Guest Relations Officer Job Responsibilities
- Welcoming guests
- Relating well to guests and employees
- Having detailed information about the organization, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Having up to date information
- Check-in and thanking guests during checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Providing excellent customer service as per hotel standard
The post Human Talent Recruit Job Vacancy : Guest Relations Officer appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post Human Talent Recruit Job Vacancy : Guest Relations Officer is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
