Trending Jobs: 2021-10-10

Friday, 15 October 2021

3G RAN Solution Architect at Tangent International

For over thirty years Tangent have built a reputation for providing high quality recruitment services to a diverse and truly international client base. Having worked in 175 countries, with candidates and clients from 220, there are few companies in the world who can match our global expertise. Tangent are possibly the most experienced international recruiter on the planet. We believe we have re-located more talented individuals to more international locations than any other company ever

Job Details

Provide technical support and liaison with RAN related problem.
Provide technical support in customer discussion, presentation, and workshop
Monitor G900 and G1800 Re-farming activity for U900 and LTE activation.
2G, 3G and LTE parameter consistency checks, tuning and optimization to improve throughput, Accessibility, Retainability, Mobility etc.
Handling customer complaints and provide solution with proper explanation report.
Whole Network parameter audit and to provide recommendation to sort-out inconsistencies
Necessary feature implementation and recommend parameters settings to better data services
Excellent knowledge on Ericsson tools, products and services.

Responsibilities

A minimum of 7 years work experience in RF Design, Initial Tuning & Optimization
5 years proven expertise on Tuning for in mature Networks
Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0
Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)
Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000)
Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER)
Good Knowledge on the Ericsson RAN Portfolio
RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)

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Senior Market Access Manager at Drugs for Neglected Diseases initiative (DNDi)

Drugs for Neglected Diseases initiative (DNDi) is an independent, not-for-profit drug development initiative established in 2003 by five publicly-funded research organizations – Malaysian Ministry of Health, Kenya Medical Research Institute, Indian Council of Medical Research, Oswaldo Cruz Foundation Brazil, and the Institut Pasteur – as well as an international humanitarian organization, MÃ©decins Sans FrontiÃ¨res. The UNICEF/UNDP/World Bank/WHO’s Special Programme for Research and Training in Tropical Diseases (TDR) is a permanent observer. With a robust portfolio, DNDi aims to develop new, improved, and field-relevant drugs for neglected diseases, including leishmaniasis, human African trypanosomiasis (sleeping sickness), Chagas disease, malaria, filarial diseases, paediatric HIV, mycetoma, and hepatitis C that afflict the poorest populations of the world.

Purpose of the position

The Senior Market Access Manager will support the translation of new clinical evidence into policy and routine practice in five target countries – Kenya, Ethiopia, Sudan, South Sudan and Uganda. We are looking for someone who has extensive experience setting up and managing public health projects in East Africa, preferably on Leishmaniasis and/or other Neglected Tropical Diseases.
The Senior Market Access Manager will work in very close collaboration and guidance from the Ministry of Health leishmaniasis national program and respective NTD national working groups. The position will be based in Nairobi, Kenya but expected to spend significant portion of their time in Ethiopia and other countries in East Africa.

Specific Job Responsibilities

Act as a thought leader for VL in the East Africa region, working under the supervision of the DNDi Access Head and in collaboration with regional leadership to develop and guide strategies to improve access to high-quality VL services across the region and address service gaps, identify national and regional priorities, support the development and implementation of appropriate programs and interventions, and fundraising as needed.
Following the workplan described in the European & Developing Countries Clinical Trials Partnership (EDCTP) funded VL Access consortium, work closely with DNDi Disease Head and other relevant people to develop the program strategy, identify new opportunities for engagement, develop and deliver on develop clear operational plans for execution. This includes assisting the LeishAccess project coordinator in the management of the different working packages in close collaboration with WP5 members.
Coordinate training and capacity building activities collaboratively with key national institutions.
With support from Procurement expert, help governments ensure an uninterrupted supply of essential VL commodities in the project countries by building stock monitoring tools and dashboards and working closely with procurement agents and government logistics units to understand and map funding flows, ordering cycles, and delivery timelines.
Serve as a thought leader on product regulatory issues in East Africa, mitigating delays where necessary by facilitating communication between suppliers and buyers (e.g., WHO, national drug regulatory bodies etc)
Establish and maintain effective and collaborative working relationships and engagement with Ministry of Health, WHO, local and regional institutional partners, and technical/academic institutions at national levels, and ensure maximum coordination of resources and effort.
Provide strategic and high-quality technical assistance to the government as needed/requested, and nurture a trusted relationship with government partners based on a track record of delivering results that exceed expectations in speed and quality.
Identify key impediments to the successful execution of the program strategy and work with the MOH and partners to develop and implement solutions to rapidly address these bottlenecks.
Facilitate donor communication and manage monitoring and reporting of financial and programmatic progress.
Support fundraising efforts to secure opportunities for broader scale-up and impact. This includes engaging in high-level interactions with governments and donors to represent organisation’s vision and pitch our tools, approaches and interventions.

The above list of responsibilities is not exhaustive, and you may be required to undertake other responsibilities appropriate to your grade. This job description may be subject to review.

Reporting line

· The Senior Market Access Manager reports to NTD Head of Access

Dotted reporting line to the Head of Visceral Leishmaniasis
Close working relationship with the Head of Regional Clinical Operations (EA), relevant members of the DNDi African regional office, Nairobi and DNDi global disease teams.

Interactions

Works in coordination with Access and VL team, based in Geneva, and in the regional offices; as well as with other transversal R&D units (Medical Affairs, Pharmaceutical Development, Translational Sciences)
This role promotes programs and maintains productive relationships by projecting the image of a credible partner and ensures commitment of partners.

Job Requirements

Skills and Attributes

Very strong ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines
Very clear and systematic thinking that demonstrates strong judgment and problem solving competencies
Very strong communication skills in multicultural, multi-lingual environments
Very strong ability to work effectively as part of a multicultural team
Very well organized and structured
Very strong analytical skills
Very strong ability to lead project delivery
Very strong ability to manage large size projects with budget management
Strong strategic thinking and leadership abilities
Very strong management, negotiation, and advocacy skills
Very strong ability to exercise high degree of independence to support program delivery and explore new areas of activities
Very strong ability to interact with internal and external stakeholders
Lead and motivate a team for optimum performance, supervising junior staff

Experience

Over 8 years in Senior role
Proven ability to work effectively in a team environment and matrix structure
working on public health issues, preferably leishmaniasis and other communicable diseases.
Prior experience working in Eastern Africa is strongly preferred.
Experience working on new product introduction, procurement and supply chain management in East Africa.
Excellent written and oral communication skills, and a track record of consensus building and managing relationships with a range of stakeholders across sectors
Experience and understanding of monitoring and evaluation for large, complex projects
Ability to demonstrate high performance conceiving, planning, and executing on complex programs in unstructured and demanding environments without extensive operational support

Education

· Advanced Degree (Masters Public Health or master’s in Business Administration) or equivalent.

Other Requirements

• Travel up to 60%

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Assistant Internal Audit Manager at Hotpoint Appliances Ltd

Hotpoint Appliances Ltd was established in 1984. Its first store was located in the Sarit Centre shopping mall in Nairobi. In late 1990s Hotpoint was awarded the Sole Distributorship Agency for LG Electronics. Later on, it went on to acquire agencies for other global brands including Ariston, Westpoint and Kenwood. The company quickly expanded its operations throughout Kenya, and by 2002 is was on the the region’s largest retailers and wholesalers of consumer electronics and entertainment products. Founded on the philosophy of Customer Value and Service. The company’s success is dependent on building and maintaining customer loyalty. Through strong supplier partnerships, we expect to provide customers with quality products featuring the latest technology, while offering unparalleled after-sales service. Our Vision To enhance the lifestyle of our Eastern African Customers Our Mission To supply and support domestic and commercial electronic appliances Our Core Values Integrity and Excellence We absolutely believe in doing the right thing: for our customers, our people and all stakeholders. Teamwork, Empowerment and Growth We develop ourselves as people, and we work collaboratively between individuals, departments, locations and levels.

Hotpoint Appliances Limited has an exciting career opportunity in the Internal Audit Department. We are seeking for talented, dynamic, self-driven and results-oriented individual who is committed to excellent performance and participating in our growth strategy.

Job Purpose

To assist in the development of the annual audit plan, IA strategic plan, IA performance as per the approved audit plan and other special assignments. He/she will also supervise/review the output of the audit assistants. The person will also deputize the IA manager.
Assist the Internal audit manager in the development and/or execution of the annual audit plan, department budget, staff training requirements, and innovation initiatives to improve the company/department processes.
Conduct IT audits, review of systems, applications and IT processes.
Performing the company-wide risk assessment and maintaining the risk register.
Preforming financial and tax audits of the company.
Performance of internal audit reviews, to include preliminary survey, development of audit program, the performance of fieldwork, reporting & follow-up as directed by the Internal Audit Manager.
Review for work performed & draft reports by Internal audit assistants and ensure working papers have been documented as per the Internal Audit Procedures for the Internal audit manager review.
Ensure all the assigned audits/ engagements are completed within the agreed timelines.
Following up on the audit recommendation to ensure all are implemented and generating monthly reports to the internal audit manager on the pending audit findings.
Evaluating internal processes and controls, and preparing audit reports with value-added recommendations to Internal Audit Manager.
Prepare a quarterly report on high-risk issues in the audited areas for Internal Audit Manager review

Requirements

Qualification and Experience

Bachelor’s degree in finance or its equivalent.
Membership of a recognized professional accountancy body. I.e. CPA or ACCA. • Must have CISA qualification.
Must have a strong background in IT, Tax and Financial audits.
Minimum 5 years experience working in the Internal Audit environment/ Accounting/ Audit Firm.
Must have served at least 2 years in a supervisory role managing at least 2 staff

Critical Skills (Competences)

Outstanding interpersonal and communications skills; ability to communicate effectively with senior management and low-level staff members.
Expert knowledge of internal auditing, internal controls, business process improvements, risk management, and finance and accounting practices and methods.
Proactive, hands-on, results-driven orientation required.
Excellent leadership and teamwork skills.
High level of integrity, confidentiality, excellent administrative and organizational skills • Strong understanding of internal controls and sound knowledge of business
Excellent data analytics and presentation skills.

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Coffee Liquorer at Louis Dreyfus Company

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities across a diversified range of business lines span the entire value chain, from origination to distribution, helping to feed and clothe up to 500 million people every year.

Summary

Handling of all coffee samples in the Coffee Quality Laboratory in liaison with the Head of Quality Assurance. Assist in the scientific, physical and organoleptic coffee analysis required by the commercial team for coffee purchasing & Selling and processing for all coffee shipments and samples from Eastern African origination presented to the coffee laboratory for cupping and reporting. .

Main Responsibilities

Along with the below listed responsibilities, the employee should conduct any other business related to the function as required by his supervisor.

Cupping and scoring of coffee samples in the coffee quality laboratory
Ensure entry of data for stock purchases and processing instructions into the Inventory stock system
Ensure analysis of green coffee samples for roasting and subsequent classification.
Expected to visit various locations where Louis Dreyfus (K) Limited has its coffee and/or interest for purposes of Coffee quality evaluations.
Assisting the Head Quality Assurance in coffee stock allocation.
Assisting the Head Quality Assurance in issuance of coffee processing instructions for stock lots.
Any other responsibility as will be assigned to the staff on a day to day basis.

Requirements

Experiences

3-5 years of experience working in the coffee sample room MAINLY as a cupper and also have vast understanding of other quality control operations.

Skills

Profound oral/written communication skills
Computer literate mainly in Microsoft Office applications
Elementary Coffee trading trading skills
Good in organizational skills
Team player
Analytical, methodical and quick in decision making

Required Languages

English (Fluent)

Required Education

Coffee Liquoring certificate from AFFA-Coffee Directorate Diploma certificate or Bachelor’s Degree in Food Science and/or Business related studies is an added advantage.

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2021 Young Graduate Trainee Program at Total Kenya Limited

Total Kenya PLC is part of the global Total Energies Group, which is the fourth largest integrated international energy company in the world. Total Energies is deeply rooted in Kenya’s economy and society, with long- term investments.

2021 Young Graduate Trainee program

As part of our 2021 Young Graduate Trainee program, we are pleased to invite qualified young graduates to apply. The program is a Total Energies Company’s initiative for Africa that seeks to develop young talent through training and capacity building. The program targets fresh university graduates from the local universities. For the past eight years, TotalEnergies Marketing Kenya Plc has successfully developed young graduates through this initiative and are now poised for the 2021 intake.

We offer a total of eighteen(18) months training opportunity (local experience for six (6) months and twelve (12) months international experience subject to adherence to established Covid protocols governing international travel and the individual’s overall performance) in our subsidiaries, within the Africa, in one of the three domains: commercial, finance & technical. At the end of this period, the trainees will be evaluated for permanent employment within Total Energies Marketing Kenya Plc depending on opportunity.

All interested candidates must apply online through our careers page on https://ift.tt/3p09WwG more details on qualification/application requirements can be found.

Please note that Total Energies does not charge a fee at any stage of the recruitment process
(application, interview meeting, processing, or any other fees). Only online applications made through this website will be considered.

Candidate profile

We are interested in candidates who have attained a minimum Upper 2nd Class Honours’ Degree from recognized institutions within the last two (2) years in any of the following disciplines;

Civil, Mechanical, Electrical or Mechatronic Engineering or related disciplines
Marketing, Finance, Accounting, Business Administration or related business fields
KCSE Mean Grade of at least B+
Candidates with additional qualifications will have an added advantage

In addition, candidates should have the following qualities;

Intellectually curious and a self-starter
Excellent interpersonal and communication skills
Team player and leadership qualities
Highly adaptable to different environments

TotalEnergies Marketing Kenya Plc is an equal opportunity employer

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Teacher of Science at St Andrew’s School

St Andrew’s School, Turi is highly respected in Kenya and regarded as one of the leading international schools in East Africa. Numbering 550 pupils, it comprises two semi-autonomous schools: a Preparatory School of circa 220 pupils between the ages of 3 and 13 and a Senior School of circa 330 pupils between the ages of 13 and 18. It is fully coeducational and the great majority are boarders. The School has an overtly Christian foundation and sees its overall aim as encouraging young men and women to ‘live and lead with integrity’.

Job Details

St Andrew’s School, Turi, is highly respected in Kenya and regarded as one of the leading international schools in East Africa. Numbering approximately 570 pupils, it comprises two semi-autonomous Schools: a Preparatory School of 240 pupils between the ages of 3 and 13 and a Senior School of 330 pupils between the ages of 13 and 18. It is fully coeducational and the great majority of pupils are boarders. The School has an overtly Christian foundation and sees its overall aim as encouraging young men and women to ‘live and lead with integrity’. The Prep School was founded in 1931, and is a long standing member of IAPS. It aims to provide a world class education, with outstanding teaching and learning central to its vision of creating leaders that will change their country, continent and the world for good. St Andrew’s has a strong Christian foundation and ethos which define and govern the nature and work of the School today. While children from all faith backgrounds are welcome, the School’s Christian character is clearly evident in its underlying educational philosophy and practice. The School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the DBS Disclosure and Barring Service.

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Assistant School Counsellor at St Andrew’s School

Job Details

St Andrew’s, Turi is seeking to appoint an Assistant School Counsellor who will help students discuss their problems, thoughts and feelings in a confidential setting. Reporting to the Whole School Counsellor, this position is responsible for providing individual and group counselling to students with identified concerns and needs including but not limited to receiving student referrals from management,
staff or parents/guardians. The role requires solid knowledge and understanding of counselling theory & practice as well excellent communication skills and a high level of confidentiality. The appointee will be expected to work with the Whole School Coounsellor, the Deputy Head Pastoral to develop a crisis and prevention programme for the department and research on various fields including but not limited to mental health. The Assistant School Counsellor will work closely with the Deputy Heads Pastoral & and the two Heads of School to ensure that students progress reports are communicated to the relevant persons regularly. The Assistant School Counsellor will be have an understanding of the developmental, emotional, social and educational issues of children and young people as well knowledge of the mental health and counselling aspect. Experience in a similar role in an independent education sector and in a children’s counselling centre is an advantage. The Assistant School Counsellor should expect to build non-judgemental relationships with the school community based on trust and respect in order to fulfil the requirements of the position.

Responsibilities

The overarching responsibilities of the Assistant School Counsellor include:
Provide individual and group counselling to students with identified concerns and needs.
Receive student referrals from management, staff or parents/guardians.
Listen to students’ concerns about academic, emotional or social problems.
Help students process their problems and plan goals and action.
Consult and collaborate with parents/guardians and teachers to support the well-being of students.
Assist the Whole School Counsellor in the formulation and reviewing of the appropriate systems, policies and procedures relating to the counselling services and care of students.
Organize peer counselling and mental health committee activities.
Develop mental health resources and collect and analyse data to develop comprehensive programmes that meet student needs.
Participate in continuous professional development activities to improve knowledge and skills.
Create and enhance awareness on mental health.

Skills and Attributes

A recognized degree in counselling psychology or counselling
Solid knowledge and understanding of counselling theory & practice
A minimum of 3 years’ experience working with children and young people.
Experience of working in a School environment would be desirable but not essential.
Should have good communication and writing skills as well as management skills.
Should be passionate about working with students and also have the ability to work in a multi-cultural environment.

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School Registrar at St Andrew’s School

Job Details

St Andrew’s, Turi is seeking to appoint a School Registrar who will serve as a source of information for potential applicants, as well as lead recruitment initiatives for the School. Reporting to the Senior Registrar, this position is responsible for dealing with admissions enquiries and prompt follow-up, as well as arranging visits to the School for prospective parents and their children. The role requires excellent communication and sales skills and a high level of commitment and enthusiasm and the appointee will be expected to work with the Director of Admissions & Marketing to develop promotional literature for the admissions office and to undertake regular market research including competitor analysis and parent satisfaction. The School Registrar will work closely with the Director of Admissions & Marketing and the two Heads of School to ensure that all the students applications are evaluated and due consideration is given to each applicant. The School Registrar will be a key public face of the School and will most likely be an experienced in marketing, public relations, and have excellent communication skills. Experience in a similar role in an independent education sector marketing and admissions and/or development is an advantage. The School Registrar should expect to travel both within Kenya and to other African countries in order to fulfil the requirements of the position.
The appointment is seen as critical to the School’s success and the appointee will play a central role in the School’s student recruitment process.

Responsibilities

The overarching responsibilities of the School Registrar include:
Provision of excellent customer care to all prospective parents and pupils.
Delivery of the admissions process as directed by the Director of Admissions & Marketing and the Headmaster(s).
Arrange for prospective families visit to the School for entry tests and interviews in consultation with the Director of Admissions & Marketing and the Headmaster(s).
Inform the Head of the new admissions and update the forms lists and isams.
Continue with communication with the families between acceptance and admissions ensuring that all their queries are addressed.
Contribute to the Marketing activities of the School from an admission perspective, including input on marketing literature, website development and marketing activity.
Attend promotional events from time to time as may be agreed.
To coordinate the welcome of new pupils on the first day of term and where appropriate to delegate these tasks.
May be required to join the marketing trips to other parts of the region.

Person Specification

Skills and Attributes

A friendly and energetic person with excellent communication skills with experience in education marketing.
A digital native, immersed in the online world with experience in Web & Tech Savvy tools.
An outgoing personality that demonstrates a positive attitude and with analytical problem solving skills.
A person of integrity with the ability to use independent judgement and analysis to evaluate student applications.
Client focused who should enjoy meeting new people, offering presentations and answering questions about the School.
High levels of discretion and confidentiality
Highly literate and numerate, excellent in the use of IT and with a keen eye for detail
High work standards evidenced by a consistently thorough detailed and organised approach

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Senior Credit Analyst – SME Banking at ABC Bank (African Banking Corporation Limited)

ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet. We know that banking can be a powerful force for good: serving individuals and communities as well as building a more sustainable society. We are investing in our customer relationships to create a web of successful and satisfied individuals and businesses that are contributing sustainable communities that effectively play their role in the economy. We are constantly embracing new technologies to offer you a definitive banking experience as we empower you to ACHIEVE THE EXTRAORDINARY.Reporting to the Head of SME Banking, the Incumbent will work as part of the SME Banking Team to provide effective leadership and training to the Credit Analysts staff and manage all aspects of credit needs in Retail & SME Banking in order to deliver acceptable levels of quality of loans and advances and provide high quality services within the agreed service levels.

The incumbent will perform the amongst others the below responsibilities;

Identify training needs among the Analysts and relationship teams in SME and Retail, classify the needs as Basic, Intermediate or Advanced.
Conduct Basic, intermediate and Advanced Training to the credit Analysts and the relationship team.
Liaising with the credit analysts at the service outlet to ensure quality proposals are provided to enable management reach a quality decision.
Ensure that service levels are adhered to in relation to the Agreed TAT levels.
Actions pertaining to performance recognition of credit analysts within the branches as provided for in human resources policies.
Make decisions on inward clearing exception report requests, Temporary Overdrafts and Excess over
Limits as provided for in the discretionary policy.
Act as bridge between SME Banking & Retail Banking and the bank in developing products that are suitable for the bank and ensuring that they are within the current policy and if not then seeking waiver of the same form the relevant authorities.
Make recommendations on the credit line proposals enabling the next level of authority to make sound credit decisions.
Ensure that all credit proposals adhere to the laid down procedures, policies, Banking Act, prudential guidelines.
Make contributions to product development team, ensuring that the new products add value to the existing products and developing processes and procedures for the same with a bias in credit.
Analysis of SME and Retail credit proposals against cannons of lending.
Approvals of ICERS, Excesses and temporary limits.
Drawing up of new procedures and policies for the newly introduced products.
Advisers of the credit analysis team on the outcomes in the market that would affect the business.
Advise the relationship team on the restructuring of the NPLs and the Hardcore ODs.
Maintain a Database of CLPs and their respective positions.

Minimum Qualifications, Knowledge and Experience

University Degree preferably in accounting, finance or business administration from a recognized institution.
Any professional qualification in Banking, Finance or Accounting
More than 5 years banking experience at least 4 must be in Credit
Ability to provide leadership that motivates staff to maximise their productivity and retention.
Knowledge of all lending products and the level of complexity inherent in those products.
Ability to analyse all lending proposition and make sound recommendation/decision that will not adversely affect the Bank in the circumstances.
Knowledge of changes taking place in both micro (banking industry) and macro (global) environment and ability to apply this knowledge to the benefit of the Bank.
Ability to Disseminate information through training and coaching

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Paediatrics And Adolescents HIV Treatment Technical Lead at Centre for Health Solutions – Kenya (CHS)

Centre for Health Solutions – Kenya (CHS) is a local, not-for-profit organisation. We understand the local context, make use of local expertise and strategic partnerships to ensure we implement evidence-informed solutions and interventions to address existing and emerging public health concerns.

Job Details

Reporting to the CHS Shinda Tena Deputy Program Director Senior Technical Advisor (Clinical), the Paediatrics and Adolescents HIV Treatment Technical Lead in collaboration with the Siaya County Department of Health and other stakeholders will be responsible for providing technical support in the implementation of Paediatric and Adolescents HIV prevention, care and treatment interventions across CHS Shinda Tena project supported health facilities.

Key Responsibilities

Responsible for paediatrics and Adolescents program planning, coordination and implementation
Providing technical support in development and implementation of project Paediatrics and Adolescents work plan
Provide quality technical oversight to the project team, and ensure appropriate strategies, guidance, procedures and technical support to service providers
Oversee initiatives that target HIV testing, linkage to treatment, retention and adherence to treatment for paediatrics and adolescents
Provide ongoing day to day mentorship and supervision for the Paediatrics and Adolescents program staff
Oversee capacity building activities of program staff and service providers at CHS-supported facilities on current and new guidelines and protocols
Oversee implementation of continuous quality improvement initiatives to support optimal paediatric and adolescent treatment outcomes
Promote knowledge sharing on technical considerations and implementation approaches related to Paediatrics and Adolescents care and treatment
Facilitate collaborations between prevention and clinical teams to support combination prevention and treatment goals among paediatrics and Adolescents
Contribute to the analysis of substantive performance trends to monitor progress and initiate effective interventions
Assess implementation bottlenecks to performance and initiate data-driven quality improvement plans
Document, highlight results and innovations and participate in reporting as per PEPFAR requirements
Represent CHS Shinda Tena project in relevant technical working groups and task forces
Design and develop job aids, tools and materials to guide Paediatric and Adolescents HIV services.
Any other duty assigned by the Supervisor.

Person Specification

Minimum of a degree in Clinical Medicine and master’s in public health or a related field
Minimum of 10 years working experience in HIV prevention and treatment programs
Demonstrable knowledge in paediatric and adolescent HIV programming
Familiarity with the Kenya Health system structures, including MOH and NASCOP HIV program implementation and documentation
Ability to work well with the Ministry of Health, project staff, donors, sub-contractors and other partners
Ability to identify problems, design interventions and oversee their implementation
Must demonstrate excellent communication skills in both English and Kiswahili.
Demonstrated computer skills in Microsoft Word, Excel and PowerPoint

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Deputy Program Director/Senior Technical Advisor at Centre for Health Solutions – Kenya (CHS)

Job Details

Reporting to the Shinda Tena Program Director, the Deputy Program Director/Senior Technical Advisor, Prevention, will, in collaboration with the Siaya County Government Department of Health and other stakeholders, provide technical oversight and support for HIV/AIDS prevention-related interventions for the CHS Shinda Tena project. S/he will provide evidence-based technical oversight, leadership, coordination for implementation of HIV prevention interventions; VMMC, Key/Priority Populations, DREAMS, HTS GBV and PREP.

Key Responsibilities

Serve as the CHS Shinda Tena project, HIV prevention program focal person responsible for program planning and implementation and monitoring
Provide leadership and technical oversight to the prevention technical leads and program teams to ensure implementation of high-quality HIV prevention interventions in Siaya county
Provide technical guidance and innovations for the attainment of all prevention program targets in compliance with organisation and donor rules and regulations
Coordinate continuous quality improvement(CQI) initiatives to support the implementation of HIV prevention interventions; HTS, VMMC, DREAMS, GBV, PREP, Key and Priority Populations in collaboration with all stakeholders to ensure quality comprehensive HIV program implementation
Contribute to the analysis and synthesis of program performance to support the delivery of high-quality HIV prevention interventions
Assess progress and barriers to achievement of program implementation plans, recommend action for improvement or modifications to address problems, document and highlight results
Oversee the planning and implementation of HIV Testing and Counselling strategies at CHS -supported facilities among Key populations, fisherfolk and DREAMS clients
Ensure that DREAMS clients receive high quality layered services to help mitigate new HIV infections
Provide technical oversight in the provision of interventions for key and priority populations
Coordinate with the care and treatment team, the community and other stakeholders to prevent GBV and respond to violence
Collaborate with other technical leads to develop strategies, guidelines, SOPs, patient educational materials for implementing all the prevention interventions
Keep abreast of emerging data concerning referrals, community facility linkage and retention in care and provide guidance
Design and contextualise high-quality client – centred services
Identify best practices, document, recommend, implement and disseminate effective and innovative approaches to support HIV prevention
Represent CHS Shinda Tena in various prevention technical working groups, task forces, CDC and other stakeholders
Prepare relevant technical reports and recommendations to improve program performance
Any other duties assigned by the Supervisor.

Person Specification

Bachelor of Medicine & Bachelor of surgery (MB.ChB.) or any degree in a related field.
A master’s degree in public health or any other relevant field
Minimum of 10 years progressive experience in HIV programming is required, 5 of which should be at a senior level
Supervisory knowledge, skills and understanding of the National and Global Health HIV/AIDS Agenda and UNAIDS goals
Demonstrated expertise in the substantive area of work and a good understanding of the evidence-based National and Global HIV/AIDS programming.
Strong track record of HIV/AIDS programming and proven ability to produce demonstrable technical and program results
Familiarity with Kenya’s health system structures, including MOH and NASCOP HIV program implementation and documentation.
Familiarity with facility and community HIV prevention programs including KP, DREAMS, fisherfolk and GBV and PREP
Experience in managing a large, diverse and dynamic team of professionals providing integrated HIV prevention, care and treatment services.

Required Competencies and Skills

Strong organisation, communication and program management skills
Strong interpersonal skills and ability to maintain good relationships with project staff, donors, sub-contractors and other partners
Demonstrated excellent computer skills (Microsoft Word, Excel, PowerPoint)
Ability to identify problems, design interventions and oversee their implementation

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High School Computer Studies Teacher at Nova Pioneer

Nova Pioneer Education Group is a Pan-African independent school network offering preschool through secondary education for students from ages 3 through 19. We prepare the next generation of leaders and innovators through world-class teaching methods with an emphasis on 21st century skills. We established Nova Pioneer because we believe education should prepare young people to create their future, not just work in it. Nova Pioneer is a launchpad where ambitious young Africans can begin to shape a better future for the continent and the world. We began by asking ourselves the question, “What capabilities will young people need to succeed in and shape the future that they will encounter, and what approaches to education will best develop those capabilities?” All of our founders have extensive backgrounds in education at top institutions across the globe, having studied at universities such as Harvard and Stanford and led education programs for McKinsey and Co., the African Leadership Academy, and top school networks in the US (Excel Academies).

Nova Pioneer is looking for a superstar High School Computer Studies Teacher for our Tatu City Boys Campus. Please note this applies to teachers who have 3+ years teaching experience. You will play a critical role in delivering an exceptional 21st Century learning experience for our students.

This is an exciting opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who will shape the African Century.

About The Role

Key responsibilities for the role include:

Teach and deliver exceptional, real world, enquiry-based Computer Studies lessons that align with the Kenya curriculum requirements.
Maintain positive, constructive and professional relationships with students, their families and colleagues.
Develop lessons plans and partner with the Learning Design Team in reviewing and updating lessons when required/ desired.
Create a classroom environment that is conducive to learning, is developmentally appropriate to the maturity and interests of the students and maintain an organized and focused learning environment.
Infuse joy and passion for learning in lessons so that students are excited and interested in their academic excellence.
Provide necessary accommodations and modifications for the growth and success of all students both in academic and culture exectations.
Be accountable for students’ mastery of content and academic standards.
Integrate interactive technology into lessons to enhance instructional delivery.
Set and communicate rigorous and ambitious goals for all students and provide effective student feedback so they internalize them.
Provide consistent rewards and/or consequences for student behavior and model expected behaviour at all times for students to emulate
Consistently meet the ambitious goals of a rapidly-growing organization
Serve as teacher on duty and/or boarding teacher on duty and support school wide programs aimed at behavior interventions.
Timely capture of students data on academic outcomes and articulation of students progress to NP families and other stakeholders when called upon to do so.
Serve as a home room teachers when called upon to do so.

About You

Skills and Qualifications required:

TSC certification and a relevant Degree in Education.
Strictly 3+years teaching experience in the subject of Computer Studies.
You are a great communicator. You are able to provide clear and effective written and verbal communication.
You are flexible and open to change – you handle uncertainty, complexity and ambiguity well.
You are a problem solver – you are proactive in identifying issues and address these thoroughly by making an effort to find appropriate solutions.
You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback.

WORKING AT NOVA PIONEER

Nova Pioneer is a place where our people experience tremendous growth, fast! We invest heavily in the growth of our people because it leads to greater mastery in both us and our students. “Novaneers” work harder and work longer hours than at most schools but as a result, the growth they experience is extraordinary. We offer consistent and ongoing professional development and provide clear career pathways that ensure that our people are always achieving their personal and professional best. Nova Pioneer has a highly energetic, entrepreneurial environment where our people get to bring their creative and innovative ideas to life. We look for people who are flexible and who are able to adapt and respond quickly to adversity with a positive, can-do attitude (there are no problems, only solutions!). We welcome challenges and roll with the punches because it makes us, and our students, better. There is no problem too big for us! We work hard but we also have a lot of fun together. We bring infectious energy and enthusiasm to everything we do because joy fuels the hardest work and learning. Read more about our culture principles here.

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Monitoring And Evaluation Assistant at Catholic Medical Mission Board – CMMB

The Catholic Medical Mission Board (CMMB) is an international, faith-based NGO, providing long-term, co-operative medical and development aid to communities affected by poverty and healthcare issues. It was established in 1912 and officially registered in 1928. CMMB is headquartered in New York City, USA and currently has country offices in Haiti, Kenya, Peru, South Sudan and Zambia.

Job Details

CMMB is looking for a suitable candidate to fill this position. The M&E Assistant will support the day-to-day implementation of project interventions in liaison with the M&E Officer. Further, s/he will be support the development and implementation of an effective monitoring and evaluation system for efficient data collection and analysis as well as promotion of program quality, documentation, experience sharing and learning. Besides preparation of timely donor reports, the position will work closely with the project teams to assess and provide feedback on the progress of delivery of key project deliverables.

Responsibilities

Support the M&E Officer to provide leadership and accountability in management of the M&E function within the project and support implementation of the project work
Support the continued operationalizion of the project’s M&E system and structures for internal and external audiences that guide effective decision-making by the project team
Support project reporting process to internal CMMB’s systems locally and globally, donors and government including preparation of monthly, quarterly, and semi-annual progress reports as well as data audits and responding donor
Conduct regular field visits to ensure quality of data collected by the project team and verify the accuracy of reported
Build the capacity of the project team and support them in accurate collection of performance data, data capture, analysis, utilization, and
Lead and strengthen quality control of data to assure the integrity of data for analysis, tracking, and
Work closely with the project teams initiate effective work plan and burn rate tracking measures to routinely assess and provide feedback on the progress of delivery of key project
Contribute to the development and adoption of a framework for proper documentation and effective maintenance of records for projects initiatives that ensure processes, activities and statistics are well captured and records kept in line with established policy and protocols
Participate in M&E technical working groups at the county level as is relevant to the project
Contribute to resource mobilization initiatives through provision of appropriate data and information as might be required for development of concept papers and proposals.
Ensure a working environment of mutual trust, respect, and care with other staff, encouraging effective teamwork with staff members and

Qualifications

You have a bachelor’s degree in Monitoring and Evaluation, Statistics, Social sciences, or related
You have at least 3 years’ working experience in monitoring, evaluation and learning within a Public Health focused
You have Practical experience in use of data analysis tools like STATA or SPSS and advanced
You can design M &E tools, surveys, surveillance systems and
You have experience with data form design, collection, and data entry
You have experience with data management and analysis
You are an excellent analytical and detail-oriented individual with experience in data
You have strong interpersonal skills with the ability to work with people from diverse backgrounds
You have demonstrated ability to train and build capacity both at individual and team level.
You have excellent report writing
You are comfortable working for a faith-based
You believe in CMMB, where we’re going, and what we can do together to achieve Healthier Lives Worldwide.

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Accounts Assistant at Howard Humphreys (East Africa) Limited

Howard Humphreys (East Africa) Limited is one of the leading providers of engineering design and management services in Eastern Africa with a track record dating back more than 80 years. Howard Humphreys head office is in Nairobi, Kenya with projects and site offices in several countries in the Eastern Africa region.

Role Profile

The Accounts Assistant will be responsible for various accounting duties including preparation and posting of journals in the ERP, bank reconciliations and preparation of tax returns and invoices. The Accounts Assistant will also assist the Finance Department in project accounting.

The successful candidate will have at least two years of experience in a similar role and a relevant accounting qualification.

Required Qualifications

CPA Section 3 or other tertiary qualification in accounting.
2-3 years’ experience in similar role
Computer literacy and experience with an ERP
Excellent interpersonal and communication skills

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Content Writing Intern at Riana Group

RIANA Group is a leading technology solutions provider based in Nairobi, Kenya. We bring innovative solutions that are designed to simplify, streamline and strengthen businesses.

Job Details

As a content writer, you should be proficient in both written and oral English. Candidates with knowledge in social media, digital marketing, and search engine optimization will have an added advantage.

If you are a motivated team player with a thirst for practical knowledge, this is a chance for you. This is a PAID position and a good prospect for ambitious individuals looking to jumpstart their careers in marketing, communications, and public relations. A degree in linguistics, communications, journalism, public relations, or marketing is compulsory.

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2021 Young Graduate Trainee Program at Total Kenya Limited

2021 Young Graduate Trainee program

All interested candidates must apply online through our careers page on www.totalenergies.ke where more details on qualification/application requirements can be found.

Candidate profile

We are interested in candidates who have attained a minimum Upper 2nd Class Honours’ Degree from recognized institutions within the last two (2) years in any of the following disciplines;

Civil, Mechanical, Electrical or Mechatronic Engineering or related disciplines
Marketing, Finance, Accounting, Business Administration or related business fields
KCSE Mean Grade of at least B+
Candidates with additional qualifications will have an added advantage

In addition, candidates should have the following qualities;

Intellectually curious and a self-starter
Excellent interpersonal and communication skills
Team player and leadership qualities
Highly adaptable to different environments

TotalEnergies Marketing Kenya Plc is an equal opportunity employer

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Teacher of Science at St Andrew’s School

Job Details

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Assistant School Counsellor at St Andrew’s School

Job Details

Responsibilities

The overarching responsibilities of the Assistant School Counsellor include:
Provide individual and group counselling to students with identified concerns and needs.
Receive student referrals from management, staff or parents/guardians.
Listen to students’ concerns about academic, emotional or social problems.
Help students process their problems and plan goals and action.
Consult and collaborate with parents/guardians and teachers to support the well-being of students.
Assist the Whole School Counsellor in the formulation and reviewing of the appropriate systems, policies and procedures relating to the counselling services and care of students.
Organize peer counselling and mental health committee activities.
Develop mental health resources and collect and analyse data to develop comprehensive programmes that meet student needs.
Participate in continuous professional development activities to improve knowledge and skills.
Create and enhance awareness on mental health.

Skills and Attributes

A recognized degree in counselling psychology or counselling
Solid knowledge and understanding of counselling theory & practice
A minimum of 3 years’ experience working with children and young people.
Experience of working in a School environment would be desirable but not essential.
Should have good communication and writing skills as well as management skills.
Should be passionate about working with students and also have the ability to work in a multi-cultural environment.

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School Registrar at St Andrew’s School

Job Details

Responsibilities

The overarching responsibilities of the School Registrar include:
Provision of excellent customer care to all prospective parents and pupils.
Delivery of the admissions process as directed by the Director of Admissions & Marketing and the Headmaster(s).
Arrange for prospective families visit to the School for entry tests and interviews in consultation with the Director of Admissions & Marketing and the Headmaster(s).
Inform the Head of the new admissions and update the forms lists and isams.
Continue with communication with the families between acceptance and admissions ensuring that all their queries are addressed.
Contribute to the Marketing activities of the School from an admission perspective, including input on marketing literature, website development and marketing activity.
Attend promotional events from time to time as may be agreed.
To coordinate the welcome of new pupils on the first day of term and where appropriate to delegate these tasks.
May be required to join the marketing trips to other parts of the region.

Person Specification

Skills and Attributes

A friendly and energetic person with excellent communication skills with experience in education marketing.
A digital native, immersed in the online world with experience in Web & Tech Savvy tools.
An outgoing personality that demonstrates a positive attitude and with analytical problem solving skills.
A person of integrity with the ability to use independent judgement and analysis to evaluate student applications.
Client focused who should enjoy meeting new people, offering presentations and answering questions about the School.
High levels of discretion and confidentiality
Highly literate and numerate, excellent in the use of IT and with a keen eye for detail
High work standards evidenced by a consistently thorough detailed and organised approach

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Senior Credit Analyst – SME Banking at ABC Bank (African Banking Corporation Limited)

The incumbent will perform the amongst others the below responsibilities;

Identify training needs among the Analysts and relationship teams in SME and Retail, classify the needs as Basic, Intermediate or Advanced.
Conduct Basic, intermediate and Advanced Training to the credit Analysts and the relationship team.
Liaising with the credit analysts at the service outlet to ensure quality proposals are provided to enable management reach a quality decision.
Ensure that service levels are adhered to in relation to the Agreed TAT levels.
Actions pertaining to performance recognition of credit analysts within the branches as provided for in human resources policies.
Make decisions on inward clearing exception report requests, Temporary Overdrafts and Excess over
Limits as provided for in the discretionary policy.
Act as bridge between SME Banking & Retail Banking and the bank in developing products that are suitable for the bank and ensuring that they are within the current policy and if not then seeking waiver of the same form the relevant authorities.
Make recommendations on the credit line proposals enabling the next level of authority to make sound credit decisions.
Ensure that all credit proposals adhere to the laid down procedures, policies, Banking Act, prudential guidelines.
Make contributions to product development team, ensuring that the new products add value to the existing products and developing processes and procedures for the same with a bias in credit.
Analysis of SME and Retail credit proposals against cannons of lending.
Approvals of ICERS, Excesses and temporary limits.
Drawing up of new procedures and policies for the newly introduced products.
Advisers of the credit analysis team on the outcomes in the market that would affect the business.
Advise the relationship team on the restructuring of the NPLs and the Hardcore ODs.
Maintain a Database of CLPs and their respective positions.

Minimum Qualifications, Knowledge and Experience

University Degree preferably in accounting, finance or business administration from a recognized institution.
Any professional qualification in Banking, Finance or Accounting
More than 5 years banking experience at least 4 must be in Credit
Ability to provide leadership that motivates staff to maximise their productivity and retention.
Knowledge of all lending products and the level of complexity inherent in those products.
Ability to analyse all lending proposition and make sound recommendation/decision that will not adversely affect the Bank in the circumstances.
Knowledge of changes taking place in both micro (banking industry) and macro (global) environment and ability to apply this knowledge to the benefit of the Bank.
Ability to Disseminate information through training and coaching

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Thursday, 14 October 2021

Senior Officer at Nyeri Water & Sewerage Company Limited (NYEWASCO)

NYEWASCO was established as a limited liability company under the water sector reforms enshrined in the Water Act of 2002. Its main mandate is to provide high quality water and sewerage services to the people of Nyeri sub county and its environs. The Company has a functional Organizational Structure, headed by the Managing Director who leads a Management Team of Heads of Departments. NYEWASCO has a well-defined strategic direction that is encapsulated in her vision and mission statements. The vision statement paints clearly the desired future state of NYEWASCO while mission statement articulates the purpose or what NYEWASCO wants to do.

Job Details

The job holder is responsible for ensuring effective supervision of operations and maintenance of the water treatment and distribution network under direction of the Manager, Water services.

Requirement

Academic qualifications

Bachelor’s degree in Civil Engineering or an equivalent qualification from a recognised institution;

Professional Qualifications / Membership to professional bodies

Registrable with the Engineers Board of Kenya (EBK

Previous relevant work experience required.

At least Seven (7) years relevant experience in a reputable organization, four (4) of which should be in a senior management position;

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Administrator at Voluntary Service Overseas

Voluntary Service Overseas is the world’s leading development charity fighting poverty through volunteers. Join us to create a world without poverty.

Job Details

We are looking for a Microsoft 365 Admin to assist in the design and delivery of Microsoft solutions to meet business objectives and technical requirements. VSO is implementing a global project to migrate all of our teams to modern SharePoint sites and full use of the Microsoft suite of tools. The successful candidate will support organisational teams to create effective knowledge sharing, collaboration and workflow solutions to drive the delivery of VSO’s programmes. Working with colleagues from across the globe, the M365 Admin will support the adoption of the Microsoft suite of tools, providing support and advice on the full range of products including SharePoint, MS Forms, Planner, Power BI and MS Teams. This is a busy and varied role, in which the incumbent will be expected to work independently and manage a range of different business priorities.

Responsibilities

Work with the Microsoft 365 Product owner to design and deploy new Microsoft 365 solutions such as Microsoft Teams, Microsoft Planner, Microsoft Power Automate among others to improve ways of working in the organization.
Assist with training and adoption of new Microsoft 365 solutions and processes including delivery & creation of training plans, materials and documentation.
Provide technical user support for incidents escalated from the helpdesk and resolve system / application issues.
Explore ways to scale Microsoft’s offering, such as with the Power Platform, within the organization based on business opportunities and other technical innovations.
Work with the Microsoft 365 cluster team to develop, manage and implement the Microsoft 365 roadmap, leveraging new platform innovations as they are released.
Assist with the migration of content from various sources (country office servers, google drive, drop box, personal computers, one drive, SharePoint etc.) to Microsoft 365 environment as designed.
Offer technical support on Microsoft PowerBi platform to staff in the organization.

Skills, qualifications and experience

Knowledge/qualifications:

Up to date knowledge of the Microsoft 365 ecosystem
Skilled at user training and support
Ability to configure Microsoft 365 to manage processes and document storage

Experience:

Demonstrable experience in successfully supporting Microsoft 365 products
Experience with and enthusiasm for coaching, mentoring and on the job training

Skills/Abilities:

Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
Able to work in a team.
Strong problem-solving, critical thinking, and analytical skills.
Knowledge of the systems development life cycle.
Knowledge of systems analysis and design methodologies.
Excellent oral and written communication skills (in English) required
Effective meeting facilitation skills
Able to work effectively in a culturally diverse environment

Technical skills desired

Microsoft PowerBi.

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

Ability to be open minded and respectful
Ability to be resilient and adaptive to new situations
Ability to facilitate positive change and build sustainable working relationships
Ability to seek and share knowledge
VSO promotes equal opportunities and values a diverse workforce.

This role is based in Kenya (Nairobi).

VSO is unfortunately unable to provide sponsorship, so candidates MUST have the right to work in Nairobi.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

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Direct Sales Executive at Kings Mabati Company Ltd

We are known for quality roofing products. Our continuous effort to provide high quality and cost-effective products has given us the opportunity to serve many clients in different spectrums of our industries. We invest in the confidence of our consumers through timely delivery, competitive cost, and consistency in quality. We are not just a product supplier, we create the future of roofing construction!

Job brief

Kings Mabati Company Ltd is looking to hire energetic and self-driven Sales Executives for its factory plant in Nairobi and outlet in Migori town Under the direct supervision of the Lead Sales Coordinator, the incumbent will be supporting the Sales and Marketing team in closing sales.

Key Responsibilities:

Conduct site visits and generates sales leads.
Provide detailed & accurate product/service information to customers to enable them to make informed purchase decisions.
Prepare sales quotations and upon confirmation of payment, key in customer orders for production.
Maintain updated and authorized prices
Keep display area clean, organized and presentable
Aggressively drive sales leads from social media (Facebook, Instagram, Twitter, etc.).
Undertaking market intelligence

Job Requirements:

Diploma in any business-related subject.
Minimum 2 years of Direct Sales experience.
Must have worked in the Manufacturing/Construction Industry.
Have positive, creative, fun energy that matches that of our team and clients.
Excellent communication skills.

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Logistics Operations Manager at Summit Recruitment and search

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rwanda, Nigeria, Zambia, Ghana and many other African countries. We are able to advise on market trends, training requirements, prevailing salaries and offer a complete HR Solution where necessary.

Our client, a well-established logistics service provider is looking for an experienced Operations Manager (Logistics) to lead their team. He or she will be in charge of providing inspired leadership for the operation of one of the organisation’s lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures.The successful candidate will also be assisting the Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.

Key Responsibilities:

Create and implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance.
Ensure management of vehicle fleets is in line with RI standards; ensure that appropriate allocation and safe use of vehicles is achieved throughout the program and ensure servicing and maintenance schedules are adhered to.
Provide feedback through regular performance evaluations and ensure staff is held accountable in accordance with the Human Resource policies.
Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements.
Communicate transportation information to customers or suppliers, using electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
Ensure transport services are cost-efficient and reliable. Ensure the efficient coordination timely delivery of supplies to projects.
Ensure systems are in place to effectively plan, coordinate and monitor staff travel.
Directing, optimising full order cycle.
Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organisation to aid customer service and
Ensure metrics, reports, and process documentation is available.

Qualifications:

Prior experience of working in logistics/supply chain/transportation function with a comprehensive knowledge of logistics processes and procedures.
Strong interpersonal, negotiation and influencing skills
Ability to manage, coach, and provide training for direct reports
Excellent analytical, problem solving and organisational skills.
Bachelor’s degree in business administration, logistics, supply chain or accounting.
Excellent written and verbal communication.

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Trainer- Project Specific at Samasource

Samasource was founded in 2008 in order to lift people out of poverty by connecting them to dignified digital work. Since then, we’ve employed more than 8,000 people in Kenya, Uganda, India, and Haiti. Samasource was born out of the belief that talent is equally distributed, but opportunity is not. â€‹â€‹ We help unlock opportunity for low-income people by sourcing data projects from some of the world’s largest companies. Our industry-leading services help our clients achieve their business goals, while radically altering the life trajectory of our workers, who earn a living wage and lift themselves out of poverty.

About the Job:

As a Trainer, you will closely work with the Training Manager and help him/her provide standard or specialized teaching, technical training, or counseling in a designated area as per Company requirements.

Key Responsibilities:

Responsible for facilitating training; evaluating the performance health of new hire onboarding, refresher training, and cross-training
All new hire or internally promoted trainers will be expected to go through the Trainer Certification process and pass all required knowledge assessments
Maintain an average score of 95% quality score of cases actioned over rolling 6-month period dependent on the workflows that each specific trainer has been certified
Achieve a quarterly average score of 90% on Trainer Observation Checklist performed by Training Manager and Client Business Partner
Achieve a quarterly average score of 90% favorability on Agent survey for nesting, floor, and training (if applicable)
Vendor Training Managers team will record and share the quarterly scores of the class observations and share it with the Client Training team
Low performers will go through at least one audit per quarter with a client Training Team member to identify areas of improvement. Areas can include, but not limited to: Overall delivery of classroom training – Behaviors and techniques that have been listed as project ideals for delivery of client content
Participate in continued education efforts from the Client Training Team (i.e. refresher training, policy update content review, etc.)
Attend and participate in all T3s (train-the-trainer) sessions for updated and new materials from the client. Depending on the session, methods for completing T3 will be determined by the Client Training Team. This may include, but not limited to: (1) taking the course as a learner, and (2) co-delivering the course with a tenured instructor (Client or vendor) and pass a Training QA on the material; (1) preparing pre-read materials, and (2) attending a virtual coaching session
Planning, design, and delivery of training sessions, including Ad-hoc Training, for both new and existing team members
Monitor and review the progress of trainees through questionnaires and discussions with managers and ensure corrective action when needed
Communicate with diverse audiences (e.g., employees, management, other sites, etc.) to provide information and clarification regarding training programs, actions, policies, procedures and best practices
Ability to flag any discrepancies in the material to the Client Training Team
Ensure that training solutions are designed in a logical, structured and clear manner, reflective of learning objectives and suited to a variety of learning styles
Manage participation during training delivery to ensure maximum contribution – test for understanding, observe the behavior and alter delivery method if necessary
Supports stakeholders through performance consulting to qualify development and training requests
Maintain enablement content materials providing feedback to the curriculum design team to ensure content is up-to-date and relevant
Collaborate with Business Partners to ensure training content is updated and aligned with policy launches, UI updates
Analyze training needs and develop strategies to improve courses and training documentation
Conduct analysis to identify needs and recommends appropriate solutions that distinguish between training, communication, and coaching and development opportunities
Provide end of class feedback to reduce errors and improve processes
Ongoing evaluation of certification processes/procedures/ enablement content; improve training effectiveness by participating in the development of new approaches, techniques, and materials.

Requirements

Minimum Qualifications:

Obtain pass score on language proficiency assessment
Bachelor’s Degree in Education or Computer Science with a focus on learning and development/ training
2+ years of experience in a training role in technical support or client care operation
Good knowledge of Quality/Process Improvement techniques

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done).

Preferred Qualifications:

High level of energy, drive, enthusiasm, initiative and commitment
Excellent communication, consulting, influencing and interpersonal skills
Proven track record of collaborating with cross-functional groups to produce results
Passion for ensuring a world class support experience for our community
Demonstrated ability to perform well in a rapidly changing environment and across multiple sites/teams.

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, pension scheme, annual leave, paid disability insurance, and professional development opportunities

At Sama, we pride ourselves in being a diverse and equal opportunity employer.

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