Our client manages serviced apartments in Westlands and is looking to bring on board a receptionist.
They seek to hire a highly professional and customer service oriented individual to create an excellent guest experience.
Responsibilities:
- Greet, register, and assign rooms to guests
- Assist in bookings and reservations
- Operate the switchboard
- Attend to all routes of room bookings, such as online, phone, and in person.
- Maintain orderliness and cleanliness at the front area
- Answer telephonic and in-person queries related to the hotel services and resolved any issues
- Process guests’ check ins and outs
- Prepare and complete room and restaurant bills
- Assist guests’ in storing valuables in secure deposit box
- Liaise with other departments of hotel
- Handle payments through cash, cheques and credit cards
Qualifications:
- A diploma in Business Management
- Must have previous experience in the hospitality industry, preferably as a receptionist
- Excellent Communication skills
- Good Customer service skills
- Good interpersonal skills.
- Must be orderly.
- Ability to multi-task.
- Good crisis management skills
The post Reeds Africa Job Vacancy : Receptionist appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Reeds Africa Job Vacancy : Receptionist is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
