Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission – Excellence. Simply Delivered. – is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler – for our customers, our employees, our investors, and our society – we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions – from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to – the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.
Currently we are looking for Sales and Customer Relations Specialist who will be a direct link between DPDHL and our customers in Kenya.
Would you like to help identify a customer’s unique needs and make sure that those needs are met? Are you interested in building an ongoing, long-term relationship with your customers?
Would you like to make customers feel valued and encourage them to remain loyal to DPDHL Company?
If this sounds like something you would like to do, please read on.
Your task will be:
- Seek to win new customers.
- Plan and manage all-sized Business Customers.
- Builds rapport and trust with customers by being informed about customer’s business and the market.
- Assesses the type and size of customer needs.
- Recommends solutions based on customer needs by using industry knowledge.
- Closes business connecting a customer need with a DPDHL solution and the value it may create for the customer.
- Supports customer retention by conducting joints visits
- Organizing workshops inviting customers to share information on updated regulations, products, etc.
- Uses networks within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
Your profile should look like:
- Experience in Business Development within the Kenya Perishables Market.
- Minimum 3-4yrs knowledge and experience in Freight Forwarding, Logistics and Transportation.
- Knowledge and experience of managing multiple/varied customers.
- Good communication and presentation skills, superior selling experience in competitive markets.
- Excellent analytical skills.
- Fully computer literate, with a solid knowledge of MS Excel, MS PowerPoint.
- Enjoys communication and interaction with people.
- Highly result oriented.
We offer:
- International and strong brand support with clear processes.
- Flexible working hours with possibility of occasionally working from home upon agreement.
- Possible further career development with global internal training plan
- Competitive salary
If this is something you would like to do, don’t hesitate and start your application.
The post Sales and Customer Relations Specialist at DHL appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Sales and Customer Relations Specialist at DHL is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
