Digital Support and Implementation Specialist at CARE

Job Summary

CARE USA is looking for an energetic, talented, well connected and innovative individual with language abilities in English, Arabic, and/or Bengali to work with us in the role of Digital Support and Implementation Specialist to be based at our Regional Office in Nairobi Kenya. In the implementation role, you will partner with the Microsoft Enterprise Mobility and Security (EMS) team to deploy EMS throughout our 6500+ employee user base covering the United States and globe and will be reporting to the Director of Global Connectivity.

The Digital Support and Implementation Specialist will be an important and vital contributing factor in driving the deployment of Microsoft EMS across all of CARE USA’s endpoint devices globally. The implementation of Microsoft EMS is a 3-year strategic priority project for CARE USA to establish mobile management capabilities and enhance our technical security platform in the 30+ countries we operate in.

While EMS deployment and/or configuration experience is preferred, it is not required. Candidates must have a majority of experience working with Outlook and/or the enterprise Office 365 environment. The ideal candidate must work well within a team and have outstanding communication, technical, and customer service skills with the ability to quickly and efficiently escalate or triage issues.

The role is a front-line point of contact for targeted end-user customers whose hardware does not meet our Microsoft EMS standards. This role involves the remote deployment of EMS for individuals throughout the world, but primarily in the Africa, Middle East, and Asia regions. In addition, the role will require technical system troubleshooting, speaking with users on the phone or teleconference applications, escalating issues, maintaining documentation, and application configuration as needed.

This is a fantastic career opportunity for a highly motivated and proactive individual who wants to apply their technical and implementation skills in a global operating environment.

Duties and Responsibilities

User Application Deployment-85%

• Complete the implementation, configuration, deployment, and support of the Microsoft EMS application for assigned individual users, Note: the majority of implementations require 1 on 1 scheduled time with each user remotely
• Lead users in troubleshooting issues arising during EMS deployments, issues could range from bandwidth limitations or application issues to unrelated deployment issues as experienced by end users
• Provide guidance to resolution on software and hardware with a sense of urgency
• Assess end-user support needs and meet service level agreements by quickly resolving issues
• Provide administration, guidance, and personalized end-user assistance for hardware devices, software, mobile & VOIP phones, printers, audio & video technology, and networks as needed

Project Documentation and Enhancements-15%

• Follow and understand all user support methods and procedures to accurately log, document, and communicate all issues seen during individual user deployments including research completed to identify root cause
• Define and classify level, priority and nature of problem, request and/or issue. If unable to diagnose problem, escalate to project leadership
• Provide feedback on EMS project trend analysis for continual improvement and provide solution options for gaps within the project team
• Recommend and present process and procedure enhancements where appropriate
• Complete initial Microsoft EMS deployment training and applicable EMS supporting training over time and as needed

Qualifications and experience

Required

• Associates Degree, technical certification, or equivalent experience in related field
• Ability to speak and read in English, Arabic, and/or Bengali.
• Minimum 2-year working with Office 365 in an enterprise environment and related technical field
• Motivated self-starter with excellent time management and customer service skills
• Energized by working in a collaborative environment
• Experience in Mac OS and Windows 10
• Prior work experience troubleshooting hardware and software issues for Mac/PC
• Troubleshooting knowledge of PC, Mac, Android, iOS, scanners, printers, tablets and VOIP/mobile phones
• Experience and knowledge of installation, configuration and troubleshooting new Mac/PC setup and general configuration
• Excellent communication (verbal and written) and customer service skills
• Ability to interact with varied levels of end-user experience
• Detail-oriented, organized, ability to take direction and multitask

Desired

• Ability to think through the end-to-end process in order to create new and innovative ways to promote end-user efficiencies
• Experienced in working in a deadline-driven environment, especially in completing implementations/deployments
• Any Microsoft Enterprise Mobility & Security (EMS) experience
• Experienced with enterprise applications: Teams, SharePoint, Salesforce, Zoom and an IT service ticketing system

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Sponsor Donor Support Associate I at Compassion International

This intermediate associate executes the day-to-day processes and activities to service the sponsor-donor connection. Specifically, the sponsor and donor services associate processes child sponsorship, child survival, youth and other field program communication resources. He or she may coach the work of other associates.

Responsibilities

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate for children. Understands and advances Christ’s mandate to protect children. Raises awareness of the needs of children and takes active steps to help protect against neglect, abuse, and exploitation of children. Promotes the dignity, respect, positive treatment, potential of children in all circumstances. Encourages the involvement of others in helping children in need. Reports and appropriately supports responses to incidents of harm of children if they occur.
• Working directly or in cooperation with appropriate staff, coordinates the gathering of communication resources from the church partner.
• Provides production schedules with deadlines as well as feedback on the quality of information received.
• Collaborates with various field office staff to conduct and support marketing or external relations related information processing.
• Generates, organizes, records, and tracks child, mother-child unit and student information and correspondence documents.
• Monitors quality of documents and prepares them for entry into the database for dispatching.
• Produces electronic child information by entering child and sponsorship data into database and produces database reports and maintains computer files. Also reviews, approves or rejects child information received.
• May provide some general administrative support.
• May provide technical advice on systems and programs commonly used in this role to other assistants and offices.
• FaithHas a personal relationship with Jesus Christ.
• CultureAccountable for supporting, upholding, and engaging in Compassion’s core “Cultural Behaviors” in all internal and external communication and relationships.

Education

• High School Diploma

Experience

• Two years Experience working in this or similar position or field.

*Equivalent education, training and/or certification may be substituted for experience and education shown aboveWorking EnvironmentOffice – Standard Office EnvironmentPhysical DemandsSitting, standing, and/or walking for up to 8 hours per dayTravel RequirementsNo travel required for this role

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Patient Care Assistant/ Nurse Aide at Jacaranda Health

Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page. Jacaranda’s staff is made up of professionals from diverse backgrounds in business and healthcare, supported by a network of advisors around the globe.

Reports to           NURSE IN CHARGE

Department         CLINICAL OPERATIONS

Business Purpose/Objective    

This role is critical to Jacaranda’s goal of delivering quality customer service and maintaining superior patient satisfaction. The holder(s) of this position must be organized, flexible, personable, and have a strong commitment to providing friendly and respectful care to all women. Patient care assistants will have the opportunity to work with new technologies and quality improvement techniques, and interact with clinicians and advisors at the forefront of maternal health. It is an excellent opportunity to learn new skills, and to receive mentorship in a clinical setting.

Education

• Nurse Aide certificate from a recognized institution

Experience  

• At least 2-3 years of clinical experience, preferably working in a maternity ward with good experience in maternal health and a strong commitment to providing friendly and respectful care to all women and experience in working in a startup maternity facility
• Any additional clinical training will be an added advantage

Knowledge and Skills Requirements

• Computer literacy, with proficiency in Microsoft Office Suite
• Strong communication and interpersonal skills and empathy; equally comfortable providing one-on-one counseling and presenting birth-preparedness education to groups
• Excellent analytical reasoning skills and meticulous attention to detail

Key competencies

• Commitment to providing high quality care and excellence.
• Ability to work effectively with a team in a culturally diverse environment.
• Ability to use initiative to solve problems is a key competence.Bottom of Form

Duties and Responsibilities

• Assist nurses to provide comprehensive care for all clients in the organization;
• Maintain high standards of customer service in interaction and care delivery;
• Provide health education to women awaiting appointments;
• Observe patients, identify emergency signs, and perform delegated interventions or assist in referring cases;
• Carry out technical clinical tasks and report findings to the nurse e.g. Blood Pressure etc;
• Perform activities of daily living e.g. bathing, ambulating patients, assisting patients with meals, bed-making and maintenance of a clean patient environment etc;
• Clean, sterilize and maintain surgical instruments;
• Work closely with Jacaranda Outreach team to perform outreach and marketing activities;
• Work closely with the Jacaranda Maternity team to identify and implement opportunities to improve clinical quality;
• Any other duties as assigned.

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Senior Credit Officer – Recoveries at Safaricom Sacco Ltd

Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company – Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related Technology Companies, Safaricom Partners, other Corporate Institutions as per mandated by the board, Diaspora, Individuals introduced by Sacco Members, Chama’s, Spouses of Members & their Children above 18 Years.

We are a dynamic Savings and Credit Co-operative Society committed to excellence and quality service. Due to our rapid growth over the years, we are seeking to recruit a competent, dynamic and result oriented individual to fill the position of a Senior Credit Officer – Recoveries. Reporting to the Credit Manager, the position holder will be in charge of the loan book ensuring timely recoveries of non-performing loans and monitor performing loan accounts ensuring they do not drop into NPL loan category.

Duties and responsibilities:

• To provide effective leadership and strategies to the debt recovery staff, reduce the PAR for non-performing loans and provide high quality services within the agreed service levels.
• Owner and in charge of PAR management.
• In charge of the loss provision category.
• Timely follow-up of deceased claims from the Sacco insurer.
• Develop and implement policies and procedures for recovery of all loans.
• Undertake a daily review of all Performing and Watch accounts to ensure that the risk does not move to the next classification and action taken on those accounts that are showing signs of deterioration.
• Ensure timely preparation and distribution of provision reports and forwarding to the credit manager and the credit committee for action.
• Instituting recovery measures for all delinquent loans and releasing available guarantee /securities.
• Ensuring timely collection of checkoffs /remittance and reconciliation from corporates.
• Coordinating with the External debt collectors on performance of accounts outsourced.
• Negotiate payment arrangements/plans with members who have delinquent loans.
• Prepare and send notices to guarantors who have guaranteed delinquent loans.
• Prepare CRB listing notification and prompt listing of delinquent loans.
• Regular Field visits to defaulters.
• Liaise with Cooperative Tribunal on management of delinquent loans.
• Dealing with all inquiries from members on their statements, loans and savings accounts on both phone and emails.
• Timely notification and repossession of charged collaterals.

Minimum Qualification and Experience:

• A Degree in Commerce / Business Administration or an equivalent.
• CCP II / CPA II qualifications is mandatory.
• At least 3 years’ experience in a similar position in a financial institution.
• Experience in Sacco is mandatory.

Key Skills & Competences:

1. Willingness to learn and be flexible in the working arrangements.
2. Use initiative to plan own work schedule to meet deadlines.
3. Good Communication and interpersonal skills
4. Ability to work as member of the team and multi-task.
5. Self-driven and proactive in collection activities.
6. Result oriented, proven collections experience

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Manager, Product Development, Humanitarian & Development – Platforms at MasterCard

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.

The Manager, Humanitarian & Development, Product Development – Platforms aligns strategic goals and decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives using a cohesive framework. H&D Platforms team must be able to support innovation projects, dynamically consult and manage both business and technical facets for the solution delivery, transition from business to functional requirements and to lead internal and external partners towards a successful solution delivery.

Role

• Work with cross-product teams, external partners and internal IT/Engineering counterparts to align business needs with technical solutions.
• Gather requirements from multiple sources such as business teams, customers, vendors and market insights to design/create detailed functional requirements, data architecture, transaction flows and business and operational processes.
• Maintain and evolve an integrated set of functional capabilities and operational processes (i.e. “Community Pass Platform”) that is leveraged by H&D products and implemented by our internal development resources and external partners.
• Apply/advise on service design/architecture principals throughout various stages of product/solutioning lifecycle – planning, design, specification, implementation and launch.
• Track and manage risks and issues, including escalations to management

All About You

• A broad, cross-functional view of Digital Transformation “business” and varying degrees of expertise on strategy, processes, governance and enabling technologies.
• The ability to recognize potential efficiencies, cross-product redundancies and functional interdependencies.
• The ability to apply architectural principles to business solutions
• The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
• Experience using domain model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
• The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
• Extensive experience planning and deploying both business and IT initiatives
• Experience modeling business processes using a variety of tools and techniques
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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Head of Group Finance at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

Financial Control

• Develop, implement and enforce appropriate financial accounting and reporting policies, processes and procedures across the business.
• Review the general ledger to check that all the business general ledger transactions are updated regularly in line with the accounting principles and accounts are fully reconciled.
• Monitor the business’ progress towards achievement of annual budget showing trends, and opportunities to maximize income, reduce cost and minimize risk. Act as financial advisor to the business units to ensure effective utilisation of resources and cost optimization.
• Participates in project activities associated with financial planning and reporting including development of project plan and coordination of project activities.

Customer Focus

• Manage the external audit processes for the business and be the contact person during interim and final audits both internal and external.
• Works directly with Reporting functions at the business units to implement new accounting standards that impact the organization and ensures accuracy and compliance of financial reports.

Internal Processes

• Put in place/regularly review internal controls across the business and ensure they are appropriate and are consistently applied.
• Generate monthly and periodic financial reports of the business that are a true representation of the business operations. Analysis and development of insights into the financial reports and linking it back to business strategies.

People Management

• Identify training needs of team members and facilitate continuous learning.
• Oversee performance and development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in the treasury environment.

Financial Reporting:

• Drives the preparation of plans and budgets to support the group’s annual plan and strategy.
• Drives the periodic and annual financial reporting cycles to provide a clear line of sight of the business performance.
• Responsible for compliance reporting for the business (Tax, Regulatory) in accordance with statutory, regulatory and IFRS requirements.

Treasury and capital management

• Oversee and ensure the effective management of the treasury and capital management function
• Ensure implementation and compliance to financial risk policies across the Group

Team Effectiveness:

• Oversee the development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice.
• Translate the company strategy for the Reporting and Planning team members to ensure they understand the impact of their role on the business.
• Stay abreast of best practise through self-development.

Required Experience

• 8 – 10 years experience in the Financial services sector.
• Insurance industry experience is an added advantage.

Educational Requirement

• Minimum – Bachelor’s Degree in Finance, Business/Actuarial Science.
• MBA, Masters in Finance or equivalent an added advantage
• Professional qualification in Finance – CPA or ACCA qualified

Technical Skills:

• Strong financial, accounting and managerial skills
• Strong ability to implement and monitor internal controls
• Creative reporting capability
• Team manager and player
• Good communicator, planner and organiser
• Effective project management skills
• Strategic finance and tax planning
• Thorough knowledge of accounting standards (IFRS)
• Fully knowledgeable on the insurance Industry reporting requirements
• Corporate and Business Reporting
• Governance, Risk and Control
• Leadership and Management
• Sustainable Management Accounting
• Ethics and Professionalism

Generic Competencies:

• Planning and Organising
• Analytical Thinking & Risk Management
• Process Discipline and Quality Orientation
• Decision Making
• Business Acumen
• Strategic Orientation
• Result Orientation
• Developing Self/Others
• Culture sensitivity on Diversity, Equity and Inclusion

Responsibilities

Financial Control

• Develop, implement and enforce appropriate financial accounting and reporting policies, processes and procedures across the business.
• Review the general ledger to check that all the business general ledger transactions are updated regularly in line with the accounting principles and accounts are fully reconciled.
• Monitor the business’ progress towards achievement of annual budget showing trends, and opportunities to maximize income, reduce cost and minimize risk. Act as financial advisor to the business units to ensure effective utilisation of resources and cost optimization.
• Participates in project activities associated with financial planning and reporting including development of project plan and coordination of project activities.

Customer Focus

• Manage the external audit processes for the business and be the contact person during interim and final audits both internal and external.
• Works directly with Reporting functions at the business units to implement new accounting standards that impact the organization and ensures accuracy and compliance of financial reports.

Internal Processes

• Put in place/regularly review internal controls across the business and ensure they are appropriate and are consistently applied.
• Generate monthly and periodic financial reports of the business that are a true representation of the business operations. Analysis and development of insights into the financial reports and linking it back to business strategies.

People Management

• Identify training needs of team members and facilitate continuous learning.
• Oversee performance and development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in the treasury environment.

Financial Reporting:

• Drives the preparation of plans and budgets to support the group’s annual plan and strategy.
• Drives the periodic and annual financial reporting cycles to provide a clear line of sight of the business performance.
• Responsible for compliance reporting for the business (Tax, Regulatory) in accordance with statutory, regulatory and IFRS requirements.
• Treasury and capital management
• Oversee and ensure the effective management of the treasury and capital management function
• Ensure implementation and compliance to financial risk policies across the Group

Team Effectiveness:

• Oversee the development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice.
• Translate the company strategy for the Reporting and Planning team members to ensure they understand the impact of their role on the business.
• Stay abreast of best practise through self-development.

Required Experience

• 8 – 10 years experience in the Financial services sector.
• Insurance industry experience is an added advantage.

Educational Requirement

• Minimum – Bachelor’s Degree in Finance, Business/Actuarial Science.
• MBA, Masters in Finance or equivalent an added advantage
• Professional qualification in Finance – CPA or ACCA qualified
• Technical Skills:
• Strong financial, accounting and managerial skills
• Strong ability to implement and monitor internal controls
• Creative reporting capability
• Team manager and player
• Good communicator, planner and organiser
• Effective project management skills
• Strategic finance and tax planning
• Thorough knowledge of accounting standards (IFRS)
• Fully knowledgeable on the insurance Industry reporting requirements
• Corporate and Business Reporting
• Governance, Risk and Control
• Leadership and Management
• Sustainable Management Accounting
• Ethics and Professionalism

Generic Competencies:

• Planning and Organising
• Analytical Thinking & Risk Management
• Process Discipline and Quality Orientation
• Decision Making
• Business Acumen
• Strategic Orientation
• Result Orientation
• Developing Self/Others
• Culture sensitivity on Diversity, Equity and Inclusion

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Technical Solutions Consultant, Android Partner Engineering at Google

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.

Minimum qualifications:

• Bachelor’s degree in Computer Science or related technical field, or equivalent practical experience.
• Experience in a customer-facing role, helping drive customer technical activities.
• Experience with one or more programming languages (Java, C, C++, Python).

Preferred qualifications:

• Experience in mobile device/application development and understanding of mobile ecosystem trends (e.g., Android).
• Experience with web technologies with focus on solutions and integrations between cloud services and mobile devices.
• Experience with one or more of the following: mobile device release management, mobile operating systems, and application ecosystems.
• Excellent communication and project management skills with a track record of handling multiple customers and streams of work.
• Demonstrated creative problem-solving approach and analytical skills, combined with a sense of ownership, and a proactive can-do attitude.

About The Job

The Android Partner Engineering team is the bridge between Google/Android software and partners who use our software to develop mobile devices. The team works in a fast paced technology driven environment and is deeply engaged with original equipment manufacturers (OEMs), carriers, chipset manufacturers, service providers, developers, and original design manufacturers (ODMs) across the globe. Our aim is to ensure devices are secure and up to date and make Android the platform of choice with consumer and enterprise customers.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Introduce and deploy Android related features and technologies, with external partners (carriers and OEMs) and third party solution providers at scale, in close collaboration with Android Product Management/Engineering.
• Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing the necessary documentation, technical guidance, and support.
• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management, Business Development, and Software Engineering.
• Collaborate with cross-functional teams, both internal and external, including product management and software engineering.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .

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DEI Lead at One Acre Fund

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.

About The Role

We are nothing without the thousands of staff who devote themselves to making smallholder farmers in Africa more prosperous. Culture doesn’t happen accidentally: we must intentionally nourish the potential of our team. One Acre Fund aspires to be an organization in which every staff member has a daily felt sense of belonging, the ability to grow their career, and the opportunity to work with a diverse team. The DEI Lead will report to our Director of People Operations and lead plans designed to work toward this aspiration.

Responsibilities

• Oversee our Diversity, Equity, and Inclusion (DEI) strategy
• One Acre Fund is committed to building a diverse, equitable and inclusive workplace. You will be the primary focal point for these activities and ensure progress against shared goals.
• Oversee all DEI efforts at the global and country level. This includes organization-wide priorities and supporting country teams and holding them accountable to progress.
• Manage 1-2 organization-wide DEI projects at any given time. Examples include: strengthening internal anti-discrimination policies and reporting channels; leading global team diversification efforts; or improving our promotions processes to support the equitable growth of our team.
• Chair our internal 14-member DEI Council.
• Work with our internal communications team to build awareness of our DEI efforts and motivate action.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of work experience in DEI, organizational culture/design, talent management, or internal communications, including 3+ years of experience in one of our countries of operation
• Passion for shaping organizational culture, staff engagement, and change management
• Experience managing large projects in diverse organizations
• Ability to persuade stakeholders at all different levels of the organization to take action in support of our DEI strategy
• Hunger for self-improvement and upward growth
• Bachelor’s degree
• Language: Fluent English required, other East African languages (e.g. Swahili, Kinyarwanda) beneficial

Preferred Start Date

Due to the ongoing Covid-19 pandemic, start dates can vary significantly by role. We are adapting rapidly to Covid-19 and most of our team is now working remotely. Given the changing environment, we will appreciate your flexibility in confirming a start date.

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Head of Technology at Absa Bank Limited

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.

Overall job purpose

To coordinate country end-to-end execution of all prioritised, approved strategic technology change initiatives including group technology system enhancements, replacements and other projects through collaborative action of approved, optimised, limited resources.  To provide leadership to country technology strategic direction and advice COO and country leadership on necessary and appropriate technology based on industry and market movements.  Act as the liaison between country and regional/group technology teams.

Key accountabilities

Accountability:  Country Technology Leadership and People Management

• Provide oversight and leadership to the in-country Technology team.
• Key advisor to Management on leveraging technology as a key strategic business driver
• Provide continuous people development and mentoring activities to managers and team professionals to achieve excellent business results. Teams include group technology experts, project managers, transformation / change mangers, business analysts, process managers, project assurance officers, systems managers and information analysts.
• Action and drive people management strategy with People Business Partners (PBP) for the area with a focus on talent management, recruitment attraction, resourcing, development, and retention. Communicate the strategy to managers in the country.
• Ensure the development of a high-performing team through embedding formal performance management (PM) and informal strengths based coaching.
• Coach the management team on how to conduct meaningful PM discussions with their direct reports and ensure that they conduct the process effectively.
• Approve training and development needs for Country Technology team. Ensure that   identified training is budgeted and executed.
• Monitor and maintain a succession plan for key roles and management team in the country using the formal Talent Management process for identified talent and approve succession plans for remaining roles.
• Review the outcome of the Talent Review process and approve nominations for the country. Review effectiveness of the formal Talent Management process.
• Action support from the PBP to interview and recruit direct reports and provide support to them during the recruitment of their teams on request.
• Create effective workforce plans and recruitment demand plans for their areas. Determine which projects should be managed by team members and which ones should be contracted out.
• Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively.
• Act as escalation point for all grievances raised in the Technology teams.
• Ensure that all poor performance is addressed through the Performance Accelerators (PA) and that continued poor performance is adequately dealt with. Review programme reports to determine effectiveness of interventions.
• Ensure employees are engaged and their efforts are recognised and rewarded.
• Monitor conflict resolution between in-country and regional teams.

Role/Person specification

Accountability:  Technology delivery management

• Review and understand the country strategies and medium term plans (MTP) and ensure that new proposals for projects or initiatives are aligned to the elements before approving the proposals.
• Review assessment of future needs for internal clients (though review of their MTP, strategy documents, regular interaction with business units), identify and define additional country projects in support of the overall business goals.
• Prioritise the change portfolio, by reviewing all new business cases against the country strategic priorities and negotiating with seniors in the country to finalise the priority lists.
• Oversee the execution of all projects, programmes and initiatives managed by the business and ensure that all key milestones are reported and risk rated and that outstanding issues or target dates exceeded area appropriately dealt with and escalated to project sponsors only when required.
• Liaise with executives to support key programmes by communicating project intent and obtaining buy-in and resource allocation for delivery of the key components.
• Resolve high-level issues within the Country through providing mitigative actions and driving the implementation of these actions.
• Ensure, for all new project and system change requests, that a thorough risk assessment is conducted to determine the interdependencies between projects and the impact proposed changes may have on seemingly unrelated processes and systems. Review recommendations prepared by the team on how to address these and determine whether the risk and mitigation is adequate or the change should be altered or declined.
• Monitor and prioritise the demand pipeline received from country into Africa Technology (AT): balancing the change requirements from business with stability and requirements from AT
• Technology, Regional teams and in-country stakeholders and investigate relevant systems, processes and procedure improvements
• Ensure quick response to regional requests to acquire designs, cost estimates, quotes and contribute to the business case preparation to access the funds required to enable the country initiatives.
• alignment of programmes.
• Ensure high standards  of Technology services are delivered by managing and monitoring the Technology Service Level Agreement (SLA), interact with Sourcing to acquire quality contracts with third party vendors to support design and development of products to delivery high level of service to business
• Understand over all business dynamics, to provide optimal delivery across the business units and utilise shared services centre. Ensure that the successful end-to-end delivery of technology change within the country through effective service delivery and sector project delivery.

Education and experience required

• B-degree in (Field                      ) (NQF level no.       )
• (No of years) years (Technical/Managerial) experience

Knowledge and skills: (Maximum of 6)

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Accountability:  Business and cost management

• Coordinate the efforts of the different teams under management to ensure minimal duplication of efforts, maximum efficiency and to maximise value for money.
• Approve re-allocation of resources between different areas e.g. allocate headcount or budgets within overall approved resources for the year.
• Contribute to the development of strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the external environment.
• Monitor departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budget items to the regional CIO/COO for approval.
• Monitor, manage and record country change budget spend within budget.
• Sign off capital expenditure within budget. This includes approving purchase or sell decisions for desktop computers, laptops , departmental equipment etc.
• Investigate effectiveness of processes and systems in use and make alterations where required while ensuring adherence to global governance requirements.
• Monitor benchmark productivity of country against regional and create measures to improve productivity.
• Agree and manage service offerings and Service Level Agreements in conjunction with internal customers (agree annually and measure on a monthly basis).
• Plan the Technology resource requirements for the country (including people, Capex, Opex, systems and Strategic Investment), negotiate and secure its allocation to the business unit and ensure delivery based on the promised business results.
• Translate business strategy into meaningful operational targets and strategic focus areas for the business unit under management. Ensure that the focus areas are disseminated to all levels in the business unit.
• Action integration of internal supply chain for the business unit. Work with seniors in those areas to improve service delivery for the business unit and ensure maximum utilisation of shared services.

Accountability: Systems and Process Management

• Manage end-to-end ownership, to ensure that all technology requirements are met for day-to-day systems use, performance and maintenance, enhancements and change projects with adequate service level agreements in place for Country and the Shared Services hub.
• Align business and technology strategy for the country to drive the implementation of requirements stipulated in thestrategy and business needs through facilitating collaborative sessions between business and technology
• Action and deliver country technology architecture in alignment with enterprise architecture and standards
• Manage key Technology project as set out by AT project management methodology to drive business progress andperformance and to determine business requirements
• Plan knowledge sharing through engagement with key global stakeholders and
• Programme manage implementation of major system changes (e.g. Shared Service hub build out)including contracting with internal and external providers.
• Ensure that the team produces quality documents required for systems enhancements including Business Requirement Definition (BRD), Business System Specification inputs (owned by Africa Technology), User Acceptance Test plans ad reports and all other change governance documentation required.
• Ensure that all policies, procedures, standards and governance for the country are adequately documented and published according to Africa Technology standards by assigning responsibility within the team and having coaching sessions with team members to help them understand requirements.
• Ensure services escalation framework is developed and maintained for all Technology services across Country.

Accountability:  Governance, Control and Risk management

• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design and implement mitigation plans to ensure business unit is prepared for future disruption in production.
• Ensure the development of programme update reports according to the frequencies determined by the key stakeholders for each programme. Review reports prepared for key initiatives and write the executive summaries for those programmes based on the key risks, issues and milestones. Present the reports to the programme steering committees.
• Review project risk logs to identify high impact high probability items and work with Country Risk & Compliance teams to ensure that adequate risk mitigation and risk acceptance takes place.
• Ensure that the team maintains an adequate log of programme activities and report items to regional team and country OPCO where required.
• Ensure compliance of all programmes, projects and initiatives in the country with programme governance standards(policies, procedures, methods, templates, reporting standards, version control etc) by reviewing samples of programme files prepared in the team on an ad hoc basis. Ensure regular communication of governance requirements to members of the Projects & Change team.
• Ensure adequate reporting mechanisms are in place to track if the benefits defined in Business Cases are realised.
• Ensure that all issues with benefits realisation are escalated to the project sponsors and advise them on how to update business cases to reflect new realities or if programmes need to be stopped due to changed circumstances.
• Ensure quality of project delivery, through conducting occasional formal audits on project documentation and reviewing the project assurance reports prepared in the team.
• Take full accountability for the resolution of issues raised in Management Assurance and Barclays Internal Audit reviews and ensure that a culture of zero tolerance for audit failures is embedded in the department.
• Ensure solutions are delivered and implemented according to original design, allowing for tactical changes according to longer term strategic plans that comply with Barclays policies
• Review technology and information architecture artefacts within the context of the Systems Development Life Cycle(SDLC).
• Act as key contributor for the area’s Risk Management Control Framework.
• Review audit scopes issues/findings logs defined by managers in the team and Barclays Internal Audit or Management
• Assurance prior to audits commencing to ensure adequate attention given to closure within the agreed timelines.
• Approve required compliance attestations and ensure that impacted team members complete their attestations.
• Review and approve Control Self Assessments (CSA) and Risk and Control Assessments (RCA’s) prepared in the function. Complete attestations to testify to the adequacy of controls on request.
• Review the Business Continuity Management (BCM) plan prepared for all processes for adequacy. Ensure required tests of the plan are executed and that all test failures are addressed.
• Oversee the development of Key Technology Risk framework. Actively work to minimise the amount of economic capital that has to be set aside for operational risk.
• Action, drive and implement Disaster Recovery (DR) for all aspects to ensure ongoing production and quick turnaround times in cases where there are system down times e.g. Severity 1 and Severity 2 etc.

Education and experience required

• NQF Level 7: Honours/Masters Degree
• An appropriate university degree, with preference for a B Sc., B Sc (Eng), BSc (Computers/IT)
• Project management diploma or Certificate
• Technology degree or advanced certificate
• Minimum of 10 years experience in Group Technology
• Financial Management experience
• Minimum 10-15 years in change and project management
• Minimum 5 years proven people management experience/leading teams
• Minimum of 5 years experience in financial management, Strategic Planning, Governance processes and reporting
• Proven ability to interpret strategy and execute effectively
• Proven experience in managing and delivering on a complex business project Portfolio

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Persuading and influencing
• Leading and supervising
• Creating and innovating
• Relating and networking
• Coaching and mentoring
• Formulating strategies and concepts
• Applying expertise and technology
• Entrepreneurial and commercial thinking
• Politically astute and aware of the potential impact of wider organizational issues.
•  Competencies: (Maximum of 8 competencies)
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Problem solving and decision making
• Negotiation
• Creating and innovating
• Applying expertise and technology
• Entrepreneurial and commercial thinking
• Politically astute and aware of the potential impact of wider organizational issues

Knowledge& Skills: (Maximum of 8)

• Leadership capability
• Change management
• Project management and expert knowledge of techniques for planning, monitoring and controlling complex portfolios of change
• Financial management
• Risk management
• Commercial awareness
• Business consulting acumen and management
• Africa Technology expertise application

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Company Driver- Kenya at Tugende

Tugende is a for-profit social enterprise formally established in 2012 in Uganda. We use asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Operating in Uganda and Kenya, our 460+ staff have served over 30,000 clients and are rapidly growing and innovating.

Job Purpose: The company driver will be responsible for all company transport related duties

Reporting: Branch leader.

Key responsibilities include;

• Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.
• Assisting with the loading and unloading of luggage, products, and materials.
• Map out driving routes ahead of time to determine the most expedient trip
• Ensure full compliance to all traffic regulations including update 3rd party insurance cover, proper parking etc
• Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing.
• Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.
• Maintain accurate daily vehicle log records of mileage and fuel records
• Timely report any accidents, injuries, traffic & parking tickets and vehicle damages to management
• Daily vehicle inspection and performing basic support undertakings like changing the oil & changing the batteries and reporting mechanical defaults.

Requirements

Key person specifications;

• A minimum of of a High school certificate
• Proven 2-5 years experience as a Driver
• A valid driver’s license
• A clean driving record
• Familiarity with GPS devices
• A polite and professional disposition
• Ability to remain calm in stressful driving situations (e.g. at rush hour)
• Sound knowledge of road safety regulations.
• Working knowledge of local roads and routes.
• The ability to utilize maps and GPS devices
• Effective communication skills.
• Punctual and reliable.
• Focused, Confident, Observant and safety conscious person

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Manager; Competition at Safaricom Kenya

Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA

DESCRIPTION

We are pleased to announce the following vacancy in the Regulatory & Public Policy department of the Corporate Affairs division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Posting Description

Reporting to the Head of Department – Regulatory & Public Policy, the Manager, Competition will be expected to provide day-to-day advisory and support services in relation to competition matters in the telecommunications sector in order to help shape the business’s long-term strategy and commercial policies.  The Manager, Competition will also manage and monitor compliance in line with competition legislation.

Job Responsibilities

• To interpret Legislation/Regulations and prepare detailed opinions/ legal advice for Safaricom on local and global competition matters.
• Being able to provide analysis and interpreting essential costing and pricing fundamentals.
• Ability to analyze the issues to consider when establishing a pricing strategy, including the legal and regulatory constraints that can affect pricing decisions.
• To interpret and prepare detailed advisories for Safaricom on the company’s options for compliance with regulatory and license requirements as applied from time to time by relevant regulators.
• To review and provide advice to Safaricom on emerging competition trends in the global telecommunications industry and provide guidance on how to navigate these matters.
• Embedding an effective competition compliance programme throughout the business by partnering with a wide range of cross-functional teams to coordinate and implement the compliance program and initiatives.
• Working within a team to respond to any competition queries or matters raised by relevant regulators.
• Representing Safaricom’s position at relevant forums related to the role.
• Forging and managing relationships with key stakeholders within the competition universe.
• Developing best practice metrics for Safaricom while benchmarking with external markets in competition management.

Qualifications

• Degree in Economics, Business, Commerce or related business-related discipline from a recognized University. An MBA is an added advantage.
• 5+ years’ work experience in the Telecommunications or affiliated industry in a similar role
• Strong exposure in a regulatory, competition authority or oversight role.
• Demonstrable awareness of local and global market activity with knowledge of trends and patterns in competition policy.
• Deep understanding of the Safaricom’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Good grasp of competition regulations in Kenya and globally
• Proven ability to influence at senior levels, particularly in dealing with internal and external senior executives on a range of issues
• Strong team player and excellent report writing, interpersonal skills and presentation skills

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Patient Care Assistant/ Nurse Aide at Jacaranda Health

Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page. Jacaranda’s staff is made up of professionals from diverse backgrounds in business and healthcare, supported by a network of advisors around the globe.

Reports to           NURSE IN CHARGE

Department         CLINICAL OPERATIONS

Business Purpose/Objective    

This role is critical to Jacaranda’s goal of delivering quality customer service and maintaining superior patient satisfaction. The holder(s) of this position must be organized, flexible, personable, and have a strong commitment to providing friendly and respectful care to all women. Patient care assistants will have the opportunity to work with new technologies and quality improvement techniques, and interact with clinicians and advisors at the forefront of maternal health. It is an excellent opportunity to learn new skills, and to receive mentorship in a clinical setting.

Education

• Nurse Aide certificate from a recognized institution

Experience  

• At least 2-3 years of clinical experience, preferably working in a maternity ward with good experience in maternal health and a strong commitment to providing friendly and respectful care to all women and experience in working in a startup maternity facility
• Any additional clinical training will be an added advantage

Knowledge and Skills Requirements

• Computer literacy, with proficiency in Microsoft Office Suite
• Strong communication and interpersonal skills and empathy; equally comfortable providing one-on-one counseling and presenting birth-preparedness education to groups
• Excellent analytical reasoning skills and meticulous attention to detail

Key competencies

• Commitment to providing high quality care and excellence.
• Ability to work effectively with a team in a culturally diverse environment.
• Ability to use initiative to solve problems is a key competence.Bottom of Form

Duties and Responsibilities

• Assist nurses to provide comprehensive care for all clients in the organization;
• Maintain high standards of customer service in interaction and care delivery;
• Provide health education to women awaiting appointments;
• Observe patients, identify emergency signs, and perform delegated interventions or assist in referring cases;
• Carry out technical clinical tasks and report findings to the nurse e.g. Blood Pressure etc;
• Perform activities of daily living e.g. bathing, ambulating patients, assisting patients with meals, bed-making and maintenance of a clean patient environment etc;
• Clean, sterilize and maintain surgical instruments;
• Work closely with Jacaranda Outreach team to perform outreach and marketing activities;
• Work closely with the Jacaranda Maternity team to identify and implement opportunities to improve clinical quality;
• Any other duties as assigned.

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Senior Credit Officer – Recoveries at Safaricom Sacco Ltd

Safaricom Sacco Ltd was founded in May 2001 to provide members with the opportunity to access credit and savings to develop and improve their economic and social status. The initial membership was 222 members all from the Parent Company – Safaricom Ltd. In 2011, Safaricom Sacco Ltd revised its By-Laws to open the common bond to include Employees from related Technology Companies, Safaricom Partners, other Corporate Institutions as per mandated by the board, Diaspora, Individuals introduced by Sacco Members, Chama’s, Spouses of Members & their Children above 18 Years.

We are a dynamic Savings and Credit Co-operative Society committed to excellence and quality service. Due to our rapid growth over the years, we are seeking to recruit a competent, dynamic and result oriented individual to fill the position of a Senior Credit Officer – Recoveries. Reporting to the Credit Manager, the position holder will be in charge of the loan book ensuring timely recoveries of non-performing loans and monitor performing loan accounts ensuring they do not drop into NPL loan category.

Duties and responsibilities:

• To provide effective leadership and strategies to the debt recovery staff, reduce the PAR for non-performing loans and provide high quality services within the agreed service levels.
• Owner and in charge of PAR management.
• In charge of the loss provision category.
• Timely follow-up of deceased claims from the Sacco insurer.
• Develop and implement policies and procedures for recovery of all loans.
• Undertake a daily review of all Performing and Watch accounts to ensure that the risk does not move to the next classification and action taken on those accounts that are showing signs of deterioration.
• Ensure timely preparation and distribution of provision reports and forwarding to the credit manager and the credit committee for action.
• Instituting recovery measures for all delinquent loans and releasing available guarantee /securities.
• Ensuring timely collection of checkoffs /remittance and reconciliation from corporates.
• Coordinating with the External debt collectors on performance of accounts outsourced.
• Negotiate payment arrangements/plans with members who have delinquent loans.
• Prepare and send notices to guarantors who have guaranteed delinquent loans.
• Prepare CRB listing notification and prompt listing of delinquent loans.
• Regular Field visits to defaulters.
• Liaise with Cooperative Tribunal on management of delinquent loans.
• Dealing with all inquiries from members on their statements, loans and savings accounts on both phone and emails.
• Timely notification and repossession of charged collaterals.

Minimum Qualification and Experience:

• A Degree in Commerce / Business Administration or an equivalent.
• CCP II / CPA II qualifications is mandatory.
• At least 3 years’ experience in a similar position in a financial institution.
• Experience in Sacco is mandatory.

Key Skills & Competences:

1. Willingness to learn and be flexible in the working arrangements.
2. Use initiative to plan own work schedule to meet deadlines.
3. Good Communication and interpersonal skills
4. Ability to work as member of the team and multi-task.
5. Self-driven and proactive in collection activities.
6. Result oriented, proven collections experience

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Manager, Product Development, Humanitarian & Development – Platforms at MasterCard

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.

The Manager, Humanitarian & Development, Product Development – Platforms aligns strategic goals and decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives using a cohesive framework. H&D Platforms team must be able to support innovation projects, dynamically consult and manage both business and technical facets for the solution delivery, transition from business to functional requirements and to lead internal and external partners towards a successful solution delivery.

Role

• Work with cross-product teams, external partners and internal IT/Engineering counterparts to align business needs with technical solutions.
• Gather requirements from multiple sources such as business teams, customers, vendors and market insights to design/create detailed functional requirements, data architecture, transaction flows and business and operational processes.
• Maintain and evolve an integrated set of functional capabilities and operational processes (i.e. “Community Pass Platform”) that is leveraged by H&D products and implemented by our internal development resources and external partners.
• Apply/advise on service design/architecture principals throughout various stages of product/solutioning lifecycle – planning, design, specification, implementation and launch.
• Track and manage risks and issues, including escalations to management

All About You

• A broad, cross-functional view of Digital Transformation “business” and varying degrees of expertise on strategy, processes, governance and enabling technologies.
• The ability to recognize potential efficiencies, cross-product redundancies and functional interdependencies.
• The ability to apply architectural principles to business solutions
• The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
• Experience using domain model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
• The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
• Extensive experience planning and deploying both business and IT initiatives
• Experience modeling business processes using a variety of tools and techniques
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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Head of Group Finance at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

Financial Control

• Develop, implement and enforce appropriate financial accounting and reporting policies, processes and procedures across the business.
• Review the general ledger to check that all the business general ledger transactions are updated regularly in line with the accounting principles and accounts are fully reconciled.
• Monitor the business’ progress towards achievement of annual budget showing trends, and opportunities to maximize income, reduce cost and minimize risk. Act as financial advisor to the business units to ensure effective utilisation of resources and cost optimization.
• Participates in project activities associated with financial planning and reporting including development of project plan and coordination of project activities.

Customer Focus

• Manage the external audit processes for the business and be the contact person during interim and final audits both internal and external.
• Works directly with Reporting functions at the business units to implement new accounting standards that impact the organization and ensures accuracy and compliance of financial reports.

Internal Processes

• Put in place/regularly review internal controls across the business and ensure they are appropriate and are consistently applied.
• Generate monthly and periodic financial reports of the business that are a true representation of the business operations. Analysis and development of insights into the financial reports and linking it back to business strategies.

People Management

• Identify training needs of team members and facilitate continuous learning.
• Oversee performance and development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in the treasury environment.

Financial Reporting:

• Drives the preparation of plans and budgets to support the group’s annual plan and strategy.
• Drives the periodic and annual financial reporting cycles to provide a clear line of sight of the business performance.
• Responsible for compliance reporting for the business (Tax, Regulatory) in accordance with statutory, regulatory and IFRS requirements.

Treasury and capital management

• Oversee and ensure the effective management of the treasury and capital management function
• Ensure implementation and compliance to financial risk policies across the Group

Team Effectiveness:

• Oversee the development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice.
• Translate the company strategy for the Reporting and Planning team members to ensure they understand the impact of their role on the business.
• Stay abreast of best practise through self-development.

Required Experience

• 8 – 10 years experience in the Financial services sector.
• Insurance industry experience is an added advantage.

Educational Requirement

• Minimum – Bachelor’s Degree in Finance, Business/Actuarial Science.
• MBA, Masters in Finance or equivalent an added advantage
• Professional qualification in Finance – CPA or ACCA qualified

Technical Skills:

• Strong financial, accounting and managerial skills
• Strong ability to implement and monitor internal controls
• Creative reporting capability
• Team manager and player
• Good communicator, planner and organiser
• Effective project management skills
• Strategic finance and tax planning
• Thorough knowledge of accounting standards (IFRS)
• Fully knowledgeable on the insurance Industry reporting requirements
• Corporate and Business Reporting
• Governance, Risk and Control
• Leadership and Management
• Sustainable Management Accounting
• Ethics and Professionalism

Generic Competencies:

• Planning and Organising
• Analytical Thinking & Risk Management
• Process Discipline and Quality Orientation
• Decision Making
• Business Acumen
• Strategic Orientation
• Result Orientation
• Developing Self/Others
• Culture sensitivity on Diversity, Equity and Inclusion

Responsibilities

Financial Control

• Develop, implement and enforce appropriate financial accounting and reporting policies, processes and procedures across the business.
• Review the general ledger to check that all the business general ledger transactions are updated regularly in line with the accounting principles and accounts are fully reconciled.
• Monitor the business’ progress towards achievement of annual budget showing trends, and opportunities to maximize income, reduce cost and minimize risk. Act as financial advisor to the business units to ensure effective utilisation of resources and cost optimization.
• Participates in project activities associated with financial planning and reporting including development of project plan and coordination of project activities.

Customer Focus

• Manage the external audit processes for the business and be the contact person during interim and final audits both internal and external.
• Works directly with Reporting functions at the business units to implement new accounting standards that impact the organization and ensures accuracy and compliance of financial reports.

Internal Processes

• Put in place/regularly review internal controls across the business and ensure they are appropriate and are consistently applied.
• Generate monthly and periodic financial reports of the business that are a true representation of the business operations. Analysis and development of insights into the financial reports and linking it back to business strategies.

People Management

• Identify training needs of team members and facilitate continuous learning.
• Oversee performance and development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in the treasury environment.

Financial Reporting:

• Drives the preparation of plans and budgets to support the group’s annual plan and strategy.
• Drives the periodic and annual financial reporting cycles to provide a clear line of sight of the business performance.
• Responsible for compliance reporting for the business (Tax, Regulatory) in accordance with statutory, regulatory and IFRS requirements.
• Treasury and capital management
• Oversee and ensure the effective management of the treasury and capital management function
• Ensure implementation and compliance to financial risk policies across the Group

Team Effectiveness:

• Oversee the development of the team members to ensure that all stay abreast with new developments.
• Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice.
• Translate the company strategy for the Reporting and Planning team members to ensure they understand the impact of their role on the business.
• Stay abreast of best practise through self-development.

Required Experience

• 8 – 10 years experience in the Financial services sector.
• Insurance industry experience is an added advantage.

Educational Requirement

• Minimum – Bachelor’s Degree in Finance, Business/Actuarial Science.
• MBA, Masters in Finance or equivalent an added advantage
• Professional qualification in Finance – CPA or ACCA qualified
• Technical Skills:
• Strong financial, accounting and managerial skills
• Strong ability to implement and monitor internal controls
• Creative reporting capability
• Team manager and player
• Good communicator, planner and organiser
• Effective project management skills
• Strategic finance and tax planning
• Thorough knowledge of accounting standards (IFRS)
• Fully knowledgeable on the insurance Industry reporting requirements
• Corporate and Business Reporting
• Governance, Risk and Control
• Leadership and Management
• Sustainable Management Accounting
• Ethics and Professionalism

Generic Competencies:

• Planning and Organising
• Analytical Thinking & Risk Management
• Process Discipline and Quality Orientation
• Decision Making
• Business Acumen
• Strategic Orientation
• Result Orientation
• Developing Self/Others
• Culture sensitivity on Diversity, Equity and Inclusion

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Technical Solutions Consultant, Android Partner Engineering at Google

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.

Minimum qualifications:

• Bachelor’s degree in Computer Science or related technical field, or equivalent practical experience.
• Experience in a customer-facing role, helping drive customer technical activities.
• Experience with one or more programming languages (Java, C, C++, Python).

Preferred qualifications:

• Experience in mobile device/application development and understanding of mobile ecosystem trends (e.g., Android).
• Experience with web technologies with focus on solutions and integrations between cloud services and mobile devices.
• Experience with one or more of the following: mobile device release management, mobile operating systems, and application ecosystems.
• Excellent communication and project management skills with a track record of handling multiple customers and streams of work.
• Demonstrated creative problem-solving approach and analytical skills, combined with a sense of ownership, and a proactive can-do attitude.

About The Job

The Android Partner Engineering team is the bridge between Google/Android software and partners who use our software to develop mobile devices. The team works in a fast paced technology driven environment and is deeply engaged with original equipment manufacturers (OEMs), carriers, chipset manufacturers, service providers, developers, and original design manufacturers (ODMs) across the globe. Our aim is to ensure devices are secure and up to date and make Android the platform of choice with consumer and enterprise customers.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Introduce and deploy Android related features and technologies, with external partners (carriers and OEMs) and third party solution providers at scale, in close collaboration with Android Product Management/Engineering.
• Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing the necessary documentation, technical guidance, and support.
• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management, Business Development, and Software Engineering.
• Collaborate with cross-functional teams, both internal and external, including product management and software engineering.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form .

The post Technical Solutions Consultant, Android Partner Engineering at Google appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Technical Solutions Consultant, Android Partner Engineering at Google is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

DEI Lead at One Acre Fund

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.

About The Role

We are nothing without the thousands of staff who devote themselves to making smallholder farmers in Africa more prosperous. Culture doesn’t happen accidentally: we must intentionally nourish the potential of our team. One Acre Fund aspires to be an organization in which every staff member has a daily felt sense of belonging, the ability to grow their career, and the opportunity to work with a diverse team. The DEI Lead will report to our Director of People Operations and lead plans designed to work toward this aspiration.

Responsibilities

• Oversee our Diversity, Equity, and Inclusion (DEI) strategy
• One Acre Fund is committed to building a diverse, equitable and inclusive workplace. You will be the primary focal point for these activities and ensure progress against shared goals.
• Oversee all DEI efforts at the global and country level. This includes organization-wide priorities and supporting country teams and holding them accountable to progress.
• Manage 1-2 organization-wide DEI projects at any given time. Examples include: strengthening internal anti-discrimination policies and reporting channels; leading global team diversification efforts; or improving our promotions processes to support the equitable growth of our team.
• Chair our internal 14-member DEI Council.
• Work with our internal communications team to build awareness of our DEI efforts and motivate action.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of work experience in DEI, organizational culture/design, talent management, or internal communications, including 3+ years of experience in one of our countries of operation
• Passion for shaping organizational culture, staff engagement, and change management
• Experience managing large projects in diverse organizations
• Ability to persuade stakeholders at all different levels of the organization to take action in support of our DEI strategy
• Hunger for self-improvement and upward growth
• Bachelor’s degree
• Language: Fluent English required, other East African languages (e.g. Swahili, Kinyarwanda) beneficial

Preferred Start Date

Due to the ongoing Covid-19 pandemic, start dates can vary significantly by role. We are adapting rapidly to Covid-19 and most of our team is now working remotely. Given the changing environment, we will appreciate your flexibility in confirming a start date.

The post DEI Lead at One Acre Fund appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post DEI Lead at One Acre Fund is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Head of Technology at Absa Bank Limited

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.

Overall job purpose

To coordinate country end-to-end execution of all prioritised, approved strategic technology change initiatives including group technology system enhancements, replacements and other projects through collaborative action of approved, optimised, limited resources.  To provide leadership to country technology strategic direction and advice COO and country leadership on necessary and appropriate technology based on industry and market movements.  Act as the liaison between country and regional/group technology teams.

Key accountabilities

Accountability:  Country Technology Leadership and People Management

• Provide oversight and leadership to the in-country Technology team.
• Key advisor to Management on leveraging technology as a key strategic business driver
• Provide continuous people development and mentoring activities to managers and team professionals to achieve excellent business results. Teams include group technology experts, project managers, transformation / change mangers, business analysts, process managers, project assurance officers, systems managers and information analysts.
• Action and drive people management strategy with People Business Partners (PBP) for the area with a focus on talent management, recruitment attraction, resourcing, development, and retention. Communicate the strategy to managers in the country.
• Ensure the development of a high-performing team through embedding formal performance management (PM) and informal strengths based coaching.
• Coach the management team on how to conduct meaningful PM discussions with their direct reports and ensure that they conduct the process effectively.
• Approve training and development needs for Country Technology team. Ensure that   identified training is budgeted and executed.
• Monitor and maintain a succession plan for key roles and management team in the country using the formal Talent Management process for identified talent and approve succession plans for remaining roles.
• Review the outcome of the Talent Review process and approve nominations for the country. Review effectiveness of the formal Talent Management process.
• Action support from the PBP to interview and recruit direct reports and provide support to them during the recruitment of their teams on request.
• Create effective workforce plans and recruitment demand plans for their areas. Determine which projects should be managed by team members and which ones should be contracted out.
• Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively.
• Act as escalation point for all grievances raised in the Technology teams.
• Ensure that all poor performance is addressed through the Performance Accelerators (PA) and that continued poor performance is adequately dealt with. Review programme reports to determine effectiveness of interventions.
• Ensure employees are engaged and their efforts are recognised and rewarded.
• Monitor conflict resolution between in-country and regional teams.

Role/Person specification

Accountability:  Technology delivery management

• Review and understand the country strategies and medium term plans (MTP) and ensure that new proposals for projects or initiatives are aligned to the elements before approving the proposals.
• Review assessment of future needs for internal clients (though review of their MTP, strategy documents, regular interaction with business units), identify and define additional country projects in support of the overall business goals.
• Prioritise the change portfolio, by reviewing all new business cases against the country strategic priorities and negotiating with seniors in the country to finalise the priority lists.
• Oversee the execution of all projects, programmes and initiatives managed by the business and ensure that all key milestones are reported and risk rated and that outstanding issues or target dates exceeded area appropriately dealt with and escalated to project sponsors only when required.
• Liaise with executives to support key programmes by communicating project intent and obtaining buy-in and resource allocation for delivery of the key components.
• Resolve high-level issues within the Country through providing mitigative actions and driving the implementation of these actions.
• Ensure, for all new project and system change requests, that a thorough risk assessment is conducted to determine the interdependencies between projects and the impact proposed changes may have on seemingly unrelated processes and systems. Review recommendations prepared by the team on how to address these and determine whether the risk and mitigation is adequate or the change should be altered or declined.
• Monitor and prioritise the demand pipeline received from country into Africa Technology (AT): balancing the change requirements from business with stability and requirements from AT
• Technology, Regional teams and in-country stakeholders and investigate relevant systems, processes and procedure improvements
• Ensure quick response to regional requests to acquire designs, cost estimates, quotes and contribute to the business case preparation to access the funds required to enable the country initiatives.
• alignment of programmes.
• Ensure high standards  of Technology services are delivered by managing and monitoring the Technology Service Level Agreement (SLA), interact with Sourcing to acquire quality contracts with third party vendors to support design and development of products to delivery high level of service to business
• Understand over all business dynamics, to provide optimal delivery across the business units and utilise shared services centre. Ensure that the successful end-to-end delivery of technology change within the country through effective service delivery and sector project delivery.

Education and experience required

• B-degree in (Field                      ) (NQF level no.       )
• (No of years) years (Technical/Managerial) experience

Knowledge and skills: (Maximum of 6)

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Accountability:  Business and cost management

• Coordinate the efforts of the different teams under management to ensure minimal duplication of efforts, maximum efficiency and to maximise value for money.
• Approve re-allocation of resources between different areas e.g. allocate headcount or budgets within overall approved resources for the year.
• Contribute to the development of strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the external environment.
• Monitor departmental budgets including signing off of invoices and quotes within mandate. Escalate out of budget items to the regional CIO/COO for approval.
• Monitor, manage and record country change budget spend within budget.
• Sign off capital expenditure within budget. This includes approving purchase or sell decisions for desktop computers, laptops , departmental equipment etc.
• Investigate effectiveness of processes and systems in use and make alterations where required while ensuring adherence to global governance requirements.
• Monitor benchmark productivity of country against regional and create measures to improve productivity.
• Agree and manage service offerings and Service Level Agreements in conjunction with internal customers (agree annually and measure on a monthly basis).
• Plan the Technology resource requirements for the country (including people, Capex, Opex, systems and Strategic Investment), negotiate and secure its allocation to the business unit and ensure delivery based on the promised business results.
• Translate business strategy into meaningful operational targets and strategic focus areas for the business unit under management. Ensure that the focus areas are disseminated to all levels in the business unit.
• Action integration of internal supply chain for the business unit. Work with seniors in those areas to improve service delivery for the business unit and ensure maximum utilisation of shared services.

Accountability: Systems and Process Management

• Manage end-to-end ownership, to ensure that all technology requirements are met for day-to-day systems use, performance and maintenance, enhancements and change projects with adequate service level agreements in place for Country and the Shared Services hub.
• Align business and technology strategy for the country to drive the implementation of requirements stipulated in thestrategy and business needs through facilitating collaborative sessions between business and technology
• Action and deliver country technology architecture in alignment with enterprise architecture and standards
• Manage key Technology project as set out by AT project management methodology to drive business progress andperformance and to determine business requirements
• Plan knowledge sharing through engagement with key global stakeholders and
• Programme manage implementation of major system changes (e.g. Shared Service hub build out)including contracting with internal and external providers.
• Ensure that the team produces quality documents required for systems enhancements including Business Requirement Definition (BRD), Business System Specification inputs (owned by Africa Technology), User Acceptance Test plans ad reports and all other change governance documentation required.
• Ensure that all policies, procedures, standards and governance for the country are adequately documented and published according to Africa Technology standards by assigning responsibility within the team and having coaching sessions with team members to help them understand requirements.
• Ensure services escalation framework is developed and maintained for all Technology services across Country.

Accountability:  Governance, Control and Risk management

• Action and drive a culture of proactive compliance in the function.
• Conduct root cause analysis, design and implement mitigation plans to ensure business unit is prepared for future disruption in production.
• Ensure the development of programme update reports according to the frequencies determined by the key stakeholders for each programme. Review reports prepared for key initiatives and write the executive summaries for those programmes based on the key risks, issues and milestones. Present the reports to the programme steering committees.
• Review project risk logs to identify high impact high probability items and work with Country Risk & Compliance teams to ensure that adequate risk mitigation and risk acceptance takes place.
• Ensure that the team maintains an adequate log of programme activities and report items to regional team and country OPCO where required.
• Ensure compliance of all programmes, projects and initiatives in the country with programme governance standards(policies, procedures, methods, templates, reporting standards, version control etc) by reviewing samples of programme files prepared in the team on an ad hoc basis. Ensure regular communication of governance requirements to members of the Projects & Change team.
• Ensure adequate reporting mechanisms are in place to track if the benefits defined in Business Cases are realised.
• Ensure that all issues with benefits realisation are escalated to the project sponsors and advise them on how to update business cases to reflect new realities or if programmes need to be stopped due to changed circumstances.
• Ensure quality of project delivery, through conducting occasional formal audits on project documentation and reviewing the project assurance reports prepared in the team.
• Take full accountability for the resolution of issues raised in Management Assurance and Barclays Internal Audit reviews and ensure that a culture of zero tolerance for audit failures is embedded in the department.
• Ensure solutions are delivered and implemented according to original design, allowing for tactical changes according to longer term strategic plans that comply with Barclays policies
• Review technology and information architecture artefacts within the context of the Systems Development Life Cycle(SDLC).
• Act as key contributor for the area’s Risk Management Control Framework.
• Review audit scopes issues/findings logs defined by managers in the team and Barclays Internal Audit or Management
• Assurance prior to audits commencing to ensure adequate attention given to closure within the agreed timelines.
• Approve required compliance attestations and ensure that impacted team members complete their attestations.
• Review and approve Control Self Assessments (CSA) and Risk and Control Assessments (RCA’s) prepared in the function. Complete attestations to testify to the adequacy of controls on request.
• Review the Business Continuity Management (BCM) plan prepared for all processes for adequacy. Ensure required tests of the plan are executed and that all test failures are addressed.
• Oversee the development of Key Technology Risk framework. Actively work to minimise the amount of economic capital that has to be set aside for operational risk.
• Action, drive and implement Disaster Recovery (DR) for all aspects to ensure ongoing production and quick turnaround times in cases where there are system down times e.g. Severity 1 and Severity 2 etc.

Education and experience required

• NQF Level 7: Honours/Masters Degree
• An appropriate university degree, with preference for a B Sc., B Sc (Eng), BSc (Computers/IT)
• Project management diploma or Certificate
• Technology degree or advanced certificate
• Minimum of 10 years experience in Group Technology
• Financial Management experience
• Minimum 10-15 years in change and project management
• Minimum 5 years proven people management experience/leading teams
• Minimum of 5 years experience in financial management, Strategic Planning, Governance processes and reporting
• Proven ability to interpret strategy and execute effectively
• Proven experience in managing and delivering on a complex business project Portfolio

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Persuading and influencing
• Leading and supervising
• Creating and innovating
• Relating and networking
• Coaching and mentoring
• Formulating strategies and concepts
• Applying expertise and technology
• Entrepreneurial and commercial thinking
• Politically astute and aware of the potential impact of wider organizational issues.
•  Competencies: (Maximum of 8 competencies)
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Problem solving and decision making
• Negotiation
• Creating and innovating
• Applying expertise and technology
• Entrepreneurial and commercial thinking
• Politically astute and aware of the potential impact of wider organizational issues

Knowledge& Skills: (Maximum of 8)

• Leadership capability
• Change management
• Project management and expert knowledge of techniques for planning, monitoring and controlling complex portfolios of change
• Financial management
• Risk management
• Commercial awareness
• Business consulting acumen and management
• Africa Technology expertise application

The post Head of Technology at Absa Bank Limited appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Head of Technology at Absa Bank Limited is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/