Wednesday, 8 September 2021

Security Operation Manager at Guardnow Security Group (K) Ltd

Guard Now Security Group (K) Limited was established and registered in the year 2018. It has since been offering security services to various public and private firms, companies and individual’s properties in Kenya. We employ specialized teams, operating within core industry sectors response, providing unrivaled expertise to deliver beyond expectations and provide proactive solutions. In the course of delivering exceptional response service to our clients, we effectively interface our Clients internal staff, external consultants and system integration. Through our security experts, we strive to offer our customers satisfying services which are most appropriate to them.The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and managing a team of more than 200 employees with the help of supervisors.

Responsibilities

  • Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities.
  • Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure.
  • Ensuring all aspects of security services are being delivered to the customers’ satisfaction and in accordance with the contract.
  • Ensure training, screening and vetting has been completed for all security staff.
  • Responding appropriately to customer requests and concerns
  • Reporting of any incidents at the right time.
  • Taking charge of deployment.

SKILLS AND EXPERIENCE

  • Prior working experience as a security operational management.
  • Excellent verbal and written communication skills, interacting both internally and externally
  • Customer service skills
  • Organisational skills
  • Ability to successfully manage a team
  • Ability to solve problems

Qualifications

  • 2+ years of experience in a similar role
  • Strong organizational and communication skills
  • Strong ability to multitask
  • Comfort working with multiple groups within business
  • Must be 45 years and above
  • Preferably with a military or police background

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