Moko Home and Living Job Vacancy : Customer Care

We’re looking to add customer-oriented, analytical people to our Customer Care team.  You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket.  You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

Manage Client Accounts

• Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
• Manage customers’ payment schedule and ensure that customers adhere to credit limits
• Build long-term relationships with clients and service recurring order needs
• Provide all customer support required by the clients in your portfolio

Network Within the Industry and Identify New Clients

• Build and grow relationships within the furniture manufacture industry
• Use industry networks and other means to generate new leads on an on-going basis
• Develop a strong understanding of competitors and competing products on the market

Present Products to Prospective Customers

• Pursue leads, research prospects and make initial introductory calls
• Make product presentations which show an in-depth understanding of our products and the client’s needs
• Offer recommendations to your supervisor about creditworthiness of new customers
• Close relationships and coordinate orders with our warehouse

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Requirements

• A preference for 1-2 years’ experience in a role with sales or customerrelations responsibilities
• Extremely strong interpersonal skills and success developing productive professional relationships
• A mature professional who can comfortably relate with business owners and senior purchasing managers
• Strong analytical skills and attention to detail—ability to analyse customerstatements and proactively identify and address issues with customeraccounts
• Proficient with Microsoft Word and Excel
• Eager to join a quickly-growing organization and team

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Moko Home and Living Job Vacancy : Procurement

We are looking for an individual with an eye for details who is eager to cultivate good relationships with suppliers. The Procurement Officer will work closely with various teams to ensure timely and cost-effective sourcing and inventory management while maintaining high standards of integrity and accountability. The ideal candidate will support organization-wide efforts in strategic sourcing, information management and relationship building.

Responsibilities

Strategic Sourcing

• Sourcing for new suppliers and forecasting price trends and their impact on the business.
• Placing local orders and monitoring delivery dates.
• Processing all paperwork relevant to the purchasing of goods.
• Negotiate with suppliers for discounts/better prices
• Expedite delivery of procuredgoods and services.

Information & Inventory Management

• Conduct weekly demand planning to determine the needs and requirements for good and services.
• Generate relevant reports for purchasing analysis from the accounting system.
• Sharing/updating daily report on delivery of local purchase.
• Managing local purchases documents and availing this to internal (accounts/operations) in a timely manner.

Compliance and Adherence to Moko Policies and Standards

• Ensuring compliance to Procurementlaw/Company purchasing guidelines and systems.
• Ensuring compliance with different statutory legislation.

Supplier Payments

• Ensure that payments are initiated for delivered goods and services which have no issues.
• Reconcile local purchase/supplier payments.

Relationship Building

• Build strong and long-term buyer-supplier relationships with key suppliers.
• Create and update Supplier database.

Process Improvement

• Creating innovations to improve supply chain management processes
• Attending meetings and trade conferences/shows as required.

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• At least 2 years’ experience in SupplyChain/ Purchasing.
• Quality focus. Just getting the job done is not enough for you. You set high standards and share them with the team.
• Strong attention to detail and the ability to deliver on assigned tasks with independence and little supervision
• Adaptable and possess a zeal to learn
• Proactive and possess great communication skills
• Eagerness to join a young, quickly-growing organization and team

The post Moko Home and Living Job Vacancy : Procurement appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Moko Home and Living Job Vacancy : Market Research Officer

We’re looking to add a detail-oriented, analytical person to our Customer Engagement team that can help us find new product opportunities. We have an ambitious plan to expand the products that we can offer and you’ll blaze new trails to make that dream a reality. You’ll have a passion to discover new things and understand the details of how people use furniture products.  You’ll be eager to research and develop products that will find their way into hundreds of thousands of homes.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

• Conduct market research to define product specifications
• Work in close collaboration with the Head of B2B to generate new product ideas which align with our business goals
• Support the process of new product introduction, from conception through to research, testing and launch
• Work with members of our sales team to understand product specifications according to their experience with our customers
• Conduct direct market research with retailers, fund is and end users to generate insights around product features
• Prepare product briefs to be shared internally and externally
• Analyze and propose adjustments to product briefs based on suppliers’ constraints
• Engage a global supply base to turn product ideas into reality
• Engage with our existing international supplier network to understand manufacturing techniques, costs and other parameters
• Research and reach out to new potential suppliers who can offer additional product options or better value for money
• Hone in on the ideal supplier for a product based on what you learn through conversations and exchanging product information and samples
• Initiate trial orders to test new products in the market toward the goal of a full-scale roll out
• Engage a wider supplier base for existing products in search of opportunities to deliver better value for money

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• A preference for 1-2 years’ experience in market research
• Strong analytical skills and attention to detail
• Curiosity to find out product requirements and how to find best balance between customers’ preferences and suppliers’ constraints
• Extremely organized and able to keep track of different concurrent tasks
• An ability to communicate things clearly and in details
• Proficient with Microsoft Word and Excel
• Eager to join a quickly-growing organization and team

The post Moko Home and Living Job Vacancy : Market Research Officer appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Moko Home and Living Job Vacancy : Retail Branch Manager

Moko’s goal is to change the way people experience their everyday home. We have an ambitious development pipeline that spans mattresses to sofas with the goal of making our customers’ dream of leading a modern lifestyle a reality. We’re looking to add an  Area Manager aka Get Things Done Manager.

As the Get Things Done Manager, you’ll be responsible for running Moko’s day-to-day brand operations. You’ll be an excellent project manager who is able to joggle a variety of tasks under tight timelines. You’ll put into use your knowledge of marketing and you’ll push the day-to-day activities to see Moko’s vision become a reality for our customers. Finally, you’ll be excellent people manager, who can motivate and grow the team.

Responsibilities

• Under the direction of the Head of Brand and Product Development, lead the day-to-day implementation of the Moko work plan so that we can help our customers achieve the modern lifestyle they dream of
• Act as a liason to senior management and directors to keep them up to date about operations and projects implemented
• Coordinate and manage the weekly activities of the napstars, the marketing team that brings the Moko dream world to our customers
• Lead and coordinate the capacity planning and hiring strategy of the Napstar team and ensure their training in line with activities planned in the marketing calendar
• Create a high performance culture in the napstar marketing team where KPIs are always met and decisions are taken based on data. Foster an environment where new ideas are brought up by team members
• In coordination with Head of Brand and Creative Director develop a training for the marketing team to ensure that the Moko story is told with a consistent voice and in an engaging way by our team
• Liaise with the delivery team so that to-the-door deliveries of mattresses happen on time. Coordinate with the operation team to manage an efficient use of resource and effective capacity planning
• Liaise with supermarkets, malls and other sites to ensure that we have all the approvals and permits necessary for a smooth set up and running of marketing activations
• Support the screening and recruitment of suppliers, contractors and other consultants necessary for the implementation of the work plan
• Manage the day-to-day coordination with suppliers, constructors (e.g. to build a sleeping station or showroom-in-a-container) and other consultants so that work is completed on time and with the level of quality expected
• Provide operational support to implement market research activities for the development of new marketing activities ideas and for the conception and design of the first Moko’s sofa collection!

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• You have experience (preferably 3 years) in retail or sales or marketing and are talented in hiring and managing people
• You have a passion for training people and growing your team
• You are a go getter and enjoy figuring out what it takes to get things done on time in the most efficient way
• You are an exceptional project managerand able to come up with and execute a detailed plan
• You preferably have a creative side and can propose how marketing activation can be optimized and new ideas introduced
• You thrive when you are able to take initiative, you are considered very self-managingand do best in an environment where you are given high-level goals and take initiative to achieve them
• You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making
• You pay extra attention to details in everything you do without losing sight of the big picture and the goals that we want to achieve
• You have the ability to convince people and negotiate partnership with suppliers and contractors

The post Moko Home and Living Job Vacancy : Retail Branch Manager appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Moko Home and Living Job Vacancy : Market Research Officer

We’re looking to add a detail-oriented, analytical person to our Customer Engagement team that can help us find new product opportunities. We have an ambitious plan to expand the products that we can offer and you’ll blaze new trails to make that dream a reality. You’ll have a passion to discover new things and understand the details of how people use furniture products.  You’ll be eager to research and develop products that will find their way into hundreds of thousands of homes.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

• Conduct market research to define product specifications
• Work in close collaboration with the Head of B2B to generate new product ideas which align with our business goals
• Support the process of new product introduction, from conception through to research, testing and launch
• Work with members of our sales team to understand product specifications according to their experience with our customers
• Conduct direct market research with retailers, fund is and end users to generate insights around product features
• Prepare product briefs to be shared internally and externally
• Analyze and propose adjustments to product briefs based on suppliers’ constraints
• Engage a global supply base to turn product ideas into reality
• Engage with our existing international supplier network to understand manufacturing techniques, costs and other parameters
• Research and reach out to new potential suppliers who can offer additional product options or better value for money
• Hone in on the ideal supplier for a product based on what you learn through conversations and exchanging product information and samples
• Initiate trial orders to test new products in the market toward the goal of a full-scale roll out
• Engage a wider supplier base for existing products in search of opportunities to deliver better value for money

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• A preference for 1-2 years’ experience in market research
• Strong analytical skills and attention to detail
• Curiosity to find out product requirements and how to find best balance between customers’ preferences and suppliers’ constraints
• Extremely organized and able to keep track of different concurrent tasks
• An ability to communicate things clearly and in details
• Proficient with Microsoft Word and Excel
• Eager to join a quickly-growing organization and team

The post Moko Home and Living Job Vacancy : Market Research Officer appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Human Capital Synergies Job Vacancy : Chief Technology Officer

Our client is in the manufacturing Industry. The seek to Hire a well experienced  Chief Technology Officer  who will be tasked with evaluating, planning, and configuring, implementing, controlling, monitoring and maintaining secure computer environments, including all internet facing services, to telephony edge-based services to support smooth business operations at all times.

 

Responsibilities

• Responsible for the exploration of innovative tools and strategies to deliver IT solutions that are aligned to the company’s technical architecture, business plans and long-term strategy.
• Ensure development and execution of SAP and business process best practices across the organization.
• Develops processes, procedures and oversees the installation for upgrades, configurations and patches for the enterprise SAP system, subsystems in supporting hardware products.
• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
• Directly responsible for technical project deliverables; may lead projects including developing high-level project plans, assigning tasks and facilitating team processes to achieve set project objectives.
• Ensures the performance and reliability of SAP systems.
• Defines procedures for user access servers, files, and databases. Plans and manage new hardware and software releases and assesses risk of implemented changes before performing them.
• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability acquired.
• Monitors and maintains a comprehensive set of performance metrics for all system features; maintains history reports, identifies and addresses reoccurring problems.
• Develop online help and update systems support help scripts.
• Ensure that records of system downtime and equipment inventory are properly documented and maintained.
• Administration of Internet facing services (HTTP, FTP, SSL, SOAP, XML/API, SMTP, DNS, TLS, Web Services, etc.)
• Prepare and maintain systems, infrastructure, procedural and process documentation.
• Develop procedures, programs and documentation for backup and restoration of host operating systems and host-based applications
• Act as an escalation point for internal support departments by providing technical assistance through responding to inquiries regarding errors, problems, or questions about software, hardware, systems and infrastructure.
• Drive programmes to enhance IT capacity to drive business excellence. Stays current with technological developments in systems administration technology and recommends ways for the company to take advantage of new technology.
• Researches and evaluates emerging SAP technologies.

Qualifications

• A Bachelor’s Degree in Computer Science, IT or a related field.
• ITIL Foundation, PMP, CISCO Certifications
• 10 years working experience in a dynamic and innovative environment with not less than 5 years at a leadership level as a HoD or immediate Deputy,
• 5 years hands-on on SAP R 3 experience with start to end full cycle SAP R3 implementation experience with leading role in MM module and good knowledge of all modules – FICO, MM, PP and SD modules with a commerce background.
• Prior experience in the manufacturing industry
• Experience in implementing and managing BI (Business Intelligence) software.
• Experience in handling Cloud Applications, Routers, IoT and networking, AWS Management & demonstrated proficiency in G-Suit Management.
• Experience in developing reports using Crystal reports, ABAP, Visual Basic, MS Access, Crystal reports etc.
• Experience in various OS platforms, computer languages and databases, should be able to query databases and create custom query templates for SAP.
• Ability to use and support iOS databases and Applications
• Experience in troubleshooting solutions and perform root cause analysis, collecting and reading logs to reduce speed to resolution
• In-depth knowledge in information systems and ability to identify, apply, and implement best practices.
• Knowledge of key business processes and ability to deploy competitive IT strategies related to drive business excellence.

 Skills and competencies 

• Ability to handle any kind of business productivity enhancement software from scratch.
• Ability to: Plan, organize and document system design activities and to configure systems to be consistent with policies/procedure
• Good analytical ability and diagnostic skills.
• Ability to communicate technical/complex information both verbally and in writing, effectively at all levels.
• Project Management
• Problem-solving skills with a knack for technical innovation
• Ability to solve complex problems by applying best practices.
• Highly developed cultural awareness and ability to work well in a multicultural environment Self-starter and self-motivated
• Customer Focus and Drive for Results
• Ethics & Values

The post Human Capital Synergies Job Vacancy : Chief Technology Officer appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Charlie’s Bistro Job Vacancy : Human Resource Officer

Charlie’s Bistro and Kitchen is looking for an experienced Human Resource Officer preferable a male candidate with at least 4 years’ proven experience in hospitality industry with 2 years assisting/leading in the development and implementation of effective HR systems and structures.

Responsibilities

• Design, develop and implement effective HR systems and processes
• Liaise with the HR manager to design, develop and implement effective HR policies
• In charge of timely and accurate payroll processing
• Improve and maintain an effective employee filing system
• Advise management on legal compliance matters
• Liaise with the HR manager to manage the company’s wage bill
• Develop and maintain a rich database of qualified candidates through continuous interviews
• Develop and maintain a pool of qualified casual staff
• Coordinate disciplinary processes
• Coordinate interview and selection processes
• Develop and implement an effective orientation programme
• Develop and manage an internship programme
• Conduct periodic research on current market remuneration structures in hospitality industry
• Coordinate and manage time and attendance records
• Prepare administrative documents such as leave application forms, sick leave forms, salary advance forms and warning letters
• In charge of leave management
• Assist the HR manager to manage employee relations
• Assist the HR manage to plan for staff training through implementing a training need analysis process
• Assist the HR manager to monitor and evaluate internal and external staff training
• Any other duties give to you by your supervisor

Qualifications

• Preferably a mature male candidate between 28 to 35 years
• At least a Diploma in HR Management from a recognized institution
• A valid member of IHRM (a must)
• Excellent knowledge of the labour laws
• 4 years’ proven working experience in busy environment
• 2 years’ experience working in a hotel/restaurant with employees not less than 300
• Excellent communication skills
• An outspoken energetic individual who can handle pressure and give quality output
• Must be able to implement systems in an unstructured environment

The post Charlie’s Bistro Job Vacancy : Human Resource Officer appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Moko Home and Living Job Vacancy : Digital Marketing

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

• Reached over 100,000 Kenyan homes with our products
• Attracted global investment to continue fuelling our growth and vision
• Supported the growth of over 200 small furniture businesses across the country
• Grown from a start-up to mid-sized company

Responsibilities

Manage content creation and content calendar implementation

• Work in close collaboration with the Brand&Buzz manager to lead the creation of monthly calendars for different digital platform
• Liaise with the Creative Director and Content Creator the create the content and artworks needed for our digital marketing calendar
• Coordinate with photographers to document offline activations run at our pop-up stores
• Schedule posts on all the platforms we use and proposes any necessary adjustments

Implement A/B testing for digital platforms and offline marketing

• Under the direction of the Brand&Buzz manager, schedule, implement and monitor A/B tests on Facebook, Google Ads and other platform
• Analyze the results on a weekly and monthly basis, implement small tweaks and present main findings from the data
• Oversee implementation and testing of offline marketing ideas such as billboards or words of mouth campaigns
• Propose new ideas for content creation and split tests based on trends spotted in the data analyzed

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• A preference for 1-2 years’ experience in a role with exposure to digital marketing
• Extremely strong organizational skills and ability to independently manage digital platforms
• An enthusiastic individual with outstanding problem-solving skills to implement split tests and proposes variations based on results
• Strong analytical skills and attention to detail—ability to analyse data and proactively identify and address issues
• An initiative taker who enjoys working independently once you receive clear directions from the manager
• Proficient with Microsoft Word and Excel
• Eager to join a young, quickly-growing organization and team

The post Moko Home and Living Job Vacancy : Digital Marketing appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Corporate Staffing Job Vacancy : Cost Control

Our client is a well established company engaging in  the Food and Beverage Industry.They seek to hire a competent Cost Controller to develop, lead and execute stock control of food and beverage and control computer operations in points of sale systems.

Responsibilities

• Maintain the food inventory updated on a daily basis
• Carry out spot-checks on the hotel stores rotating stock-takes and carry out checks on storing operations
• Account for any stock transfer between on-board locations.
• Input bar stock counts records and analyze results highlighting the discrepancies for additional counts or reviews.
• Spot check on physical inventories held in the bars, food and beverage stores
• Compile a physical inventory routine for each food & beverage locations.
• Prepare a voyage report in the end of each cruise to be signed by the F&B Manager and send to the shore side office.
• Day to day supervision and management of the responsibilities detailed above.
• Conduct audits,reconciliations and controls procedures, whilst tackling systems and financial control problems.
• Run end of the day on all bar point of sales workstations, distribute daily sales analysis reports as required.

Qualifications

• Bachelor’s degree in Hotel Management, Finance or related fields
• An accounting course would be an added advantage
• Previous Experience in a similar role for at least two (2) years
• Must be computer literate and able to use stock control software
• Highly flexible and able to work in a team when called upon
• High level of integrity and honesty

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