Manager.Corporate Policies and Automation at Kenya Airways

The ideal candidate will be tasked with driving quality and revenue growth by implementing and automating Kenya Airways’ Global sales policies (Corporate policy and Trade policy) in accordance with the company strategy and commercial targets, in order to prevent yield dilution and optimize revenue, market share and cost margin.

Key accountabilities include;

External Relationship Management

Manage and safe guard external relationships of the Company:

• Officially represent Kenya Airways with all Sales automation system vendors.
• Build and maintain relationships with the partner airlines especially AF-KLM – who we cooperate with on commercial policies in the JV – and relevant Skyteam partners.

Steering and influencing team

• To influence the actions of the regional sales teams and the Distribution teams – in order to ensure alignment, awareness, acceptance and compliance to the sales policies.
• Regular communication on amendments and updates to the sales policies and tools used to manage compliance.
• Regular audits and reporting on compliance in all markets in KQs network.

Internal Processes

• Manage and safe guard the Corporate policy and Trade policy of the Company:
• Ensure effective and accurate administration (Legal, Pricing and fiscal).
• Ensure good relations with various Business Units, namely, Commercial performance, Finance, Marketing, Revenue management
• Excellent coordination with Regions, Areas and Countries is necessary to achieve success due to the global scope of the role

Business Plan & Management Information 

• Define, develop, coordinate and steer implementation of the Commercial Sales Business Plan actions related to Global Corporate Sales and Distribution:
• Play a key role in defining the Commercial vision and strategy, particularly the distribution strategy and the Trade and Corporate policies.
• Define corresponding Key Performance Indicators & provide timely and relevant information supporting the monitoring and steering. 

Commercial Activities

• Lead Global Corporate Sales and Distribution to contribute to the commercial sales targets: e.g. revenues and margin maximization, profitable market share growth.

• Global Corporate Sales:
  • Build synergies with Skyteam and JV partners in order to increase attractiveness of contracts.
  • Monitor contracts’ performance together with Corporate Travel Mgrs.
• Global Distribution:
• Designing policies to push lowest cost distribution channels and monitor and evaluate performance of markets towards that objective.

Distribution Strategy and Policies:

• Follow industry and competitive trends to make sure KQ is always ahead of the curve in terms of Distribution strategy.
• Review Trade and Corporate policies regularly (at least once a year) to ensure the competitiveness of our trade and corporate contracts.

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Senior Programme Assessment and Analysis Officer at UNHCR

The Senior Programme Assessment and Analysis Officer may work in a field operation or as part of a Regional Bureau or in a division. The incumbent typically reports to the Assistant or Deputy Representative or the Representative or the Senior Programme Coordinator of the Bureau or other senior staff.

The role of the Senior Programme Assessment and Analysis Officer is to ensure that assessment informs programme design and resource allocation, and that it is always conducted in a participatory manner in line with the Age, Gender and Diversity (AGD) and the accountability to Affected Populations (APP).

S/he will provide advice and guidance to ensure that the results of an assessment, both findings and the consequent programming decisions are fed back to the population of concern.

The incumbent will have contact with a wide variety of internal and external audiences ranging from staff in the region and staff from other UN and regional organizations with the overall objective of staying abreast of assessment findings and programmatic approaches. Also, the incumbent must ensure a close collaboration and involvement of the relevant technical specialists.

S/he will coordinate with the other sections/units within the Bureau and/or offices across the country/region to ensure harmonized Assessment & Analysis approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management overall is approached as per UNHCR¿s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.

The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Ensure that assessment informs programme design and resource allocation, and that it is always conducted in a participatory manner in line with the Age, Gender and Diversity (AGD, accountability to Affected Populations (APP) and protection principles, including data protection.
– Ensure that a situational analysis is undertaken to inform multi-year and annual planning, including stakeholder analysis, context analysis, assessments of needs, risks and capacities of persons of concern and host communities.
– Coordinate the identification of critical assessment and analysis needs in support of UNHCRs advocacy objectives and operational priorities.
– Coordinate the assessment and analysis plan, in close cooperation with IM staff ensuring consistency, efficiency and effectiveness of assessments, balance assessment needs against available technical resources, and identify gaps, overlaps and assessment fatigue.
– Coordinate the application and coherence of analytical frameworks, including legal and socio-economic dimensions to guide analytical processes and deliverables, in close cooperation with IM staff.
– Ensure the utility assessments for programming and the use of assessment information in planning and programming and advise on streamlining processes on assessments and analysis.
– Ensure that assessment and analysis findings systematically inform planning and monitoring processes as well other relevant decision-making bodies in a timely manner.
– Work with Information Management staff to ensure that assessments and analysis are adequately planned and resourced, harmonized, and conducted in line with UNCHRs principles.
– Work with Information Management, Registration and other data staff on development of severity models, population estimates and profiles, needs analysis, secondary data reviews, vulnerability and targeting models. Coordinate the development and implementation of targeting approaches and models, in cooperation with other relevant functions.
– Work with relevant colleagues in communicating assessment and analysis findings to maximise utility of assessment and analysis results.
– Where relevant lead assessments exercise and support all assessments through the MFT approach, stay abreast of the results of all assessments to ensure their linking with program design.
– Collaborate with relevant partners, incl. inter-agency on joint assessments, UN country analysis and scan assessment and analysis environment to create synergies with other assessments and avoid assessment gaps.
– Coordinate the strengthening of capacities on assessment and analysis and identify good practices and lessons learned.
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Economics, Political Science, Social Sciences,
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Programme Management;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:
Demonstrated experience in coordinating assessments, analysing assessment results, sound knowledge of the UNHCR Operations Management Cycle, knowledge and experience on Results Based-Management, demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, enhanced knowledge on Joint Needs Assessments and the principles of targeting.

Desirable:
Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Solid experience in training and capacity building activities.

Functional Skills
PG-Needs Assessment and Response Analysis
PG-Feasibility Study
PG-programming in the field
PG-Results-Based Management
PG-Programme Analysis
PG-Experience with coordinating with Implementing Partners (Governmt/INGO/NGO/Corporate)
Communication skills
(Functional Skills marked with an asterisk* are essential)

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Senior Evaluation Officer – Operations at UNHCR

The Senior Evaluation Officer-Operations (P4) position is in a UNHCR Regional Bureau. Working under the overall leadership of the Senior Evaluation Coordinator, the position will complement existing HQ evaluation capacity to lead on planning and delivery of decentralised evaluations with UNHCR Regional Office and Country Operation colleagues (including the development of evaluation ToRs, procurement and contract management of evaluation services, and providing quality assurance of evaluation deliverables). The incumbent directly participates in decentralised evaluation processes at the Regional Office and Country Operation-level as relevant and required. S/he supports the design and delivery of UNHCR evaluation-related capacity building efforts to UNHCR Regional Office and Country Operation colleagues. S/he also supports the Regional Office and Country Operation colleagues to identify key evidence gaps and priorities, and develop appropriate evaluative strategies and plans to address these.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Support the HQ Evaluation Service in establishing strengthened evaluation policies and procedures, including the refinement of existing evaluation approaches and development of new innovative and forward-looking evaluation approaches and methodologies.
– Enhance the technical aspects (both quantitative and qualitative) of decentralised evaluations commissioned by UNHCR are improved through expert advice and guidance.
– Provide evaluation-related coaching and mentoring, as required.
– Ensure that institutional knowledge, understanding and ‘culture’ of evaluation is strengthened.
– Manage or co-manage decentralised evaluations at the Regional and Country Operation-level, and provide quality assurance to evaluation methodologies and deliverables.
– Interact with appropriate UNHCR entities with respect to the design, commissioning and management of the evaluation cycle.
– Lead and participate in the selection and procurement of quality evaluation services (evaluation firms and individual consultants) and participate in the selection of qualified internal (UNHCR staff) evaluation team members when appropriate.
– Deploy on scoping missions to build stakeholder support, develop and draft evaluation `Terms of Reference¿ (ToR), including defining key evaluation questions, as required. Oversee the successful completion of evaluations and reviews.
– Work with Evaluation Service colleagues to design and develop evaluation-related training modules and materials, and deploy to facilitate evaluation-related awareness raising, training and/or capacity building sessions as required.
– Develop networks and associations with other evaluation communities to enhance internal knowledge management and expertise.
– Under the guidance of the Head of ES, represent UNHCR at external meetings on evaluation
– Provide appropriate instructions and guidance to contractors, consultants, and experts commissioned to undertake ES evaluation work.
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Social Sciences; Economics; International Development Public Policy;
or other relevant field.

Certificates and/or Licenses
Research & Evaluation Methods

Relevant Job Experience
Essential:
Demonstrable experience and knowledge of humanitarian response and coordination, ideally specifically related to refugee response. Demonstrable expertise of evaluation norms and standards. At least 5 years applied research or M&E related experience in field contexts, ideally including in refugee response contexts. Good knowledge of qualitative and quantitative research and evaluation methods/approaches, statistics, data collection tools and analytical approaches. Experience of leading and managing evaluation processes, including ideally managing multi-disciplinary teams with variable evaluation experience. Experience of working with and influencing senior decision makers, including in delivering challenging, or potentially contested, key messages. Experience in developing and/or delivering M&E or evaluation-related capacity building content. Experience of building effective working relationships with people from diverse backgrounds and cultures.
Desirable:
Substantial experience in a humanitarian or development context. Experience of conveying complex information clearly and compellingly through the use of visual media for a range of audiences (i.e. using data visualisation tools).
Demonstrable institutional knowledge of the UN, and in particular of UNHCR¿s protection mandate and operational role.

Functional Skills
MS-Research;
MS-Analysis;
MS-Data Collection and Analysis;
MS-Statistics Analysis;
MS-Drafting, Documentation, Data Presentation
PO-Development/Evaluation of Humanitarian Operations;
PO-Policy Development, Evaluation, Research, Publication;

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and another UN Language.

HOW TO APPLY:
Interested applicants should submit their application online on the UNHCR Careers Page at https://ift.tt/2EeY0Ra by clicking on “Vacancies”.

Closing Date

Please note that the closing date for vacancies in this addendum 4 to the September 2019 Compendium is Thursday 13 February 2020 (midnight Geneva time).

Please also note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

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Loyalty Program, Brand Manager at KCB Bank

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan

Key Responsibilities:

• Develop and execute the marketing plan for the Simba Loyalty Program
• Continuously develop the program design, customer journey, technology components, services and processes required to deliver strong consumer propositions.
• Define, implement and manage multi-channel loyalty scheme rewards and communications that drive customer engagement and sales revenue / margin.
• In liaison with internal stakeholders and partners, continuously review the business case, ROI forecasts and the key metrics to measure scheme success.
• Work with business development to identify partner opportunities, as required, to fill solution gaps and redemption programs opportunities.
• Manage 3rd party partnerships for blue & white label programs in order to deliver revenue and customer number targets.
• Ensure customer facing staff and all staff across all areas of business have access to appropriate training and information to be able to efficiently resolve all loyalty scheme customer queries.
• Deliver analysis and reports to demonstrate the effectiveness of loyalty communications including recommendations for future improvements and testing.
• Test and learn – put in place robust testing plans to continually optimize the program and demonstrate ROI.
• Manage the direct and cross functional teams working with the program to coach and inspire exceptional delivery.

Job Requirements:

For the above position, the successful applicant should meet the following criteria:

• Bachelor’s degree in a Business related field from an institution recognized by Commission for University Education.
• Professional qualifications in CIM or a Master’s degree in Marketing will be an added advantage.
• Possession of professional qualification in Marketing will be an added advantage
• Minimum of 5 years’ experience in a Marketing role having had at least 2 years’ Loyalty Program Management experience.
• At least 3 years’ experience in Brand Management.
• Strong competencies in financial analysis and report writing skills is essential
• Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Team player with demonstrated work ethics; consistently demonstrates a high level of professionalism.
• Effective prioritization skills to meet a complex set of business demands and demonstrate delivery against multiple objectives.
• Assertive, self-motivated with desire to succeed in a fast-paced environment.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.

NB:

In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

• National I.D.
• KRA Pin Card
• Birth Certificate of self
• Passport Photo (White Background)
• NSSF Card
• NHIF Card
• Police Clearance Certificate (less than 5 Months old)
• Academic and Professional certificates, including official transcripts
• Certificates of Service from previous employers as applicable

Qualified candidates with disability are encouraged to apply.

Only short listed candidates will be contacted.

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Information Security Officer, Head of Small Business at I&M Bank Ltd

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking

1. Information Security Officer

The Bank is looking to recruit a competent and highly motivated individual for the following position:

REF ISO/01/2020: INFORMATION SECURITY OFFICER

PURPOSE:

The Information Security Officer, is responsible for a broad range of tasks, majorly the day-to-day cyber security event monitoring, correlation and investigation on detected events.

PRIMARY RESPONSIBILITIES:

• Monitor security events received from the Bank’s SIEM on applicable perimeter devices, systems, databases and servers for potential attacks, suspicious or anomalous activities.
• Analyze and correlate network traffic and system/application logs to prioritize and differentiate between potential incidents and false alarms.
• Create and track investigations/analysis of events to resolution.
• Escalate and report on incidents, potential gaps or risks as observed during monitoring activities.
• Provide input from previous events, attacks or anomalous activities to support forensic or other investigations as carried out by the Information Security Office.
• Consistently provide recommendations on tuning of SIEM rules to ensure increased efficiency and reliability on its output.
• Assist in identifying new solutions to improve the ISO monitoring role in threat identification, detections and response capabilities.
• Provide recommendations that will assist in revision of the Bank’s policies and procedures on monitoring.
• Any other duties as deemed necessary by the supervisor.

PERSON SPECIFICATIONS

Academic Qualifications

Bachelor’s degree in Computer Science, Information Technology or Equivalent from a recognized institution.

Professional Abilities

• Foundational knowledge in information technology, to include hardware, networking, architecture, protocols, file systems and operating systems.
• Foundational knowledge of multiple areas of cyber security operations, such as attack surface management, SOC operations, Intrusion Detection/Intrusion Prevention Systems (IDS/IPS), threats (including APT, insider, etc.), vulnerabilities, and exploits; incident response, ticket tracking, investigations and remediation.
• Knowledge of data correlation techniques.
• Understanding of common network services (web, mail, FTP, etc.), network vulnerabilities, and network attack patterns

Experience

Minimum 1 year relevant experience.

Generic Competencies

Significant theoretical and/or practical knowledge in the following areas:

• Unix, Linux, Windows, operating systems
• Well-known networking protocols and services (FTP, HTTP, SSH, SMB, LDAP, etc.)
• Exploits, vulnerabilities, networks and network attacks
• Packet analysis and Regular expressions
• Database structures and queries

Skills and Attributes

• Excellent communication and interpersonal skills; ability to communicate: write clearly and speak authoritatively to both business and tech audiences
• Demonstrated critical thinking, analytical and problem solving skills to diagnose and troubleshoot technical issues
• Strong planning and organization skills;
• Keeping abreast with latest technology and ability to learn new technologies and concepts quickly
• Ability to operate within 24HR shifts as and when required.

 

2. Head of Small Business

REF HOSB/01/2020: HEAD OF SMALL BUSINESS

PURPOSE:

The role is in charge of business growth and the operation of the Small Businesses (SB) sub segment of our Business Banking segment with respect to ensuring that customer service and business growth is in line with targets, expectations and the sub-segment’s credit portfolio as well as the industry regulations and internal policies and procedures. The incumbent is responsible for delivering an ambitious growth strategy through acquisition of new clients as well as maintaining and deepening relationships with existing customers. They will also be required to develop creative and innovative ideas and exploit cross sell opportunities to drive increased usage of the Bank’s products and solutions.

RIMARY RESPONSIBILITIES:

The Incumbent will report to the General Manager – Business Banking and will be responsible for:

• Developing suitable customer value propositions, product bundles and solutions applicable to the SB sub-segment in liaison with the branches, GM Business Banking and the Product Development team
• Delivery of exceptional performance through powerful leadership of the SB sub- segment
• Leading and directing the relationship teams accountable for the portfolio of SB customers while taking initiative in terms of business development activities and ensuring that quality business is retained and high service standards are delivered by the team.
• Internally embedding the new SB proposition including the development of people capabilities, inculcating the appropriate behaviours and culture that will support the business objectives of this sub-segment.
• Demonstrating an intimate knowledge of the market and the competitor landscape and using the information to shape an aggressive SB strategy implementation.
• Making quick business decisions that balance risk, profitability and most importantly responsiveness to customer needs.
• Maintaining high standards of Governance and Controls within the function
• Reviewing performance of SB Relationship Managers/Officers and/or Branch Managers against SB budgets, with respect to Total Deposits, Low cost deposits, CASA accounts, SB advances (including home loans, hire purchase, overdrafts and term loans), Non-interest income, and cross selling the Group products;
• Continually monitoring and following up with respective SB Relationship Managers/Officers and/or Branch Managers to ensure that the set SB targets are being achieved, and gaps adequately addressed;
• Conducting regular customer visits to enhance relationship development and customer maintenance, as well as growth of the business wallet. This involves reviewing and submitting credit applications for both new requests and for review/renewal of existing limits, in a timely and qualitative manner;
• Monitoring and following up with SB Relationship Managers/Officers and/or Branch Managers to ensure balanced growth of the SB portfolio;
• Monitoring the health of advances by reviewing arrears, account excesses and irregular accounts, among others;
• Approving excesses and regular facilities within delegated limits;
• Monitoring performance against set targets;
• Performance management of the SB team that includes conceptualizing and strategizing the positioning, functions, organization, activities of the business line, selection and deployment of human resources including interviewing and recruitment of additional staff; monitoring of activities; analysing performance vis a vis targets across the sub-segment;
• Executing of Letters of Offer and Letters of Guarantees in line with the set policy.
• Driving strategic initiatives for the sub-segment like Business Clubs, Financial Literacy, Financial inclusion, Mentorship programs for customers within the SB sub-segment.
• PERSON SPECIFICATIONS
• Academic Qualifications
• Master’s degree in Business Administration or its equivalent from a recognized institution; and
• Bachelor’s degree in Business Administration or its equivalent from a recognized institution.

Professional Qualifications

• Chartered Institute of Marketing diploma (CIM); and
• Member of Associate of Kenya Institute of Bankers (AKIB) or its equivalent professional body.

Experience

• At least 10 years relevant experience, 3 of which should have been at managerial level.

Generic Competencies

• Decision making;
• Ability to interpret long term plans, programs and budgets developed senior management level; and
• Interpersonal and leadership skills.
• Innovative

Skills and Attributes

• Strong strategic and analytical thinking skills;
• Excellent communication and interpersonal skills;
• Good negotiation and decision making skills;
• Excellent leadership and people-management skills;
• Good planning and organizational skills; and
• Knowledge of accounting and financial principles.

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Pension Fund Accountant, Junior Project Manager at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

1. Pension Fund Accountant

Introduction…

Reporting to the Team Leader – Pension Administration, the incumbent will oversee all fund accounting & pension administration duties for UAP OLD Mutual Group pensions portfolio within the statutory provision in place, and perform day to day pension consulting responsibilities.

Minimum Requirements…

• Degree in B-Com /Business related
• Certified Professional Accountant (CPA) / ACCA
• Pension fund accounting & pension administrations experience will be an added advantage

Technical Knowledge

At least 3 years’ experience

Job Specification…

• To manage all the schemes in books in accordance with the RBA act, Income tax Act and any other relevant legislation, statutory and regulatory compliance;
• Submit statutory returns to RBA and KRA within set guidelines;
• Maintain proper Book of accounts for all schemes;
• Ensure that all reports required by clients and the regulatory authorities are prepared in time and filed in line with the law ;
• Ensure that the management reports are prepared accurately and on time;
• Effective management of relationships with both internal and external customers and service providers;
• Coordinate scheme audits and ensure audited accounts are submitted within statutory deadlines;
• Ensure Audit findings are addressed and closed within agreed timelines and the processes are embedded within pension administration
• Providing  all records required and coordinating the reconciliations with the Finance department and presenting the reconciled sign off monthly report to the Team Leader- Pension administration;
• Providing effective and efficient communication between Trustees, the sponsor auditors and the regulator;
• Ensuring Administration reports are prepared & circulated on time

2. Junior Project Manager

Introduction…
Reporting to the Senior Project Manager, the incumbent is responsible for coordinating and managing multiple small and medium sized projects.

Minimum Requirements…

• University degree
• At least 2 years proven track record successfully delivering and implementing projects.
• Accredited Project Management qualification like PMI, Prince 2, Scrum will be advantageous.

Job Specification…

• Supports the preparation of schedules and end to end project plans.
• Responsible for successful project outcomes.
• Participates in the determination, refinement and documentation of project requirements.
• Manages the end to end delivery as per the specified project scope.
• Reports on project progress at regular intervals to all project team members, steering committees and all other key stakeholders.
• Liaises with vendors, suppliers and consultants to ensure effective project delivery.
• Manages any changes or deviations from the original scope, time, cost and quality.
• Maintains an updated log of all key dependencies, issues and risks.
• Supports the implementation of corrective measures.
• Integrates delivery and metrics across the people, process, finance and customer dimensions of the business.

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Career Opportunities at Ernst & Young (February, 2020 Recommended Jobs)

EY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 230,000 people are united by our shared values and an unwavering commitment to quality. EY, has been in East Africa for over 87 years and with over 600 professionals, is today one of the largest professional services firms in the region

1. Senior Tax Advisor – Indirect Taxes

In Tax, we have a diverse group of people globally who help our clients understand and manage their tax compliance and reporting obligations responsibly and proactively.

 

Tax has six sub-service lines which cover a wide range of tax matters: Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, People Advisory Services and International Tax and Transaction Services.

Job Summary

Senior tax advisor position will be within the indirect tax sub-service line and the suitable candidate should be able to: –

• Focus on legitimate client needs while meeting EY’s responsibilities to all stakeholders and organize work in a way that prioritizes managing risk, while focusing on high quality service.
• Consistently produce work of high quality – accurate, complete and clear.
• Must demonstrate an understanding of common principles of indirect taxes and ability to effectively apply them to client situations. In addition, should be able to translate technical skills into practical solution-oriented advice, creating added value to clients.
• Should be able to assist with multiple projects and the execution of technical matters and operations of the practice, research indirect tax legislations, case law and other indirect tax guidance to support the tax service line on client engagements.
• Assist with indirect tax training sessions on developments in indirect tax legislations and case law. Supervise project work prepared by more junior professionals providing feedback and guidance on quality outputs.

Desired Candidate Profile

Does this sound like you?

• A Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM) or a Business/Finance related field with a minimum of upper second-class honours or its equivalent.
• Professional qualification in accounting (ACCA, CPA or CA) – Finalist.
• A minimum overall grade of a B+ in KCSE and B+ in both English & Mathematics
• Have 5 years or more practical experience in indirect taxes, with an in-depth understanding of Value Added Tax (VAT)
• Proficient in IT and Microsoft Office Suites.

Key Competencies

• Excellent written and verbal communication skills.
• Excellent level of attention to detail.
• Good presentation skills.
• A good and enthusiastic team player.
• Good organization and prioritization skills including ability to manage multiple assignments and work under pressure.
• Resilient and proactive.
• Integrity.
• Flexible and innovative.

2. Senior Tax Advisor – People Advisory Services

In Tax, we have a diverse group of people globally who help our clients understand and manage their tax compliance and reporting obligations responsibly and proactively.

Tax has six sub-service lines which cover a wide range of tax matters: Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, People Advisory Services and International Tax and Transaction Services.

Job Summary

The tax senior position is within the People Advisory Services sub-service line. The suitably qualified candidate should have a good understanding of tax and demonstrate an understanding tax technical matters affecting expatriates, local employees and individuals. They should be able to anticipate and identify technical issues and provide appropriate solutions. They should be able to assist with tax training sessions on developments in expatriate and employee tax legislations and case law. Supervise project work prepared by more junior professionals and provide feedback and guidance on quality outputs.

Desired Candidate Profile

Does this sound like you?

• A Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM) or a Business/Finance related field with a minimum of upper second-class honours or its equivalent.
• Professional qualification in accounting (ACCA, CPA or CA) – Finalist.
• A minimum overall grade of a B+ in KCSE and B+ in both English & Mathematics
• At least 4 years or more extensive experience with a reputable tax service provider, handling large multinationals on all areas of expatriate taxation. This should include social security compliance; advisory on the impact of international assignments and short-term cross- border moves; taxation of share awards; interaction between international tax, immigration and expatriate tax compliance.
• Well versed in tax and social security legislation.
• Hands-on experience on iTax and physical interactions with the Kenya Revenue Authority.
• Proficient in IT and Microsoft Office Suites.

Key attributes

• Excellent written and verbal communication skills.
• Excellent level of attention to detail.
• Good presentation skills.
• A good and enthusiastic team player.
• Good organization and prioritization skills including ability to manage multiple assignments and work under pressure.
• Resilient and proactive.
• Integrity.
• Flexible and innovative.

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Job Openings at United Nations High Commissioner for Refugees (February, 2020 Recommended Jobs)

1. Energy Officer

Procedures and Eligibility
Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications

Organizational Setting and Work Relationships

Access to clean, affordable and reliable energy services is integral part of the humanitarian response and an essential factor in creating sustainable economic development. Sustainable energy services are essential for basic human protection and aim to enable refugees, IDPs, host communities and other persons of concern to meet their energy needs in a safe, sustainable and affordable way, recognizing the critical importance of access to sustainable energy to ensure basic needs, improve human protection and well-being, and foster communities¿ inclusiveness.
Energy services provide cooking, lighting, heating and clean water, and underpin all but the most rudimentary income-earning activities. Energy poverty leads to insecurity, increased risk of sexual and gender-based violence (SGBV), reduced development opportunities, health problems and environmental degradation.
In line with the 2030 Agenda for Sustainable Development Goals (SDGs), access to clean energy could vastly improve the health and well-being of millions of persons.

The Energy Officer will provide technical support to the Organisation to meet the increasing demands of operations for access of persons of concern (PoCs) to sustainable energy as well as reducing costs and carbon footprint. This dedicated expertise and experience would provide continuity and enhance institutional knowledge in this technical area, mainstreaming energy as a cross-cutting issue across UNHCR operations and within internal guiding frameworks such as the Comprehensive Refugee Response Framework (CRRF). The incumbent will typically report to the Senior Programme Officer / Senior Operations or Deputy /Assistant Representative.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Support implementation of the sustainable energy strategies in coordination with partners, government and private sector.
• Be a catalyst for all sustainable energy initiatives.
• Assess, identify and analyse cost effective and appropriate sources of alternative energy for cooking, lighting and electricity in collaboration with all actors, including private sector, development agencies and governmental institutions.
• Support with the design of specific projects and pilot energy for cooking, lighting and powering, including renewable energy, with a view towards enhancing self-reliance, education and protection.
• Work in close collaboration and emphasize the multi-sectoral links of Energy with Environment, Protection, Shelter and Settlement and Public Health and Water, Sanitation and Hygiene.
• Assist with the coordination with government, line ministries and NGO partners to implement a robust and appropriate renewable energy strategy and technologies that promote sustainable patterns of consumption and production, make efficient use of natural resources and ensure safety
• Support the monitoring and coordination of all sustainable energy activities.
• Provide support to identify, establish and maintain links with relevant organizations to ensure access to sustainable energy for both PoCs and the surrounding areas.
• Work in multi-functional team approach and work in close collaboration with Programme and other technical experts, to ensure energy based interventions are approached from a cross-sectoral perspective.
• Ensure that minimum best practices are met to assure health and safety standards across all sustainable energy and energy efficient technologies.
• Document each stage of project development including monitoring, testing, trouble shooting, lessons learned and solutions applied to assure institutional knowledge development.
• Contribute to development of effective communication channels between all key stakeholders and promote the sharing of information on energy related activities.
• Stay informed of all governmental/national electrical/renewable developments to assure legal and advantageous energy incentives are explored.
• Support the representation of UNHCR in relevant international meetings and technical fora.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

• Energy; Energy Engineering; Environment; Environmental Engineering;
• Environmental Sciences or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

• Environment Environment Interventions Emergency
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential:

• Experience in working in humanitarian situations and proven knowledge of sustainable energy and technical skills in set-up, design and monitoring of energy programmes from a multi-sectoral and protection perspective

Desirable:

Knowledge and understanding of international policies and regulations on energy. Knowledge of renewable energy, including financial, regulatory and/or policy frameworks, renewable energy financial management (including community involvement and capacity issues), renewable energy business development (including business planning, entrepreneurship development). Experience of cost recovery systems, metering, energy audits and comparative analyses of fuel and energy systems

Functional Skills

• *EX-Experience in an international, decentralized and/or multinational environment;
• *EX-Experience in complex field emergencies;
• EX-Field experience in emergency and/or large-scale settings;
• SP-Experience of hybrid technologies/energy measurmt & controls/CHP & energy effic measurt
• SP-Emerging environmentally sustainable and appropriate technologies, and renewable energy
• SP-Environment – Solar/wind systems knowledge
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

• C001L3 – Accountability Level 3
• C002L3 – Teamwork & Collaboration Level 3
• C003L3 – Communication Level 3
• C004L3 – Commitment to Continuous Learning Level 3
• C005L3 – Client & Result Orientation Level 3
• C006L3 – Organizational Awareness Level 3
• M001L3 – Empowering and Building Trust Level 3
• M003L3 – Judgement and Decision Making Level 3
• X001L3 – Analytical Thinking Level 3
• X002L3 – Innovation and Creativity Level 3
• X003L3 – Technological Awareness Level 3

Additional  Information
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Additional  Information
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

2. Innovation Officer

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Establish a system for the identification, catalysation and scaling up of promising practices within UNHCR, which enables that existing and/or emerging innovations are scaled to increase value for refugees and other PoC, for Partners, and for UNHCR.
• Foster the establishment of strategic partnerships with external actors and individuals, including from academia, civil society, and small, as well as large scale private sector organisations.
• Provide ongoing support to multiple innovation projects as a team-member, bringing skills, experiences, and expertise       in innovation processes to bear with other internal stakeholders requiring support, and with other members of the Innovation Service.
• Focus on supporting the build-up of evidence to scale already supported projects within the Innovation Service.
• Provide remote support and technical guidance in monitoring and evidence-building to UNHCR operations which are in the scale up phase of pilot initiatives.
• Apply relevant research, evidence and data-driven decision making to support UNHCR and Partners in the scale up of programmes, through assisting in documenting, codifying and disseminating key programme processes and lessons learned.
• Ensure that innovative solutions build-on/strengthen existing local capacities, including community representation and coordination structures.
• Work with UNHCR operations to strengthen buy-in, commitment and resourcing for projects which are ready to scale ¿ ensuring sustainability and/or scalability of innovations.
• Develop and share guidance and tools, based on field testing, to provide practical support to humanitarian actors.
• Ensure that AGD sensitive analyses, rights and community-based approaches inform human-centred design processes.
• Through direct engagement with key networks, stay abreast of practices around scaling innovations in humanitarian settings and provide thought leadership to external actors.
• Actively build appropriate partnerships with national, regional and global actors to leverage expertise and bring in required skills and appropriate resources at field level.
• Manage funding opportunities for project partners or UNHCR field operations, either thought the management of a fund or supporting projects managed by innovation fund opportunities.
• Liaise internally with key stakeholders including the Division of International Protection and the Division of Resilience and Solutions to ensure coherency of approaches.
• Stay abreast of new innovations and technologies; especially those with the potential to support scaling initiatives.
• Work collaboratively with communities, UNHCR staff and partners to design, develop and deliver innovative solutions to improve information sharing, community dialogue and complaints management in emergency response.
• Provide technical guidance to Innovation Fellows, particularly those with a specific focus on evidence building for decision making around scale.
• Support Innovation colleagues to design, develop and deliver innovative solutions within areas of their thematic interest including, but not limited to, data, connectivity, energy and education.
• Provide a critical analysis of impediments, or areas that require adjustment in order for increased scale, adoption, or diffusion to take place.
• Advocate internally for decisions to be taken that incorporate changes required for the successful scale, adoption, or diffusion of promising practices.
• Establish a network of thought leaders and allies within and outside of UNHCR around the challenges of scale within the humanitarian and UN systems.
• Make decisions on the design and delivery process for scaling across UNHCR, and outside of the Organisation.
• Identify and form collaborative partnerships within UNHCR, and outside of the Organisation.
• Decide, in collaboration with other relevant team members, upon communication efforts within and external to UNHCR around the process of scale, including lessons learned and promising practices.
• Lead the Service¿s advisory efforts on processes of scale, both internally and externally.
• Lead Innovation Service projects, and/or support to other internal innovation efforts as and when requested/appropriate.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

1. Development; Humanitarian Law;
2. Refugee Law; Human Rights Law; or other relevant field.

Certificates and/or Licenses

not specified

Relevant Job Experience

Essential:

• Experience driving programmes of scale within a UN or partner organisation. Experience of forging and/or maintaining partnerships and collaborative working methods, simultaneously with a range of stakeholders, including private sector entities, donor governments, civil society, communities of concern, INGO, NNGO, and other UN entities. Experience applying Innovation and/or innovative methodologies in forced displacement contexts. Significant experience of providing support to a range of operations through capacity building around scale, evidence building and provision of guidance and creation of tools. Solid experience of assessing and adopting multiple methods and partnerships in order to achieve scale, increased adoption, or diffusion of promising practices. Solid experience in managing funding mechanisms for innovative or other projects. Experience delivering training, and knowledge transfer to partners and UNHCR staff. Experience working for research and development organisations, producing data and evidence on the basis for key decisions to be made. Experience working in organisations with multi-year planning processes, such as development agencies, whether governmental, UN, or other.

Desirable:

A strong understanding of theory, principles, established approaches and evidence concerning effective innovation and programme design. Experience working directly with a media/media development agency. Ability to create and edit content using a range of audio visual media. Previous experience working with UNHCR in an emergency operation.

Functional Skills

• MG-Decision Making
• MG-Team Building
• PR-Experience in Forced Displacement situations
• HR-Gender, Diversity and Inclusion Management

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

• C001L3 Accountability Level 3
• C002L3 Teamwork & Collaboration Level 3
• C003L3 Communication Level 3
• C004L3 Commitment to Continuous Learning Level 3
• C005L3 Client & Result Orientation Level 3
• C006L3 Organizational Awareness Level 3
• M001L3 Empowering and Building Trust Level 3
• M003L3 Judgement and Decision Making Level 3
• X002L3 Innovation and Creativity Level 3
• X005L3 Planning and Organizing Level 3
• X006L3 Policy Development & Research Level 3

Additional  Information   

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Additional  Information

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

3. Senior Shelter Officer

Procedures and Eligibility

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications

Senior Shelter Officer

Organizational Setting and Work Relationships

The Senior Shelter Officer leads the shelter, infrastructure and NFI activities of UNHCR and also ensures strong cross sectoral synergies with other sectors including WASH, Public Health, Nutrition, Cash, Energy and Environment. The incumbent acts as focal point for maintaining effective coordination with any established shelter sector working group. In addition, s/he is responsible for the strategic management and monitoring of construction related implementing partners and contractors, and for collaboration with Administration, Finance and Programme on all programmatic issues within the Area of Responsibility (AoR). S/he shall be working closely with other sections on shelter and general infrastructure related activities and provides functional shelter and infrastructure guidance to the team as well as to the shelter experts in the Field.

The Senior Shelter Officer should ensure the operation is conducting the most effective shelter and general infrastructure response possible by ensuring comprehensive sectoral needs assessments in liaison with other relevant sectors are available. This implies the gathering of both quantitative and qualitative data on the profile/needs and living conditions of both the displaced population and host community, taking into account the current situation, projected population planning figures and the expected scale of returns.

In the absence of a settlement planner, the Senior Shelter Officer will be responsible for negotiations with local government authorities regarding land acquisition and site development works. Specialized functions to be dealt with by the incumbent in this post include shelter (Incl. NFI) and infrastructure activities throughout the project lifecycle including construction management and monitoring, which imply that the person should have a strong academic qualification in civil engineering or architecture or other appropriate technical qualification.

The Senior Shelter Officer ensures that the development of shelter strategies taking into account the local context, age and gender, culture, climate, environmental protection, available resources and skills. In addition, the incumbent ensures that shelter and infrastructure responses evolve according to the changing nature of the situation, progressively working towards more durable solutions and drawing from local building practices and materials.
Within an urban context, it is essential that shelter responses take into consideration urban planning strategies, including an analysis of residential areas, housing affordability and availability. In addition, regardless of the context, shelter assistance should at all times minimize the risk of eviction, exploitation and abuse, overcrowded living conditions, limited access to services and unhygienic conditions.

In the UNHCR Country Offices the Senior Shelter Officer works closely with the Field Coordinator as well as with the team leaders on the ground, and normally reports to the Deputy Representative of the Country Operation. The incumbent will have direct supervisory responsibility and should remain in close contact with the shelter and settlement section at HQ.

The Senior Shelter Officer supports UNHCR¿s efforts during an emergency and ensures that international Shelter and Infrastructure standards are met.¿

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Coordinate, manage and support UNHCR¿s shelter and settlements team in a timely, cost-effective, inter-sectoral manner providing adequate delivery of technical interventions and services to support operational needs.
• Review, identify and assess progress of UNHCR Shelter programs and initiate responses to address the gaps in collaboration and coordination with key UNHCR technical staff, operational partners and authorities as required.
• Participate, as technical focal point for shelter/settlement, in coordination meetings with various stakeholders including Government counterparts to ensure UNHCR¿s interests and those of the POCs are adequately reflected and disseminate information to all stakeholders in a timely, efficient manner.
• Support the Operation with the development and periodically updating of appropriate shelter / settlement strategy and take into consideration the local context, age and gender, culture, climate, environmental protection and the availability of local resources,   including materials, capacities and existing infrastructure.
• Support with HR planning and management to establish and maintain an efficient and skilled technical workforce that is capable of supporting on-going operations.
• Manage the review, update and dissemination of internationally accepted standards and environmental guidelines within UNHCR and among partners.
• Together with UNHCR’s implementing partners, compile, analyse and map available information on shelter options in country taking into account relevant policies adopted by the Government. When planning infrastructure works, ensure that the technical component reflects UNHCR minimum standards for the provision of emergency and other types of shelter assistance and is within the budgetary requirements. Due consideration should be given to standards in other relevant sectors such as water and sanitation.
• Coordinate technical specialists to ensure adequate monitoring so that UNHCR¿s technical interventions are produced in a technically sound and standardized manner and establish monitoring tools to ensure that works are implemented according to plans and completed within the designated timeframe.
• Coordinate with Programme and Supply to advise on matters related to the procurement of sector related responses or equipment, including the development of technical specifications, BQ¿s etc. for bid documents, technical evaluation of bids, review/inspection of the quality of products/works.
• Work in close coordination with all functional Units in UNHCR (Protection, Programme, Community Services, Field, Administration, and Supply) for all issues related to protection, population of concern figures and assistance.
• Work in close collaboration with all relevant stakeholders including local authorities, relevant partners and affected communities on issues related to the shelter and settlement programme.
• Ensure technical information is available on the SIP (settlement information portal), ensure shelter dashboards are populated with relevant data, prepare mission reports and debrief.
• Maintain regular contact with the SSS/DPSM Section in Geneva and support regular technical updates.
• Decide priorities in the designing of implementation plan.
• Advise of implementing partners’ selection.
• Enforce compliance with and integrity of all shelter/infrastructure standard operating procedures.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P4/NOD 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

• Architecture Engineering; Civil Engineering;
• or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

Not specified
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential:

Solid management ability to guide a specialist team under tense emergency situations. Previous similar job experience in the shelter / infrastructure sector, including 5 years in an international technical managerial role. Knowledge of technical drawing software and an ability to produce technical plans and conduct training.

Desirable:

Shelter or physical site planning work experience. Ability to use GIS technology would be an asset.

Functional Skills

• IT-Geographic Information Systems (GIS)
• PG-Results-Based Management
• MG-Strategic Planning
• SP-Design tools such as Global Positioning System (GPS)
• SP-Site/Physical Planning
• SP-Water, Sanitation and Hygiene (WASH) activities
• UN-UN Systems and Processes
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

• C001L3 Accountability Level 3
• C002L3 Teamwork & Collaboration Level 3
• C003L3 Communication Level 3
• C004L3 Commitment to Continuous Learning Level 3
• C005L3 Client & Result Orientation Level 3
• C006L3 Organizational Awareness Level 3
• M001L3 Empowering and Building Trust Level 3
• M002L3 Managing Performance Level 3
• M006L3 Managing Resources Level 3
• M005L3 Leadership Level 3
• M003L3 Judgement and Decision Making Level 3
• M004L3 Strategic Planning and Vision Level 3
• X007L3 Political Awareness Level 3
• X004L3 Negotiation and Conflict Resolution Level 3
• X008L3 Stakeholder Management Level 3

Additional  Information   

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Additional  Information

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

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Monitoring Evaluation and Learning Assistant at Christian Aid

Christian Aid is a humanitarian and development organisation that insists the world can and must be swiftly changed to one where everyone can live a full life, free from poverty. We work globally for profound change tackling the root causes of poverty, empowering people to have a brighter future, and creating enabling environments for communities to exercise their capacities. We strive to achieve equality, dignity and freedom for all, regardless of faith or nationality.

In Kenya, Christian Aid focuses on delivering interventions that shift power relations and dynamics in favor of poor and marginalized communities and groups as a means to ending poverty cycles. Our programs focus on the right to health, climate change, markets for economic empowerment and humanitarian response. Governance and Gender cut across all these areas

About the role

The role works within the International Programme role family positioned within the MEAL team or country programme, the post-holder also works in close collaboration with the Programme Quality & Impact Team. The role is key in providing MEAL support to the work team to ensure partnerships and programmes are managed effectively. The role will normally work within the country office

About you

The purpose of this role is to support in-country initiatives to strengthen Monitoring, Evaluation and Learning processes and systems.

The role will:

• Support programme/MEAL team and partners in conducting field activities
• Conduct training for program and partner staff on digital data collection systems
• Design and develop digital Data Collection Forms/Tools across projects
• Support partner site and program staff in resolving issues experienced with digital data collection systems
• Maintain information management systems and data-files
• Participate in data reviews
• Conduct data analysis
• Provide ad-hoc support to project teams or country programme
• Participate in programme planning processes
• Assist the MEAL unit or the programme team in regular data collections through implementing partners/volunteers

Alongside supporting and contributing to effective MEAL practice, the role will deliver the following outcomes:

Global Monitoring and Evaluation Database:

• Feedback on the monitoring and reporting database is co-ordinated and communicated effectively
• Testing and data migration to the new database is supported to completion
• Staff within the country office are trained and supported to use the database

MEAL System Strengthening and Learning

• MEAL capacity assessments of country programme & Christian Aid partners are completed with guidance and support from the Programme Quality & Impact Team
• MEAL training for the country staff & Christian Aid Partners is delivered in coordination with the Programme Quality & Impact Team
• MEAL technical support requests expressed by partners are followed up with the relevant technical advisor
• Use of digital systems of to collect, transfer and store data is optimized within ongoing programs and by partners
• The quality of data submitted by partners is assessed and feedback provided to partners
• Organisational learning is improved through sharing of Monitoring and Evaluation findings

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits that will ensure you enjoy a good work/life balance.

Competency questions:

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Steward resources

Please give us an example of how you have taken account of the need to use resources economically and without unnecessary waste when planning and delivering your work.

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Temporary Systems Developer at FHI 360

Summary:

To support design, development and/or adaptation of CB-HIPP database applications.  The systems developer will work with the project team to adapt and revise existing databases or develop new applications to meet current project data needs, support local implementing partners (LIPs) and health facilities participating in the cross-border health units (CBHUs) at Kenya and Uganda border area to utilize the databases as appropriate. He/she will support data management activities ensuring the system generates quality and timely reports. S/he will also be responsible for development of the project’s Geographical Information System (GIS) to include the management of spatial databases.

Duties and Responsibilities:

Develop and design a functional system for collecting, organizing, analyzing, interpreting, and classifying information for input into electronic databases;

Design and develop (or adopt) database applications in response to CB-HIPP (CBHUs) information needs, using MS Excel, Access, ODK, VB and SQL.  Install developed applications, write application manuals, and train users.

Develop standardized programming, data quality checks, and data documentation procedures relevant to the HIV and AIDS, TB, FP/RH and MNCH data systems.

Ensure the system’s capability to generate timely and accurate data.

Ensure systems performs auto backup and recovery of all databases. Take appropriate measures to ensure the security of the data.

Ensure adherence to policies to ensure the security and confidentiality of identifiable health data.

Design/adapt systems to automate and create special maps from GIS and health datasets.

Create structures necessary for GIS data storage.

Design tools necessary for loading / transferring GIS data from one system to another.

Use tools to combine GIS datasets and create new information, investigate patterns and analyze spatial data.

Facilitate end user training and ease of use; train users and provide support for the applications.

Develop custom data, statistics, reports, presentations and other products with the team.

Perform other duties as assigned.

Knowledge, skills and abilities:

MS SQL Server Administration, District Health Information System (DHIS) Windows NT and Office Administration and Management, Relational database design and analysis, SQL and MS Access/Excel programming skills.

Very strong proficiency in Microsoft Excel (e.g., abilities with pivot tables, conditional formatting, etc.) and experience developing Excel templates required

Advanced knowledge of relational database concepts and skills utilized in creating and maintaining relational databases and linking them with GIS.

Strong background in geospatial and health information systems (GIS) and/or database management is required.

Knowledge and expertise in using ODK, GIS software such as ArcGIS 9.x equivalent at a moderate level of complexity

Ability to program in SQL and to manage data in relational database management system is required

Proficiency in the MS Office Suite (Word, Power point, Power BI and Access) required

Good knowledge of programming principles and languages

Sound understanding of HIV and AIDS and integrated TB, SGBV, reproductive health/family planning and public health programming.

Knowledge of current PEPFAR and national reporting; including Kenya/Uganda and USG rules and regulations.

Demonstrated ability to independently complete assigned tasks, train and facilitate learning for health facilities participating in CBHU.

Excellent written, oral and interpersonal communication skills with ability to work as a team member.

Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.

Qualifications and experience:

Bachelors’ degree in Information Technology, Computer Science or its recognized equivalent with 3-5 years’ experience.

Masters’ degree in Information Technology, Computer Science or its recognized equivalent with 1-2 years’ experience.

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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Manager.Corporate Policies and Automation at Kenya Airways

The ideal candidate will be tasked with driving quality and revenue growth by implementing and automating Kenya Airways’ Global sales policies (Corporate policy and Trade policy) in accordance with the company strategy and commercial targets, in order to prevent yield dilution and optimize revenue, market share and cost margin.

Key accountabilities include;

External Relationship Management

Manage and safe guard external relationships of the Company:

• Officially represent Kenya Airways with all Sales automation system vendors.
• Build and maintain relationships with the partner airlines especially AF-KLM – who we cooperate with on commercial policies in the JV – and relevant Skyteam partners.

Steering and influencing team

• To influence the actions of the regional sales teams and the Distribution teams – in order to ensure alignment, awareness, acceptance and compliance to the sales policies.
• Regular communication on amendments and updates to the sales policies and tools used to manage compliance.
• Regular audits and reporting on compliance in all markets in KQs network.

Internal Processes

• Manage and safe guard the Corporate policy and Trade policy of the Company:
• Ensure effective and accurate administration (Legal, Pricing and fiscal).
• Ensure good relations with various Business Units, namely, Commercial performance, Finance, Marketing, Revenue management
• Excellent coordination with Regions, Areas and Countries is necessary to achieve success due to the global scope of the role

Business Plan & Management Information 

• Define, develop, coordinate and steer implementation of the Commercial Sales Business Plan actions related to Global Corporate Sales and Distribution:
• Play a key role in defining the Commercial vision and strategy, particularly the distribution strategy and the Trade and Corporate policies.
• Define corresponding Key Performance Indicators & provide timely and relevant information supporting the monitoring and steering. 

Commercial Activities

• Lead Global Corporate Sales and Distribution to contribute to the commercial sales targets: e.g. revenues and margin maximization, profitable market share growth.

• Global Corporate Sales:
  • Build synergies with Skyteam and JV partners in order to increase attractiveness of contracts.
  • Monitor contracts’ performance together with Corporate Travel Mgrs.
• Global Distribution:
• Designing policies to push lowest cost distribution channels and monitor and evaluate performance of markets towards that objective.

Distribution Strategy and Policies:

• Follow industry and competitive trends to make sure KQ is always ahead of the curve in terms of Distribution strategy.
• Review Trade and Corporate policies regularly (at least once a year) to ensure the competitiveness of our trade and corporate contracts.

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Senior Programme Assessment and Analysis Officer at UNHCR

The Senior Programme Assessment and Analysis Officer may work in a field operation or as part of a Regional Bureau or in a division. The incumbent typically reports to the Assistant or Deputy Representative or the Representative or the Senior Programme Coordinator of the Bureau or other senior staff.

The role of the Senior Programme Assessment and Analysis Officer is to ensure that assessment informs programme design and resource allocation, and that it is always conducted in a participatory manner in line with the Age, Gender and Diversity (AGD) and the accountability to Affected Populations (APP).

S/he will provide advice and guidance to ensure that the results of an assessment, both findings and the consequent programming decisions are fed back to the population of concern.

The incumbent will have contact with a wide variety of internal and external audiences ranging from staff in the region and staff from other UN and regional organizations with the overall objective of staying abreast of assessment findings and programmatic approaches. Also, the incumbent must ensure a close collaboration and involvement of the relevant technical specialists.

S/he will coordinate with the other sections/units within the Bureau and/or offices across the country/region to ensure harmonized Assessment & Analysis approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management overall is approached as per UNHCR¿s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs.

The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Ensure that assessment informs programme design and resource allocation, and that it is always conducted in a participatory manner in line with the Age, Gender and Diversity (AGD, accountability to Affected Populations (APP) and protection principles, including data protection.
– Ensure that a situational analysis is undertaken to inform multi-year and annual planning, including stakeholder analysis, context analysis, assessments of needs, risks and capacities of persons of concern and host communities.
– Coordinate the identification of critical assessment and analysis needs in support of UNHCRs advocacy objectives and operational priorities.
– Coordinate the assessment and analysis plan, in close cooperation with IM staff ensuring consistency, efficiency and effectiveness of assessments, balance assessment needs against available technical resources, and identify gaps, overlaps and assessment fatigue.
– Coordinate the application and coherence of analytical frameworks, including legal and socio-economic dimensions to guide analytical processes and deliverables, in close cooperation with IM staff.
– Ensure the utility assessments for programming and the use of assessment information in planning and programming and advise on streamlining processes on assessments and analysis.
– Ensure that assessment and analysis findings systematically inform planning and monitoring processes as well other relevant decision-making bodies in a timely manner.
– Work with Information Management staff to ensure that assessments and analysis are adequately planned and resourced, harmonized, and conducted in line with UNCHRs principles.
– Work with Information Management, Registration and other data staff on development of severity models, population estimates and profiles, needs analysis, secondary data reviews, vulnerability and targeting models. Coordinate the development and implementation of targeting approaches and models, in cooperation with other relevant functions.
– Work with relevant colleagues in communicating assessment and analysis findings to maximise utility of assessment and analysis results.
– Where relevant lead assessments exercise and support all assessments through the MFT approach, stay abreast of the results of all assessments to ensure their linking with program design.
– Collaborate with relevant partners, incl. inter-agency on joint assessments, UN country analysis and scan assessment and analysis environment to create synergies with other assessments and avoid assessment gaps.
– Coordinate the strengthening of capacities on assessment and analysis and identify good practices and lessons learned.
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Economics, Political Science, Social Sciences,
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Programme Management;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:
Demonstrated experience in coordinating assessments, analysing assessment results, sound knowledge of the UNHCR Operations Management Cycle, knowledge and experience on Results Based-Management, demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, enhanced knowledge on Joint Needs Assessments and the principles of targeting.

Desirable:
Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Solid experience in training and capacity building activities.

Functional Skills
PG-Needs Assessment and Response Analysis
PG-Feasibility Study
PG-programming in the field
PG-Results-Based Management
PG-Programme Analysis
PG-Experience with coordinating with Implementing Partners (Governmt/INGO/NGO/Corporate)
Communication skills
(Functional Skills marked with an asterisk* are essential)

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