Position Title: Senior Manager Growing Commercial
Job Ref No.HR/056/17
Available Positions: One (1)
Division: Corporate Banking
Reporting to: Head of Commercial Banking
Position scope: The successful candidate will be responsible for managing customer relationships and marketing products within the Growing Business segment by leading a robust team and optimising the resources and financial performance of the team in line with the Bank’s strategic agenda of Revenue Growth.
Key responsibilities
- Lead a team of Relationship Managers and ensure profit maximisation and cost minimisation
- Directly work with customers to deepen and secure new business relationships through the analysis of needs and provision of products and services that meet individual customer and/or target segment needs
- Analyse and review quality of potential and existing business across the team to ensure resources are deployed for maximum profitability.
- Manage credit quality standards through effective management of risk according to the Departmental Operating Instructions (DOI) and other NBK policies.
- Ensure that up-to-date records of all actual and attempted customer interactions are maintained.
- Make joint calls with Relationship Managers for high-value or high-exposure customers and ensure all customer meetings have defined call objectives, desired outcomes and a well-constructed customer plan.
- Ensure Business Relationship Managers work seamlessly with Credit Analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with Departmental Operating Instructions
- Recommend credits for approval by relevant authorities after consideration of individual case merits, and champion credits submitted to Credit for approval
- Provide leadership in areas of expertise, particularly in the structuring of credits and the provision of products and services to customers.
- Provide feedback to Head of Commercial Banking, as well as marketing and product management sections on customer’s needs and the efficiency of marketing strategies and tactics.
Skills & Experience:
- University degree in a Business related field
- Minimum of five (5) years experience in corporate banking & management of growing business
- Wide knowledge of the Bank operations, products and services
- Experience in structuring of facilities
- Strong leadership skills
- Excellent analytical skills
- Strong analytical, presentation and negotiation skills
- Good communication & interpersonal skills
- Demonstrate integrity and ethical standards
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