The Commission on Administrative Justice, more commonly known as (Office of the Ombudsman), is a constitutional commission established under Article 59(4) of the Constitution, and the Commission on Administrative Justice Act, 2011. The mandate of the Office of the Ombudsman is two-fold and extends to both national and county governments. Firstly, the Commission has the mandate of tackling maladministration (improper administration) in the public sector. In this regard, the Commission is empowered to, among other things, investigate complaints of delay, abuse of power, unfair treatment, manifest injustice or discourtesy. Secondly, the Commission has the mandate of overseeing and enforcing the implementation of the Access to Information Act, 2016.
REPORTING TO: DIRECTOR COMPLAINTS, INVESTIGATIONS AND LEGAL SERVICES THROUGH THE ASSISTANT DIRECTOR COMPLAINTS & LEGAL SERVICES
DUTY STATION GARISSA
DEPARTMENT: COMPLAINTS, INVESTIGATIONS AND LEGAL SERVICES
DIVISION: COMPLAINTS & LEGAL SERVICES
GRADE: CAJ 7
TERMS OF EMPLOYMENT: PERMANENT AND PENSIONABLE
MAIN RESPONSIBILITIES
Duties and responsibilities entail:
- Receiving and registering complaints related to the Commission’s mandate
- Implement strategies and guidelines on complaints handling;
- Attend to clients on matters relating to Commission’s mandate and offer legal advice thereon;
- Represent the Commission in legal proceedings including amicus briefs;
- Participate in formal hearings, inquiries and investigations on complaints falling within its mandate;
- Conduct legal research on matters relating to administrative justice and other legal matters;
- Promote and facilitate resolution of complaints and disputes through mediation and reconciliation;
- Prepare periodic reports on complaints investigated and remedial action taken by the Commission;
- Prepare Legal briefs and Advisory opinions;
- Provide recommendations or remedial alternatives for resolution of disputes;
- Any other duty assigned by the Commission.
COMPETENCIES
For appointment to this position, a candidate must;
- Have at least 3 years of post-admission experience
- Have a Bachelor of Laws Degree (LL.B) from a recognized university.
- Have a current and valid practicing certificate
- Have a Post graduate diploma in Law
- Be an Advocate of the High Court of Kenya with a current practicing certificate.
- Have ability to undertake research and provide sound legal opinions
- Have knowledge and exposure to Alternative Dispute Resolution will be an added advantage
- Have excellent interpersonal, presentation and communication skills.
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