Duma Works is recruiting a Sales Representative for one of our clients, Total Office Solutions. The job requires a mature and aggressive personality to drive sales in corporate offices and distribution channels.
Main Objectives
- Ensuring customer Service levels are at a pinnacle
- Ensuring Customer product are answered immediately or within a short time frame
- Dealing with any issues and problems head-on with clients with their
interests at heart
Sales Representative Job Responsibilities
- Maintain a highly organized system of prospecting potential customers
- Having a thorough knowledge of products and services
- Ensure that a high standard of service to customers is maintained at all times
- Execute sales strategies
- Maintain a system
- Ensure that you are helpful, efficient and courteous when dealing with clients and customers.
- Complete all administrative paperwork correctly and promptly.
- Respond to customer comments efficiently& appropriately.
- Work closely with other departments to promote efficiency in the organization.
- Undertake any such responsibilities as may be assigned from time to time by management.
- Ensure our head office complies all standards required by ISO 9001
Requirements for the Sales Representative Job
- Degree in business management or sale and marketing.
- Professional training in leadership.
- Proficient in Computer skills with good knowledge of MS Office and database systems.
- Minimum of two years of work experience in sales and marketing.
- Proven track records of good sales experience.
- Previous retail experience at a management/supervisory level is essential for this role.
- Ability to drive standards and deliver great customer service.
- Ability to take additional responsibilities when the need arises.
- Able to demonstrate highest standards of integrity and accountability.
Competencies
- Confident with excellent communication skills both written and orally:
demonstrated ability to communicate effectively in a professional manner easily understood by the client. - Administrative analytical skills and ambitious: possess skills to solve sales issues and develop appropriate strategies to increase profits
- Ability to write financial reports and statements.
- Attention to detail: must possess a demonstrated ability to work systematically and
diligently. - Teamwork skills: the ability to work independently while at the same time is an active
team player. - Good telephone skills: ability to communicate effectively and in a professional manner
through telephone conversations. - Good human interactions skills: demonstrated ability to provide guidance and assistance.
- Target achiever and enjoys being measured and judged by performance results.
- Ability to work under pressure
- Good listening skills
- Ability to work diplomatically,harmoniously and effectively with a diverse group of people.
Personal Attributes
- Well presentable: always smart when attending to the clients and carry yourself in a professional way.
- Interpersonal skills: the ability to work well with all levels of management, staff, and colleagues
- Personal ethics: must be honest and have a high level of integrity and tact.
- Good time management skills: ability to make a time plan and effectively utilize it.
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