Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.
Job Summary
Reporting to the Head of PTS (Treasury Operations), this role is responsible for driving business management. The role holder is responsible for the normal execution of all standard functional operations within the organization by ensuring correct settlement of all trade related activities executed by Front Office traders on behalf of ALS, Markets and Treasury clients, identification and mitigation of operational risks, record management, development of strong regulatory, client and other stakeholder relationships, and partnering with technology to optimize Information Technology and actualize e-solutions.
Ensuring the maintenance of controls as per regulatory and compliance standards in the processing and settlement of financial transactions pertaining to the brokerage and advisory business.
The role requires a high degree of knowledge on the Securities Market controls and compliance, working closely with management to maintain a robust control environment.
The Job holder is directly responsible for managing time sensitive activities of high value, in an efficient manner and providing a key leadership role in process and control management.
Accountabilities
Business Management
Time split – 50%
- Lead the team in providing comprehensive operations support on a day to day basis within ASL operations and ensuring efficient and effective service delivery.
- Development of KPI measurement criteria, monitor progress towards delivery of KPIs and report on variances arising.
- Ensure adherence to the organization’s financial and business strategy
- Management, resolution and escalation, where necessary, of all client complaints and queries arising.
- Ensure compliance with all regulator (CMA, NSE and CDSC) and internal (group) policies and procedures. (Proceeds of crime Act, Anti-Money Laundering Act, KYC etc.).
- Monitor the trading/brokering of securities trades.
- Drive and support change initiatives in the department.
- Participate in and champion the implementation of new Brokerage systems and improvements thereof.
- Provide primary point of contact for all interactions with industry stakeholders such as regulators, fund managers’ back offices, custodians, registrars, etc.
- Anticipate short and long term personnel requirements and plan towards proactive personnel solutions in liaison with the head of the PTS team
- Provide direction, coaching, training and motivation to the broader PTS team in the field of brokerage and advisory operations. Including planning for attachment and secondment opportunities for colleagues interested in the work area.
- Keep abreast with regular updates affecting market conditions.
- Update the ASL Operations policies and procedures to conform to industry best-practice and ensure that all staff are aware of the context in which to carry out their day-to-day duties.
- Work with broader management to deliver on organizational goals and objectives.
- Collate and provide management information to the Head of PTS and ASL’s General Manager as per agreed schedule.
- Point of contact for all ASL operational audit and review engagements.
- Provide succession in an overall PTS supervisory capacity.
- Any other duties arising in the development of this role and continued growth of ASL.
Team Working
Time split – 20%
- Work closely with other Team members as one team to ensure delivery of excellent performance.
- Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
- Support both ASL operations as well as other PTS roles i.e. Treasury Operations.
- Ensure active engagement in team succession plan; own role and role of other.
- Determine and manage personal knowledge gaps within ALL team operations.
- Participate in community events to support local needs, develop individual and team skills and raise the organization’s profile in the community
Controls Environment
Time split – 20%
- Maintenance of a tight control environment within ASL Operations in compliance with regulatory and compliance standards and directives.
- Ensure accuracy of transactions and correctness of commissions and other levies.
- Ensure all deviations from agreed customer SLAs are duly approved within established business approval channels and at suitable levels of authority.
- Responsible for robust business continuity planning and management.
- Act as an escalation point for complaints relating to trade processing.
- On a regular basis and in conjunction with the Head of Treasury Operations, conduct trainings and awareness sessions to the Team.
Self Development
Time split – 10%
- Agree and set own performance development objectives with the Line Manager
- Pursue your own development to increase personal effectiveness, knowledge and overall business proficiency.
- Participate in industry related seminars, workshops and trainings.
- Active management of Continuous Professional Development requirements.
- Ensure personal development through cross training across all departmental roles.
Skills/Competencies
- Good communication skills
- Good numeracy and analytical skills
- Good interpersonal and relationship skills
- Motivation and influencing skills
- Good personal organization skills
- Team-working: building and developing high performance
- Coaching and feedback
Attributes of preferred candidate
- Bachelor’s degree, or equivalent work experience
- Professional qualification in related discipline. (Post-graduate qualification preferred)
- Eight to Ten years of brokerage/investment banking operations related experience
- Three or more years of supervisory/management experience
- Knowledge of the BBO application, as well as understanding of CDSC’s Perago and NSE’s ATS system’s features.
- Foundational knowledge of operation functions, systems, policies and procedures.
- Understanding and practical application of applicable laws and regulations.
- Organizational, managerial and project management skills.
- Excellent personal, verbal and written communication skills.
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Knowledge of operations of the Capital Markets Authority, Nairobi Security Exchange and Central Depository Settlement Corporation.
- Knowledge of the regulatory environment.
- Have thorough understanding of Capital Markets products and services.
- Experience and relationships with Capital Markets regulatory authorities.
- Basic to intermediate understanding of OTC derivatives, exchange traded derivatives, and equity products.
- Knowledge of bank Treasury Operations activities will be an advantage.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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