Trending Jobs: ICT Support Officer at TopNotch Construction Limited

Tuesday, 2 July 2019

Duties and Responsibilities:

Build and distribute new and re-configured devices (PCs, laptops and mobile devices).
To adopt a proactive approach and responsibility in providing ICT support, advice and one to one training to staffs
To provide technical support and advice as required across the office for all the staff  To install, maintain, upgrade and repair a wide range of ICT equipment.
Rectify problems relating to the malfunction of ICT equipment including software
Respond to ICT Support requests in a timely fashion to ensure minimum disruption to the company activities at all times.
Install and upgrade both systems and application software as required adhering to all licensing regulations
Perform preventive maintenance duties on items of ICT hardware, including the cleaning of equipment.
To provide support for the company information management system (CIMS) and associated software.
Follow office backup, virus protection and security procedures. Note risks to ICT systems and suggest precautions to the ICT Systems Manager.
To assist with the design and maintenance of the company’s intranet, web site and digital signage system ensuring they are populated with current data at all times.
Create user accounts for staff to access the company network including other specific/departmental software used in office.

Minimum qualifications:

A minimum of a degree in Information Technology, or Computer Science
ICT Certification professional will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Good knowledge of internet security and data privacy principles
In depth understanding of diverse computer systems and networks
Excellent communication skills
At least 3 years of relevant experience is required
Experience in handling ICT functions