Our client is looking for a person who can operate switchboard telephone exchange with a background of hospital environment as an added advantage
Roles for the Telephone Operator Job
- Take telephone calls and respond to inquiries aimed at hospital services and procedures
- Set up and maintain complex communication systems such as PBXs, intercoms and public address
- Transfer telephone calls to intended recipients after screening them properly
- Provide required information in person and direct visitors / patients to appropriate staff members or departments systems
- Arrange for appropriate emergency services by calling relevant medical staff members
- Make outgoing calls on requests of hospital staff members
- Answer queries pertaining to admitted patients by following strict confidentiality protocols
- Perform clerical duties such as typing and proofreading important documents
- Arrange for meetings with doctors and other staff members
- Coordinate efforts with housekeeping staff to ensure proper and constant cleanup of front desk and surrounding areas
- Create and maintain logs of incoming and outgoing calls on a daily basis
Telephone Operator Job Qualifications
- Diploma in communications or telephone operating
- Have worked in a similar environment for at least six months.
- Have worked in a call center is an added advantage
- Excellent communication skills
- Good listener
- Should be in the age group of 25-30 years.
Personal Attributes:
- Well-developed team working skills
- Physically fit
- Willingness to learn and develop new skills
- Ability to coach and transfer knowledge to other team members.
- Computer literate
The post Sheer Logic Job Vacancy : Telephone Operator appeared first on Jobs in Kenya - https://jobwebkenya.com/.
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