Our client, based in Uganda, is seeking to recruit Waiters and Waitresses for their Kenyan branch. The waiters/waitresses will be responsible for ensuring that customers have a satisfying dining experience. They will be expected to provide fast, efficient and courteous service; often meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies or talk about any food safety concerns; discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.
Role and Responsibilities for the Waiters & Waitresses Job
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, order slips or by memorization
- Communicate order details to the kitchen staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleansing
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Provide excellent customer service to guests
Waiters & Waitresses Job Requirements
- Attentiveness and patience for customers
- Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shift
- Proven work experience as a waiter or waitress
- High school diploma; food safety training
The post AMSOL Job Vacancy : Waiters & Waitresses appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post AMSOL Job Vacancy : Waiters & Waitresses is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
