Overall Purpose
The successful candidate will be responsible for carrying out project work to completion, escalations from Global Service Desk and managing Azure infrastructure.
Application Engineer Job Responsibilities
- Responsible for ensuring that applications have an effective up-time of 99%
- Manage and meet all customer internal OLAs and external SLAS
- Resolve application related support issues
- Respond to any CRM related user issues
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Requirements for the Application Engineer Job
- Bachelor’s degree in a related field
- At least 3 years’ working experience in a similar role
- Demonstrated Windows Server skills
- Experience working with messaging queue systems will be considered a plus
- Demonstrated SQL Server database querying skills
- Demonstrated knowledge of C#, PHP, SQL
- Strong analytical and problem troubleshooting skills
- Application Programming Experience for Integrating new applications to existing systems
- Carry out functional and non-functional tests on new software
- Assist in the design and development of new products, workarounds and tools necessary to deliver operational capabilities
- Experience running web hosted applications on IIS
- Training and documentation of all work around/bug fixes
- Provide technical support working with the Global Service Desk
- Work closely with the first line support to create Root Cause Analysis of resolved problems
- Solid experience in the administration and performance tuning of application stacks(e.g
- Tomcat,JBoss,Apache,Ruby,NGINX)
- Self-motivated with the ability to prioritize, meet deadlines, and manage own time with changing priorities in an agile environment
- Excellent verbal and written communication skills
Remuneration
Competitive covering a monthly salary, performance bonus and medical benefits reflective of the candidate’s experience and skills.
Personal Attributes:
- Flexible during times of change.
- Strong written and oral communication skills.
- Strong interpersonal and operational skill sets.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
- Tenacious, driven, energetic and a high degree of professional integrity.
The post M-KOPA Job Vacancy : Application Engineer appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post M-KOPA Job Vacancy : Application Engineer is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
