Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
We are pleased to announce the following vacancy in the Credit & Collections department within the Finance division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
Reporting to the Head of Department; Credit & Collections, the individual is responsible for the strategic management of credit risk for all customers through the provision of portfolio-level insight, reporting and analytics; This is through the development, implementation and oversight of the credit risk appetite framework and limits, in alignment with our strategic and financial plans.
Job Responsibilities
- Partner with commercial business units to provide data supported insights on new initiatives to expand current capabilities and/or improve existing risk management processes. He/she will work closely with business analytics, scoring and product management teams to grow the credit portfolio.
- Derive advanced quantitative analysis to make informed credit risk decisions
- Design and development of effective credit risk management models for the mobile lending product
- Definition of a collection strategy for each portfolio to optimize portfolio profitability
- Continuous research and testing to assure effectiveness of the credit risk models, policies and tools in use by the business
- Portfolio monitoring to identify trends and mitigation strategies to achieve target credit risk metrics
- Ensure business and product heads understand and manage their credit risk responsibilities
- Use analytical models to evaluating clients’ credit data and financial statements in order to determine the degree of risk involved in extending credit to them
- Analyzing client records and using the data to recommend payment plans
- Assess & report credit risk under multiple climate scenarios
- Generate periodical Business credit reports & market intelligence
- Responsible for management & timely collection of digital product debt portfolio
- Define an effective collection strategy for each digital product to optimize cash collection.
- Minimize NPL and ensure it is maintained at organization’s acceptable level.
- Deliver automation on credit control key processes to enhance efficiency
- Spearhead section initiatives towards achieving department key objectives
- Preparation and monitoring of section budget
- Manage the objective setting & PDR Review Processes
- Manage and grow talent within the section
- Preparation of Management reports and audit schedules
- Driving departmental digitization initiatives to sustain continuous improvement through simplification, automation and automation of processes.
QUALIFICATIONS
- A Bachelor of Commerce honors Degree from a recognized University. A Post Graduate Degree, CPA (K), ACCA ACA will be an added advantage.
- Relevant professional qualification/Certification in Credit Management preferably Diploma in Credit Management.
- Must have 8 years’ experience in Credit and/or Risk Management in a busy environment of which 4 years should be in a Management level with proven track record.
- Proven experience in understanding on debt acquisition and management
- Proven experience in team leadership
- Demonstratable strong numeric and analytical skills
- Proven communication and presentation skills, including messaging skills, applied confidently and consistently in a high-pressure environment
- Organizational and project management experience and the drive to lead projects to successful outcomes
- Effective networking skills and the clear experience quickly building trust and rapport with internal and external stakeholders
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