Human Resource Assistant II at Makueni County Public Service Board

Makueni County Public Service Board is established under Section 57 of the County Governments Act 2012. The Board was inaugurated on the 5th of August, 2013 as a body corporate with perpetual succession and seal capable of suing and being sued in its corporate name

Responsibilities

• Processing Human Resource Management matters including appointments, promotions and leave applications within the existing rules, regulations and procedures
• Capturing and updating human resource data in iHRIS
• Drafting letters

Qualifications

• Be a Kenyan Citizen
• Diploma in Human Resource Management, Industrial Relations. Labour Relations or any other relevant insitution lasting not less than nine (9) months
• Certificate in Computer application skills from a recognized institution
• Satisfy the requirements of Chapter Six of the Consitution of Kenya 2010

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Medical Claims Clerk (Contract) at CIC Insurance

PURPOSE:

Responsible for receiving and processing claims for provider payment.

PRIMARY RESPONSIBILITIES:

• Receive of claims- all claims received are well stamped and keyed in for future reference.
• Dispatch received invoices, mails and claim books to respective sections
• Respond to walk in customer enquiries
• Process, capture and authorize batched claims
• Scan prepared vouchers and reference to Document Management System
• Upload, attach and index relevant documents to vouchers to Document Management System
• Dispose claim documents as per approved disposal procedure.
• Attend to customer and service providers ‘queries and complaints promptly and professionally.
• Follow up on registration and reconciliation of provider statements to ensure closure.
• Follow through to ensure all claims with issues at registration level for the allocated service providers have been addressed or escalated to the supervisor.

PERSON SPECIFICATIONS

Academic Qualifications

• Diploma in relevant field / Relevant technical training certificate / part qualification in relevant professional field

Experience

• Up to one (1) years’ relevant experience

Skills and Attributes

• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Excellent customer care skills
• Good analytical skills
• Computer literate in MS Office and other office applications

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Call Centre Nursing Executive – Medical Contact Centre (Contract) at CIC Insurance

PURPOSE:

To provide general customer service in respect to medical business customers.

PRIMARY RESPONSIBILITIES:

• Receive and respond to Medical emergency lines and ensure 24 hour coverage.
• Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels.
• Issuance of both in and outpatient approvals for admissible requests for insured members.
• Communication to stakeholders on management of cases and financial liability through reports.
• Provide input for the customer service reports.
• Handle customer service issues and queries.
• Escalate Customer queries to the relevant job role if necessary.
• Maintain professional ambience within the office premises.
• Promote the organization’s customer service charter.

GENERIC DUTIES

• Participate in planning and budgeting for the department.
• Support all Medical business events in both for internal events and those involving CIC Stakeholders and /or the general public;
• Participate in premium collection and renewal follow up for clients.

PERSON SPECIFICATIONS

Academic Qualifications

• Minimum of A Diploma in Nursing or Health System Management

Professional Qualifications

• KRN/KRCHN

Experience

• Up to three (3) years’ relevant experience in busy health environment
• Experience in a medical call centre management unit will be an added advantage

Skills and Attributes

• Problem solving skills;
• Good analytical skills;
• Computer literate in MS Office and other office applications;
• Understanding of the working environment /competitors;
• Technical competence in insurance;
• Basic knowledge of regulations by AKI and IRA;
• High emotional intelligence;

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Senior Technician – GRADE E/F at Kenyatta University

Department: Medical Microbiology & Parasitology

Qualifications

• MSc. Degree in Medical Microbiology from an accredited and   recognized University.
• BSc. Degree from a recognized University
• KCSE mean Grade C+ (plus) or equivalent and above.
• Have at least three (3) years relevant working experience in a Clinical laboratory
• Be computer literate
• Demonstrate leadership and administrative skills
• Must be registered by the Kenya Medical Laboratory Technicians and Technologist Board.
• Have a valid practice License.
• Candidates with a B.Sc. Degree in the fields above or their equivalents may also be considered on condition that they have at least eight (8) years relevant work experience

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Logistics Consultant at World Food Programme

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

THE ROLE

Job Tittle : Logistics Consultant (Innovations)

Type of Contract : Consultancy  – P3 Equivalent level

Duty Station : Nairobi, Kenya

Duration : 11 months

JOB BACKGROUND

The World Food Programme (WFP) is the United Nations’s frontlineagncy in fighting hunger Worldwide. WFP reaches more than 80 million million people everyday ,delivering food assistance in emergencies and working with smallholder farmers , communities and governments to improve nutrition and build resilience.

RBN Logistics has a vision for innovating core logistics and ‘enabling the future’ in areas of food systems, nutrition, health and environment – including delivery mechanisms, packaging, transportation technology and process flow, with the goals of increasing efficiency, improving services to beneficiaries, and reducing WFP’s carbon footprint. Some of the innovation projects underway include:

• Authorized Economic Operator (AEO) accreditation for priority border-crossing status throughout the region
• Food ATM
• Delivery & distribution of Rations in Bulk
• New water systems technology
• Improved River-Road Networks
• Lake Victoria Rail-Boat-Rail Networks

BACKGROUND CONTINUED..

• Intra-regional corridor visibility, planning and management
• Real-time cargo tracking and monitoring
• Drone deliveries
• Airship deliveries
• Hydroponic container farming
• Recycling of packaging waste

The Innovation consultant will play a key role in progressing assigned logistics innovation initiatives through project management, interdepartmental cooperation, pilot planning, reporting, and relationship management both with internal and external partners.

The consultant will also be expected to support core operational activities of the Department, assisting to resolve any logistical challenges raised to the Regional Bureau by Country teams.

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor’s or Master’s degree in one or more of the following disciplines: Supply Chain, Project Management, Strategic Commodity Management, Humanitarian Logistics or related field

Experience:

• Minimum 5 years professional experience in supply chain management with a multi-national entity.
• Experience in Project Management using certified processes to report and measure progress and implementation.
• Experience in managing an area of logistics involving coordination with internal and external stakeholders.
• Prior experience with UN/WFP would be an advantage

Languages:Fluency in both oral and written English is a must. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

DESIRED EXPERIENCES FOR THE JOB

Knowledge & Skills:

Circular/end-to-end supply chain knowledge. Knowledge of environmental best practice an added benefit. Proven track record in driving projects, effectively delivering impactful elements in difficult environments. Strong conceptual and creative thinking to develop new strategies & innovative projects. Excellent communication and writing skills, especially for strategy documents, business plans and presentations. Strong analytical, organizational and project management skills. Ability to effectively work in a team-based information sharing environment, collaborating and cooperating with others, and establishing successful working relationships with persons of different cultural backgrounds. Strong interpersonal skills to successfully interact with a broad range of stakeholders with maturity and tact. Ability to organize and meet tight deadlines and to work under pressure and in hardship environments, if required.

KEY ACCOUNTABILITIES (not all-inclusive)

The position will report to the Logistics Officer for Innovations. The role requires close liaison with project teams in Country Offices as well as RBN Partnerships, Programme & Supply Chain units

The selected candidate will be expected to ensure that structured project plans are in place, while compiling detailed analyses and reports to support information consistency, and enabling smooth implementation of assigned programmes/projects

He/She will have the following responsibilities (not all inclusive):

• Project manage and support to logistics projects through concept, proposal, and pilot phases; this will include initial and ongoing assessment of associated exposure and risk.
• Engage with internal counterparts to support effective collaboration, implementation and monitoring of ongoing Supply Chain activities and innovation projects.
• Support in evaluating supply chain challenges and weaknesses that could be addressed through innovation projects, in consultation with Country Offices within the RBN region.
• Identify, engage and manage relationships with private sector partners and vendors.
• Support communication and activities with local partners, agencies, NGOs and government institutions, as relevant to the assigned projects.
• Ensure linkages between COs and RBN Logistics to help projects reach growth/scale (e.g. impact, level of innovation, team).

ACCOUNTABILITIES CONT…

• Support resource mobilization for innovations with internal and external partners, ensuring these opportunities are made known and Country Offices have the assistance they need to pursue these funds.
• Support building strong partnerships with internal functional and business units and within the Nairobi and East Africa ecosystem, especially with other UN agencies.
• Support rollout of best practices.
• Any other related duties, as may be required by the supervisor.

DELIVERABLES AT THE END OF THE PROJECT

• Timely progression and completion of assigned projects.
• Detailed and up-to-date records & period reports, by country, on the status and recommendations for all projects.
• Delivery of a platform for capturing detail on all projects to support rollout of best practice, learning opportunities and knowledge sharing.
• Successful fund management and accurate reporting on expenditure vs plan.
• Capture of institutional knowledge via follow-up tracking, monthly reports and financials.

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Wealth Advisory Manager at Standard Bank Group

Job Purpose

Provide specialist Investment advise to clients and Relationship Managers to meet Clients’ desired risk/investments and feedback to ensure provision of best solution.
Liaise with product specialists within the central WM Product Development team to discuss client requirements and feedback to ensure provision of best solutions.
Provide portfolio analysis and liaise with Clients on own portfolio to feedback on portfolio performance and seek opportunity to cross sell and deepen wallet share.
Work with assigned RMs/ Branches to increase penetration of investment products within segments by 10%
Alignment to WIDEN.

Key Responsibilities/Accountabilities

Investment Advise Provision Provide advise on quality of clients existing portfolio based on sound assets allocation principles. Understand client risk appetite, investment preference and return expectation through consultation with Client Advisor and indirect client meeting. Trusted investment Advisor of choice e.g. acts as sounding board for competitor proposals. Provide timely analysis of market and product information Be capable of addressing multi-assets class and different products requirements. Review client investment portfolios on an annual basis. Educate client on new product ideas.

Solution Generation Provision of relevant solutions given client needs/objectives. Understand specific client issues, including restrictions to provide optimal solutions Identify opportunities/solutions from the wider Stanbic Bank which benefit the client Focus on suitability of investments for clients.

Sales Direct marketing to certain clients and co-marketing with Relationship Managers Deliver solutions/proposals which lead to action by clients Promote higher share of wallet from clients.

AML&CDO Ensure that the Anti Money Laundering requirements are followed as follows: Take all reasonable steps to verify and identify our customers. Retail adequate records of identification, account opening and transactions Make prompt reports of suspicion transactions using the right internal channels. Raise awareness on Money Laundering prevention by training all staff/attending training sessions.

Transaction Execution Timely and accurate dealing of Clients’ orders Track and provide regular feedback on processed transaction/solution to clients

Risk Management Maintain an adequate control environment and operational procedures to prevent loss from non-adherence to controls. Make sure you are aware of and comply with data confidentiality requirements.

Comply with the requirements of the Group AML Policy and procedures, in particular; Comply with local legal requirements. Remain alert to the risk of money laundering and assist in the Bank’s effort in combating the vice. Adhere to the key principles of knowing our customers, identification and verification. Report suspicious activities regarding money laundering and terrorist financing and not to disclose that a report is made tipping of the customer. Adhere to the Group and local record retention requirements. Attend all scheduled training on money laundering and complete related e-learning modules. Observe the group Sanctions Policy and support the implementation of prevailing sanctions.

Governance Make sure all general legal and regulatory requirements relating to specific activity are complied with. Make all information is handled appropriately where necessary exposure to information which may be confidential or sensitive should be notified to Control Room and/or Legal & Compliance. The staff operates within the highest standards of AML Management and other control as stipulated by the Bank and regulators. Be aware of and comply with Group policy, local laws and Regulators relating to the prevention of Money Laundering and Terrorist Financing. Ensure you remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicious, safeguarding records and disclosing suspicious to customers.   Regulatory & Business conduct. This includes the responsibility for the conduct of individual in sales by ensuring behaviours set out in the Group Code of Conduct are followed and that the business/country/function achieves the outcomes set out in the Principles and Pillars. Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, process and regulations among employees form part of the culture. Local regulator prescribed responsibilities and Rationale for allocation.

KEY PERFORMANCE MEASURES

Direct Contribution to: Retail revenue as derived from investment services and overall profitability of the bank. Attainment and maintenance of customer perception of Stanbic as a ‘Trusted Advisor’ in Wealth Management

Indirect contribution: Overall image of Stanbic in the market place. Operational efficiency and service levels to Consumer Banking customer.

IMPORTANT RELATIONSHIPS External Stanbic Bank customers. Non-Stanbic investment customer Members of the public

Internal Branch Staff Regional Managers Wealth Relationship Managers

Preferred Qualification and Experience

Complexity Understanding products and markets that are highly fluid and technical. Remaining current with day-to-day offshore market issues, development and customer demands. Analysing customer portfolios and development of compelling and profitable alternatives.

Judgement Identifying and prioritizing customer investment objectives while balancing risk taken. Effectively determine and manage allocation of time to specific job-related activities in order to achieve targets Able to recommend type of IS product but not specific; fund/securities.

Relevant University Degree from a Recognized University.
4 years of experience in Wealth investment Advisory field.

Knowledge/Technical Skills/Expertise

Sound knowledge of the company’s laid-down policies and procedures.
Sound and technical knowledge of operational systems.
Knowledge of the Regulations in force.
Sound and technical knowledge of trading systems in use in Brokerage.

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Enterprise Sales Manager at Comviva

About Role – You will be responsible for leading the Sales efforts of the region with focus only on the Banking and Fintech segment in Africa. Key solutions that candidate would be responsible for– Digital Banking, Mobile Wallet, Payment Gateway, Real Time Marketing Analytics, Loyalty Management & CRM.

Role Responsibilities:

• Revenue Targets: Overall, responsible for ensuring that order booking and other sales target are met
• Client Relationship: Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the clients and ensuring highest levels of service from the MFS products of Comviva
• Proactively brainstorm or conduct innovation workshop with prospects
• Gain market insights and help shape the solutions being offered.
• Realistically asses each relevant platform from Comviva and evaluate fitment to Banking and other non-telecom, verticals.
• Conducting road shows to create awareness of latest products/solutions/technology/innovations of Comviva in key markets
• Track developments in Banking domain in Africa Region and incorporate market requirements in roadmap along with Product Managers
• Collections: Overall, responsibility of ensuring collections and payments from the accounts handled in the region
• Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered for the region
• Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of the organization (Product teams, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground

 

Skills required:

• Should have managed more than $5 Mn Annual Order Book Accounts.
• Generate and close new leads in the (Banking & Financial Services Institution) BFSI segment in the region
• Self-motivated individual who can go out and create new business and preferably has a network in financial markets in Africa.
• Development of relationships with key decision-makers/influencers, CXOs, senior executives within prospect organizations.
• Determine qualified leads through evaluation of prospect requirements and development of a concise understanding of prospects’ decision-making processes and criteria.
• Coordinate product demonstrations and workshops for perspective clients.
• Demonstrate customer-specific benefits of products with a high degree of proficiency
• Analyze and understand customer insights and market trends and work with backend BD/Product management team to deliver solutions
• Proactively own the entire sales process and be able to handle multiple responsibilities simultaneously.

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Deputy Commissioner – HR Performance Contracting & Management at Kenya Revenue Authority

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya

Job Purpose

To support the achievement of a high performing talented organisation centred on the delivery of quality facilitation through performance management.

Key Responsibilities / Duties / Tasks

1. Lead the implementation of the Authority’s performance management system by ensuring there is adequate alignment between individual performance objectives and business objectives and performance through process such as performance validation & management of performance improvement plan
2. Guide management in cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation of SLA’s and other key measures to track performance.
3. Oversee, influence, and communicate best practice for managing employee performance as well as changes and upgrades to the performance review process.
4. Oversee the development and maintenance of performance evaluation tools and provide training to staff on performance improvement.
5. Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action.
6. Spearhead the formulation of the Organization/Department/Division strategies, objectives, policies, guidelines and frameworks that will support the management of performance within the Authority.
7. Manages strategic metrics on performance review completion, year-over-year ratings, and other performance trends.

Academic Qualifications

• Bachelor’s Degree in Business/ Social Sciences / Administration

Professional Qualifications / Membership to Professional Bodies

• The candidate should be a certified by a relevant body e.g. IHRM

Previous Relevant Work Experience Required

• At least 10 years of relevant work experience with at least 5 years in a Senior Managerial role

Competencies

• Excellent decision making skills and capabilities
• Excellent planning, organizational
• Resilient, focused and results oriented.
• Excellent oral and written communication.
• Good presentation and interpersonal skills.
• Ability to maintain independence and confidentiality
• Ability to direct, manage, implement, and evaluate department operations

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Deputy Commissioner – Research, Knowledge Management & Corporate Planning at Kenya Revenue Authority

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya

The Kenya Revenue Authority (KRA) is the principal revenue collector for the Government of Kenya with the primary goal to deliver Kenya to financial self-sufficiency through effective tax revenue mobilization.

KRA is seeking a result-oriented, self-driven individual of high integrity to fill the position of Deputy Commissioner – Research Knowledge Management & Corporate Planning.

Purpose of the job:

The Deputy Commissioner – Research Knowledge Management & Corporate Planning will be responsible for the development and implementation of KRA Corporate and Strategic Plans as well as knowledge exchange strategies.

Key Responsibilities of the job:

• Oversee the management of the Research, Knowledge Management, and Corporate Planning Division
• Provide leadership in the development of KRA’s strategic plans as well as monitoring and evaluation of the same
• Oversee the preparation of revenue forecasting, target-spreading and reporting
• Provide leadership in the development and implementation of the annual research and survey plans
• Undertake continuous macro-economic and sectoral analysis and establish their impact on revenue
• Oversee the Corporate knowledge management strategies.

Skills and Knowledge Job Demands:

Minimum Academic Requirement:

• A minimum of master’s degree or its equivalent in economics, statistics, public policy, public finance, or a related field.
• Specialist Training and Membership to Professional Association:
• Membership of a relevant professional body

Minimum Years of Relevant Experience:

At least fifteen (15) years relevant working experience with at least six (6) years in action oriented research at Leadership level.

Competencies:

• Leadership skills
• Excellent analytical skills, especially in macroeconomic and sectoral analysis
• Solid problem-solving skills
• Ability to establish and manage structures, processes and standards
• Excellent writing and presentation skills,
• The ability to clearly communicate complex information
• Able to work closely with, and influence others

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Chief Manager (CM) – Facilities Management at Kenya Revenue Authority

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.

Department: Corporate Support Services Department

Division:  Facilities & Logistics Services

Location / Work station:  Times Tower – Nairobi

Supervisor:    Deputy Commissioner – Facilities & Logistics Services

Supervisee:    Direct Reports: Managers – Facilities Technical Services and Property & Estates

Indirect Reports: F&LS Regional Representatives and Assistant Managers One Stop Border Posts

Job summary: 

Primary responsibilities managing of all the Authority’s movable and immovable assets and oversight for all works undertaken on the Authority’s properties.

• Develop, organize and control effective property and facility management systems
• Management of utilities, properties and outsourced services
• Management of leases and contracts
• Formulation and enforcement of strategies, policies, procedures and Unit’s work plan
• Regular review and evaluation of services provided and adherence to SLAs
• Assets appraisals and disposal management in liaison with other relevant departments
• Review and approval of Bills of Quantities, drawings, proposals and RFPs for works
• Maintenance work
• Strategies of maintenance & repair
• Utilities Management
• Cost management
• Management of contractors
• Any other responsibilities assigned.

Academic and Professional qualifications 

• A Degree in Engineering (Electrical/Civil), Quantity Survey, Architecture or any related field.
• Valid membership to a relevant professional body is an added advantage.

Relevant work experience required    

• At least seven (7) years’ experience in a busy operations and maintenance environment, Three (3) of which should be at management level.

Skills/Competencies required  

• Ability to provide strategic leadership
• In-depth knowledge of building maintenance and repair.
• Project/operations management.
• Ability to carry out technical and financial appraisal of projects.
• High levels of commercial acumen.
• Ability to build and maintain relationships with staff and third parties and – stakeholder engagement.
• Good communication and customer care skills

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Health Administrative Officer III at Makueni County Public Service Board

Makueni County Public Service Board is established under Section 57 of the County Governments Act 2012. The Board was inaugurated on the 5th of August, 2013 as a body corporate with perpetual succession and seal capable of suing and being sued in its corporate name.

Terms of Service: One (1) year contract

Salary: KShs. 40,000/=

Responsibilities

• Overseeing procurement,
• Provision and maintenance of facilities;
• Preparation of budgets and sound management of budgetary allocations
• Revenue collection;
• Overseeing welfare of staff and patients and ensuring their security; and
• General upkeep of the hospital.

Qualifications

• Be a Kenyan citizen.
• Diploma in any of the following: – Health Management, Hospital Administration, Business Administration or its equivalent qualification from a recognized institution.
• Certificate in Computer application skills from a recognized institution;
• Satisfy the requirements of Chapter Six of the Constitution of Kenya 2010

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Clerical Officer x6 at Makueni County Public Service Board

Makueni County Public Service Board is established under Section 57 of the County Governments Act 2012. The Board was inaugurated on the 5th of August, 2013 as a body corporate with perpetual succession and seal capable of suing and being sued in its corporate name

No of Positions: 6

Terms of Service: One (1) year contract

Salary: KShs. 20,000/=

Responsibilities

Work at this level will be carried out under close supervision and guidance of a more senior officer and will be subject to regular checks and verification. Officers at this level will be deployed in the HRM Unit, general registry, supplies, accounts office or general office services. Specific duties will include;

• Compiling statistical records;
• Sorting, filing and dispatching letters;
• Maintaining an efficient filing system;
• Processing appointments, promotions, discipline, transfers and other related duties in human
• resource management;
• Computation of financial or statistical records based on routine or special sources of information;
• Preparing payment vouchers;
• Compiling data and drafting simple letters.
• Performing any other duties as may be assigned by the immediate supervisor

Qualifications

• Be a Kenyan citizen.
• Kenya Certificate of Secondary Education (KCSE) mean grade C Plain or its approved equivalent;
• Proficiency in computer applications.
• Those with KATC/ATC qualifications will have and added advantage

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Ambulance Driver x5 at Makueni County Public Service Board

Makueni County Public Service Board is established under Section 57 of the County Governments Act 2012. The Board was inaugurated on the 5th of August, 2013 as a body corporate with perpetual succession and seal capable of suing and being sued in its corporate name

No of Positions: 5

Terms of Service:  One (1) year contract

Salary: KShs. 20,000/=

Responsibilities

The Officer will be responsible for the following:

• Driving an ambulance to transport sick, injured, or convalescent persons.
• Assisting ambulance attendant to place patients on stretcher and loads stretcher into ambulance.
• Taking sick or injured persons to hospital, or convalescents to destination.
• Assisting in changing soiled linen on stretcher.
• Administering first aid as required.
• May assist to restraint violent patients if necessary.
• Carrying out routine checks on the vehicle’s cooling, oil, electrical and brake systems, tyre pressure, etc.;
• Detecting and reporting malfunctioning of vehicle systems;
• Maintenance of work tickets for vehicles assigned;
• Maintaining cleanliness of the vehicle/Ambulance.
• Performing other duties as may be assigned from time to time by the immediate supervisor

Qualifications

• Be a Kenyan citizen.
• Posses a vilid driving Licence free from any current endorsement(s) for class (es) of vehicle (s) an officer is required to drive
• Have a First aid training Lasting not less than one (1) week preferably from St. Johns Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution.
• Knowledge and skill in driving to avoid sudden motions detrimental to patients.
• Full Knowledge of motorable routes within the county.
• Passed Occupational Trade Test III for Drivers
• Defensive Driving Certificate from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognized institution
• Those who have served in the disciplined forces will have an added advantage.
• Attended a Refresher Course for drivers Lasting not less than one (1) week within every three (3) years at Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution.
• A valid Certificate of Good Conduct from Kenya Police

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Human Resource Assistant II at Makueni County Public Service Board

Makueni County Public Service Board is established under Section 57 of the County Governments Act 2012. The Board was inaugurated on the 5th of August, 2013 as a body corporate with perpetual succession and seal capable of suing and being sued in its corporate name

Responsibilities

• Processing Human Resource Management matters including appointments, promotions and leave applications within the existing rules, regulations and procedures
• Capturing and updating human resource data in iHRIS
• Drafting letters

Qualifications

• Be a Kenyan Citizen
• Diploma in Human Resource Management, Industrial Relations. Labour Relations or any other relevant insitution lasting not less than nine (9) months
• Certificate in Computer application skills from a recognized institution
• Satisfy the requirements of Chapter Six of the Consitution of Kenya 2010

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Medical Claims Clerk (Contract) at CIC Insurance

PURPOSE:

Responsible for receiving and processing claims for provider payment.

PRIMARY RESPONSIBILITIES:

• Receive of claims- all claims received are well stamped and keyed in for future reference.
• Dispatch received invoices, mails and claim books to respective sections
• Respond to walk in customer enquiries
• Process, capture and authorize batched claims
• Scan prepared vouchers and reference to Document Management System
• Upload, attach and index relevant documents to vouchers to Document Management System
• Dispose claim documents as per approved disposal procedure.
• Attend to customer and service providers ‘queries and complaints promptly and professionally.
• Follow up on registration and reconciliation of provider statements to ensure closure.
• Follow through to ensure all claims with issues at registration level for the allocated service providers have been addressed or escalated to the supervisor.

PERSON SPECIFICATIONS

Academic Qualifications

• Diploma in relevant field / Relevant technical training certificate / part qualification in relevant professional field

Experience

• Up to one (1) years’ relevant experience

Skills and Attributes

• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Excellent customer care skills
• Good analytical skills
• Computer literate in MS Office and other office applications

The post Medical Claims Clerk (Contract) at CIC Insurance appeared first on Jobs in Kenya - http://jobwebkenya.com/.

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Call Centre Nursing Executive – Medical Contact Centre (Contract) at CIC Insurance

PURPOSE:

To provide general customer service in respect to medical business customers.

PRIMARY RESPONSIBILITIES:

• Receive and respond to Medical emergency lines and ensure 24 hour coverage.
• Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels.
• Issuance of both in and outpatient approvals for admissible requests for insured members.
• Communication to stakeholders on management of cases and financial liability through reports.
• Provide input for the customer service reports.
• Handle customer service issues and queries.
• Escalate Customer queries to the relevant job role if necessary.
• Maintain professional ambience within the office premises.
• Promote the organization’s customer service charter.

GENERIC DUTIES

• Participate in planning and budgeting for the department.
• Support all Medical business events in both for internal events and those involving CIC Stakeholders and /or the general public;
• Participate in premium collection and renewal follow up for clients.

PERSON SPECIFICATIONS

Academic Qualifications

• Minimum of A Diploma in Nursing or Health System Management

Professional Qualifications

• KRN/KRCHN

Experience

• Up to three (3) years’ relevant experience in busy health environment
• Experience in a medical call centre management unit will be an added advantage

Skills and Attributes

• Problem solving skills;
• Good analytical skills;
• Computer literate in MS Office and other office applications;
• Understanding of the working environment /competitors;
• Technical competence in insurance;
• Basic knowledge of regulations by AKI and IRA;
• High emotional intelligence;

The post Call Centre Nursing Executive – Medical Contact Centre (Contract) at CIC Insurance appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Call Centre Nursing Executive – Medical Contact Centre (Contract) at CIC Insurance is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Senior Technician – GRADE E/F at Kenyatta University

Department: Medical Microbiology & Parasitology

Qualifications

• MSc. Degree in Medical Microbiology from an accredited and   recognized University.
• BSc. Degree from a recognized University
• KCSE mean Grade C+ (plus) or equivalent and above.
• Have at least three (3) years relevant working experience in a Clinical laboratory
• Be computer literate
• Demonstrate leadership and administrative skills
• Must be registered by the Kenya Medical Laboratory Technicians and Technologist Board.
• Have a valid practice License.
• Candidates with a B.Sc. Degree in the fields above or their equivalents may also be considered on condition that they have at least eight (8) years relevant work experience

The post Senior Technician – GRADE E/F at Kenyatta University appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Senior Technician – GRADE E/F at Kenyatta University is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Logistics Consultant at World Food Programme

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

THE ROLE

Job Tittle : Logistics Consultant (Innovations)

Type of Contract : Consultancy  – P3 Equivalent level

Duty Station : Nairobi, Kenya

Duration : 11 months

JOB BACKGROUND

The World Food Programme (WFP) is the United Nations’s frontlineagncy in fighting hunger Worldwide. WFP reaches more than 80 million million people everyday ,delivering food assistance in emergencies and working with smallholder farmers , communities and governments to improve nutrition and build resilience.

RBN Logistics has a vision for innovating core logistics and ‘enabling the future’ in areas of food systems, nutrition, health and environment – including delivery mechanisms, packaging, transportation technology and process flow, with the goals of increasing efficiency, improving services to beneficiaries, and reducing WFP’s carbon footprint. Some of the innovation projects underway include:

• Authorized Economic Operator (AEO) accreditation for priority border-crossing status throughout the region
• Food ATM
• Delivery & distribution of Rations in Bulk
• New water systems technology
• Improved River-Road Networks
• Lake Victoria Rail-Boat-Rail Networks

BACKGROUND CONTINUED..

• Intra-regional corridor visibility, planning and management
• Real-time cargo tracking and monitoring
• Drone deliveries
• Airship deliveries
• Hydroponic container farming
• Recycling of packaging waste

The Innovation consultant will play a key role in progressing assigned logistics innovation initiatives through project management, interdepartmental cooperation, pilot planning, reporting, and relationship management both with internal and external partners.

The consultant will also be expected to support core operational activities of the Department, assisting to resolve any logistical challenges raised to the Regional Bureau by Country teams.

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor’s or Master’s degree in one or more of the following disciplines: Supply Chain, Project Management, Strategic Commodity Management, Humanitarian Logistics or related field

Experience:

• Minimum 5 years professional experience in supply chain management with a multi-national entity.
• Experience in Project Management using certified processes to report and measure progress and implementation.
• Experience in managing an area of logistics involving coordination with internal and external stakeholders.
• Prior experience with UN/WFP would be an advantage

Languages:Fluency in both oral and written English is a must. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

DESIRED EXPERIENCES FOR THE JOB

Knowledge & Skills:

Circular/end-to-end supply chain knowledge. Knowledge of environmental best practice an added benefit. Proven track record in driving projects, effectively delivering impactful elements in difficult environments. Strong conceptual and creative thinking to develop new strategies & innovative projects. Excellent communication and writing skills, especially for strategy documents, business plans and presentations. Strong analytical, organizational and project management skills. Ability to effectively work in a team-based information sharing environment, collaborating and cooperating with others, and establishing successful working relationships with persons of different cultural backgrounds. Strong interpersonal skills to successfully interact with a broad range of stakeholders with maturity and tact. Ability to organize and meet tight deadlines and to work under pressure and in hardship environments, if required.

KEY ACCOUNTABILITIES (not all-inclusive)

The position will report to the Logistics Officer for Innovations. The role requires close liaison with project teams in Country Offices as well as RBN Partnerships, Programme & Supply Chain units

The selected candidate will be expected to ensure that structured project plans are in place, while compiling detailed analyses and reports to support information consistency, and enabling smooth implementation of assigned programmes/projects

He/She will have the following responsibilities (not all inclusive):

• Project manage and support to logistics projects through concept, proposal, and pilot phases; this will include initial and ongoing assessment of associated exposure and risk.
• Engage with internal counterparts to support effective collaboration, implementation and monitoring of ongoing Supply Chain activities and innovation projects.
• Support in evaluating supply chain challenges and weaknesses that could be addressed through innovation projects, in consultation with Country Offices within the RBN region.
• Identify, engage and manage relationships with private sector partners and vendors.
• Support communication and activities with local partners, agencies, NGOs and government institutions, as relevant to the assigned projects.
• Ensure linkages between COs and RBN Logistics to help projects reach growth/scale (e.g. impact, level of innovation, team).

ACCOUNTABILITIES CONT…

• Support resource mobilization for innovations with internal and external partners, ensuring these opportunities are made known and Country Offices have the assistance they need to pursue these funds.
• Support building strong partnerships with internal functional and business units and within the Nairobi and East Africa ecosystem, especially with other UN agencies.
• Support rollout of best practices.
• Any other related duties, as may be required by the supervisor.

DELIVERABLES AT THE END OF THE PROJECT

• Timely progression and completion of assigned projects.
• Detailed and up-to-date records & period reports, by country, on the status and recommendations for all projects.
• Delivery of a platform for capturing detail on all projects to support rollout of best practice, learning opportunities and knowledge sharing.
• Successful fund management and accurate reporting on expenditure vs plan.
• Capture of institutional knowledge via follow-up tracking, monthly reports and financials.

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The post Logistics Consultant at World Food Programme is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Wealth Advisory Manager at Standard Bank Group

Job Purpose

Provide specialist Investment advise to clients and Relationship Managers to meet Clients’ desired risk/investments and feedback to ensure provision of best solution.
Liaise with product specialists within the central WM Product Development team to discuss client requirements and feedback to ensure provision of best solutions.
Provide portfolio analysis and liaise with Clients on own portfolio to feedback on portfolio performance and seek opportunity to cross sell and deepen wallet share.
Work with assigned RMs/ Branches to increase penetration of investment products within segments by 10%
Alignment to WIDEN.

Key Responsibilities/Accountabilities

Investment Advise Provision Provide advise on quality of clients existing portfolio based on sound assets allocation principles. Understand client risk appetite, investment preference and return expectation through consultation with Client Advisor and indirect client meeting. Trusted investment Advisor of choice e.g. acts as sounding board for competitor proposals. Provide timely analysis of market and product information Be capable of addressing multi-assets class and different products requirements. Review client investment portfolios on an annual basis. Educate client on new product ideas.

Solution Generation Provision of relevant solutions given client needs/objectives. Understand specific client issues, including restrictions to provide optimal solutions Identify opportunities/solutions from the wider Stanbic Bank which benefit the client Focus on suitability of investments for clients.

Sales Direct marketing to certain clients and co-marketing with Relationship Managers Deliver solutions/proposals which lead to action by clients Promote higher share of wallet from clients.

AML&CDO Ensure that the Anti Money Laundering requirements are followed as follows: Take all reasonable steps to verify and identify our customers. Retail adequate records of identification, account opening and transactions Make prompt reports of suspicion transactions using the right internal channels. Raise awareness on Money Laundering prevention by training all staff/attending training sessions.

Transaction Execution Timely and accurate dealing of Clients’ orders Track and provide regular feedback on processed transaction/solution to clients

Risk Management Maintain an adequate control environment and operational procedures to prevent loss from non-adherence to controls. Make sure you are aware of and comply with data confidentiality requirements.

Comply with the requirements of the Group AML Policy and procedures, in particular; Comply with local legal requirements. Remain alert to the risk of money laundering and assist in the Bank’s effort in combating the vice. Adhere to the key principles of knowing our customers, identification and verification. Report suspicious activities regarding money laundering and terrorist financing and not to disclose that a report is made tipping of the customer. Adhere to the Group and local record retention requirements. Attend all scheduled training on money laundering and complete related e-learning modules. Observe the group Sanctions Policy and support the implementation of prevailing sanctions.

Governance Make sure all general legal and regulatory requirements relating to specific activity are complied with. Make all information is handled appropriately where necessary exposure to information which may be confidential or sensitive should be notified to Control Room and/or Legal & Compliance. The staff operates within the highest standards of AML Management and other control as stipulated by the Bank and regulators. Be aware of and comply with Group policy, local laws and Regulators relating to the prevention of Money Laundering and Terrorist Financing. Ensure you remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicious, safeguarding records and disclosing suspicious to customers.   Regulatory & Business conduct. This includes the responsibility for the conduct of individual in sales by ensuring behaviours set out in the Group Code of Conduct are followed and that the business/country/function achieves the outcomes set out in the Principles and Pillars. Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, process and regulations among employees form part of the culture. Local regulator prescribed responsibilities and Rationale for allocation.

KEY PERFORMANCE MEASURES

Direct Contribution to: Retail revenue as derived from investment services and overall profitability of the bank. Attainment and maintenance of customer perception of Stanbic as a ‘Trusted Advisor’ in Wealth Management

Indirect contribution: Overall image of Stanbic in the market place. Operational efficiency and service levels to Consumer Banking customer.

IMPORTANT RELATIONSHIPS External Stanbic Bank customers. Non-Stanbic investment customer Members of the public

Internal Branch Staff Regional Managers Wealth Relationship Managers

Preferred Qualification and Experience

Complexity Understanding products and markets that are highly fluid and technical. Remaining current with day-to-day offshore market issues, development and customer demands. Analysing customer portfolios and development of compelling and profitable alternatives.

Judgement Identifying and prioritizing customer investment objectives while balancing risk taken. Effectively determine and manage allocation of time to specific job-related activities in order to achieve targets Able to recommend type of IS product but not specific; fund/securities.

Relevant University Degree from a Recognized University.
4 years of experience in Wealth investment Advisory field.

Knowledge/Technical Skills/Expertise

Sound knowledge of the company’s laid-down policies and procedures.
Sound and technical knowledge of operational systems.
Knowledge of the Regulations in force.
Sound and technical knowledge of trading systems in use in Brokerage.

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Enterprise Sales Manager at Comviva

About Role – You will be responsible for leading the Sales efforts of the region with focus only on the Banking and Fintech segment in Africa. Key solutions that candidate would be responsible for– Digital Banking, Mobile Wallet, Payment Gateway, Real Time Marketing Analytics, Loyalty Management & CRM.

Role Responsibilities:

• Revenue Targets: Overall, responsible for ensuring that order booking and other sales target are met
• Client Relationship: Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the clients and ensuring highest levels of service from the MFS products of Comviva
• Proactively brainstorm or conduct innovation workshop with prospects
• Gain market insights and help shape the solutions being offered.
• Realistically asses each relevant platform from Comviva and evaluate fitment to Banking and other non-telecom, verticals.
• Conducting road shows to create awareness of latest products/solutions/technology/innovations of Comviva in key markets
• Track developments in Banking domain in Africa Region and incorporate market requirements in roadmap along with Product Managers
• Collections: Overall, responsibility of ensuring collections and payments from the accounts handled in the region
• Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered for the region
• Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of the organization (Product teams, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground

 

Skills required:

• Should have managed more than $5 Mn Annual Order Book Accounts.
• Generate and close new leads in the (Banking & Financial Services Institution) BFSI segment in the region
• Self-motivated individual who can go out and create new business and preferably has a network in financial markets in Africa.
• Development of relationships with key decision-makers/influencers, CXOs, senior executives within prospect organizations.
• Determine qualified leads through evaluation of prospect requirements and development of a concise understanding of prospects’ decision-making processes and criteria.
• Coordinate product demonstrations and workshops for perspective clients.
• Demonstrate customer-specific benefits of products with a high degree of proficiency
• Analyze and understand customer insights and market trends and work with backend BD/Product management team to deliver solutions
• Proactively own the entire sales process and be able to handle multiple responsibilities simultaneously.

The post Enterprise Sales Manager at Comviva appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Enterprise Sales Manager at Comviva is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Logistics Consultant at World Food Programme

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

THE ROLE

Job Tittle : Logistics Consultant (Innovations)

Type of Contract : Consultancy  – P3 Equivalent level

Duty Station : Nairobi, Kenya

Duration : 11 months

JOB BACKGROUND

The World Food Programme (WFP) is the United Nations’s frontlineagncy in fighting hunger Worldwide. WFP reaches more than 80 million million people everyday ,delivering food assistance in emergencies and working with smallholder farmers , communities and governments to improve nutrition and build resilience.

RBN Logistics has a vision for innovating core logistics and ‘enabling the future’ in areas of food systems, nutrition, health and environment – including delivery mechanisms, packaging, transportation technology and process flow, with the goals of increasing efficiency, improving services to beneficiaries, and reducing WFP’s carbon footprint. Some of the innovation projects underway include:

• Authorized Economic Operator (AEO) accreditation for priority border-crossing status throughout the region
• Food ATM
• Delivery & distribution of Rations in Bulk
• New water systems technology
• Improved River-Road Networks
• Lake Victoria Rail-Boat-Rail Networks

BACKGROUND CONTINUED..

• Intra-regional corridor visibility, planning and management
• Real-time cargo tracking and monitoring
• Drone deliveries
• Airship deliveries
• Hydroponic container farming
• Recycling of packaging waste

The Innovation consultant will play a key role in progressing assigned logistics innovation initiatives through project management, interdepartmental cooperation, pilot planning, reporting, and relationship management both with internal and external partners.

The consultant will also be expected to support core operational activities of the Department, assisting to resolve any logistical challenges raised to the Regional Bureau by Country teams.

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor’s or Master’s degree in one or more of the following disciplines: Supply Chain, Project Management, Strategic Commodity Management, Humanitarian Logistics or related field

Experience:

• Minimum 5 years professional experience in supply chain management with a multi-national entity.
• Experience in Project Management using certified processes to report and measure progress and implementation.
• Experience in managing an area of logistics involving coordination with internal and external stakeholders.
• Prior experience with UN/WFP would be an advantage

Languages:Fluency in both oral and written English is a must. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

DESIRED EXPERIENCES FOR THE JOB

Knowledge & Skills:

Circular/end-to-end supply chain knowledge. Knowledge of environmental best practice an added benefit. Proven track record in driving projects, effectively delivering impactful elements in difficult environments. Strong conceptual and creative thinking to develop new strategies & innovative projects. Excellent communication and writing skills, especially for strategy documents, business plans and presentations. Strong analytical, organizational and project management skills. Ability to effectively work in a team-based information sharing environment, collaborating and cooperating with others, and establishing successful working relationships with persons of different cultural backgrounds. Strong interpersonal skills to successfully interact with a broad range of stakeholders with maturity and tact. Ability to organize and meet tight deadlines and to work under pressure and in hardship environments, if required.

KEY ACCOUNTABILITIES (not all-inclusive)

The position will report to the Logistics Officer for Innovations. The role requires close liaison with project teams in Country Offices as well as RBN Partnerships, Programme & Supply Chain units

The selected candidate will be expected to ensure that structured project plans are in place, while compiling detailed analyses and reports to support information consistency, and enabling smooth implementation of assigned programmes/projects

He/She will have the following responsibilities (not all inclusive):

• Project manage and support to logistics projects through concept, proposal, and pilot phases; this will include initial and ongoing assessment of associated exposure and risk.
• Engage with internal counterparts to support effective collaboration, implementation and monitoring of ongoing Supply Chain activities and innovation projects.
• Support in evaluating supply chain challenges and weaknesses that could be addressed through innovation projects, in consultation with Country Offices within the RBN region.
• Identify, engage and manage relationships with private sector partners and vendors.
• Support communication and activities with local partners, agencies, NGOs and government institutions, as relevant to the assigned projects.
• Ensure linkages between COs and RBN Logistics to help projects reach growth/scale (e.g. impact, level of innovation, team).

ACCOUNTABILITIES CONT…

• Support resource mobilization for innovations with internal and external partners, ensuring these opportunities are made known and Country Offices have the assistance they need to pursue these funds.
• Support building strong partnerships with internal functional and business units and within the Nairobi and East Africa ecosystem, especially with other UN agencies.
• Support rollout of best practices.
• Any other related duties, as may be required by the supervisor.

DELIVERABLES AT THE END OF THE PROJECT

• Timely progression and completion of assigned projects.
• Detailed and up-to-date records & period reports, by country, on the status and recommendations for all projects.
• Delivery of a platform for capturing detail on all projects to support rollout of best practice, learning opportunities and knowledge sharing.
• Successful fund management and accurate reporting on expenditure vs plan.
• Capture of institutional knowledge via follow-up tracking, monthly reports and financials.

The post Logistics Consultant at World Food Programme appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Logistics Consultant at World Food Programme is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Wealth Advisory Manager at Standard Bank Group

Job Purpose

Provide specialist Investment advise to clients and Relationship Managers to meet Clients’ desired risk/investments and feedback to ensure provision of best solution.
Liaise with product specialists within the central WM Product Development team to discuss client requirements and feedback to ensure provision of best solutions.
Provide portfolio analysis and liaise with Clients on own portfolio to feedback on portfolio performance and seek opportunity to cross sell and deepen wallet share.
Work with assigned RMs/ Branches to increase penetration of investment products within segments by 10%
Alignment to WIDEN.

Key Responsibilities/Accountabilities

Investment Advise Provision Provide advise on quality of clients existing portfolio based on sound assets allocation principles. Understand client risk appetite, investment preference and return expectation through consultation with Client Advisor and indirect client meeting. Trusted investment Advisor of choice e.g. acts as sounding board for competitor proposals. Provide timely analysis of market and product information Be capable of addressing multi-assets class and different products requirements. Review client investment portfolios on an annual basis. Educate client on new product ideas.

Solution Generation Provision of relevant solutions given client needs/objectives. Understand specific client issues, including restrictions to provide optimal solutions Identify opportunities/solutions from the wider Stanbic Bank which benefit the client Focus on suitability of investments for clients.

Sales Direct marketing to certain clients and co-marketing with Relationship Managers Deliver solutions/proposals which lead to action by clients Promote higher share of wallet from clients.

AML&CDO Ensure that the Anti Money Laundering requirements are followed as follows: Take all reasonable steps to verify and identify our customers. Retail adequate records of identification, account opening and transactions Make prompt reports of suspicion transactions using the right internal channels. Raise awareness on Money Laundering prevention by training all staff/attending training sessions.

Transaction Execution Timely and accurate dealing of Clients’ orders Track and provide regular feedback on processed transaction/solution to clients

Risk Management Maintain an adequate control environment and operational procedures to prevent loss from non-adherence to controls. Make sure you are aware of and comply with data confidentiality requirements.

Comply with the requirements of the Group AML Policy and procedures, in particular; Comply with local legal requirements. Remain alert to the risk of money laundering and assist in the Bank’s effort in combating the vice. Adhere to the key principles of knowing our customers, identification and verification. Report suspicious activities regarding money laundering and terrorist financing and not to disclose that a report is made tipping of the customer. Adhere to the Group and local record retention requirements. Attend all scheduled training on money laundering and complete related e-learning modules. Observe the group Sanctions Policy and support the implementation of prevailing sanctions.

Governance Make sure all general legal and regulatory requirements relating to specific activity are complied with. Make all information is handled appropriately where necessary exposure to information which may be confidential or sensitive should be notified to Control Room and/or Legal & Compliance. The staff operates within the highest standards of AML Management and other control as stipulated by the Bank and regulators. Be aware of and comply with Group policy, local laws and Regulators relating to the prevention of Money Laundering and Terrorist Financing. Ensure you remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicious, safeguarding records and disclosing suspicious to customers.   Regulatory & Business conduct. This includes the responsibility for the conduct of individual in sales by ensuring behaviours set out in the Group Code of Conduct are followed and that the business/country/function achieves the outcomes set out in the Principles and Pillars. Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics and compliance with relevant policies, process and regulations among employees form part of the culture. Local regulator prescribed responsibilities and Rationale for allocation.

KEY PERFORMANCE MEASURES

Direct Contribution to: Retail revenue as derived from investment services and overall profitability of the bank. Attainment and maintenance of customer perception of Stanbic as a ‘Trusted Advisor’ in Wealth Management

Indirect contribution: Overall image of Stanbic in the market place. Operational efficiency and service levels to Consumer Banking customer.

IMPORTANT RELATIONSHIPS External Stanbic Bank customers. Non-Stanbic investment customer Members of the public

Internal Branch Staff Regional Managers Wealth Relationship Managers

Preferred Qualification and Experience

Complexity Understanding products and markets that are highly fluid and technical. Remaining current with day-to-day offshore market issues, development and customer demands. Analysing customer portfolios and development of compelling and profitable alternatives.

Judgement Identifying and prioritizing customer investment objectives while balancing risk taken. Effectively determine and manage allocation of time to specific job-related activities in order to achieve targets Able to recommend type of IS product but not specific; fund/securities.

Relevant University Degree from a Recognized University.
4 years of experience in Wealth investment Advisory field.

Knowledge/Technical Skills/Expertise

Sound knowledge of the company’s laid-down policies and procedures.
Sound and technical knowledge of operational systems.
Knowledge of the Regulations in force.
Sound and technical knowledge of trading systems in use in Brokerage.

The post Wealth Advisory Manager at Standard Bank Group appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Wealth Advisory Manager at Standard Bank Group is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Enterprise Sales Manager at Comviva

About Role – You will be responsible for leading the Sales efforts of the region with focus only on the Banking and Fintech segment in Africa. Key solutions that candidate would be responsible for– Digital Banking, Mobile Wallet, Payment Gateway, Real Time Marketing Analytics, Loyalty Management & CRM.

Role Responsibilities:

• Revenue Targets: Overall, responsible for ensuring that order booking and other sales target are met
• Client Relationship: Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the clients and ensuring highest levels of service from the MFS products of Comviva
• Proactively brainstorm or conduct innovation workshop with prospects
• Gain market insights and help shape the solutions being offered.
• Realistically asses each relevant platform from Comviva and evaluate fitment to Banking and other non-telecom, verticals.
• Conducting road shows to create awareness of latest products/solutions/technology/innovations of Comviva in key markets
• Track developments in Banking domain in Africa Region and incorporate market requirements in roadmap along with Product Managers
• Collections: Overall, responsibility of ensuring collections and payments from the accounts handled in the region
• Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered for the region
• Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of the organization (Product teams, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground

 

Skills required:

• Should have managed more than $5 Mn Annual Order Book Accounts.
• Generate and close new leads in the (Banking & Financial Services Institution) BFSI segment in the region
• Self-motivated individual who can go out and create new business and preferably has a network in financial markets in Africa.
• Development of relationships with key decision-makers/influencers, CXOs, senior executives within prospect organizations.
• Determine qualified leads through evaluation of prospect requirements and development of a concise understanding of prospects’ decision-making processes and criteria.
• Coordinate product demonstrations and workshops for perspective clients.
• Demonstrate customer-specific benefits of products with a high degree of proficiency
• Analyze and understand customer insights and market trends and work with backend BD/Product management team to deliver solutions
• Proactively own the entire sales process and be able to handle multiple responsibilities simultaneously.

The post Enterprise Sales Manager at Comviva appeared first on Jobs in Kenya - http://jobwebkenya.com/.

The post Enterprise Sales Manager at Comviva is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

Data Analyst – Intern at Equity Bank

In line with enhancing career progression of staff and to support business growth, we seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Finance Department.

• Extracting meaning from data and create dashboards
• Manage and merge large amounts of data sources together
• Pattern recognition and learning
• Present and communicate the data insights/findings to team to solve complex data problems
• Ability to explain data flow, data enrichment, data consolidation, change data capture and transformation
• Collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Qualifications

• First degree in any quantitive fields Finance, Information Systems, computer science, Accounting and Economic
• Professional certification in IT or Finance field

Other Skill

• Ability to work with large data sets using a range of statistical and segmentation techniques and knowledge of advanced excel
• Experience with one or more programming languages such as Python is essential
• Competency in Microsoft Office
• Possess an in-depth understanding of analytical tools and ways of presenting data
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc

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The post Data Analyst – Intern at Equity Bank is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/

RM- Special Projects at Equity Bank

In line with enhancing career progression of staff and to support business growth, we seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Special Projects Department.

The Relationship Manager Special Projects will actively participate in the day to day implementation of Special Projects related activities and tasks to ensure that projects are delivered on time, to budget and to the required quality standard (within agreed specifications). He/she ensures that projects are effectively resourced and will manage relationships with a wide range of groups (including all project stakeholders).

• Developing and implementing bank business and social impact projects
• Networking and prospecting in different forums to forge partnerships for the bank with county and national governments Ministries, Departments and Agencies, bilateral and multilateral development partners, UN agencies, NGOs, private sector, corporate philanthropic foundations etc.
• Representing the Bank in business and social impact strategic initiatives and partnerships while facilitating strategic alignment with partners
• EOI\RFQ\RFP or unsolicited proposal writing using creative thinking and problem solving skills sets
• Participate in detailed project planning, execution and monitoring implementation
• Closely monitor project schedule and deliverables to ensure deadlines are met
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Resolve cross-functional issues at project team level.
• Manage project scope and change control and escalate issues where necessary.
• Provide regular progress and status reports to the Director
• Identify and analysize project risks and escalate them to the Director
• Identify and report any potential delays to the Director
• Anticipate details of future projects by communicating directly with stakeholders and staying informed of relevant trends and industry news.
• Undertake and promote documentation of good practices as lessons learnt

Qualifications

• University degree or equivalent in Economics, Development, Public administration, International Business , Project Management , Social Sciences
• Project Management professional qualifications in PMP/PRINCE2 or similar qualifications will be an added advantage
• A minimum of three years’ experience in supervising currently ongoing Social Payment Programs in the Bank
• Proven ability to write excellent fundable proposals
• Proven ability to quickly acquire and learn new complex information and use it in creating new business value
• Proven ability to meet strict deadlines, identify and solve problems comprehensively
• Proven ability in winning and maintaining the trust of development and humanitarian partners
• Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization
• Able to operate in a performance driven organization
• Strong leadership skills with demonstrated competencies in championing customer focus

• Essential Knowledge

• Knowledge in risk and issue management ,communication, time management, stakeholder management and quality management
• Excellent understanding of community development and development finance
• Project management plus monitoring and evaluation of projects
• Understanding of the role of strategic alliance partnerships in growing business value.
• Role of financial inclusion in achievement of Sustainable Development Goals (SDGs) and National development plans of Governments in East and Central Africa

• Key Critical Competencies

• Excellent Project Management skills, study or certification
• Excellent interpersonal skills, team leadership and delegation skills
• Proven leadership and effective decision-making capabilities
• Negotiation skills/experience
• Ability to work effectively as a team member and independently.
• Excellent risk management skills
• Time, cost and quality management.
• Business awareness
• Strong analytical skills and problem solving skills
• High personal standards and goal oriented
• Excellent and effective communications and writing skills
• Cultural sensitivity
• An added language especially French or Portuguese will be an added advantage

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Assistant Accountant – Intern at Equity Bank

In line with enhancing career progression of staff and to support business growth, we seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Finance Department

• Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
• Reconciles processed work by verifying entries and comparing system reports to balances.
• Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
• Pays vendors by monitoring, verifying invoice numbers, scheduling and preparing checks, and resolving purchase order, contract, invoice, or payment discrepancies and documentation.
• Processing accounting receivables and incoming payments in compliance with financial policies and procedures
• Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
• Processing invoice receivable, invoices and bank deposits

Qualifications

• First degree in either Finance, Information Systems, Accounting and Economics
• CPA or ACCA or equivalent professional certification

Other Skills

• Knowledge of advanced excel
• Knowledge of Accounting Principles and application
• Good analytical skills
• Knowledge of accounting systems, ERP and core banking will be an added advantage

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The post Assistant Accountant – Intern at Equity Bank is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/