About This Role
The Business Operations (Biz Ops) Senior Associate will lead the development of systems and coordination of projects for our multiple shared services departments to support rapid company growth.
You will connect the dots between all Biz Ops support functions and the functional end users at all levels across the core value chain and other support functions.
The Biz Ops Senior Associate will collaborate closely with the Director of Business Operations to lay a scalable foundation for company-wide service excellence through simple yet robust tools, data structures, and operational systems.
Business Operations Job Responsibilities
- Design, build and continuously improve supply chain, IT, fleet management and business administration systems to rapid-scale shared services provision across all functions and multiple geographies
- Develop innovative solutions to connect the dots between shared services and the rest of the company through process mapping, “MVP” trials and pilots, and rapid iteration
- Create reporting tools and systems based on deep understanding of user needs within functions and across departments and levels, ranging from off-the-shelf software to in-house GSheet/Excel tools
- Launch new systems through documenting SOPs, developing and conducting trainings, and monitoring integration into operations, with an eye towards future improvements
Qualifications for the Business Operations Job
- Bachelor’s degree in a relevant field
- Project management and cross-department coordination for concurrent, complex projects
- Strong experience in systems mapping and iterative experimentation
- Passion for Komaza’s mission to lift rural farmers out of poverty through the rapid scaling of our microforestry model
- Strong organisational, critical thinking, and communications skills with impeccable spoken and written English
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