We are pleased to announce the following vacancy in Business Performance –Consumer within the Consumer Business Unit Division (CBU) . In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Senior Manager – Consumer Business Performance, the position holder will provide performance and decision/business support to the following departments in CBU:
Segment department by supporting the segment leads managing the key four segments i.e. Mass, Hustler, HVC and Youth
Products and services department by supporting the product leads i.e. Voice and Platforms; M-PESA and special products, Data and messaging
The role will entail developing and maintaining meaningful business reporting to ensure the achievement of annual performance targets. They will build dashboards and reports that will facilitate thorough analysis of outcomes to better understand how well we are meeting our strategic objectives.
Consumer Business Performance Manager Job Roles
- Generate insights and mining of data for purposes of demonstrating opportunities for the product managers
- Deliver meaningful, accurate and timely performance reports to the unit against all target measures daily, weekly, monthly and on a YTD basis
- Assist the Senior manager in delivering strategic management reports – operations reviews, Board packs, Strategy monthly updates, etc.
- Analyze business results and monitor trends. Provide management information and reporting to the Leadership Team, highlighting business performance issues and opportunities
- Prepare an annual plan across all revenue and cost lines together with finance that forms the base for CEO targeting
- Review of monthly cost centre reports to ensure all costs relate to the period and to the actual department charged
- Prepare monthly segment and product profit and loss accounts
- Ensure that the processes and procedures used in accomplishing the day to day tasks are documented and aligned to ISO for proper service delivery
- Ensure excellent customer experience by meeting their business expectations
Requirements for the Consumer Business Performance Manager Job
- Bachelor of Commerce or Economics Degree or relevant degree
- Over 2 to 4 years’ experience in financial reporting, forecasting, financial analysis, costing and/or management accounting, coupled with CPA/ACCA/CA Qualifications.
- MBA qualification will be an added advantage with high computer literacy
- Good analytical skills for decision making and attention to detail.
- Sound knowledge of the International Financial Reporting Standards and their application
Additional Details
As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews/assessments.
- An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
- Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
- Clearance certificate from a reputable Credit Reference Bureau (CRB).
- University Degree Certificate/ Letter of completion from University in case you have not received your degree certificate.
- National ID/Passport.
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