Our client, a fine dining restaurant in Westlands seeks to hire a Restaurant Hostess to join the dynamic team.
A Hostess is required to give a positive first impression of the restaurant friendliness, excellent service and high standards.
The Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
Key Responsibilities for the Restaurant Hostess Job
- Ensure that everything guests will be needing is in order and clean
- Estimate wait times for guests
- Monitor guest waiting list
- Provide a menu for customers and explain the specials
- Regularly check the reservation book for next meal reservations
- Answer customer’s question accurately
- Make contact with guests as they leave, open the door, and help them to their cars and bid them goodbye
- Ensure effective and fast delivery service by the servers
- Inspect dining facilities and ensure proper maintenance
- Assign tasks to the serving personnel for smooth running of the business
- Ensure that guests are being attended to
- Welcome and greet guests as they arrive
- Escort guests to their seats
- Schedule reservations in advance for guest
- Ensure that guests receive quality service
- Ensure that all guests requirement is timely met
- Introduce guests to their servers
- Monitor the activities of the servers
Restaurant Hostess Job Requirements
- Certificate / Diploma in hotel management and hospitality/Restaurant Management
- Must have a polite and hospitable disposition
- Possession of a positive and enthusiastic attitude
- Pleasing personality
- Excellent communication skills, especially orally
- Effective customer service skills
- Ability to withstand pressure
- Organizational and management skills
- Possess leadership skills
- Possess flexibility and multi-tasking ability
The post Crystal Recruit Job Vacancy : Restaurant Hostess appeared first on Jobs in Kenya - https://jobwebkenya.com/.
The post Crystal Recruit Job Vacancy : Restaurant Hostess is republished from Jobs – Jobs in Kenya – https://jobwebkenya.com/
