Extreme Cleans mission is to provide the highest quality express wash and exceptional customer service resulting in a rapid growth in loyalty and a steady increase in the acquisition of new clientele.
Operational Supervisors
- Job TypeFull Time
- QualificationDiploma BA/BSc/HND
- Experience2 years
- Location Nairobi
- Job Field Administration / Secretarial
Extreme Clean is looking for Operational Supervisors to be responsible for managing all outlet operations and for delivering an excellent Car wash experience to the clients.
Key Responsibilities
- To report to the Operations Manager
- Exercise leadership amongst the team members
- Delegation of the various duties
- Move car into the washing unit
- Paying attention to key details in the car wash processes
- Placing the job card on the dashboard
- To make all the orders related to the operations
- To make quality checks on jobs done
- To ensure the drainage area is cleared every day
- To ensure discipline and punctuality among staff.
- To ensure there is a shift schedule and there are enough attendants at the car wash every time
- To ensure machines are handled with care and proper usage of detergents
- To ensure the car wash process is being followed
- To Report any breakdown of machines in real time
- Ensuring cleanliness in the car wash area and among staff
- To carry out the meter reading of the electricity and water
- Request for casuals from Operations Manager/HR
- Developing and encouraging team work
- To ensure the whole team has received lunch on weekends
Qualifications / Requirements
- Certificate / Diploma in Business Management / Business Administration or any other related field will be an added advantage
- Experience in a leadership (supervisory / management) role
- Must have a Driving Licence and have at least 2 years’ driving experience
- Excellent Verbal and Communication skills
- Reliable IT Literacy
- Strong leadership and Management skills.
- Excellent problem solving skills
- Good Customer service skills
Car Wash Attendants
- Job TypeFull Time
- QualificationNCE
- Location Nairobi
- Job Field General
Extreme Clean is looking for Car Wash Attendants to be responsible for delivering an excellent customer service and car wash experience to the clients.
Key Responsibilities
- Provide excellent service to customers.
- Ensure client’s cars and valuables are treated with utmost care.
- Handle car wash equipment with utmost care.
- Approach the customer in an efficient and courteous manner when needed to.
- Carefully check on car wash equipment and report any problems.
- Arrange premises setting and maintain cleanliness in the carwash area. ·
- Resolve customer satisfaction complaints immediately they arise and where necessary report to the supervisors.
- Ensure proper utilization of detergents.
- Market the carwash services outside the outlet when required to.
Qualifications / Requirements
- KCSE Certificate.
- Holders of a Driver’s Licence have an added advantage
- Good communication skills
- Good problem solving skills
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