Our client is currently looking to hire a Business Centre Manager for a coworking space in Nairobi.
He/she will be in charge of overseeing all aspects of the workspace operations including a programme of ongoing events.
On top of the duties you would expect of Business Centre Manager, a proactive interest in enterprise is essential and a vocal enthusiasm for this location in Nairobi and all it has to offer to businesses, residents and the community.
About the role
This is an exciting role, building on a well established workspace that has focus on:
- Building, growing and maintaining full occupancy of the co-working spaces by creating exposure for the business centre’s rentable space through social media, listings on websites, advertising and publicity, and networking
- Maintaining stakeholder relationships by further developing opportunities for the workspace and business enterprises
- Marketing and telling the story of the business centre through planning a number of events at the co-working space to foster community, contribute to the life of the space, and attract new members.
Job purpose:
- To support affordable creative workspace development
- To manage, oversee and direct all aspects of the business centre’s operation including letting, memberships, finance, sales, marketing, and events.
- To create a collaborative environment amongst our members through events and personal introductions in line with profit objectives.
- To maintain 100% occupancy, achieve sales target goals, and manage churn.
- To ensure that workspaces are fully operational and processes are running smoothly.
- To maximise the business centre’s revenue by implementing attentive cost control measurements, using commercial flair to proactively promote all that the business centre has to offer.
- To maintain (joint) company standards and expectations.
- To be a firm but friendly leader who sparks enthusiasm within the enterprise work space
- To strive to make the business centre a wonderful place for all.
Business Centre Manager Job Responsibilities
- Reach sales goals for creative and business workspaces; build membership of coworking space.
- Develop initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs.
- Produce comprehensive quality control reports that allow all stakeholders to improve the member experience.
- Solve member related issues to ensure a cohesive community and manage member expectations. · Take responsibility for sales and marketing dynamics.
- Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating/sales related events.
- Prepare reports that outline sales and marketing progress
- Engage in the wider environment attending events and networking with local startups and organisations.
- Building expenses management.
- Ensure building and member safety as it relates to fire and emergency plans.
- Establish meaningful relationships with external stakeholders.
Qualifications for the Business Centre Manager Job
- Experience of developing and maintaining key stakeholder relations
- Customer service and/or sales and marketing experience required
- Operations experience required
- Knowledge of building management and property maintenance issues
Job Description and Personal Specification
- Knowledge of Health and Safety in a public building
- Knowledge of letting and/or membership agreements
- Experience of events management
- Experience of processing invoices, maintaining accurate financial records and chasing aged debtors · Experience of monitoring and reporting
- Experience of marketing and communications, including social media
- Experience of managing staff
Skills:
- Excellent interpersonal and communication skills – friendly, diplomatic and assertive when required
- Exceptional organisational and multi-tasking skills
- Pro-active in problem solving
- Able to work under own initiative
- A head for figures, margins, budgets, and revenue
- Good attention to detail with an ability to see the bigger picture
- IT Literate with a solid knowledge of PCs, MS Word, Outlook, Excel, Access and database software, as well as wireless and wired networking
Personality:
- Team player and leadership figure
- Mentality of being a true host, with focus on client service and taking responsibility beyond direct client duty
- Strong sense of need for achievement of goals and successes
- Outgoing with a positive and proactive approach
- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
- Passion for and understanding of entrepreneurial / creative communities
- Flexibility to work long hours and weekends where required
The post Alternate Doors Job Vacancy : Business Centre Manager appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Alternate Doors Job Vacancy : Business Centre Manager is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
