • Train and mentor community level agricultural resource persons
  • In close consultation with both direct and technical managers, implement of the Tana River livelihoods program activities in the approved quarterly costed work plans
  • Document case studies, success stories and brief activity reports on a monthly basis for all activities implemented
  • Establish a working relationship with the Tana River County Government Departments of Agriculture, Lands, Livestock and Fisheries; Health, Water and Sanitation and engage them in the day to day implementation of activities
  • Advice the line manager on necessary changes as observed on the ground in order to improve implementation of planned interventions
  • Network with like-minded partners at sub-county level in order to optimize programme delivery
  • Represent Concern Worldwide at Sub County level coordination and technical forums in: Citizen participation linked to areas of interest of livelihoods, Crop production forums, livestock production forums, natural resource management forums and others as will be specified by the line manager and/or the Senior Manager Livelihoods
  • Foster linkages between target communities and community groups with the relevant government departments and the private sectors as appropriate and as will be defined in the annual work plan. This will entail mapping out and identifying the relevant government departments and private sectors that will be appropriate at sub County and ward level.

Responding To Emergencies

  • Participate and contribute as necessary towards Concern’s Emergency response as and when necessary
  • Comply with Concern’s health, safety and security guidelines during emergencies

Concern Code of Conduct and Associated Policies

  • To adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern Code of Conduct.
  • To support and promote the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to their team, partner organisations and beneficiaries, and be committed to providing a safe working environment.
  • To contribute to the establishment of preventive measures to reduce the potential for abuse in Concern programme (as per P4 section 6).

Qualifications, Skills And Experience

  • A Bachelor’s Degree in Agriculture or Agricultural production related field
  • At least two (2) years’ experience in a role involving technical extension service provision for agricultural production including irrigation agriculture
  • Must have a working knowledge of Project Cycle Management and Climate Smart Agriculture
  • Candidates with working knowledge of Community Managed Disaster Risk Reduction, Natural Resource Management, Agro-Pastoral Field Schools, Making Markets work for the Poor and Value Chains Development will be considered as an additional advantage.
  • Fluency in spoken and written language in English, Swahili. Knowledge of at least one of the local languages spoken in Tana River County is an added advantage
  • Strong written and oral communication skills
  • Good computing and report writing skills
  • Be able to work independently, as well as in a team
  • Strong leadership and management skills
  • Be willing to accept responsibility and to show good judgment, initiative, and resourcefulness.

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behavior expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland.

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Officer Monitoring & Evaluation Tana River at Concern Worldwide

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Job Location: Hola town with frequent travel up to 70% to project sites within Tana River Sub Counties of Tana Delta, Galole and Tana North

Reports to: Manager Health and Nutrition Tana River

Technical Manager – Snr Officer – Surveys and Surveillance

Contract Details

One (1) Year Fixed Term Renewable Contract Subject to Performance and Availability of Funds

Starting Salary of the Pay Grade Grade 5

Group Pension

Group Medical Cover (Principal & 3 Dependants)

Group Life Assurance Cover

WIBA Plus/Personal Accident Cover

Job Summary

The Officer Monitoring and Evaluation (M&E), Tana River will take overall responsibility of the coordination, implementation and review of the M&E needs of the Tana River County Programme. This includes but not limited to: supporting respective programmes undertake regular monitoring, periodic evaluation, leadership in research, documenting learning and completing the programme toolkit in line with the requirements of the country office M&E framework. In addition, the M&E officer will be lead researcher in administering, analysing and reporting on the Zurich Flood Resilience Measurement Tool under the Zurich project in 13 villages of Tana Delta sub County.

Main Duties & Responsibilities

Direct Provision of M&E related Technical Support

  • Participate in all M&E trainings required for M&E officer for the delivery of the M&E needs of the Tana River County Programme
  • Training of programme staff, enumerators and any government officials engaged in the application of the Zurich Flood Resilience Measurement tool
  • Develop in line with provided templates monthly, quarterly and annual reports based on the Zurich Flood Resilience Measurement tool
  • In close collaboration with the line and technical managers, lead in the development of key findings and lessons learnt from the administration of the Zurich Flood Resilience Measurement tool
  • Develop, adapt and roll out M&E related tools and technological innovations for collecting, collating, analysing data and report generation with an aim of improving the Tana River County Programme.
  • Generate project information and dash boards for tracking and depicting progress on Tana River County programme implantation and learning.
  • Provide technical leadership to the Tana River County Programme in the development of specific project M&E plans, programme toolkits and indicator tracking matrices in line with specific M&E requirements of existing and new projects in the County.
  • Participate in the development and review of the Tana River County Programme costed work plan in addition to leading in tracking of monthly and quarterly progress made on the costed work plan.
  • Lead in the determination and development of Tana River County M&E capacity development needs amongst programme staff and any technical support towards the delivery of the core responsibilities of the M&E officer.
  • Develop the overall framework, for program M&E, quarterly review, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems.

Oversight and Quality Assurance

  • Support the line manager in facilitating the Tana River County Programme monthly and quarterly programme review meetings
  • Support the line manager in ensuring the progress against costed work plan and programme toolkit commitments are shared during the monthly and quarterly programme review meetings
  • Plan and conduct regular field monitoring visits and provide written feedback to relevant projects on performance based on monitoring data findings.
  • Support the line manager in the development of templates and guidance to document best practices including case studies across all projects in Tana River. The responsibility of drafting the documents rests with the programme staff while the M&E officer reviews and helps refine shared documents.

Capacity Building, Collaboration and Learning

  • Develop, manage and regularly update a repository of all Tana River County projects reports, surveys, etc
  • During emergencies, support emergency response activities through taking leadership in needs assessment either through primary or secondary data collection and participating in data validation forums within Tana River County.
  • Any other tasks as delegated by the line manager

Concern Code of Conduct and Associated Policies

  • Adhere to the standards of conduct outlined in the Concern Code of Conduct and Associated Policies.

Qualifications, Skills And Experience

  •  Bachelors degree in Statistics, Monitoring and Evaluation. Candidates with an advanced certificate in statistics from a recognized institution will have added advantage.
  • Ability to use at an advanced level statistical software (ENA for SMART, SPSS and STATA) is required
  • Proven competency in ethical principles of research, statistical analysis and complex survey design and analysis is required
  • Proficiency in coding data collection tools using software such as ODK, Kobo Collect etc. required
  • At least two (2) years’ experience as an M&E officer and/or statistician required.
  • Experience in surveys, surveillance, qualitative data collection and advanced analysis highly desired.
  • Excellent report writing, communication, interpersonal, ToT, networking and coordination skills
  • Proficient in the use of computer applications
  • Fluent in both spoken and written English and Kiswahili.

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Officer Monitoring & Evaluation – Marsabit at Concern Worldwide

We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Job Location: Marsabit with frequent travel upto 40% to project sites within Marsabit County Manager

Contract Details

One (1) Year Fixed Term Renewable Contract Subject to Performance and Availability of Funds

Starting Salary of the Pay Grade 5

Group Pension

Group Medical Cover (Principal & 3 Dependants)

Group Life Assurance Cover

WIBA Plus/Personal Accident Cover

Job Summary

The Monitoring and Evaluation (M&E) Officer will be responsible for coordination and implementation of the monitoring and evaluation, research, and learning framework of the Marsabit county program. The Monitoring and Evaluation Officer will provide technical support and guidance in monitoring and evaluating to improve quality programing using the country M&E guideline and program toolkit to both program staff and government departments. The officer will take a role in promoting of key learnings for the improvement of the programmes in Marsabit and for wider learning of the organisation.

Main Duties & Responsibilities

Direct Provision of M&E related Technical Support

  • Develop the county program monitoring plan (PMP) of the projects in collaboration with county program manager and sector technical heads.
  • Assist in the development and finalization of the costed work plan and implementation plan project Work Plan and keep it updated in accordance with project activities and timeframes as relevant.
  • Assist in the revision of the program project log frame matrix, particularly in the areas of performance indicators and their measurement.
  • Develop the overall framework, for program M&E, quarterly review, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems. Support project progress reporting, project mid-term review and final evaluation.
  • Review the quality of existing data, the methods of collecting it, and the degree to which it will provide good information for result based management.
  • Validating and verifying core indicators against the different sources of information. Collect data on a regular basis to measure achievement against the performance indicators.
  • Compiling, analysing and reporting data for key programmatic outputs and outcomes indicators.
  • Ensuring timely production of monthly, quarterly and annual donor reports based on agreed performance indicators.
  • With collaborating partners and government department, review their existing approaches and management information systems and agree on any required changes, support and resources.
  • Develop a plan for project-related capacity-building on M&E and for any computer-based support that may be required. Building capacity of the programme teams on Planning, Monitoring and Evaluation (PM&E) in collaboration with technical heads and M&E manger.

Oversight and Quality Assurance

  • Working with the programme team to coordinate progream review meetings.
  • Conducting regular field monitoring visits and provide feedback to relevant sector lead.
  • Ensure that implementation of field activities adheres to costed work plan.
  • Document/ support documentation of best practices across all sectors in the programme area.
  • Provide feedback to programme teams on projects’ performance based on monitoring data findings.
  • Track and draw the attention of the line and technical managers on implementation progress and any deviation of the Annual Work Plan, Quarterly Costed Work Plan and Programme Toolkit.
  • Monitoring of programme related trainings for quality and adherence to Concern SOPs.
  • Maintain and administer the M&E database; analyse and aggregate findings.

Capacity Building, Collaboration and Learning

  • Manage and regularly update a repository of all programme reports, surveys, etc. for the field level programme (Marsabit).
  • Support emergency response activities as and where necessary. This includes compiling and tracking of emergency response related data at Marsabit level.
  • Any other tasks as delegated by the line manager
  • Identify lessons learned and develop case studies to capture qualitative outputs of the project. Provide advice to managers on improving project performance using M&E findings.

Communication

  • Produce reports on M&E findings and prepare presentations based on M&E data as required.
  • Provide the county program manager with management information she/he may require.
  • Check that monitoring data are discussed in appropriate forum and in a timely fashion in terms of implications for future action. If necessary, create such discussions to fill any gap.
  • Perform other duties as may be assigned by the county program manager and M&E

Concern’s Code of Conduct and Associated Policies

  • Adhere to the standards of conduct outlined in the Concern’s Code of Conduct and Associated Policies

Qualifications, Skills And Experience

  • Graduate degree in Statistics, Monitoring and Evaluation, Economics, Social Sciences or Equivalent. Advanced certificate in M&E and statistics preferred.
  • At least two (2) years’ experience in professional experience in the field of M&E.
  • Experience in coordinating and conducting Health and Nutrition surveys and evaluations highly desired.
  • Excellent written and public communication and negotiation skills.
  • Able to use statistical software (ENA for SMART, SPSS and STATA)Proven competency in ethical principles of research, statistical analysis and complex survey design and analysis
  • Excellent report writing, communication, interpersonal, ToT, networking and coordination skills
  • Proficient in the use of computer applications and ODK.

Fluent in both spoken and written English and Kiswahili

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behavior expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland.

The post Officer Monitoring & Evaluation – Marsabit at Concern Worldwide appeared first on Jobs in Kenya - http://jobwebkenya.com/.



The post Officer Monitoring & Evaluation – Marsabit at Concern Worldwide is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/