Our client is a leading ICT Solutions provider in East Africa region and has retained a top position in Top 100 mid-size companies listing in Kenya for the last six years consecutively. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
This position is responsible for the whole cycle of enterprise software consulting from presales support to providing lead support during implementation and account management with the aim of delivering quality software and technical solutions within set budget and time.
Responsibilities
- Ensure project milestones are completed on time
- Deal with risks that accompany project management
- Communicate with stakeholders to keep them updated
- Generate reports on project designs, support manuals and project plans
- Provide support to existing customers as well as In-house support
- Advise customers on best solutions in line with their business requirements
- Add value to customers through the provision of solutions that can improve operations at their site
- Advise clients on fiscal solutions based on their existing software solutions
- Training and providing support for customers and sales persons on the solutions provided
- Arrange for product demonstrations
- Propose alternative solutions to meet customer needs and consult existing customers on version upgrade
Qualifications:
- Degree in IT or related course
- 1-2 years’ experience in software implementation role, ERP Management or Point sale
- Knowledge in software programming/Good SQL querying knowledge
- Knowledge in ERP Systems, Software Development Life Cycle and Database management
- Data Base Management skills
- Initiative and ability to work with minimum supervision
- Attention to detail – achieve thoroughness and accuracy when accomplishing a task
- Customer focus – recognize both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
- Problem solving skills – be able to break down problems into their essential elements, stay focused on the issue, formulate and assess alternatives
The post Virtual HR Job Vacancy : ERP Consultant appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Virtual HR Job Vacancy : ERP Consultant is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
