Customer Service Representative at Polytank

Polytanks and Containers Kenya Ltd is an emerging manufacturer of water and sanitation solutions. Potable water is a scarce resource and we play a pivotal role in society to access it. Our continual R & D ensures the application of technology in this need of society. Polytanks is diversified with a wide product range that is recognized throughout the industry as the finest available. Polytanks commands an enviable reputation in the Kenyan business scene for being one of the leading producers of water tanks in Africa. The company has become a pacesetter in the Plastic Water Storage Tanks Industry not only in Kenya but the whole of Africa.

Basic Function:

The Customer Service Representative position is to ensure proper customer service is being delivered.

Job Description

• Open and maintain customer recording information
• Answering customer calls
• Combining orders for dispatch
• Calling walk-in customers to confirm customer availability before dispatch
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Keep records of customer interactions, process customer accounts and file documents
• Resolve customer complaints via phone, email, mail or social media

Skills and Qualifications:

• Skills in computer
• Experience needed 1 year in customer service
• Knowledge of SAP will be an added advantage
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school, Diploma or equivalent; college degree preferred

The post Customer Service Representative at Polytank appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Customer Service Representative at Polytank is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Account Technology Strategist at Microsoft

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world’s largest software maker by revenue, and one of the world’s most valuable companies.

The Account Technology Strategist is at the forefront of our digital transformation efforts for our industry focused enterprise customers. ATS works exclusively to dissect the industry of a specific customer, map industry scenarios to the technical foundation, understand and translate the customer priorities and desired outcomes, and orchestrate resources in the customer’s digital journey. ATS’s technical acumen and industry expertise enables the customer to do business in new disruptive ways. ATS drives the adoption of Microsoft Azure Cloud, Modern Workplace solutions, and Microsoft Dynamics 365. ATS is the owner of the CIO/CTO relationship, and a dedicated virtual CTO.

 This Job Will Provide You:

• A forum to leverage your technical expertise and industry acumen
• Authorization to make major disruptions and changes to the technical architecture to enable transformative industry solutions
• An opportunity to drive your customers to do business in new and transformational ways
• The chances to inspire and lead teams of deep technology experts from the customer, partner, and Microsoft
• Drive trusted relationship with the customer

Responsibilities

We are looking for you to demonstrate deep expertise in our customer’s industry and business, knowledge of the markets in which customer operates, and Microsoft’s capability to help the customer drive their digital transformation. You may have a track record in our customers’ industries and may have performed in positions such as CIO, CTO, CDO. The broad scope of responsibility of this role requires a solid understanding of both business and technology strategy, change management, and a principled approach to broad digital transformation challenges and opportunities. You may also share a common set of characteristics, such as strong leadership and people skills, and bring the experience that drive innovation and customer value.

You will be focused on the following priorities:

• Own, manage and develop the technical business relationship with the CIO/CTO of the customer
• Lead the translation of the customer’s desired business outcomes into industry technical architecture
• Lead the technical delivery by motivating and inspiring all technical resources involved in delivering the customer’s desired outcome.

Your specific actions will include:

• Digital Transformation – disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase Microsoft’s unique value proposition
• Inspirational Leadership – orchestrating technical teams in order to help solidify the path to the complex, yet exciting journey. Beyond orchestration, you will display the ability to rely on the help of others and ensure there is an interest to engage
• Technical Architecture Leadership – leading the design of technical architectures in industries such as Government, Education, Healthcare, Financial Services, Telco,
• Technical Sales Leadership – differentiating yourself by having a strong focus on both technology and industry
• Executive Presence – owning relationships with technology executives -CIO/CTO and members of their office and influencing relationships with CEO/CFO

Qualifications

Qualifications Required:

• 8+ years of experience in digital transformation roles
• Confident in your sales ability to drive cloud adoption and consumption
• Ability to orchestrate virtual teams to maximize the revenue opportunity
• Define the technology roadmap of clients within your given industry of knowledge
• 8+ years of experience leading technical teams
• 8+ years of technical sales experience
• Bachelor’s degree in computer engineering or business administration related degree.
• Additional training or education in business, sales, or marketing preferred
• Experience in business consulting or consultative selling is desired

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The post Account Technology Strategist at Microsoft appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Account Technology Strategist at Microsoft is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Brand Manager at Cipla

Cipla is a global pharmaceutical company which uses cutting edge technology and innovation to meet the everyday needs of all patients. For over 80 years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Our portfolio includes over 1000 products across wide range of therapeutic categories with one quality standard globally. Whilst delivering a long-term sustainable business, Cipla recognises its duty to provide affordable medicines. Cipla’s emphasis on access for patients was recognised globally for the pioneering role played in HIV/AIDS treatment as the first pharmaceutical company to provide a triple combination anti-retroviral (ARV) in Africa at less than a dollar a day and thereby treating many millions of patients since 2001. Cipla’s research and development focuses on developing innovative products and drug delivery systems.

This individual will be responsible for developing brand strategies, marketing plans, and product innovations to drive product growth. They should feel comfortable working cross-functionally to execute these strategies and ensure brand consistency.

Responsibilities

• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Creation and development of integrated marketing plans in conjunction with the Regional Marketing Manager.
• Brand Plan execution -includes but not limited to marketing initiatives and identifying appropriate marketing channels to reviewing and marketing materials development
• Development of messaging/communication essential to establishing brand recognition through guidance from Marketing Manager
• Manage relations with creative, events and other servicing departments with the organisation.
• Work closely with the Regional Marketing Manager in launching and providing materials for new product/s.

Qualifications

• Bachelor’s degree or equivalent in biochemistry, biomedical sciences or any biological science degree
• A post graduate degree wil be an added advantage
• 3+ years’ brand management or marketing experience in Pharmaceutical field

The post Brand Manager at Cipla appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Brand Manager at Cipla is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Customer Service Representative at Polytank

Polytanks and Containers Kenya Ltd is an emerging manufacturer of water and sanitation solutions. Potable water is a scarce resource and we play a pivotal role in society to access it. Our continual R & D ensures the application of technology in this need of society. Polytanks is diversified with a wide product range that is recognized throughout the industry as the finest available. Polytanks commands an enviable reputation in the Kenyan business scene for being one of the leading producers of water tanks in Africa. The company has become a pacesetter in the Plastic Water Storage Tanks Industry not only in Kenya but the whole of Africa.

Basic Function:

The Customer Service Representative position is to ensure proper customer service is being delivered.

Job Description

• Open and maintain customer recording information
• Answering customer calls
• Combining orders for dispatch
• Calling walk-in customers to confirm customer availability before dispatch
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Keep records of customer interactions, process customer accounts and file documents
• Resolve customer complaints via phone, email, mail or social media

Skills and Qualifications:

• Skills in computer
• Experience needed 1 year in customer service
• Knowledge of SAP will be an added advantage
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school, Diploma or equivalent; college degree preferred

The post Customer Service Representative at Polytank appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Customer Service Representative at Polytank is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Account Technology Strategist at Microsoft

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world’s largest software maker by revenue, and one of the world’s most valuable companies.

The Account Technology Strategist is at the forefront of our digital transformation efforts for our industry focused enterprise customers. ATS works exclusively to dissect the industry of a specific customer, map industry scenarios to the technical foundation, understand and translate the customer priorities and desired outcomes, and orchestrate resources in the customer’s digital journey. ATS’s technical acumen and industry expertise enables the customer to do business in new disruptive ways. ATS drives the adoption of Microsoft Azure Cloud, Modern Workplace solutions, and Microsoft Dynamics 365. ATS is the owner of the CIO/CTO relationship, and a dedicated virtual CTO.

 This Job Will Provide You:

• A forum to leverage your technical expertise and industry acumen
• Authorization to make major disruptions and changes to the technical architecture to enable transformative industry solutions
• An opportunity to drive your customers to do business in new and transformational ways
• The chances to inspire and lead teams of deep technology experts from the customer, partner, and Microsoft
• Drive trusted relationship with the customer

Responsibilities

We are looking for you to demonstrate deep expertise in our customer’s industry and business, knowledge of the markets in which customer operates, and Microsoft’s capability to help the customer drive their digital transformation. You may have a track record in our customers’ industries and may have performed in positions such as CIO, CTO, CDO. The broad scope of responsibility of this role requires a solid understanding of both business and technology strategy, change management, and a principled approach to broad digital transformation challenges and opportunities. You may also share a common set of characteristics, such as strong leadership and people skills, and bring the experience that drive innovation and customer value.

You will be focused on the following priorities:

• Own, manage and develop the technical business relationship with the CIO/CTO of the customer
• Lead the translation of the customer’s desired business outcomes into industry technical architecture
• Lead the technical delivery by motivating and inspiring all technical resources involved in delivering the customer’s desired outcome.

Your specific actions will include:

• Digital Transformation – disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase Microsoft’s unique value proposition
• Inspirational Leadership – orchestrating technical teams in order to help solidify the path to the complex, yet exciting journey. Beyond orchestration, you will display the ability to rely on the help of others and ensure there is an interest to engage
• Technical Architecture Leadership – leading the design of technical architectures in industries such as Government, Education, Healthcare, Financial Services, Telco,
• Technical Sales Leadership – differentiating yourself by having a strong focus on both technology and industry
• Executive Presence – owning relationships with technology executives -CIO/CTO and members of their office and influencing relationships with CEO/CFO

Qualifications

Qualifications Required:

• 8+ years of experience in digital transformation roles
• Confident in your sales ability to drive cloud adoption and consumption
• Ability to orchestrate virtual teams to maximize the revenue opportunity
• Define the technology roadmap of clients within your given industry of knowledge
• 8+ years of experience leading technical teams
• 8+ years of technical sales experience
• Bachelor’s degree in computer engineering or business administration related degree.
• Additional training or education in business, sales, or marketing preferred
• Experience in business consulting or consultative selling is desired

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The post Account Technology Strategist at Microsoft appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Account Technology Strategist at Microsoft is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Brand Manager at Cipla

Cipla is a global pharmaceutical company which uses cutting edge technology and innovation to meet the everyday needs of all patients. For over 80 years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Our portfolio includes over 1000 products across wide range of therapeutic categories with one quality standard globally. Whilst delivering a long-term sustainable business, Cipla recognises its duty to provide affordable medicines. Cipla’s emphasis on access for patients was recognised globally for the pioneering role played in HIV/AIDS treatment as the first pharmaceutical company to provide a triple combination anti-retroviral (ARV) in Africa at less than a dollar a day and thereby treating many millions of patients since 2001. Cipla’s research and development focuses on developing innovative products and drug delivery systems.

This individual will be responsible for developing brand strategies, marketing plans, and product innovations to drive product growth. They should feel comfortable working cross-functionally to execute these strategies and ensure brand consistency.

Responsibilities

• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Creation and development of integrated marketing plans in conjunction with the Regional Marketing Manager.
• Brand Plan execution -includes but not limited to marketing initiatives and identifying appropriate marketing channels to reviewing and marketing materials development
• Development of messaging/communication essential to establishing brand recognition through guidance from Marketing Manager
• Manage relations with creative, events and other servicing departments with the organisation.
• Work closely with the Regional Marketing Manager in launching and providing materials for new product/s.

Qualifications

• Bachelor’s degree or equivalent in biochemistry, biomedical sciences or any biological science degree
• A post graduate degree wil be an added advantage
• 3+ years’ brand management or marketing experience in Pharmaceutical field

The post Brand Manager at Cipla appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Brand Manager at Cipla is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Customer Service Representative at Polytank

Polytanks and Containers Kenya Ltd is an emerging manufacturer of water and sanitation solutions. Potable water is a scarce resource and we play a pivotal role in society to access it. Our continual R & D ensures the application of technology in this need of society. Polytanks is diversified with a wide product range that is recognized throughout the industry as the finest available. Polytanks commands an enviable reputation in the Kenyan business scene for being one of the leading producers of water tanks in Africa. The company has become a pacesetter in the Plastic Water Storage Tanks Industry not only in Kenya but the whole of Africa.

Basic Function:

The Customer Service Representative position is to ensure proper customer service is being delivered.

Job Description

• Open and maintain customer recording information
• Answering customer calls
• Combining orders for dispatch
• Calling walk-in customers to confirm customer availability before dispatch
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Keep records of customer interactions, process customer accounts and file documents
• Resolve customer complaints via phone, email, mail or social media

Skills and Qualifications:

• Skills in computer
• Experience needed 1 year in customer service
• Knowledge of SAP will be an added advantage
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school, Diploma or equivalent; college degree preferred

The post Customer Service Representative at Polytank appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Customer Service Representative at Polytank is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Account Technology Strategist at Microsoft

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world’s largest software maker by revenue, and one of the world’s most valuable companies.

The Account Technology Strategist is at the forefront of our digital transformation efforts for our industry focused enterprise customers. ATS works exclusively to dissect the industry of a specific customer, map industry scenarios to the technical foundation, understand and translate the customer priorities and desired outcomes, and orchestrate resources in the customer’s digital journey. ATS’s technical acumen and industry expertise enables the customer to do business in new disruptive ways. ATS drives the adoption of Microsoft Azure Cloud, Modern Workplace solutions, and Microsoft Dynamics 365. ATS is the owner of the CIO/CTO relationship, and a dedicated virtual CTO.

 This Job Will Provide You:

• A forum to leverage your technical expertise and industry acumen
• Authorization to make major disruptions and changes to the technical architecture to enable transformative industry solutions
• An opportunity to drive your customers to do business in new and transformational ways
• The chances to inspire and lead teams of deep technology experts from the customer, partner, and Microsoft
• Drive trusted relationship with the customer

Responsibilities

We are looking for you to demonstrate deep expertise in our customer’s industry and business, knowledge of the markets in which customer operates, and Microsoft’s capability to help the customer drive their digital transformation. You may have a track record in our customers’ industries and may have performed in positions such as CIO, CTO, CDO. The broad scope of responsibility of this role requires a solid understanding of both business and technology strategy, change management, and a principled approach to broad digital transformation challenges and opportunities. You may also share a common set of characteristics, such as strong leadership and people skills, and bring the experience that drive innovation and customer value.

You will be focused on the following priorities:

• Own, manage and develop the technical business relationship with the CIO/CTO of the customer
• Lead the translation of the customer’s desired business outcomes into industry technical architecture
• Lead the technical delivery by motivating and inspiring all technical resources involved in delivering the customer’s desired outcome.

Your specific actions will include:

• Digital Transformation – disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase Microsoft’s unique value proposition
• Inspirational Leadership – orchestrating technical teams in order to help solidify the path to the complex, yet exciting journey. Beyond orchestration, you will display the ability to rely on the help of others and ensure there is an interest to engage
• Technical Architecture Leadership – leading the design of technical architectures in industries such as Government, Education, Healthcare, Financial Services, Telco,
• Technical Sales Leadership – differentiating yourself by having a strong focus on both technology and industry
• Executive Presence – owning relationships with technology executives -CIO/CTO and members of their office and influencing relationships with CEO/CFO

Qualifications

Qualifications Required:

• 8+ years of experience in digital transformation roles
• Confident in your sales ability to drive cloud adoption and consumption
• Ability to orchestrate virtual teams to maximize the revenue opportunity
• Define the technology roadmap of clients within your given industry of knowledge
• 8+ years of experience leading technical teams
• 8+ years of technical sales experience
• Bachelor’s degree in computer engineering or business administration related degree.
• Additional training or education in business, sales, or marketing preferred
• Experience in business consulting or consultative selling is desired

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The post Account Technology Strategist at Microsoft appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Account Technology Strategist at Microsoft is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Brand Manager at Cipla

Cipla is a global pharmaceutical company which uses cutting edge technology and innovation to meet the everyday needs of all patients. For over 80 years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Our portfolio includes over 1000 products across wide range of therapeutic categories with one quality standard globally. Whilst delivering a long-term sustainable business, Cipla recognises its duty to provide affordable medicines. Cipla’s emphasis on access for patients was recognised globally for the pioneering role played in HIV/AIDS treatment as the first pharmaceutical company to provide a triple combination anti-retroviral (ARV) in Africa at less than a dollar a day and thereby treating many millions of patients since 2001. Cipla’s research and development focuses on developing innovative products and drug delivery systems.

This individual will be responsible for developing brand strategies, marketing plans, and product innovations to drive product growth. They should feel comfortable working cross-functionally to execute these strategies and ensure brand consistency.

Responsibilities

• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Creation and development of integrated marketing plans in conjunction with the Regional Marketing Manager.
• Brand Plan execution -includes but not limited to marketing initiatives and identifying appropriate marketing channels to reviewing and marketing materials development
• Development of messaging/communication essential to establishing brand recognition through guidance from Marketing Manager
• Manage relations with creative, events and other servicing departments with the organisation.
• Work closely with the Regional Marketing Manager in launching and providing materials for new product/s.

Qualifications

• Bachelor’s degree or equivalent in biochemistry, biomedical sciences or any biological science degree
• A post graduate degree wil be an added advantage
• 3+ years’ brand management or marketing experience in Pharmaceutical field

The post Brand Manager at Cipla appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Brand Manager at Cipla is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/