Lee & Myles Group is a business consulting firm offering diverse and innovative services to drive performance and deliver value to our clients.
Kaizen Coordinator
- Job TypeFull Time
- QualificationBA/BSc/HND
- Location Nairobi
- Job Field Administration / Secretarial
Our client is one of the reputable and publicly listed manufacturing firm in Kenya.
They desire to hire a qualified professional in the position of a Kaizen Coordinator.
The position requires a high energy candidate and an execution superstar who has strong experience in same position and delivering in a big manufacturing and warehousing environment.
Salary: KShs 90,000 – 150,000
Job Purpose: Perform wide range of Continuous Improvement activities including but not limited to planning/developing/documenting Kaizen events, performing 5S audits, process mapping, root cause analysis, coordination of all department and other support areas during Kaizen activities.
Key Outputs and Deliverables
- Establish data collection system
- HK – BE an active member in HK activities.
- Lead & co-ordinate the change process across the whole organization – Updating projects road maps; implement reward and recognition system and Promote kaizen through posters.
- Be internal consultant / Trainer, conduct trainings – Calculate kaizen skill scores for all employees in the organization, make skill improvement plan (Training calendar), and
- Identify people capable of becoming Trainers.
- Keep the scores – Identify result & process indicators for all projects; to maintain Kaizen Gallery – Results & process indicators; make kaizen visual in all sections; be part of kaizen meetings & make sure people follow the right problem-solving approach i.e. why analysis, Gap analysis etc., Calculations & keep gains from various projects
- Conduct internal audits towards sustenance – Follow up on kaizen audits, identify the type of audit to be conducted, Develop / customize the audit sheets.
Qualifications and Experience
- Kaizen / Lean management certification
- A degree or equivalent in manufacturing or management discipline courses
- At least 5 years’ experience in the same position or equivalent
Reinsurance Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 – 5 years
- Location Nairobi
- Job Field Insurance
Reporting to: General Manager
Salary: KShs 50,000 – 90,000
Location: Nairobi
The Officer shall ensure timely and accurate administration and processing of reinsurance applications, endorsements and cancellations. Process applications for, changes to, reinstatement of, and cancellation of reinsurance covers.
Duties & Responsibilities:
The Officer’s duties, which may be varied from time to time, will include amongst other responsibilities that arise during the day to day business of the Company:
- Efficient delivery of all client facing transactional service activities
- Pro-actively assisting in the day to day running of client’s risk and insurance programs ensuring that this meets the required quality levels in accordance with the agreements with clients
- Preparation of quote requests/risk notes/ renewal submission where appropriate
- Timely issuance of invoices and delivery to clients
- Timely collection of premiums from clients and an active management of the debtor’s book
- Delivering the co-ordination of global service, where appropriate, in conjunction with our international partners
- Contributing pro-actively to client satisfaction, retention and profitability
- Adherence to business processes, systems and procedures (including usage of electronic applications e.g. Navision, Outlook etc. as necessary)
- Being aware of regulatory requirements and comply with them at all times
- Responsible for working in accordance with the company’s internal compliance and risk management framework to protect the interests or reputation of the company at all times.
Qualifications
- 3 – 5 years in similar capacity with a reputable company
- Degree in Economics, Actuarial or any other relevant degree
- Experience handling International Insurance solutions across multiple continents will be an advantage.
- CII/ACII professional qualifications will be an added advantage
- Proven record in meeting targets in a competitive environment
- Excellent communication and presentation skills.
Sales Executive
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 – 3 years
- Location Nairobi
- Job Field Sales / Marketing
Our client is a 4-Star Hotel located in Nairobi.
They seek to hire a high-energy and result driven person in the position of Sales Executive.
The purpose of this job is selling the hotel products and services (Conference packages and Accommodation) in order to grow the hotel business to meet set targets
Key Responsibilities
- In liaison with the Sales & Marketing Manager establish a sales strategy to drive and achieve set sales targets
- In liaison with the Sales & Marketing Manager and in line with the budget, establish annual & monthly sales targets
- Set SMART objectives for self-geared at achieving targets and monitor for success
- Aggressively open cold doors, follow up on referrals and leads with the aim of closing and converting these into business
- Periodical market service to establish emerging market trends and recommend suitable action
- Review guest custom and establish consistency/ otherwise and recommend suitable action and implement on approval by Manager
- Manage the promotion of new & existing products (locally and internationally)
- Grow the hotel business by acquiring new corporate customers. Grow revenue by mining for incremental business from existing clients
- Create and maintain business rapport with existing corporate clients for maximum retention
- Successfully manage PR for the hotel and maintain links with F&B in this regard
- Prepare sales management reports on sales for feedback and review by the Sales & Marketing Manager
- Acting as the Guest relations officer
- Supervisor reviews analysis and approves or otherwise(sales & marketing manager)
- Maintain occurrence to determine action(royalty programme) or follow up
- Prepare and execute suitable work plan to implement strategy
- Any other duties delegated by the Sales & Marketing Manager
Key Competence Requirements
- Communication – The ability to communicate clearly and persuasively, orally or in writing
- Team orientation – ability to work cooperatively with other members of the team (HODs) with a full understanding of the role to be played as a team member
- Results Orientation – Desire to get things done well and the ability to set and meet challenging goals.
- Planning and organising – ability to plan and decide on course of action, ensuring that the resources required to implement the action will be available so as to achieve a defined end result.
- Technical skills – possession of the knowledge, understanding and expertise required to carry out the work effectively
- Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.
- Business awareness – Capacity to understand the business needs and priorities of the organisation and the capacity to identify and explore business opportunities.
Knowledge, Qualification and Experience
- University Degree – Marketing option.
- Advanced/post graduate diploma in sales
- 2-3 years’ experience in sales
- Experience selling hotel services desired
Executive Housekeeper
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience5 years
- Location Nairobi
- Job Field Hospitality / Hotel / Restaurant
Our client is a 4-Star Hotel in Nairobi and seeks to hire suitably qualified person in the role of Executive Housekeeper.
The purpose of the job is to plan and coordinate the housekeeping activities to ensure that the hotel’s accommodation facilities are maintained at the expected level of hygiene and cleanliness and that the guest requirements in the rooms and public area (washrooms, corridors, stairs, and guest lounge) are provided.
Salary: KShs 50,000 – 70,000
Location: Nairobi
Key Responsibilities
- Implementing the department’s operating standards and procedures for the smooth running of the department
- Ensuring the maintenance of quality standards and ensure safety, comfort. This covers the general cleanliness of the rooms and the corridors, the linen, furniture and all other amenities in the hotel rooms
- Managing the department’s staff complement so as to guarantee its smooth running and efficiency.
- Managing the staff performance and career growth.
- Addressing any issues raised in the customer feedback reports and making suitable recommendations where applicable in regards to housekeeping.
- Preparing a daily report to front office on the room occupancy
- Reporting any maintenance to be done and follow up with maintenance
- Managing pest control internally
- Any other duties delegated by the General Manager
Main Competence Requirements
- Communication – The ability to communicate clearly and persuasively, orally or in writing
- Team orientation – ability to work cooperatively with other members of the team (HODs) with a full understanding of the role to be played as a team member
- People management – Ability to manage and develop people and gain their trust and cooperation to achieve results.
- Leadership – Capacity to inspire individuals to give of their best to achieve the desired results
- Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.
Knowledge, Qualification and Experience
- Degree in Hotel and Hospitality Management
- Diploma in housekeeping techniques
- Hotel Management experience
- Over 5 years’ experience in the hotel industry in comparable roles.
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