Background
Following the consolidation of its regional presence in Nairobi, and in light of the increasing requirements for humanitarian coordination support, advocacy and information management in the Horn of Africa, Great Lakes, and Southern Africa, the OCHA Regional Office for Southern and Eastern Africa is improving its information management and information dissemination capacity to ensure that humanitarian partners, local and international media, policy makers and governmental and non-governmental actors have timely and relevant information on the humanitarian situation and response in the 25 countries that the Office covers.
Under the overall guidance of the Head of OCHA Office and under the direct supervision of the Head of the Information Management and Analysis Unit, the national IMO will be responsible for the following duties:
Duties and Responsibilities
- Oversee the collection and maintenance of primary data and information on relevant humanitarian contexts, that are required internally and externally to support humanitarian decision-making, in close collaboration with the OCHA ROSEA Communications and Emergency Preparedness and Response teams.
- Support strategic and operational decision-making by processing and analyzing data and information and presenting it in user-friendly formats (e.g. reports, maps), utilizing the latest data visualization and mapping technologies.
- Design, develop and manage databases, spreadsheets and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency and comparability; consolidate operational information on a regular schedule to support analysis.
- Develop and maintain spatial baseline and operational datasets in accordance with relevant standards and guidance; produce and update high-quality map products and online services; maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners through local and/or online services.
- Is available and willing to deploy to countries in the region and outside, sometimes on long-term, to provide Information Management mission support, including in complex emergency settings.
- Perform other duties as may be requested by OCHA Head of Office or the Head of the Information Management Unit.
Competencies
- Professionalism – Exposure to, and knowledge of, a wide range of information management systems related to humanitarian activities; understanding of relevant standards for graphics and data in humanitarian settings; conceptual and strategic analytical capacity; demonstrated problem-solving skills; ability to conduct data collection and analysis using various methods; good knowledge of the region; ability to influence others to reach agreement; shows pride in work and in achievements; demonstrates professional competence and mastery of IM subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Client Orientation – Ability to identify and analyze clients’ needs and match them to appropriate solutions, including through improvement of IM tools and products; establishes and maintains productive partnerships with clients by gaining their trust and respect; keeps clients informed of progress or setbacks in IM projects; meets timeline for delivery of IM products or services to clients.
- Commitment to Continuous Learning – Keeps abreast of new IM tools and available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
- Communications – Speaks and writes clearly and effectively; is able to explain and present technical information in a manner understandable to the audience, including effectively advising clients on information management-related issues.
- Planning & Organizing – Ability to plan own work and manage conflicting priorities; develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments and adjusts priorities as required; allocates appropriate amount of time and resources for completing work.
Required Skills and Experience
Education:
Advanced university degree (Master’s degree or equivalent) in Information Management, information systems, GIS or related field.
A first-level university degree in any of these fields, in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.
Additional study related to technology for information management (e.g. GIS certification) is highly desirable.
Experience:
- A minimum of two years of progressively responsible experience in information management, information systems, data management, geographic information systems & mapping, and/or data visualization, is required.
- In-depth knowledge of industry standard GIS and Graphics design software, including but not limited to Adobe Illustrator, ArcGIS, InDesign, Photoshop and Tableau is required.
- Experience managing information in disaster response or complex emergency settings (preferably in a hardship Duty Station) is required.
- At least one year of experience working on humanitarian IM-related projects in Southern Africa is desirable.
- Relevant experience within the UN system or an international organization is desirable. Experience managing common operational datasets desirable.
- Experience in working on Humanitarian Needs Overview and Humanitarian Response Plan is desirable.
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