Assistant Claims Analyst Job Responsibilities
- Register and analyse intimated claims and advise client on supporting claims documents;
- Appoint service providers where applicable;
- Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
- Process fully documented claims and referring any suspicious claims to the supervisor;
- Initiate reinsurance and third party recoveries (written demand letters);
- Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
- Process all service providers invoices and payment within the set standards;
- Issue discharge vouchers for all fully documented claims;
- Attend to customer queries and complaints promptly and professionally;
- Communicate risk improvement measures to the underwriter to take appropriate action;
- Follow up on claims payments and
- Prepare various claims analysis reports for clients and management consumption.
Qualifications for the Assistant Claims Analyst Job
- Diploma in business or Insurance or in a relevant field / Relevant technical training certificate
- Part qualification in relevant professional field in IIK or ACII
- Up to two (2) years’ relevant experience
- Excellent communication and presentation skills
- Problem solving skills
- Excellent interpersonal skills
- Good analytical skills
- Computer literate in MS Office and other office applications
- Understanding of the working environment /competitors
- Technical competence in insurance
- Basic knowledge of regulations by AKI and IRA
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