Salary: 20k
Our client operates entertainment facilities consisting of amusement parks offering fun filled activities for both parents and kids. They seek to hire a trainee supervisor who will be in charge of supervising the frontline staff at the facility.
Trainee Supervisor Job Responsibilities
- Assist the Manager in supervising all aspects of what makes the park run and consider what can be done to improve operations.
- Ensuring satisfactory customer service from the front line staff.
- Keeping up-to-date with safety checks
- Ensure customer service standards are adhered to.
- Assist in creating customer service policies to enhance customers’ experiences at the park
- Provide information about facilities, entertainment options, and rules and regulations.
- Record details of attendance, sales, receipts, reservations, and repair activities
Qualifications for the Trainee Supervisor Job
- A Degree/Diploma in Business management or Hospitality
- At least 3-4 years’ experience in the hospitality industry
- Good customer service skills
- Dynamic with good problem solving skills.
- Strong leadership and ability to couch and motivate teams
- Good interpersonal skills
- Excellent communication and analytical skills
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